I'm mainly giving an updated review on customer service-- I'm bad with names but there was a young hispanic woman at the register who was extremely kind and patient with me (I brought almost 30+ items to the and the manager there also seemed to lighten up a bit. It seems as though they've made changes for the better, hopefully it continues! read more

This place is nothing short of a goodwill I brought brand new clothes you see in the mall brand new with tags fresh nike clothes even some hype clothes they passed on everything and offered me a couple bucks for a Jean jacket with tags on it that said brand new it went for 200 this place is a joke !! Don't even waste ur time unless ur going here to buy super cheap and used dingy clothes read more

They do look through the clothes and all 4 bags of my fresh clothes just got rejected from there, that's never happened before. There was NAME BRANDS I just had to give away for free,, I'm not driving to another Plato's closet to get rejected. Gmfu. Hurts to even leave one star. read more

I understand that they take 1/3 from the original price but it doesn't even make sense, I do have most of my receipts from the items I bought and for ex. Abercrombie and Fitch jeans were over $90 and they only wanted to give me $5.... The staff were ok and the store seemed cleaned enough when we came to look around too. read more

Terrible customer service skills why answer the phone if you "sorting " give the phone to someone else dummy I don't understand how people choose to work customer service jobs with no skills yall just hire anyone with a white face they also don't give you your money worth on anything you give them so it's no point they don't even look at the items you give them they favorite number is 10-20$ gtfo if you don't want to work your job then quit simple read more

In spite of being a sort of ?consignment? or used clothing store, this place is really trendy and snotty if you are an older person. They do not care for you or anything that you bring in unless it is the latest thing. I managed to get a cool velour set here, yet felt so unwelcome that I wouldn't go back. I guess I had a different experience at another Plato's Closet in a different state. Everyone I knew there raved about it and shopped there. I remember being thrown when nothing I brought in to this location was accepted. I guess I thought even if they didn't like it (I was told it wasn't style appropriate, nothing about quality, care, or cleanliness), they would take it and sell it some other way to make a profit for themselves. I remember that I chose my "coolest" items to bring in lol, including what I thought was a very trendy, hardly used skirt that I know for sure is popular - still - with some demographics. So I was turned off by the reception I was given. I get that not everywhere is for everyone. This isn't Goodwill. I don't know if every location in the area is this way but this particular one is for younger folks and that's fine. I was just surprised it wasn't for me. read more

Welp anyone leaving bad reviews regarding employees approach must not be secure within their own esteem. My experience walking in is that these YOUNG folks working here know what the "boss" is looking for and so, if your stuff isnt it then just accept that your stuff aint what they're looking for, period. Secure people get a bad wrap with insecure folks leaving reviews. How about stop projecting your experience and just accept your RAW experience. Idk about many but I know about me, and me does not want scripted everybody's great and we're all winners type of customer service. Treat me like the energy I come with in which is spectacular SO THANK YOU VERY MUCH! Love this place! Sometimes they buy from you and other times they dont and that is their proghtive... it is a business folks, not a charity. read more

This place is an absolute joke. Brought in a brand new pair of Doc Marten boots that I paid $260 for. I have the receipt from my purchase and original box and bag!! This heffer offered me $28!! Lol Girl, they are BRAND NEW. Nope! I honestly don't get why anyone would do business with these jokers.. read more

I wouldn't say they are the best but they aren't the worst. This is the only Plato's Closet I have sold to before but it is pretty hit-or-miss. The customer service is not great. Most of the time, I am given lots of attitude right as I walk in but I just deal with it. Their prices are also pretty steep so I do not purchase from them. I have also heard that they are really picky but I have not experienced this. They are quite generous with the amount of money they give me for my clothes but I guess that depends on what you are trying to give them. I do closet-clean-outs often and my only purpose in coming here is to just pass my pile through them before donating. Even though they aren't the best, i think it is easy to tolerate their flaws for money in return! read more

Worst return policy!! The white guy with a beard is an asshole! Bought a clearance shirt and when i got to my car i saw there's hole on it, went back to the store to return it and he said he can't accept it even though i just bought it couple minutes ago. The cashier should have told me that clearance items are not returnable, they just stood there, checked you out and they looked at you like you're bothering them! Just save your time and money and go to another plato's location cause they'll treat you right! read more

In my opinion, you should avoid this store like the plague! I won't get into how they have a terrible selection of clothes, pay you very little for your trades, or generally suck at running a business, because all of the other reviews already cover this. I'd like to tell you about my experience. I visited this store with my wife on the weekends, but she would go every single day. 360 days a year. In fact, she made purchases on almost 300 of those days last year, spending nearly a hundred thousand dollars. With these shopping habits, she racked up many of their loyalty points. She had so many points amassed, that on multiple occasions a new cashier would ring her up and be in awe of her status. My wife got to know a lot of the employees, and even bought the whole store lunch for Christmas. Then, Robbie came along. He's one of the owners. He believed that some of the employees had been trained incorrectly, and were sometime erroneously giving out points when they shouldn't have been. This led to an alleged audit of the accounts, which resulted in my wife's hard earned point balance dropping to zero. I believe these points were stolen from my wife. After jumping through hoops to speak to Robbie Jr, his reaction to being accused of theft was to ban my wife from coming back. I believe he stole from my wife, and he seemed proud to admit that they had done this to other customers too. The owners lack ethics and any sense of customer service. I'll be sure to update this review when the pending lawsuits are settled! read more

Would give 0 stars but it's not a option.. The worst customer service of my life. The Russian lady was a complete asshole! Definitely stands up to the stereotypes of being complete ass. Talked so much shit about me in her language, little did she know that I understand Russian. Looks like the cat caught her tongue when I called her out, won't be coming back to this location ever again. read more

I was there on Friday 10/3/23 and with the exception of one Hispanic girl who by the way was very helpful everybody else was in their own little world. I was carrying maybe 10 items in my arms when the Hispanic girl approached me if I wanted to put the clothes on hood to try on. The rest would just look at me struggling to carry the items and not one offered to help. One of the girls with curly hair had so many hickies on her neck, truly unprofessional. As I was checking out I noticed one is the pants I was buying ripped in different areas, I asked the girl with curly hair if those pants were on clearance and she said no they were regular price to take them or leave them. . I was there from CA and won't go again. Thank you to the Hispanic girl who helped me . read more

As I was parked in the parking lot, a car pulled up next to me and parked in the handicap parking area. The man got out and went into Plato's and lo and behold he was one of the managers...The car did not have disabled plates and i felt it was rude of him. The store was dirty and I left without any purchases. read more

I only went here once to shop. Despite having an incredibly large inventory, there was very little of value in terms of actual merchandise. Mostly fast fashion brands and little to no higher end designer labels. There is way too much to sift through and it's all junk. Do not recommend. read more

Not a good store. Not worth your time or money. Was refused to go into the store with no reason given. Also worked there before and quit but wasn't planning to go in and start anything read more

Please dont waste your time. Rude ass staff, they wont give you any money despite how nice your clothes are and the wait time is abysmal. Id rather sell ass then sell my nice clothes to them for literal pennies. DONT COME HERE!! read more

So my beautiful daughter and her BFF just called me with some upsetting but not surprising info. So I decided to bring another Yelp review to the table- not only based on my personal experiences but now theirs: Hmm, where do I begin- aside from them NOT accepting "in-season, luxury name brand items", the prices are outrageous and they racial profile customers by requesting certain beautiful individuals of color to "keep their handbags behind the counter". Tip for shoppers of quality name brand items at serious bargain prices, a much better variety of items, plus you can send in your items for sale or upload them with zero discretion...go to Poshmark or Thredup and save yourself the frustration, Gas and ridicule! read more

Zero stars. Called in early to see when a good time would be to drop off a lot of clothes and I'm starting van life. Girl was sweet, and I said I'd be there soon. Do my drop off, they give a 1.5hr wait estimate, no issue. My three baskets are a mix of all seasons clothes, some with tags still, lots with name brands, all washed and folded. I go do my errands, come back after receiving my "all done" text, to them having taken not ONE item. The clothes that were on top my baskets, no longer folded, and the rest of the basket not gone through. I take my baskets to my car, but I was confused how nothing was chosen when I saw tons of similar items in store. I called the store to see what would make an item unsellable, to which they replied they take all clean clothes, no youth sizes, but do take all seasons. I'm moving out of state and just needed some pocket cash before donating to good will. I know some of these items are considered high fashion and it's very upsetting a new location still is not putting effort into their picking process (southcenter tukwilla, old location had the same reviews). read more

Plato's Closet - Used, Vintage & Consignment Near Me - Tukwila, Washington

taking my most expensive items and giving me less than 1/5th of what one item was worth is crazy

Definitely do not recommend they will literally steal from you and rip you off Thieves they only me Paid for only two items, but took more than two items from me read more

The manager was really nice. I left my wallet there and he called me so that I could come and get it. Other than that the place is a total rip flop. I brought in a Telfair purse which is all the rage right now and they try to give me $10 for a purse that is literally still selling for 300+ dollars. read more

Horrible store with horrible employees that have nothing to offer but horrible service. Used to go here atleast once a week before they changed locations. The former employees were way nicer, the current ones look like they don't even wanna be there. Came here to sell some clothes, waited for 30 min & was told that they didn't accept anything because of "the quality of clothes" 1.) You're a thrift store..... you buy used clothes, obviously they're not gonna be in perfect quality, maybe some wear & tear. 2.) They gave it back exactly how I gave it to them, it didn't even look like they bothered to go through it, although I had quality clothes that were never worn. Now why would you make me wait 30 min if you weren't even gonna bother to look through it. Be honest from the start & save both of us some time. Bring back the old store manager and replace the shtty employees read more

Most employees at Plato's are welcoming. Lena, whatever her role is I don't care, is a witch. She shouldn't be working with the public. I feel bad for any employee having to work alongside her or people that have to live with her. I had major surgery a few weeks ago and asked for help carrying a large bag out to my car, which was parked directly outside Plato's front door. They hesitated, and I asked if it could just be carried to their entry door and I could drag it the next few feet to my car. Lena stepped in and said "No, we can't carry anything for you. We can't just carry everybody's bags out for them." I showed her my surgery drains and said I usually don't need any help, but it'll just take a few seconds. She said no. I thought about making more of a scene, but took the high road. I wished her well, even though it was sarcastic. When she said they can't just carry everybody's bag out for them, I thought to myself everybody isn't asking you. Right? Most people don't need help. And I don't usually need help so what's the problem? It's not going to become a big trend. Then Lena said "You should have people drive you here and help you carry out the bag." Well Lena, it's your not business and I don't have an entourage, but I have plenty of people to help me to my appts at Fred Hutch and they have helped. I have wonderful adult children, a husband, and friends who've helped a lot. But to ask for additional help driving a half hour each way and waiting an hour for a consignment reply is a big ASK for what would take all of 20 seconds to carry a bag to the entry door or to my car right outside it. (I was driving in the area anyway.) You're rude and mean and probably don't have a high IQ. Someday, when you grow up, you'll understand, or maybe karma happens. You're not making the world a better place. People at Nordstrom and Costco are into customer service, not you. I've never been treated so badly. The nice young man who helped me at Plato's is human and a good citizen. You're way too into yourself and on a high horse. Really, you're just low life and should be working behind closed doors or maybe a prison. read more

This place is gross. I've been in here multiple times and I just can't see any reason why anyone would shop here. While browsing I Aw this guy come in, clearly geeking out, pulled a bunch of wrinkled up clothes out of a backpack and because they were Nike, they bought them off him? I had tried to sell a few things myself to them once before, nice gently used stuff from Anthropologie and they weren't interested but didn't really say why. Then a second time the girl was actually super sweet and was like yea your things are too nice. What?? So if that's doesn't clue you in on what to expect I don't know what will. So if you're looking for maybe freshly worn workout wear on your way to the gym, this is the spot for you. Gross practices happening here. read more

Absolutely worst customer service! Was not greeted when I walked in, employees putting items back would just push by me and not say excuse me or anything. There was also a crappy inventory here. I wish I could put zero stars! I would never recommend coming to this location ever ! Never coming back here. And to top it all off, they over priced Everything! Learn some customer service! read more

Let me preface this by saying - I don't buy clothing that isn't "in-style" or versatile - I brought a big tote full of clothes into this store today to try and sell, and I was selective of what I brought - I made sure it was clean, not worn, and in great condition, a good chunk of the stuff LITERALLY still had tags on it or was worn only 1-3 times. It was almost all from Zara, Nordstrom Rack, H&M, Target, etc. too. Anyways, I get a text maybe 10 minutes after I dropped my items off that my items were done processing. I go back and my tote is stuffed full of clothes on their shelf still... the girl tells me they want to buy 5 of my items for $20. I looked at what they are buying - and of course they wanted to buy the single She-In shirt I have, a couple graphic tees, and 2 pairs of work pants I had that I first contemplating not even bringing because I didn't think they were that cute.... She said "we had to be very selective on items and there were some that were just not in season or style" ..... I'm thinking they are just buying the cheaper items you bring in - waste of time. I took my time to walk around the store and look too - and EVERYTHING on their racks was out of style..... they had old lululemon zip ups that looked like they straight came from 2012, crappy looking sweaters, all their dresses looked like they were from Wet Seal circa 2009. Like if you guys can't afford the clothes I'm bringing in just say that. As an avid thrifter too, this just baffles me. Going to find a thrift store that will actually look at my items and take them into consideration to provide fresh pieces for their customers bc this was a total waste of time. read more

I have been a customer for years , it was always a nice experience , lately , I am Almost positive it's new management , the clerks are professional but cold and not very nice , it's difficult to leave clothes they require an ID a phone number and if you an account with your daughters name , we'll forget it , it's difficult and annoying how they do things now , also , some good finds but also some pretty bad selection . I guess is a it and miss , depending on who's selecting the clothes , I won't be comping back , too much hassle , you're selling " USED CLOTHES". Not Diamonds . I won't be coming back read more

I've tried selling my stuff multiple times during different seasons and they always give everything back and would only take the most expensive items and give me less than $6 for it. They don't even refold or put it back nicely like how you brought it in, just throws it in the bag like its garbage. read more

I used to love Plato's closet as a preteen and young teenager, when their clothes were actually in trend. This location sucks! They think they know current trends and they don't. Uggs and pink is not in anymore, unless you are stuck in 2010. Y'all be stocking up on pink like it's heaven's jackpot. I used to be able to sell a wide range of my items there, but now the unfashionable employees never choose my things. They're probably still looking for clothes that fit the 2010 era. Lol the things that they have up for their next upcoming sale kills me . The outfits on the mannequins are so ugly. I brought in Nikes, Adidas (tear away pants, trendy), and some other clothes I thought would appeal to Plato's, I guess not. They offered me $1.20 for my ugliest shirt, I took it because shit why not. Anyways, I gave an extra star because you can find cute things here SOMETIMES. But its not the best. The Bellevue location has way more variety and is closer to trends than Southcenter. The employees need help with their style too, if you're going to have someone sell clothes, at least make sure they have good fashion!! The employees are really awkward, literally the only time I ever feel uncomfortable shopping is with them. i have never had such awkward and unwelcoming interactions. They definitely need to revitalize their customer service, it could get to a better place for sure. read more

Blah, I'm done trying to sell here. Brought in 3 bags of name brand, excellent quality clothing, and lowballed the crap outta me. $1 for basically new Patagonia shorts? Y'all are cray, I just sold them myself online for far more than you were gonna give me for them. Needless to say, I declined their sad "offer" and took all my stuff home with me. Honestly, at this point I'm going to just start donating to Goodwill rather than support this place! The employees are not friendly at all either and I brought my items in folded nicely, and they were all just stuffed back in my bags. I like the old format of selling as well - they give you a quoted time, and you come back and your name is on the board. Now it's give me your phone number so we can text you when it is ready. I hate giving my phone number to places for "texts" cause then I get all those annoying spam sale texts and stuff, not interested in all that. Such a waste of time. read more

It seems like the low ratings will go to the people who sell the clothing items to the store. I tried doing that once, and I think not a lot of my stuff were bought either. However, I know that consignment stores are quite picky in the stuff they want to buy from people. For me as a customer that buys clothes from Plato's Closet, I'd say that the prices can quite catch up to me if I am not careful. But, I love the store whenever it has awesome sales, such as 70% off clearance. I literally walked out the stores with $60 worth of items for less than $20 ! I was a happy camper with all the work-out gear, shorts, jeans, and cute tops. The sales associates also told me there actually exists 90% off sales. I guess I'll have to wait for that one to happen again. Then, I'll guarantee to hang around the store for 3 hours at least. read more

They sell trendy, brand name stuff here for very good prices. This place is a treasure chest. The employees are usually young and helpful people who are knowledgeable of the job that they work in. Because of this, the selection is much more stylish than say, a GoodWill. My only recommendation is that you should wash/clean what you buy from there (as with any thrift). I do not know if they wash/ clean the apparel before they sell it because some do have odors read more

I went here for the first time to drop off clothes. I had 3 bags with me, two with clothes and one with shoes. They told me I'd get a text message when my things had been gone through and sorted. I got a text about 10 minutes later which I thought was pretty quick considering I had a lot of items. They didn't end up wanting anything, telling me there weren't brands they wanted, it was too dressy, etc. When I got my bags back I noticed the shoes were in the same organization I'd put them in. All the clothes were still folded and placed in there how I'd placed them there with the exception of maybe one or two. I don't care that they didn't take any clothes or shoes but the fact they didn't even bother to actually look at anything I brought and gave me a list of excuses why my things " weren't what they were looking for " is really frustrating. I regret driving down here. If it was too many things at once or if their inventory is high and they're not looking to get much more in I wish they'd have said that instead of lying to me about actually looking at the things I'd brought in. I will not come back here and I hope other people have better luck and are treated with more respect than I was. read more

Consignment is the way to go for trendy. I like to mix it up, shopping where I ain't outta be shopping like if I could get away with it, I would waltz into Forever 21 and buy some stuff, but as a 40+ year old woman, people keep trying to help me find my imaginary lost daughter. And who wants to spend $25 on a top you're going to wear out tonight and likely will fall apart in after 2 washes? Not I, my dear. That's where Plato's comes in, that top is now $6, or sometimes half off at $3, and it looks BOMB with those hot pink heels ($10) and snatch up a pair of too-tight! stretch straight legs from Seven for Mankind ($20) and you're ready to hit the club. I don't sell here, but that's not because they're ripping people off, I mean, offering $13 for jeans ain't bad, they're gonna sell them for under $30 and I am gonna be stoked when I snatch them up for that price. read more

Plato's Closet - Used, Vintage & Consignment Near Me - Tukwila, Washington

It's literally a scam. I was very particular with how I packed my bag that I brought in for selling and they returned it to me after an hour of "sorting" but I can guarantee they didn't even open my bag. Everything was exactly as I left it and they wanted to take the 1 pair of shoes I had separately that are in perfect condition and designer, for $5. Don't waste your time or money here. They are not in any position to help you or buy your clothes. Just go somewhere else. Buffalo exchange and crossroads have my business but shady Plato's doesn't ever again. Tell your friends. read more

I've worked with Plato's for years. I learned early that it is not a profitable place to sell but can be a reasonable place to buy if you are CAREFUL TO LOOK FOR FLAWS because the ever changing staff does not. It's an excellent place to hunt accessories. The process came full circle on my last visit. Literally. It's the last time I intend to support any part of this business. I stood in line with a pair of black boots that were similar if not for different brand names to a pair they had just made an offer to buy from me. To be fair, mine were actual apres ski boots with pure white fur and the pair they were selling were Uggs. A generous lateral move. They made an offer to purchase mine of $4. The Uggs they were selling were priced at $35. It was a very clear mathematical equation that was too heavily weighted against a seller for me to consider being a buyer any longer. read more

Honestly love Platos, I purchase and sell here a lot. Im only giving a review based off my experience for today. The reason Im writing this review is because they offered me 5 EFFIN dollars for my barely used Fenty Pumas. And these hoes had the NERVE to rip the bag I brought them in and not even apologize with their "hehe haha here you go". These are the kinds of employees that can ruin a business. On top of this, they were rude af from the start. They were so unwelcoming the times I've gone in during their shifts. I might just go in every day of the week to figure out their work schedules to make sure I never go in when they're working, because I would probably end up stepping down to their level. I would like to request that all employees buying be trained to purchase from customers properly. Thanks. read more

So I brought in a big bin of clothes and a box of shoes. Some higher quality than others. They were interested in only 4 items... two pairs of shoes and two shirts.. if I wasn't in need of quick cash I would've laughed at how minuscule the offer was. Don't go here unless you want to be scammed. You'd have better luck selling yourself. read more

Great inventory, great workers, and an all around enjoyable experience. I went in today for some back to school shopping and set a $100 budget. I ended up going over by eight bucks, but I just about fit a pair of shoes in my budget with several new outfits! Two pairs of pants, a t-shirt, a thick winter cardigan, a leather belt, and 2 button up shirts. And some brand new Adidas Sambas. Not a bad haul! The workers made sure to keep handing me things at the dressing room. It made trying on 20+ articles of clothing quick and efficient. They were happy to help me and apologized for not being even more helpful! Seriously splendid customer service skills right there. read more

Plato's Closet - The remodel looks great! - Used, Vintage & Consignment Near Me - Tukwila, Washington