Overcharges every time. $300 to light my pilot light? This is crazy especially when he did it…read morebefore the winter sesson when he changed $600 to check my fireplace.

He texted me back immediately and came to fix the problem in a week. He also explained everything…read morehe was doing step by step to me while servicing my fireplace. He fixed the problem and I will be calling him back in a regular basis from now on

I was thrilled with the service I recently received from South Jersey Fireplaces. Tim was the…read moreutmost professional. He was right on time and was extremely courteous. He explained a lot to me about my fireplace, why it wasn't working, and what needed to be repaired. He kept the work area immaculate. His follow-up (a part needed to be ordered and he had to come back) was timely as well. The best part of all was that his prices were better than the competitors I priced by far. If you need a gas fireplace repaired, this is the place to go!

Tim at South Jersey Fireplaces provided the absolute BEST service and expertise to solve my…read morefireplace issues. He explained what was going on and solved 100% of the problem. Of your fireplace is having "ANY" type of issue or if your want to ensure everything is working properly before you buy a home or just solid qualified service, call South Jersey Fireplaces and connect with Tim.

Cowan's South Jersey Masonry did a fantastic job doing a front brick step restoration for me. Bob…read moreCowan was very professional and courteous. His workmanship was exemplary and he completed the job when he said he would. I highly recommend you giving him a chance to work with you. He'll be my first and only call for future refurbishment masonry work!

It was a great experience and was one of the best cleaning jobs I've had done. I would recommend…read moreCowan to anyone

As the four star rating indicates, we can recommend The Fireplace People to those looking to…read morepurchase a freestanding stove. The crew in Mamora are friendly and knowledgeable. The chimney company associated with The Fireplace People and The Fireplace People installers were extremely professional and did an excellent job installing our unit. I am writing this somewhat lengthy review in the hopes that those purchasing a stove from this business will avoid a couple of the pitfalls that we experienced. 1. Timing and coordination: The propane stove that we ordered was to replace an older propane stove that was literally on its last legs. We ordered the new stove, a Hearthstone Champlain, on January 2 but it wasn't installed until March 15. While The Fireplace People have you use 'their' chimney guy and they have their own installation crew, they coordinate in a less than optimum way. The chimney company schedules its work and, once completed, notifies The Fireplace People who then put it on their schedule. In our case, this led to a 3 week delay in the installation. In addition, the opening to the chimney was not what the installers expected when they arrived to complete their work, so they had to go pick up extra items before they could begin their installation. I would encourage you to have The Fireplace People schedule their installation when the chimney work is scheduled, not when it is completed. 2. Misunderstandings over optional equipment: We were surprised to find out after the installation, that the unit did not come with a remote control even though the brochure The Fireplace People provided us with states clearly that the Champlain stove includes a remote control and that it's the blower which is optional. A remote is also listed under the brochure's Features and Benefits and on the back of the brochure it states that "All of Hearthstone's gas products are remote control operated." We found out that we purchased a Champlain 3 and that only a Champlain 2 comes with a remote. We weren't even aware that there were different Champlain models. You need to be sure to communicate clearly about options and confirm in writing what is and is not included. I want to emphasize that when I spoke with John at The Fireplace People he apologized for the misunderstanding and agreed to provide the remote at no extra cost even though he the model we ordered only included the remote as an option. This was more than fair and just what one would expect from a reputable company.

Adam & Gil were awesome in doing a service call.They were courteous, knowledgeable & treated my…read morehome with respect.They called when on there way.Could not ask for a better pair.A 5 star review from a fastidious customer.Angelo Palmieri

Too difficult to do business with…read more I traveled a bit out of my way to visit this location because they were the closest authorized dealer that had the 2XL Big Green Egg in stock. I spent time with the owner and we agreed I would follow up via phone or email with the base and accessories I wanted. Unfortunately, after calling three times (each time he was unavailable) and emailing with no response, I decided to return in person the following week. The owner wasn't there, and the employee present seemed more interested in closing up for the day than helping me complete the order. He gave multiple excuses for why he couldn't help. In the end, I traveled a bit farther to the next nearest Platinum Big Green Egg dealer and was able to place my full order in under 10 minutes.

I guess sensor was not working for over a year. I called energy resource and a service man came to…read moremy house and did an excellent job. He was very informative and very friendly. It's a real pleasure having that blue flame gas insert I also have the blue flame in the basement on the wall. If you wanna be warm on those cold days, give energy resource a call that will be glad to help you.

The Fireplace People did are install on our new home in Ocean City 10 years ago we have used them…read moresince for yearly maintenance. They are professional and do the job right. If you want quality, craftsmanship, and dependability this company is what you want. Excellent work is always done.

Called them to work on our malfunctioning fireplace. The technician Shawn was friendly…read moreknowledgeable and did an excellent job of making our fireplace look like new. I'm glad I waited the 3 weeks for the first available appointment. I have no regrets and look forward to working with them for a long time.

With the cold weather, our fabulous new fireplace has become the center of our activities. Our…read moreliving room temperature has never been so inviting and we are smiling and lingering in that room. We are so pleased that we turned to Chimney Doctor after storm damage and water leaks required that our fireplace be completely rebuilt.  To once again have a safe, effective gas fireplace, required a broad range of skill sets and services, including; new firebox, chase , sheet metal chimney cap, walnut mantle with stone masonry, granite hearth and gas fireplace insert with new utility hookups and fan.  The Chimney Doctor team,  delivered masterfully across all of these requirements. That, plus their attention to  detail,  good communication and clean work habits deserves an 5* rating.

We were very happy with the service. The installation was done professionally and on time.read more

They came highly recommended. Excellent showroom to help you choose your options. They nailed…read morethe installation date, meaning no delays they showed up when they said they would. Would highly recommend.

Concierge was horrible! See Google review. Failed 2 inspections and allot of days taken off to fix…read moreand coordinate even after paying 1000$ for that service to do it. Stove is nice and once installed - the follow up was good with a whistling noise. 1000 plus time off from work - Cost my husband and I allot more than the aggravation was worth.

Rob and his crew were extremely professional and did an excellent job beyond my wildest dreams!…read moreVery professional and courteous staff who fulfilled all my and expectations.

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