After 26+ years of reliable service, it was time to have our entire HVAC system upgraded/replaced…read more(26-year old AC unit, 15-year old hot water heater, as well as replacing our 26 year old fuel-oil furnace with a new natural gas unit (including the removal of our ancient 275-gallon fuel oil tank in our basement). We hired Jim Moore's team again (as they did the original installation in 1998 and have serviced it over the years). They gave us a fair quote, showed up on time, and completed the entire job in 2-3 days. The guys were knowledgeable and courteous, and cleaned up everything before they wrapped up. We would hire them again with no reservations at all. Highly recommended. - Jim and Susan Smaniotto, Pittsgrove

This is the best home repair contractor that I have ever dealt with. Gives a fair firm estimate…read more Arrives on tme as scheduled. Mechanics are professional, couteous and very competant. Left the job site so clean, you would not even know they were here.

Cannot say enough good things about Ambient Comfort. I have dealt with them for over ten years…read morewith HVAC for commercial sites I am involved with and my own home, without issue. Recently a heat wave pushed my central AC to the brink, my home maintained a balmy 80 to 82 degrees. I attributed it to the ac being old and temperatures near 100. (truth be told we have been contemplating a new unit) After two brutal days of this, I called their service department. Now we are in a heat wave, I know they are busy, but they showed up within 24 hours. The office actually diagnosed the issue on my initial call, more on that later. I was given a window for the service call. The technician texted me they were enroute and the text had the technicians name and picture. 5 minutes after the text, the technician calls me to discuss the issue and talk to me about what they had on file about my ac as I have two units. In short he was saving time on site by getting the background so they could get right to work upon their arrival. They gave me an ETA and once on site they hit the ground running. Within 20 minutes, the issue was found, which is exactly what the office told me was the likely cause. You may think this story sounds like a normal repair call, but it had 5 star attributes. The company was on point with their appointment time, they contacted me twice within 1/2 hour of the appointment time to let me know they were on their way and to discuss my issue. The technicians pulled up in a labeled Ambient Comfort service vehicle and both technicians wore company branded apparel. At no point did it appear that this company was anything less then professional. Their iPad documented their site findings and photographed aspects of the system. I compare this to some business that pull up in an unbranded truck or a truck that looks like it was lucky to be road worthy. It doesn't sound like much but when you want a company to show up, you want to ensure their vehicles and equipment are functional. Cost was reasonable, and somewhat priceless considering the situation. Truth be told I expected when I called to be told that they are days away from showing up, their 24 hour repair was much appreciated.

Ambient Comfort's services came along with the newly-remodeled house we bought less than two years…read moreago. All this time, we've been purchasing "Gold Membership" service contracts from them for our approx. two-year-old HVAC system. Ambient had just done a regularly scheduled service call two months ago and certified our AC ready for summer. Midday, during last weekend 's heatwave, we couldn't get the house lower than 77°. We called Ambient and they sent out a serviceman. He checked out our system for two hours and said everything looked okay to him and Ambient charged us $180 for his visit on top of our $200 Gold Service Membership contract fee. The next two days, the air conditioner was doing the same thing during the afternoon hours, even though the outside temperature had dropped by 20 degrees. The house was uncomfortably warm and it's a small house. The fairly new AC should have been able to handle it. We called Ambient back and told them that we were still having the same issue and they told us that our air conditioner is "doing the best that it can and that it's typical in this heat for an air conditioner to stick in the mid to upper 70s range and that there's nothing wrong with our system." What!? When we told them that none of our neighbor's air conditioners were doing that, and that we've never experienced that in any other home during any heatwave ever, during 40 years of home ownership, they called back to say that they were canceling our contract, returning our money, and didn't want our business anymore. No problem. There are plenty of other HVAC businesses around who we're sure would appreciate our cash. Moving on. Heads up. We definitely DO NOT recommend Ambient Comfort!

This company has assisted us a couple of times this year. Our old furnace went to its final resting…read moreplace after 20 year run, just a few days before Christmas. Thankfully, we had a new system installed the very next day, and we are grateful for all the help they provided with the financing.

Jesse was right on time, on a Sunday with a smile on his face!! Excellent service and…read moreprofessionalism. We will definitely be using him again in the future!

Very professional Knowledgeable…read more On time completed the job in a timely matter I would recommend this Company

Issue with my heater. Submitted claim with Home Warranty…read morecompany on Friday. Great communication, called Monday and let me know when they would be arriving. Right on time, fixed the issue~ Professional, polite. Thanks!

So we had no hot water, hot water heater not working. Called these guys on a recommendation from a…read morefriend. They showed up when they said they were going to, troubleshot and suggested we try replacing the pilot assembly instead of the entire hot water heater. I was a little surprised because it is 19 years old, but was pleased with and appreciated the desire to save us money. Joey came back in 20 minutes and switched out the pilot assembly, it fired right up and we were good to go. Highly recommend this young man, overall very satisfied!

I have had several dealings with D'Amato and this company is hands down the best company I have…read moreever dealt with. They say what they are going to do and they do what they say. Do not hesitate to call them for all your heating and plumbing needs.

Quick service / new heater installation. Pleasant to deal with. Did not try to sell / pressure…read moreme to spend more than what I asked for or can afford. Highly recommend.

After we bought our house, we realized we didn't have the most honest seller. After settlement, we…read moreimmediately needed to have an air conditioner replaced. CW came out replaced the outside condenser and inside blower. They also fixed our heater and provided expert diagnostics for our fireplace. We have used their services throughout our home, and have never had an issue with any of their diagnostics or completed work. We had to go through our insurance company and CW was prompt to come out. They also didn't try to take advantage of the insurance process like another local company, that my insurance company had come out initially, did. They are the most professional in the area.

We bought a new house and the water heater died the day after. We called CW because their sticker…read morewas on the unit, they had someone out there within on hour and it was LATE, we have called them a few times since and always fast courteous service at a fair price. Highly recommended.

Our old oil fired hot water heater began to leak in the basement. I called Homestead Plumbing to…read morereplace it. We choose an electric unit. They came, explained what the cost would be and quickly installed the new hot water heater. They cleaned up the area before they left. They provided quick and efficient service. Very good technicians.

Very rude customer service doesn't get back to you in a decent time I don't recommend owner talks…read moredown to people and has a lot of excuses not very knowledgeable and also tries to up sell you to his products