We've always had a great experience. Knowledgeable staff, polite, and the store is always clean and organized. Reviewing clothes only took 10 minutes for my friend, I was impressed. They even held clothes up at the front for us, so we wouldn't have to haul them around. I pretty much exclusively buy my clothes here to save a substantial chunk of money. Love it! read more

If I could give this place a zero, I would. The staff is completely rude and not helpful at all. Just a heads up they only accept clothes in hard plastic containers because of COVID, as the two girls working here behind the counter aren't wearing masks? Cause that makes sense? It's completely stupid. I looked on the website for any information about how to donate because I know they always have some stupid rule barring people from selling their items. Don't come here. Abilene needs a new resale store because I hate this establishment. Just get in and out if you are going. Don't even bother to look around their selection is ass. read more

All of the staff was very helpful and friendly! I highly recommend! I took in a pretty big pile of clothes and they went through it in about 20 minutes. Only one person was ahead of me. Got $60 but of course I spent most of it there. They only accept good quality clothes. read more

This place is a joke!! This is the second time we have taken name brand clothes, shoes & handbags in only to be told "we just can't take it". We had an almost new, only worn once pair of converse & the rude girl told me they were worn out. There was a nasty, dirty pair the exact same in the rack to be sold. The staff is rude & only take what they personally like. I was told my boutique dresses were "over the top", but she sure did take stuff from target. I asked what was wrong with several items & the girl didn't know how to answer. She just stared at me then said "we just can't". Which is their answer for everything. The majority of the stuff they have for sale is outdated, worn out & nasty. If that's what you are looking for then this is your place. Otherwise, don't waste your time here! read more

Staff is RUDE and snobby. Complete ripoff on trade ins and their selection is over priced for being used items

When we took our clothes in which consisted of North Face, MK, and even seven they didn't take it. They were disrespectful and rude I didn't appreciate it. Won't be goin back. read more

Used, but like new clothing, shoes, jewelry and purses at extremely good prices. Its nice and cool inside (nothing pushes me out the door faster than a hot humid store!), and they have a wide variety. Everything is organized by style, size, and color. My only frustration is they have childrens and maternity clothes mixed in with the normal ones, and the mens clothes seemed to be ignored. The sizes were just thrown around everywhere. read more

So we took in a lot of clothes to sell. They didn't take ANY of them. They said they would be too hard to sell. Yet a lot of them actually came from that very same store. There were also a lot of plus size shirts, which they don't have hardly any of that size for sell...they wouldn't even take those. The clothes we took in, compared to a lot of what we saw on the racks, were in great shape and much nicer...even if they weren't they brands we prefer.' I agree with another reviewer, it seems that they look at the person trying to sell the clothes more than the clothes themselves to make their decision. The girl, and I emphasize the word girl, had a few pieces out of the bin to show us why they weren't taking them. The rest of them, they just threw back in the bin without caring if they messed them up or not. Seriously, don't waste your time. This place is a big joke!!! read more

I have to say this is probably one of the worst establishments and experiences I've had while living in Abilene. The staff is rude and not welcoming at all. I've tried several times to bring in clothes and shoes to sell only to be told " we just don't accept that". Well what do you guys take? Sorry but I won't be back! read more