1. Platinum Property Solutions

    0

    Lowell, MI

    Platinum Property Solutions

    5.0 (1 review)
    Closed • 7:00 am - 7:00 pm

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    Services - Platinum Property Solutions

    Window cleaning

    Window pressure washing

    Pressure or power washing

    Platinum Property Solutions Photos

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    9 years ago

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    The Brothers That Just Do Gutters

    The Brothers That Just Do Gutters

    (11 reviews)

    The brothers that Just do gutters did a great job installing new gutters on my house. They told me…read moreexactly what they were going to do and then the job was finished they walked me through everything they had done. The work was fast and they kept things for clean while installing.

    I really wanted to have a great experience with Brothers Gutters because the company came highly…read morerecommended and the color/options they offered looked great. The actual install time was impressive -- a two-man crew completed my 288 feet of gutters in one day, which I appreciated. Unfortunately, the overall experience left me frustrated. From the beginning, communication was inconsistent. My sales rep was late to the estimate appointment with the schedule that kept getting pushed back. While he did offer a discount for the inconvenience, the pricing was still higher than other quotes I received, but I chose this company because I trusted the professionalism and quality they advertised. The finished product had several details that felt rushed or poorly thought out. Some downspouts looked awkward and out of place, extending over sidewalks or into flower beds in ways that didn't seem properly planned. To the crew's credit, when I pointed issues out they did make adjustments, but I felt like I had to constantly micromanage the project to get things corrected instead of things being done right the first time. One of my biggest frustrations was the lack of communication during the install. Decisions were made on parts of the project that were never discussed with me beforehand. I did speak with the sales rep afterward about my concerns, but getting clear answers and resolutions felt like pulling teeth. There also was never any final walkthrough after completion. I found metal scraps and debris throughout my driveway and yard afterward, which was disappointing and could have caused damage or injury if I hadn't cleaned it up myself with a magnet. Overall, the gutters function, and there were parts of the experience that were positive, but for the price paid and the reputation of the company, I expected much better communication, attention to detail, and professionalism from start to finish.

    All-Weather Seal of West Michigan - Damaged steps leading up to back porch

    All-Weather Seal of West Michigan

    (39 reviews)

    The sales experience was excellent - very nice and did a great job answering questions. The shower…read moreinstall itself is nice, however, they left us with a mess of a project. We were led to believe that everything would be finished and we would just need to paint. The first time they left, drywall had not been installed (just the studs) and there was a large hole in the ceiling of the bedroom below the shower. The light in the shower was hanging by its wires because the installer used hot glue to try to keep it in the ceiling (his words). They acted like everything was all set so we contacted with pictures asking if this was what they considered finished. They did end up coming back and very messily patching the hole in the bedroom ceiling. We had to go back and redo it because it looked so bad. They also finally put the outside drywall up but did not do any mudding. So, we paid a lot of money for a project that we're ending up having to do much of ourselves, including paying for the proper materials to do so.

    STAY AWAY - These guys are a high pressure sales team of liars, crooks and sheisters. I wished I…read morewould have read the reviews before I wasted a 1.5 hours on the phone with them. A few of their inside sales people said they have their own contractors that specialize in different types of many renovations . But then one of them a few days later mistakenly told me the truth. They use subcontractors! Oops - big lie. As a reference point - I have a 38 year corporate career in the forestry industry - - with the last 20 as VP of Sales. I know how legitimate business is conducted. I was practically begging these fools to come out and estimate a bathroom and window replacement job. Of course, this is before I read the multitude of horrible reviews. I confirmed on 4 separate occasions that I am responsible for making the final decision on these jobs and I would be paying the bill. Furthermore, I would oversee the renovation of our Lake Michigan house, as well as my daughter's and son's home. They were insistent my wife also be available - otherwise they wouldn't visit and cited their stellar BBB rating needed to be upheld and their salesman MUST have my wife available. I finally declined. To date my wife and I have spent $145,000 on several projects with credible contractors and couldn't be happier. Stay away from Scott and his band of bandits.

    Platinum Property Solutions - windowwashing - Updated October 2026

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