Used for senior prom, 9 teenagers. Annie was friendly and knowledgeable at scheduling, paperwork…read morecame through as told, answered all my questions and concerns. Wonderful customer service! Lisa, the driver was prompt and on time, took the kids to their requested food places, very easy going. Will definitely use this company again in the future!

Had a great time, with Kevin as our driver, on our 21st annual friend's wine tour. Would highly…read morerecommend this company

A group of seven of our friends came to Santa Rosa for vacation. We made the amazingly good…read moredecision to ask Elite Excursions to drive us to various wine tastings. We were so fortunate that Fonzi was our guide for three of our four days, and equally as happy to have Phil join us for one of the days. We seriously can't imagine any way we could have been happier with our choice of drivers. They both were all you could hope for. They went above and beyond the call. Without a doubt, we will reach out to them next time we were in the area.

Sergio, our driver, went above and beyond for our group! Went to a couple wineries and traveled…read morewith an infant, he was so helpful even helping me get my stroller ready for each place! If I'm ever in need of transportation services again, I'm definitely using Elite Transportation! Cost was the best in the area.

My friends and I have been using Grape Escape Limousine for over 3 years now for bi-yearly wine &…read morelimo days. Jake and his crew have never let us down. They are always there on time, get us to all of our destinations, make sure we have plenty of water. They bring us things we may forget while at wineries and even help us by taking our group photos. If you want to support a great, locally owned and caring business owner call Jake at Grape Escapes and let him take good care of you. Biggest compliment we could give is, we all want Grape Escapes to be our children's prom limo driver as we know they would be in the safest hands.

We called Grape Escapes in hopes they would work with us in accommodating a 2 hour scavenger hunt…read moreand playground crawl for our sons 8th and 10th birthdays. Jake was amazing! He was flexible and fair during the reservation process and he was AMAZING as our driver! He showed up on time (literally to the minute) and treated all the kids (7 boys between 7and 10 years old) with patience and kindness. Our first stop was a local playground and he even ran around and played with the kids. My 8 year old kept chatting with him during the drive and that night went to bed saying, "I like that Jake guy he was really nice and dresses sharp" lol. Thank you Grape Escapes for making the day so special!!!!

A late review from our wedding last year! We used Napa Sonoma Wine Tasting Driver for shuttling…read moreabout 50 guests and they were fantastic. Everything ran on time even with multiple stops throughout the day, which was our biggest worry with that many people to coordinate. We shopped around quite a bit for shuttle services and they had the best rates for our group size. But what really impressed us was how flexible they were when we needed to make some last-minute changes to timing and pickup spots. They could have been difficult about billing adjustments but really went out of their way to make sure we were happy. It's clear they actually care about taking care of their customers, not just getting through the job. Made one less thing for us to stress about on an already busy day. Would definitely use them again and recommend to anyone needing reliable transportation in the area

Amazing company state of the art vehicles was highly impressed an will definitely work with them…read moreagain.

Absolutely recommend Mia and A Limo Excursion for your wine tasting needs! We are four time repeat…read morecustomers, and keep coming back for a reason. Mia is easy to work with, has amazing drivers who make the day run like clockwork (shout out to Eddie!) and will curate a winery agenda that fits your tastes, budget and wants - important given how many options there are to choose from!! Mia handles everything from an itinerary suggestion to booking the tastings and lunch - she is also flexible and works hard to accommodate changes as necessary where she can. Most importantly, she has steered us to some of the best, small boutique wineries to try that we never would have found on our own. Highly recommend A Limo Excursion for your wine tour needs!

They were an hour late for my sister's wedding. I would say it was an honest misunderstanding, but…read moreI called they day before the wedding to confirm everything was good, and he said, "why are you calling, have you seen our reviews?" I said I just wanted to make sure, weddings have to be on schedule. He didn't confirm times or anything and just said of course everything will be fine. Well it wasn't. He offered me a free limo to make up for it. I would have rather had a refund, at least on the hour he missed, but a free limo was fine I guess. 2 months later, I called and asked about a free limo ride and he said that was only good for that day and now he can only offer me a discount. Thanks but no thanks.

Rented an executive sprinter van for a special occasion birthday. Price competitive with other…read moreproviders. They provided photos of all their vans options, executive, jet, and limo. Before the event, they suggested that the Jet might be better for our social outing and we switched to it for no charge. Driver Sodo arrived on site 30 minutes early (no charge) to ensure we would leave in time. He helped me set up and briefed me on the features. The AppleTV and Internet access were fun, as we streamed YourTube the whole trip and shared photos from our iPhone. TVs on both ends of the van so you could see not matter which way you faced. We arrived on time to the event and had a great ride. We had some problems with the technology, including loss of audio and stuttering on the way back, but rather than stop to get it fixed we decided to talk instead. The tech works well but can have issues. If the tech matters, have a plan for support if it fails. I'm sure we could have had if fixed if we asked but we didn't bother.

Very responsive to our inquiry for a van for a day outing. Very professional and competitive…read morepricing. Aggie (driver) went above and beyond. Would highly recommend MGL to anyone looking for a car service!

We had an absolutely fantastic experience with Nick in Napa. From start to finish, the day was the…read moreperfect blend of fun, relaxation, and great wine! Nick struck that ideal balance of being personable and entertaining while still maintaining a consistently high level of professionalism throughout the trip. What really stands out is his deep knowledge of the region. Nick didn't just know the wineries -- he knew the stories, the people, and the hidden gems that make Napa special. His longstanding relationships with many of the vineyards opened doors for us, giving our tastings a level of warmth and hospitality that you don't always get as a casual visitor. We picked several of the wineries we wanted to revisit (Nick had recommended them on a prior trip) but called an audible the night before to change out one of the stops and he was able to pick out and arrange a great tasting at Bottuello which was the perfect spot for an intimate tasting of unique wines with the owners. We never would have found such a jewel on our own! And of course, the ride itself was incredibly comfortable. The vehicle was clean, spacious, smooth, and stocked with everything we might need -- making the time between wineries just as enjoyable as the tastings. Overall, Nick made our Napa visit effortless and unforgettable. Highly recommend to anyone looking for a fun, knowledgeable, and truly professional guide through wine country. Cheers!

We had a girls trip recently to Sonoma and hired Nick as our driver/tour guide. He arrived promptly…read morewith morning mimosas ready for us! He was knowledgable and so friendly and down to earth. We used his concierge service and he chose 3 nice boutique wineries for us and a lovely lunch spot. If you're looking to have a fun day wine tasting and not want to worry about driving or location logistics, I'd definitely recommend booking Nick to take care of everything for you!

I always rate companies based on how they do when things go wrong and these guys really missed the…read moremark. We have used them in the past for business events with no troubles but they recommended a stretch limo for a very windy road. Turns out they also use independent contractors and the driver was unknown to them. The driver couldn't make the driveway and we had to walk down the hill. Further, for pick up, the driver was asleep and unreachable. After 30 minutes, we had to get ubers. This is all normal stuff and I was ready to take it but I found the response from the company to be appalling. They were not interested in working with us on a refund and, at one point, had the audacity to say I didn't look hard enough for the car (which I did - nowhere in site). Anyway, given management disinterest in our satisfaction (having booked them many times before), thinking there is a better customer-focused company out there. If something goes wrong, I always want a highly customer focused partner and these guys weren't it.

Great experience! Tony was very helpful and knew where to take us along our way to the wineries!…read moreThank you so much!

Never use this company. I had a reservation for months and then because I had to authorize my…read morecredit card they canceled my reservation and gave jt away in under 5 minutes. Their employees were completely unwilling to help, instead they tried to charge me more money for a worse product. Frankly, I have never been treated this poorly by a business. Beware doing any business with them.

I'm going to say our driver Greg was amazing and very punctual. As for the company, not so much…read more I can see why there are so many 5 stars reviews because this company is bribing their customers with the offer of getting the 7th hour free if you give them a 5 star Yelp review and tip their driver in cash. We were told to give the extra $100 to our driver as tip for the 7th hour. We not only tipped the driver $140 but was also charged an extra $200 on top of what we paid because we didn't leave a 5 star review. After calling them to confirm the extra charges, they said they were willing to refund $100 if we left a 5 star review. Yeah no thanks. I'd rather pay the extra fees and let people know the truth about your company.

We had a wonderful experience. The driver was on time and polite. We had eight people which made…read morethe smaller limo tight. My husband had to sit in front with the driver. Which was fine. I recommend confirming the longer stretch limo if you have more than 6 people. The car was nice and stocked with champagne and water. We will use again!

Took my employees out to dinner with this service. They were MORE than professional and they were…read morefun as well. I recommend this service for anyone and everyone. Thanks Lake County Limousine for a night to remember.