Arrogant waiters and completely, utterly clueless about people's orders. How many times were we given food that belonged to others? We waited for nearly an hour to get our main course so we got up and left. We paid for our drinks. Service is so bad that yes, they renovated (not exactly better than before) but they completely overlooked upgrading their service. They should start with hiring a hostess who is welcoming and actually knows whether they are truly sold out or is just holding out. Food remains standard; nothing special. read more

Today was a holiday, much foot traffic through Zug. We were at the tail end of a 7 mile hike and their sign "A Big Pizza" and the name..Pizzeria lured us into this restaurant. We saw a gentlemen serve pizzas and we proceeded to sit down. We sat outdoors and the waitress asked us what we wanted to drink. We ordered a coffee and a water and proceeded to look at the menu of Pizzas. The beverages took about 10 minutes to arrive and when we ordered the pizzas..."Sorry,..no Pizza after 14:30". It was 14:40.. We had our heart set on Pizza (which were 24-26 CHF..but it appears the Pizzeria only serves Pizza at select times. We decided to leave and asked for the check. When I told the lady we would pay with a card...we got a deep and unhappy "sigh". "Sigh....we won't ever go back here. The people need understand a Happy Customer brings in revenue, good location or not. read more

Not a bad place. The location is excellent but the service was not so great. My boyfriend and I ordered a Calzone (24 chf), and a mixed salad (Gemischter Salat 14.50 chf) and our friend ordered a salad with grilled chicken (Pouletbrueschten Salat 27.50 chf). They forgot about our calzone, and that would have been a real problem if my boyfriend and I weren't sharing our meal, but we were. It came probably 15 minutes later. The salad was a regular salad, the calzone was very fresh (it better have been) and yummy. They ended up retracting the tarp for the outside seating so we could watch the fireworks (It was August 1st, national Swiss day), and it just so happened to be in a perfect location. To top it off I ordered a Colonel for 11.50 chf, (lemon sorbet with vodka). I had never tried it before and I was already three beers in so I could have cared less about the price. It was pretty good! haha! The location is great, the prices are high, the food is good, and the service is pretty sucky. Do I give them two or three stars? I suppose I'm feeling generous. read more

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We waited a really long time for service. There were some tables taken outside in spite of the chilly day, but most people were inside and it was jammed packed. We sat by the pizza maker at a tall table. It took forever to get service. Finally, we ordered corn chips and avocado mousse, pommels frites and a pizza with ham, mushrooms, and spicy salami. Pizza was perfect from crust to toppings. Pommes frites were perfectly crispy on outside, fluffy on inside. Avocado mousse was light and delicious. Overall a great lunch while out for a Sunday walk. read more

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