Absolutely terrible experience. I asked for just a little touch up on the back and sides cause the last place I went too didn't do it quite right, and my mom goes here all the time and she has amazing experiences there, showed the lady pictures of what I wanted and told her " I just want a little touch up on the back and sides, please don't cut anything else." She acknowledged me and what I said so I thought it would be fine and it would look good. Little did I know she would cut AN INCH OFF OF MY HAIR, And I only had 1.5 inches length of hair, so now I'm stuck in between a buzz cut, and short slick back. And I have no way to style it, and everybody I talk to is saying it looks bad, and I agree. This is genuinely one of the WORST haircuts I've had in my whole life read more

Platinum Studio - Haircut - Hair Salons Near Me - San Francisco, California

Alisa is the best! I had a very bad experience at another salon and Alisa was kinda enough to fit me into her busy schedule. She did such an amazing job and fixed what the other salon messed up with no problem. I've been going to her ever since and have even changed my hair color a couple of times. She's nailed it every single time! I feel so comfortable with her and would definitely recommend to anyone looking for a new colorist/ stylist. Shes amazing and soo sweet. Go check her out! read more

I've been going to Alisa for 3 years now, and let me tell you every time she nails it! I've mostly gone to her for platinum services. I came to her with some BUSTED box dyed mess so we started from square 1. Three years later and my hair is still so strong and healthy because of her. And yes I have been able to stay platinum this long too while my hair has actually grown more than ever! Alisa will always give you the best service for your hair and home-maintenance standard. She gives the best product recommendations and usually has them on hand in the salon to sell at amazing prices! She also always takes care of you while you're in her chair, and very sweet and personable. We always have great conversations. This studio is so chic and cozy. And of course she keeps everything super clean and up to CDC standards! GO SEE HER read more

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I was looking for a super last minute trim and decided to check this place out. The owner was really nice. The space was relaxing and well done. She seemed knowledgeable about hair, and made some really good recommendations. I got a great haircut, and I will be back! read more

Alisa works absolute hair magic Started with her on a haircut initially and have been going to her consistently for almost 2 years now for color too. We usually stick to highlights for the icy blonde looks, but she is so patient, kind, and truly prioritizes her clients hair health over all else. My hair has never been as long & healthy as it is now and Alisa is the reason why. If you're looking for an amazing stylist w a heart of gold and the color palettes to match, definitely come check her out! read more

Platinum Studio - Hair Salons Near Me - San Francisco, California

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I was seen by Alisa and she did an amazing job! The salon is beautiful and welcoming. She is very professional and confident in her talent. I appreciate her knowledge in explaining the process to me as well as making positive recommendations that allow me to achieve my personal goal. She is able to give me the look I want while being able to keep my hair healthy, which is important at my age because I often feel like I have less and less hair to work with. She is very positive and encouraging. read more

I found my new hair stylist! Alisa was great, she took the time to understand what I wanted and I'm really happy with the end product. I can't wait to come back to get to get my hair balayaged by Alisa. read more

i spent a lot of time looking for a salon since i just moved to san francisco pretty recently, but i can confidently say that platinum studio was the right choice! their booking process is simple and easy on their website. i got a shampoo, haircut, and style from alisa and it was such a lovely experience. when i arrived, she was welcoming and hospitable. i showed her examples of what i wanted for my hair and she honestly nailed it. the way she styled it looked exactly like the photos i showed her and she gave me perfect advice on how to manage the style with my natural, curly hair. she made great conversation and i had such a great experience here. definitely recommend and definitely coming back!! (im not a super great photographer but included here are some pictures of the cut after alisa had styled it) :) read more

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I do not recommend this place. It was as if Alisa didn't listen to what I wanted at all. I came in wanting 3 inches off with face framing layers and some light layering all around. Alisa ended up cutting my hair straight across and my front pieces are almost the same length as when I went in. My appointment was less than an hour and within that time she only spent about 15-20 minutes cutting my hair. The rest of the time she just spent blow drying and styling. It felt like she was trying to get me out of there as quickly as possible. Definitely not coming back. read more

Spectacular work, vibrant color, healthy hair, long lasting - and all for a reasonable price here in the city. This is the salon you've been looking for! read more

Alisa is one of the few people I trust with my hair in the city. She's very consistent, thorough and always puts the integrity of your hair first! Whether you just need a simple clean up or are ready to make a huge change, she should be your first choice!!! She is simple the best read more

Platinum Studio - indoor salon lighting - Hair Salons Near Me - San Francisco, California

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Loved how my hair cut turned out! Alissa listened to my current hair concerns and disucssed the type of hair style I wanted before cutting. The location also is great, very easy to find parking. read more

Alisa has been my color specialist for the last 4 years & I couldn't imagine any other person touching my hair! I've done fashion colors, gone full platinum & have had her do my haircuts. She is super knowledgeable and my hair has been the healthiest it's been since I've been with her. My hair regime has evolved since using the schwarzkopf hyaluronic line she sells and my hair is softer than ever. I always leave her studio confident & excited to show off my new hair read more

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I've known Alisa professionally now for almost 4 years and I've never left disappointed. She's at the top of her game but is open to learning new things which I appreciate. No matter how small or big the hair needs she's goes beyond plus she gives a good shampoo massage. I always get so many compliments after a visit. Thanks A! read more

Platinum Studio - Hair Salons Near Me - San Francisco, California

Alisa is the owner & magician behind the gorgeous hair that leaves her salon!! She's so amazingly sweet. She fixed my hair that was butchered by super cuts. Let me tell you, I learned my lesson. I've been going to Alisa ever since. Probably going on 2 years now!! She never disappoints. Super reasonably priced as well. Love to support a small biz. read more

Platinum Studio - She makes you feel pretty when you leave her - Hair Salons Near Me - San Francisco, California

Talent does not always mean a well operated business. Client acquisition is clearly falling off the radar with how reception mishandles bookings. Their online system is actually fine, but the poor communication and general indifference to helping a new client book inspired these 3 stars. read more

I went in to see Alisa after seeing her work on Yelp. I explained to her what I wanted but unfortunately, I was left with something worse than what I came in with. She showed me my hair in the salon and initially, I thought it looked great. But after seeing my hair at home and in natural lighting I notice a very dark orange band all over my hair. After having my sister examine my hair, she informed me of how uneven it was and how it looked like I had done it myself. So after discovering this, I texted Alisa and informed her how I was not happy about the band and unevenness and she offered to do a toning BUT after consulting with another hairdresser from one of the top salons in Santa Clara County, I had quickly learned that toning would not be able to fix the orange band. Instead, it would have been a temporary fix and would have made it darker instead of it being light and ashy as I originally wanted. While the hairdresser was consulting me and looking through my hair we had discovered more than what I had originally mentioned above. We found that my roots were super brassy and there were bleed marks (marks on the hair from bleach that came out of the foil), as well as uneven tones across the head. There were light then dark spots all over my hair. Although she did offer to tone it, I quickly came to the realization that a color correction was what was needed to fix all the problems found in my hair. This was not a global bleaching but instead was partial and I paid $450 for it which included a haircut that was was uneven. Initially, I did not want to make a big deal out of this and only requested a partial refund but she didn't even give me a partial refund she only gave me 20% back. A partial refund means half, as she should know because she did a partial babylight balayage on me. Partial is half the head which she has priced at $250 but I was charged $450 including the haircut which she said price varied so was it $200 for a trim? After finding out all the mistakes I am incredibly upset with how my hair turned out and responded to her offer of the toning and told her that I would rather prefer to get a full refund after finding out how many problems my hair has after seeing her. I had sent her evidence of the bleed marks and the various bands over my hair and she decided not to respond back to my text. In addition to ignoring my message, she continued to post my hair after I had messaged her. I'm overall very disappointed and upset with what I paid for and feel like I truly deserve a FULL refund for the service. Not only did going to Alisa leave me with brassy and uneven hair, but it has also lead me to get it colored corrected costing me $600 to fix. Alisa was kind throughout the whole service but I could not recommend her for subtle or ashy coloring services as it seems she is more skilled with fashion colors. Overall I am extremely disappointed and incredibly upset about the hair service I received. read more

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Alisa is a wonderful stylist and so great to work with! Definitely felt like she listened to what I wanted and both times I've gone to her I've left with haircuts that I was really, really happy with. I feel like a lot of times it takes some time to figure out how to work with a new stylist/get into the groove of communicating/etc, but I didn't have that experience with her which is awesome. I'll be going back to her to get my color touched up soon and I'm really excited about it! Her salon is also really cute, bright, and comfortable. Highly recommend. read more

Alisa is an absolutely incredible hair colorist! My hair has completely transformed since i started going to her in terms of health and beauty - would 10/10, highly recommend! read more

Platinum Studio - dream copper hue - Hair Salons Near Me - San Francisco, California

I scheduled an appointment with Alisa and she was really sweet and easy to talk with. I wasn't sure how light I wanted to go. She examined my hair and gave an explanation about the products she was going to use, and asked me about what type of chemicals I have previously used. It made me feel comfortable that she was knowledgeable about the process. She did a test a strand and everything went well with the color change. So I decided to go full blonde. It looks so natural and blends really pretty. She also took all the necessary steps to keep us safe during this time. I love my color and definitely will book with her again. read more

Alisa is the best! My hair has never felt so healthy and shiny after coloring it. She understands her clients needs and takes great care. Amazing customer service! read more

First time at Platinum and it won't be my last. Had a great experience. Alisa took the time to find out what I want in a hair style and made sure she understood my desire. She got to know me through the time I spent at the salon. The space is soothing and inviting such a gray experience. And the scalp massage when she applied the conditioner after washing my hair clinched the deal. Highly recommend this neighborhood establishment. read more

Alisa is a hair goddess! My hair is always so beautiful, shiny and on point after I leave! I absolutely love her talent and most of all love my hair! Ask her about product too! She knows it all! MUST TRY SALON! read more

Ngl. She is AMAZING at what she does. Her work is lit! The colors pop. The tone and visual texture is superior to anything ive ever experienced, its basically magic. Take the time to talk to her about what you want. On top of that she seems to be a tender heart, very open and earnest. Love to come back and support her business. read more

Alisa has an incredible talent for coloring hair and there is no one else that I would trust to touch my hair!! I've been going to her for bleach and tones for over a year now and she has always done a beautiful job with helpful suggestions for upkeep at home. Overall, the experience of going to platinum studio is very enjoyable and comfortable and I couldn't not recommend her more! read more

Alisa is an amazing hair stylist! She has been coloring my hair from medium brown to baby pink for two years! I love coming to see Alissa she always takes good care of me and my hair comes out amazing every time. I have 2B/2C type curls and Alissa always cuts my hair in a way that is flattering to my natural curl shape and for when it's blown out straight! read more

Platinum Studio - Pink hair - Hair Salons Near Me - San Francisco, California

If I could give Alisa more stars I would! I've had full creative color hair for the last decade and Alisa has hands down been my favorite artist to work with. When I left my last two hair stylists it was because they never quite nailed what I was asking for in my color. I'm always trying to push the envelope and do fun creative things and while my hair never turned out awful or anything, it just was never quite what I was asking for...and then I met Alisa... I have been going to her for the last 3+ years and I have followed her (and will continue to) wherever she goes. She always takes the time to go into detail about what I want not just from a visual standpoint but also a product standpoint. She's so transparent in her process that it almost makes me feel like I'm also the hair stylist! And the results NEVER disappoint. She has managed to give me exactly what I want in my color every time! And on top of that, I get constant compliments on how healthy my hair is for someone that has a full head of color and bleaches (when necessary). She is so knowledgeable on the products, techniques she uses and is always telling me about something new she is researching or learning. I cannot give this woman enough praises about her services! If you're on the fence about trying a new stylist, I hope this review tips you right on ever that edge! read more

Alisa did a great job of rescuing my sorely neglected hair color that had grown out and partially grayed over the fourteen months of Covid isolation. Her vision for my hair color gave me a new look that I love. I enjoyed getting to know her over the two hours in her clean, comfortable salon. She also colors my daughter's hair and it looks perfect. read more

I loved the service Alisa provided! She took the time to ask questions to make sure I got what I wanted. She gave great advice for my hair and I went with some of her ideas when cutting my hair. I cannot verbally say how much I love my hair now! Thank you Alisa! read more

The only person I trust with my color ! Keeps my hair healthy and perfect and I change colors ALOT. 10/10 recommend!

Alisa has worked wonders on my hair. I came to her with my quarantine home bleaching and in need of a hair rescue. Alisa took amazing care of my hair and correcting the color to what i wanted. Big thanks && would highly recommend. read more

Alisa does AMAZING things with color! We've been experimenting with icey lavenders and warm mauves, which each time has looked fantastic. I 100% trust her judgment and guidance and would let her do basically anything with my hair. I'm already looking forward to our next appointment! read more

After going to different salons to get my dream hair, and every hair dresser turning me away because I had boxed dye my hair. Saying it would be impossible for my hair to be blonde, I found Alisa and even tho it was tough she took a challenge no other hairdresser wanted. She was patient and determine to satisfy my hair needs, my hair is blonde and healthy!. One thing I really love about Alisa is she keeps up with all her clients and always goes above and beyond to make your hair visions come truel! I would recommend Platinum Studio by Alisa to all my girl friends who want to go blonde and want a healthy looking hair! I promise you Alisa would not disappoint you! ‍ read more