I enjoy goi into the store , staff very friendly and helpful. I was in today and Autumn helped me out. Great store , keep doing what you do . read more

Well, I wish I would have read some of these reviews before I went. I brought in a nice box of new items with tags. The girl was nice but, I wish I would have avoided this experience. They only accepted a new with tags top I recently purchased for 30 dollars and some cute new boots that retailed for about 30 bucks. I was offered 5 dollars total for both. I took it and regret it. I spent more for gas to drive to this place. My stuff was way nicer than the items in the store. What a deflating experience. read more

Great customer service! Maddie has an awesome personality! Clean store! Easy shopping for a great price!

Since they deleted my review on google, I will be posting it here. They have the worst customer service ever. A lady with a long blonde ponytail gave me a dirty look when I asked her for help and she ignored me. A bigger ginger lady openly vaped in front of everyone. One of the girls with blonde hair and glasses was on her phone while working at the counter the whole time I was there. The floors were covered in trash and there were clothes laying around. I do not recommend this over priced thrift store. They'll take dirty damaged stuff just to price it at $30. Just go to Goodwill. read more

Great experience! I was shopping here to find some clothes for my grandbabies for Easter, when my stomach started rumbling like Pa's tractor. I knew exactly what was happening, so I zipped into the changing room with everything I had in my arms. You should've seen the back of my pants! There was a hole blown clean through the rump. Luckily, I was looking at a pair of jeans in my size (40 ;)), so I had something to change into. I stuffed my soiled jeans in my fanny pack and went right back to shopping. Great customer service and a great layout for us old timers. I'll be sure to come back here again (in a diaper of course)! read more

I came in this morning to have a few of my items bought that and I was just would like to say, I absolutely love the staff they're always so super friendly and nice the vibe is always welcoming The store was very clean. I shopped around while I waited on my items to be processed and it didn't take long at all. Please keep up the good work. read more

Friendly staff, unfortunately poor selection. Plato's is very hit and miss. Mall has lots of vacancies, if interested. read more

Plato's Closet - Used, Vintage & Consignment Near Me - Flint, Michigan

Hmmm, where to begin with Plato's Closet? It doesn't have the friendliest sales staff in the world, that's for sure. Their trade-in/ buy back value at this particular store is one of the worst I've ever witnessed for any type of resale/consignment shop. It seems like they literally want to give you a few pennies on the dollar for in-demand, next to new merchandise. The girl in line ahead of me wanted to sell back her next to new Ugg boots to them, which they were raving about the condition and desirability, etc and then proceeded to offer her $4 for them! Ouch! She left with her boots in tow. They wanted to give me $3 for Kenneth Cole boots (never worn). I don't think so. Clearly, I know that the trade-in/buy back rate is going to be considerably lower (often to the point of not making it worth it) but that's a bad joke. When I went over to look at what they had in stock, I was surprised to see pieces in less than desirable condition (Plato's Closet demands everything be trendy, in pristine condition) and a lot of unknown labels, but with inflated price tags. After browsing for a considerable amount of time, I found nothing that peaked my interest at all. Plus, I thought the store smelled a tad like mildew, which is weird. Not appealing at all. And another thing, the line to consign with them takes forever- trust me, it probably won't be worth your time. read more

Plato's Closet - Exterior of Plato's Closet in the Oak Brook Square shopping center. - Used, Vintage & Consignment Near Me - Flint, Michigan

Place is a joke, designer clothes ( AE, express, and under armor) were slightly wrinkled from traveling in a bag to the store and they asked me to bring them back laundered and pressed to sell even after I had cleaned them. Called ahead as well to see if they were overstocked on any items to save my self packing them then after being told itd be a 40 minute wait and then waiting an hour and 40 mins was told they were overstocked on mens collared shirts like the ones I brought in. You'll also be lucky to break even on the gas you use to get there as they don't pay even a 1/4 of the price of the item itself. Save yourself some time and just sell online or donate them. Never again will I go back to a dirty store that plays horrible music. read more

I went to this location to sell (at 5pm on Saturday when they are supposed to be open) and the door was locked and they were not allowing people into the store. No explanation, just randomly closed with the employees standing around inside. read more

When it comes to finding casual clothes in the brands and styles that I like for cheap, this place it legit! It doesn't look or smell like it carries used clothes, which is awesome! From my experience the staff are super friendly and they seem to actually care, which is a change for most of my retail experiences in Flint. Coolest items to buy here I would say are from Pac Sun, Charlotte Russe, Buckle and Victoria's Secret PINK. You can't go wrong with a $20 tank top for $7! I sell my stuff here a lot and it is like having a garage sale where you don't get a TON of money for your stuff, but its cool that I can go there right before the weekend, sell some stuff I plan on giving away, anyway, and get cash same day! THUMBS UP TO PLATO'S CLOSET FLINT! read more

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It is a deceptive place of business. The employees who are to select items do a horrible job. I took two large black plastic trash bags of impeccable, mostly designer labeled items that I can no longer wear (sob) along with quality shoes and purses. Included were five pairs of designer jeans . After tugging the bags in, setting them where I was told, providing id as required, I told them I would go for a walk ; they indicated the time away should be an hour to forty-five minutes. I returned in less than 20 minutes to see both bags where I had left them with a couple of pieces showing. Admittedly, the bags were extra full and the items of clothing wrinkled but everything was in tip top shape and blended well with their displayed merchandise. I feel the three young women there were tired after a long day and decided not to bother. Their explanations were the items were not what they wanted in spite of a sign requesting jeans and tennis shoes, both of which I had. The black clerk volunteered help to get them back to my car. All items are still in my trunk. I would absolutely love to have a manager check my items. I am very offended. read more

Not greeted when I walked in the store. Never once asked if I needed help or was looking for something in particular. I had to ask to be let into a fitting room after standing by the door for several minutes. Many of the clothing items for sale were priced way to high for such poor condition. Spotted a few deals but nothing outstanding. Lots of cheap forever 21 and target brands. read more

This place just isn't up to par with the customer service you'd get used to visiting other stores like Rochester Hills Plato's. This is surprising because of the constant social media posts keeping you up to date with the new inventory and offers to hold these items. I was not greeted when I entered the store yesterday afternoon, not even a look. I spent 20 minutes trying desperately to reach the purses on the high shelf right next to the register with two small children in tow while the attendants watched and didn't bother to offer to lend a hand. I eventually gave up. This was also the very first time I ever visited a Plato's where I trudged around the store with heavy arms full of clothing, shoes and jackets and none of the employees saw my struggle and offered to hold the items at the register until I was ready to buy or try them on. This was very odd because there was a girl with a high ponytail that walked around the store and was constantly "checking things" or putting things away right next to me and she never offered a hand and I couldn't get her attention to save my life. When it came time to get a fitting room, I literally had to wait until someone was done with theirs and take it because I would never have gotten help. Is it because I am 37, maybe seemingly too old to shop at Plato's? I assure you, I am not. Wearing a size zero plus having four small kids in total means that teen resale shopping is really my only option for a quick and affordable experience with clothes small enough for my frame in what I hope to be the latest styles. If I was profiled for this, you may want to rethink that because most older more established folks have the cash to spend more than what a teen would. The most irritating part was some guy walked in to sell a little grocery bag full of items and he was IMMEDIATELY greeted and helped. What?!? The last time I was in this location, two people were in there trying to sell a pair of Jordan's that I could tell they refused for counterfeit. I watched as the pair dumped the fake shoes in a shopping cart as a pull away after their refusal. You'd think legit buyers would get more assistance. If you ask at this store where they keep the Lululemon, they will look at you with a puzzled face and point to the worn and out to date large active ware section and say "if we have any, it's over there..." When a customer asks for what would basically be the most expensive ticket items in your store like this, you'd think the employee would be looking it up on the computer and helping you find it to raise the ticket dollar for the day but that won't happen here. On the contrary - the R Hills store not only keeps the Lululemon in special bins behind the counter, but they have pretty good knowledge of what they have and what size and actually help you go through the bins, quickly pulling out every item in your size and promptly offering a fitting room. Then there was the final straw, discounts. When you have customers that are quite obviously regulars, other Plato's will go to every end to try and offer you discounts for you to save on your purchase. This ensures repeat business. Don't count on that here either. The morning before I left, I tried searching what I know might be a text or email with discount offers from Plato's before my visit. I know during my last visit to the Rochester Hills store, I had a 20% off, $5 off and $10 off to choose from in my rewards account but it's hard to locate these things without being in the store now that there is no physical punchcard to look at in my wallet. The R Hills store had another promo running that day for 20% off and told me to save my other discounts. To my surprise, when the employee begrudgingly assisted me in pulling up my rewards account, she claimed I had no discounts available which I knew was impossible. She was annoyed at my polite rebuttal and I gave up trying and paid full price for my giant pile of much needed items and left the store. As soon as I got home, I managed to locate the text messages containing my not expires discounts, one of them being a 15% off they were offering to anyone with a rewards account until 2/22 that she really could have offered me. I am done with this location. Done. I realize that mostly teens run these stores and that is likely the source of the issues. I'm sure it's hard to find older adults with real customer service skills to work this type of retail in a teen shop, but geez, this is a chain where some training should be offered and some pride in the store. I've never had a good experience here in the almost two years I've lived up here. I really hate that moving to Genesee county has been mostly poor experiences in shopping and dining. This place helps with that bad name. read more

This location has gone downhill majorly. The store is NOT clean by any means and does not even smell right upon entering -- Referring to their new location, a few stores down from their old location in the same shopping plaza. The girls working at this location are rude and would rather carry out a conversation than straighten up the store or process clothing behind the counter. There is no waiting area if you happen to be waiting for the employees to look over items you brought in to sell (good luck!) Aside from one bench near the fitting room that sits one person comfortably, your basically standing or walking around the store lingering the entire waiting period, unless you go sit in your vehicle and take the chance of being forgotten about. It typically takes these employees 20-30 minutes or even longer to sort through items you're trying to sell them, depending on how busy they are; Imagine lingering with no place to sit for that time?! The employees don't bother to write your name on the famous white board any longer when it's your turn for consultation about selling items, leaving you constantly checking at the front counter. This location needs a huge wake up call! read more

Great customer service and lots of great items. I have gotten many shoes from here and they always have the best deals on clothes.

To say that this store is a complete rip off if you are trying to sell clothes is putting it lightly. Walking in the, earthy aroma of a certain plant was evident, staining the clothes in the store. I went there to sell my clothes and try to get some money for them. Carrying a tub of gently used if not never worn clothes I approached the "welcoming" group of uninterested staff. They not so eagerly told me about the procedure and said it would take about 20 minutes to sort through the things I brought and then they would call me up to see my total. This seemed like a reasonable time for the amount of clothes brought. An hour went by without them calling me so I went up to see the progress and check out. Turns out from the 100+ clothes I brought they could only accept one and give me $4.20 for it. I was very frustrated and upset seeing that the things I had brought were high quality and fashionable. Given very little reasoning behind why they were not accepted besides that "we are picky and your clothes are really cute and you have name brand things but we just aren't selling things like this right now." I proceeded to take my one selling item and leave the store never to set foot back there again. In the past I have liked their selection and prices but now dealing with a undertrained staff and a misconception that Plato's Closet buys quality clothes I don't think I will return any time soon. If they aren't looking to buy then neither am I, so sellers be warned! read more