Visited 06/30/2017 for lunch. We stopped our meandering…read morefor lunch along the beautiful Zugersee. No reservations but they made room for us. Shared a couple of mixed green salad and a pizza (bacon, onions and peppers) between the 4 of us along with beers and a wine for the Mrs. Everything was quite good and along with the great service and scenery, made for a great lunch stop.

San Marco inspires great disappointment in the service industry of Zug. Located in the heart of the…read morealtstadt, on the edge of the lake, there is a lot that needs to go wrong before one swears never to set foot in this sorry establishment again. Somehow, this restaurant ticks all those boxes with ease. The restaurant manager prides himself on being ready to serve not a soul. Tables are left unattended and patrons ignored and scoffed at when they finally get up in desperation to ask for menus, drinks, food and bills. Food takes forever to come out, and once it does, is mediocre if not simply nasty. Considering how few options Zug has, this restaurant needs to be replaced swiftly by entrepreneurs who have a vision, passion for food, people and creating a good atmosphere. Until that happens, stay away.

Service deserves 5 stars! We walked in and seated right away, had the most delicious pizza and…read morepasta! The caramel ice cream was the highlight of the whole meal

Wollten eine Pizza bestellen aber der besitzer hat mich nicht mal angeschaut & sprach nur meine…read morekollegin an & wollte nicht mal mit mir reden ! Danach sagte er er verkauft meiner kollegin eine pizza & mir nicht obwohl ich eine Pizza wolte! Danach hat er mich direkt angesprochen um mir zusagen das er mir nichts verkauft?! Für kontext Ich bin dunkelhäutig meine kollegin?! Anscheinden mudd man nicht mit dunkelhöutigen reden?!! & auch als ich anständig gefragt habe warum wollter er mir keine auskunft geben! Sein personal sehr freundlich, diese konnten das auch nicht verstehen!

Arrogant waiters and completely, utterly clueless about people's orders. How many times were we…read moregiven food that belonged to others? We waited for nearly an hour to get our main course so we got up and left. We paid for our drinks. Service is so bad that yes, they renovated (not exactly better than before) but they completely overlooked upgrading their service. They should start with hiring a hostess who is welcoming and actually knows whether they are truly sold out or is just holding out. Food remains standard; nothing special.

Today was a holiday, much foot traffic through Zug. We were at the tail end of a 7 mile hike and…read moretheir sign "A Big Pizza" and the name..Pizzeria lured us into this restaurant. We saw a gentlemen serve pizzas and we proceeded to sit down. We sat outdoors and the waitress asked us what we wanted to drink. We ordered a coffee and a water and proceeded to look at the menu of Pizzas. The beverages took about 10 minutes to arrive and when we ordered the pizzas..."Sorry,..no Pizza after 14:30". It was 14:40.. We had our heart set on Pizza (which were 24-26 CHF..but it appears the Pizzeria only serves Pizza at select times. We decided to leave and asked for the check. When I told the lady we would pay with a card...we got a deep and unhappy "sigh". "Sigh....we won't ever go back here. The people need understand a Happy Customer brings in revenue, good location or not.