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    Platinum Salon & Spa

    3.2 (13 reviews)
    ModerateDay Spas
    Closed Closed

    By appointment only

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    13 years ago

    Awesome.. Akeya was very informative! Love getting my facial from her!

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    Hand & Stone Massage and Facial Spa - Interior

    Hand & Stone Massage and Facial Spa

    3.0(14 reviews)
    2.1 mi

    Very good customer service. Easy to use, and user-friendly website booking service; however, the…read morewebsite's organization and massage/facial descriptions could be more exhaustive. Some masseuses are better than others... def recommend John! He is firm, but gentle and just the right amount of chattiness. I do wish they added more of an aromatherapy element with lavender or other soothing scents in the oils and in the massage room. I do enjoy the soundtrack (a medley of classical versions of popular songs). The store is clean and always in good order. I do wish they had a larger skincare selection, in store. Overall, rating is a solid 3.5/5! Good!

    Today I went in for a 60-minute massage. I waited in the lobby and was brought back to room 4…read moreminutes after appointment start time. I undressed and got under the sheets and waited for the therapist. Massage started 10 minutes after appointment time and finished 39 minutes later. After getting dressed, I was back in the lobby 10 minutes before the massage appointment was scheduled to end. I brought up the fact of the massage was not a 60-minute massage to the front desk person who said "Oh, Ok." Nothing else. That's it. Not a care in the world. Besides being shortchanged on time, the massage was probably the worst I've ever had. I asked for medium/medium plus pressure. Therapist was new and basically rubbed oil over me...no pressure at all.

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    Hand & Stone Massage and Facial Spa - Services and member info

    Services and member info

    Hand & Stone Massage and Facial Spa - Interior

    Interior

    Hand & Stone Massage and Facial Spa

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    Evolve Yoga + Wellness

    Evolve Yoga + Wellness

    4.5(11 reviews)
    2.8 mi

    5/5 Would come…read moreback!!! So many good things to say about this place - adorable studio spaces - awesome murals on the walls - super clean interior and really great instructors. My one comment was that during the restorative yoga class, the class that got out before in the other room came out and were chit chatting outside the door and while the door to the yoga room was closed, they were sill quite loud and even after the instructor asked them to be quiet, they not only kept their volume at the same level but didn't move away from the door. That is not a reflection on the studio but common courtesy notes that you should whisper when other classes are in session - I wonder if they need some signage as reminders? Other than that, the class was phenomenal. I was there on a day when there was a sun and I would never had known because Traci was AWESOME!! From her calm demeanor to her great narrative during the class and her hands on assistance - I was resorted, rejuvenated, and relaxed... If you are looking for an amazing class to replenish your day/week/life, I highly recommend a class with Traci or a restorative class. Thank you to the front desk staff too for the warm welcome and the tour!!!

    *Disclaimer: My post is solely based on walking in and customer service. I did not take a class…read more I've been wanting to attend a class at this yoga studio for years. However, the class hours often don't align with my schedule. (no big deal) However, my 6-year-old has been wanting to try yoga, so I decided to attempt to sign her up. As I walk toward the door I am greeted by patrons who have just finished a yoga class, which made me feel more optimistic about this studio. However, when I got inside things took a turn. There were a few ladies in line, who appeared to be making a purchase. (no big deal, I can wait my turn). Honestly, it felt more like friends chatting after a class and making a few purchases forgetting that there was a first-time customer in the store. Yet, I noticed that I was never greeted nor told I would be assisted shortly. In fact, the individual behind the counter didn't acknowledge me at all. Red flag #1. I continued to wait and once it was my turn I walked up and the individual once again did not look up to greet me. Red flag #2. She asked me if I was here to check in and I answered no I'm interested in signing my daughter up for a yoga class. We discuss the yoga class and she still has yet to make eye contact with me as her focus appears to be solely on the computer screen. At this point I'm annoyed. I give my information for the yoga class link, knowing at this moment I am not signing my daughter up for a class here. It was not until I asked what they do during the class and how much it costs did she look at me. Needless, to say this made for an uncomfortable, awkward, unprofessional, and unwelcoming experience. Based on my interaction it made me think how my daughter may be treated during her visit. The sole positive takeaway from this encounter was that the studio decor presents well, other than that I would pass. I received more customer service and friendliness from those who were leaving a class than those who worked at the studio. This has been a failed attempt to find a safe and relaxing space. To say the least, I am disappointed, but not shocked. By presenting my concerns, I offer a solution. I suggest your front desk staff take a DEI class as well as a customer service training course. Based on my experience, it appears to be needed.

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    Evolve Yoga + Wellness
    Evolve Yoga + Wellness
    Evolve Yoga + Wellness

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    Platinum Salon & Spa - spas - Updated May 2026

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