On September 22nd, 2025, I took my phone to Rick to get a new screen installed after I cracked it…read moreand lines started showing up, freezing the screen completely. Rick charged me $140 for a new screen. That same screen had multiple functional errors. Let's start with the fact that it was thick and didn't fit the screen, which messed up my touchscreen accessory. The camera looked dusty and adjusted my pictures to be super bright. Also, the screen's backlight didn't adjust to sunlight as the normal screen would, causing the battery to die more easily and faster. Then, after some time, the whole screen would jump while I was typing, so I got used to locking and unlocking my phone as a way to briefly fix it. Overall, it had multiple faults that it didn't originally have, which I thought was weird. Then, on January 28th, 2026, the whole screen went completely black. Randomly. Unfortunately, I moved out of the state, so I couldn't bring it in since I'd have a "warranty" with Rick. I took it to a new shop in my area, and they let me know that the screen used was a Dupe or a dupe of a dupe. It's made out of the country, and they explained it is a 3rd-generation fake screen and is one of the most terrible fake screens to put on a phone. The lighting was different than what I needed, and they even mentioned that those screens come with touchscreen accessory problems as well because it's not meant for my phone. Anyhow, I paid $160 for a new screen in a new place for a quality screen. Only $20 more for something that lasts. I am very disappointed that I wasted $140 here for a fast fix.

I found him online and my cracked iPhone screen was fixed in 30 minutes. It looks as good as new…read more The process was painless. My only challenge was knowing where to go. The business is in his house and the parking is around the corner on a side street. I missed it and had to turn around. The owner met me at the door because I told him I was coming, but I'm not sure I would have known what to do if I arrived and he wasn't there. I think you walk on the porch and ring the doorbell. (Or just call him) However, now that you have that info- you should be good to go. He guarantees his work- so I feel good about the work that was done. I'd go back for future cracked screen (though hopefully no more).

This place fixed my computer within 2 days. The service was fast and now I can use my computer…read moreagain. When the technician dropped off my computer he even secured my wireless network for me! Very satisfied and will recommend to all!

Great service. Solved my issue quickly and inexpensively. Highly recommend. Responded quickly to…read moremy call and saved me time and money

Great experience, repairs are always timely and always get the job done right. Would recommend.read more

I called about 3 computer repair service companies to try and get someone to please come out to my…read morehouse in north ridgeville and help me, I'm elderly and I can't just unplug my desktop computer to easily bring it into a shop, the first 2 places were either not willing or made it so difficult for what I was asking or simply didn't even call me back. So my third call was Computer Crisis in Avon and wow, picked up the phone right away, got me on the schedule later that evening. That alone spoke volumes. A guy named James came out, figured out what the problem was, unplugged everything for me and took it into their Avon storefront. I opted for the upgraded repair option because the computer was about 7 years old. He installed Windows 11 on it for me and got everything backed up and transferred for me. Had the computer back to me the following evening and showed me how to use the new operating system. 5 star service and now I got a new computer service company that's local to north ridgeville ohio. Not a lot of places out here and most of them are cell phone repair. Highly recommend!

Nick at YT&C is friendly, kind, and incredibly knowledgeable. They quickly diagnosed, repaired, and…read morecleaned my antique typewriter within two days of dropping it off. Prices are very fair. Highly recommended!

Friendly guys. I think they might be the only typewriter-fixing store in the area. I really…read moreappreciate the time and effort that they went through cleaning my Grandma's old typewriter. The guys even showed me how to replace the ribbon--which I didn't know how to do. The only small complaint I have is that the body of the typewriter is still kind of dirty. And I paid $70 so I wish that there had been more care put into actually physically cleaning it--and not just checking that everything worked.

I have bought one 27" Apple desktop, 2 Laptops and I have have been very pleased with the value…read more One of the laptops had a battery issue. They traded me up with a replacement in their store within five minutes of my stopping in. Great service and great value. I have been doing business with them since the Covid start.

I ordered laptop from them. When it arrived right out of the box the mouse pad button was not…read moreworking properly as the fan made a rubbing noise. I contacted the company and informed them. They instructed me to pay myself to send it back for repair, store credit, or refund. Something as simple as a mousepad should have never left the shop not working as I noticed it 30 seconds after I received it. I pick another laptop and I was told if it is still here when yours gets here. Of course when my laptop got there it was no longer available. I was told they don't hold anything for anyone period. I asked for a refund and was told there would be a 20% restocked fee to restock the broke laptop I had to pay to ship back. Please do not trust this company they only care about themselves and customer service is terrible. There policies are only to protect them. They make money if you buy or if you have to return a bad product.