Cool Vibes. Staff are friendly. Service could've been better but it was packed. DJ played good…read moremusic. I Was visiting from Houston

3.5 I love the atmosphere here in the day that we chose to…read morearrive on they allowed you to play your own music via their speakers so someone and already got the party started with a lot of throwback 90s and 2000 hip-hop and R&B I was totally relaxed with the vibe there no one was really people watching everyone was in their own Zone enjoying their tabletalk and relaxing as they partake in their hookah, prices could a little be a little bit lower I've had hookahs there were stronger and I got more of a buzz right away this took us an hour to really feel something when we kept calling the guy ,to ask if we needed more coals or swap out the flavors and get her a new hose I don't know but it just took a while and you are so had to do some manipulation to the holes that actually get and your full Puff or pull have you I saw they believe and closing properly on time no lingering no more relaxing at the same time that's posted that they're basically kicking you out and ringing you up and walking back around with the receipt and looking at you that part I did not enjoy you know we spent over $45 give us a minute

The cleanest hookah lounge I ever been too. And those $5 long island specials were a hit. I…read morecouldn't even drink my second one. I definitely will return I'm impressed with this spot considering it's in east Chicago IN.

From the owner: We cater to all of your hookah and cigar needs, good vibes and great energy as well as a great…read moreatmosphere to sit back and enjoy a nice smoke with good music.

I like Level Up. It's right across the IN/IL border, which means they serve alcohol! The space is…read morequite big, so seating shouldn't be a problem. I was greeted upon entry by a guy named Nick who was attentive; made sure I had a beverage, cut my cigar and made sure the ash tray stayed dumped. Prices on everything I did there was reasonable, and a big plus - the place is very clean. I'm a stickler when it comes to bathrooms and service, and both those boxes were checked. Not much more I needed. FYI - for my liquor fans, they don't serve the hard stuff (i.e. whiskey, rum, etc.) but they have beer and an assortment of mixed drinks. A full liquor license would've taken this place over the top. They also serve food but I didn't try anything while there. In short - if I'm in that area, I would definitely go back.

We didn't order or because we came close to closing. The hookah was very flavorful and the staff…read morewas exceptional they were attentive and caring. Came by and asked if we were ok and enjoying it. The ambiance was amazing. The lighting and the seating is very organized and nice. We could sit where we wanted. The guests were respectful as well. Very nice atmosphere all together. We will be back!

I was just passing by today and decided to pop in and pick up a few more cigars. The staff is the…read morefriendliest. I love this place, seriously. Everyone is so cool and knowledgeable about their products and services. It is truly a pleasure to frequent this establishment.

Service was excellent The ambiance is a really cool vibe…read more The staff was able to help me with a special cigar order

Looking for an awesome night with friends? Look no further. I've been a regular at this…read moreestablishment for ~4 years, and I can honestly say this is one of the most entertaining hookah establishments in the area. From the lighting, music, and staff especially. Super friendly, and chill vibes all around, as well as affordable and variety. Hands down my favorite cafe, and staff! #Friends Try the Blue Mist with Mint flavor!

Love coming here to chill with the boys. They recently renovated the place up! They always got the…read moremain sport events showing. This place looking a lot better! I would definitely recommend checking them out! Great chill atmosphere!

Errthang bustin. Great service, cool people great vibes. shisha very flavorful. almost like my…read moresecond home.

I call it a scam! I'm sorry but I see scam. You have to pay $20 cover charge to get in then once…read moreinside you have to pay for the hookah. Paying for the hookah is not problem but then the establishment is BYOB and you have to pay $7 for bringing your own liquor per person. Wtf! No damn way! The vibe is chill yes I went to she could experience it. They do allow you to smoke weed in there, which is cool for the ppl who smoke it. We asked for the owner & the manager stated "he not here, I'm the only manager here" and then we spoke to the owner later in the night. Well look at this here that man been sitting at the table the whole time. The place is not big at all. I say 15 tables max. There is floor seating along the wall. I only say I don't recommend due to all the fees and extra charges.

Unfortunately the owner when we went was extremely rude and didn't want to wait on us even though…read morewe were all very patient. My friend also had reviewed the place on here and the owner responded by attacking us with lies to try and hide the fact that our review was damning and to make us look like loud and obnoxious customers when we were all quiet and patient. I would suggest taking your business elsewhere.

It is a nice place to meet with friends, cool environment. Plenty of seating and the staff is…read morereally friendly. The service was pretty good. Our server was patient with us in the beginning. My friend and I didn't like the hookah we ordered, so we ordered another flavor. They charged us $6 for that, and they normally say that they have to change the whole hookah (which is another $18) but they charged the $6 instead. The place doesn't have a good ventilation system for a hookah place. It's not a bad place to go, and I will go back because the atmosphere isn't bad. They have music on Thursday's now (oud music). Maybe I would try another flavor, but I'll keep in mind the pricing because eventually you can end up spending some dough.

Went here for ladies night off spare of the moment and it did not disappoint…read more Although there is no alcohol, we had a wonderful time cause we were tipsy before we went. We were greeted as soon as we walked through the door, and seated immediately, as it was not a busy night. Harbi was our server for the night and he tended to our every need. For it to be his first week, he has been well trained and did not smother. This location Has probably Hands down some of the best hookah I've had in a while. The hot chocolate was phenomenal and rich. The flavor of the hookah was rich as well. I definitely recommend and I will be back soon! Covid awareness: They are prompt on sanitizing once a party leaves their area. You are given individual mouth pieces and the funnel is plastic wrapped for you to unwrap yourself. Bathroom is sanitary as well.

This is a great spot to hang out and relax w friends or even alone. After work or even on the…read moreweekends. They have great hookah flavors and a cigar lounge section with a humidor of many varieties of cigars to choose from.

Great customer service always friendly and nice cigar selection. Never had a bad cigar from them.read more

I just love this smoke shop. I come from the city to get vapes and all my tobacco needs I also just…read morelove the customer service they provid. I recommend this place over any

Great vibes and service a must visit. Great house sticks and great tv viewing available and the…read moremembers area is next level!!

Absolutely enjoy and love this elite cigar lounge. I became a member on the first visit. The staff…read moreis absolutely amazing, super accommodating. The prices are unbelievable for drinks and cigars. I was fortunate enough to attend the grand opening for the more prestigious members and it is nothing less than amazing. There are some super chill days here and some super busy days, I enjoy them both. This place is not your ordinary cigar lounge. I love it here and encourage all to join if you enjoy a nice place to indulge in a good stick. You are allowed to order food and bring inside, some nights there will be food trucks outside either way it's amazing!