Worst experience, phone service was terrible and I could not access the QR code's text, employees did nothing to help, stood there and told me they could not look up my information bc customers were bringing in items not belonging to them to sell. Clearly, not my problem. Loaded up my Tory Burch sandals and Frye boots and left. Do not recommend. 0/10. read more

Thx ladies' .. Super helpful and with a smile Sure I will be back ASAP With more lol. read more

Plato's Closet - Clothes - Used, Vintage & Consignment Near Me - Mobile, Alabama

this store has went down hill. it's not clean and the staff isn't as friendly as it used to be. great selection of clothing and shoes. many staff members working at one time. but I've been here many times in the last year and it isnt clean. read more

We called at 5:55pm to ask when they stop accepting clothes and they said 7 (they close at 8) and on their door it says that they stop an hour before close, we get there at 6:30 because we live 30 mins away and they say "we stopped taking clothes a few minutes ago" when we were told they would stop at 7, they never hold their word, they are slow, rude, and inconsiderate, this is probably the 5th time this has happened to us and their excuse was that they are short staffed ( NOT SAID ON THE PHONE) absolutely ridiculous! read more

not for me. the setup is pretty packed so is overwhelming for me to shop. items didn't fit my needs as someone who doesn't wear a lot of branded items. i've enjoyed another location so i was disappointed. i only visited this one once and do not have the desire to go back. read more

This Plato's closet is the worst one to go to, you drive 45 minutes to go and try to trade clothes in just for them to tell you that they stopped taking buys. It is 5 o'clock and they close at 8pm. Reasoning is that they are short staffed but yet there are 2-3 employees out on the floor giggling and talking when they could be sorting your buy. read more

This Plato's Closet is fairly large--it even has an impressive men's clothing section size-wise. Not a fan of the lack of signage between each section, but once you're in the sections, it's nice that clothes are organized by color and size. I prefer shopping at Plato's Closets over thrift/consignment shops because the clothes have been vetted to the point where they were willing to offer a seller cash to bring in the inventory. Given that, I was disappointed with a lot of the selection. From outdated styles and patterns, to clothes with pilling on them, I felt like I was more at a Good Will than a Plato's. Service wasn't particularly great either. All employees (at least four) were all behind the counter talking. When I got a dressing room, the employee helping did not say one word to me. Nonetheless, pricing is great. I found some inexpensive tops with tags still attached in new condition. This is what makes the trip worth it! read more

I was looking for a dress or something cute and classy to wear for a wedding this weekend... And I cannot tell you how supportive and AMAZING the staff was! Raven, an absolutely amazing human being, was bringing me things that would help me put together a super cute outfit and was giving really good advice/input. Honestly it was one of the most positive shopping experiences I've ever had. It was my first time coming in but it won't be my last. read more

Chock full of clothes, shoes and accessories, this store has good prices on gently pre-loved items. It's geared to teens and young adults. I've sold some of my things at this store, but a lot of it was not accepted. read more

This place is a joke. They over charge on stuff they pay less than the bare minimum for. I brought in well over 500$ worth of clothes in too see how much they'd give. Guess how much... 55$ read more

I brought a bag of clothes and she said the wait was about 45 minutes. Being on a busy road, that's not enough time to go somewhere and come back so I waited in the parking lot for an hour. Came back in, 15 more minutes. Waited 20. Came back in, 15 more minutes. Came back in, 20-30 more. I spent three hours of my day (and gas) in this parking lot for $25 (they took 11 things, one of which was BRAND new chacos) read more

Horrible experience and won't be attending again. I know when I woman is being flirtatious with my husband and this experience was horrible. Will never be going again. The staff was perfect except this one particular blonde in the store. I never got her name. She rudely said something about my shirt and as we were walking out to pay, SHE NEVER took my husbands card, instead made him punch his number in first! She was staring at him the whole time and her pitch of voice would change as she was talk to me and to him and give me side eyes as if I wasn't there! She was leaning over the counter with her elbows on the counter hands in her face practically drooling my husband down. Of course I said something! She finally took the cards and i told her to have a nice day and left. HORRIBLE HORRIBLE HORRIBLE. obviously women don't support women read more

This is a thrift store for more upper ended type of clothes. Brought my daughter here looking for absolutely NOTHING that interested me, but she was pretty excited about it. The prices seemed pretty good and the staff was super helpful. She was happy and is already asking me when we can go again..... :/ read more

Terribly unprofessional. The staff was dismissive of customers, loud, and I heard them cussing. I came in to sell some clothes. They told me it would be 25 minutes which I thought sounded like long time to look through one bag of jeans. However, I said I would just shop around. They said that they would call my name when they were done. AN HOUR LATER, I went up to the counter because I realized none of the girls were doing anything, and they said, "Oh yeah, that's done." What a waste of time....I will not be back to sell or shop. read more

I enjoy coming here and I can count on one hand the times someone was rude to me and I've come here more than 30 times so, yes, pretty much all my experiences are wonderful. The clothes are up to date and yes the majority are stylish. It's definitely a place to visit if you're half naked and not on purpose. Lol. Enjoy. Yes Plato's closet is a place I would recommend to anyone. Bye read more

I usually don't do this but I had such a bad experience today with Plato's closet I must leave a review, if you drop off clothes be warned that they will "donate" if they decide they don't want the items. Dropped off 3 very large garbage bags on Saturday, was told 3 hours and if I wasn't back day of I only get store credit. I told them I would pick up Monday, no problem, arrived this morning to find out they had passed on all items and they donated everything over the weekend. Pretty shady operation! As a business owner, I know this is not proper operations. read more

They lowball you and give you next to nothing no matter how expensive or new the items l.

I LOVE this place! and for those of you SELLING i am sure they didn't hold a gun to your head and make you sell them! You could of easily sold them on numerous sites/apps, so for those of you wanting a good deal, THIS IS THE PLACE! read more

Don't waste your time trying to bring your clothes here, I brought in two garbage bags full of clothes, half of which were basically new jeans, and they wouldn't take ANY of it on the grounds that they were '''older than 2017'''. As if anyone freaking cares. read more

Friendly and i am OBSESSED with their fashion! Men's clothing is HARD to find in Mobile, AL. but this is a place i can find my size and pay way less! I mean.... like WAY LESS! read more

Completely ripped me off, I brought in two pairs of pants, three shirts, they didnt even look at the pants, and for three brand name rue 21 shirts with 20$ tags on them I got 5 bucks and some change. If I sold those thirts by the price tag they would have been worth 60$+. My mother brought in a box full of brand names in fantastic condition and you could visibly tell they hadn't even sifted through the items as they were exactly how we had left them. For all the good ive heard about platos closet, Im extremely disappointed in my visit. read more

It's a rip off in my opinion for the tiny itsy bitsy amount that they give you they are really makin a profit off your stuff! No thanks never again I might as well just take my stuff to the the goodwill. read more

I took in 9 pairs of brand new American Eagle blue jeans and walked out with 30.00$ for them. Absolutely ridiculous. There is old and dirty clothing that should have been thrown away rather than put up for sale again. read more

Took them an hour to process the clothes I brought in and a worker was pretty rude about doing anything for us (taliya?).

I've been in here before and have always been given very little cash for very expensive clothes - which of course, I expected. But they always cited "Condition/Everyday Wear & Tear" as reasons for rejecting some of my very nice, very expensive, well-cared for clothes. This morning, I bought $130 worth of brand new clothes (all returnable). I tore the tags off and tried to sell all of it to this place. They offered me $11 for 5 of the most expensive items in my bag. Returned the rest to me and gave me the "Condition/Everyday Wear & Tear" speech about my rejected clothes. I dropped the bomb on these scam artists and showed them the receipt for all of brand new clothes they just rejected. They had no words. I took everything with me, returned all of my clothes, and went home feeling satisfied knowing that these thieves got called out. Have a garage sale. Donate to the salvation army. Don't go here. And if you're desperate for money, I'd sit outside their store and offer your stuff to the highest bidder. It's worked for me. Plato's Closet can give you $2 for sneakers and sell them for $12, or you can sell them for $10 and both you and the customer will get a good deal. Food for thought. read more