Ya know, I'm a very loyal person and when I find a company I like to work with. I become a customer for life. My first encounter with this place I was blown away with the service, the doctor educated me on my entire mouth very well, I was impressed. I moved to Los Angeles and still stuck with them commuting 3hrs by train and bus one way. But I soon realized that this place could care less about me. The dentist knows what he's talking about and uses the best grade products, though he couldn't care less about you with his frequent mood swings, every visit is a different customer service experience. This place is not out to get your insurance money, they are out for your money. Plus they are just simply not dependable. If you live a busy life don't go there. They will drag there feet like molasses. Outside of the frequent paper work mess ups, a cracked jaw (yes he opened my jaw too wide, cracking it, during a cleaning), and lack of customer service, I would say the dentist knows what he's doing. Btw, they lost the good front desk girl, Prisma (they have this new girl who drains your spirit on arrival), the finance lady is useless also (you ask her what a price is and she says she has to ask the dentist, seriously what is your purpose.) before you go there consult with the many other dentist in the area first. Even if you have good insurance (I mean really good insurance) prepare for the finance lady to tell you that you have to pay a bunch of money when the dentist right next door says your insurance completely covers it. P.S: don't buy that toothbrush, it's a scam. Super cheap (though the warranty does work (the dentist will tell you it's a lifetime warranty, it's actually 4yrs)). read more

Absolutely the BEST. I went to Platinum Dental when I lived in Carlsbad CA and the service was so wonderful, I decided to go back even though I now live in Northern CA. I could not find anyone here to compare to the excellent care I had gotten at Platinum Dental so I called Judy and even after 4 years, she and Dr. E and Yasmine remembered me. They cleared schedules for me and got me in right after the holidays....even made time to see my husband as well. Dr. E did a complete set of xrays at my preop, explained everything, suggested a treatment plan and the next day I had my surgery with sleep dentistry, which I love. Instead of 4 appointments, it took only 1. Before I even got there Judy explained the costs by e mail. Brenda, at the front desk, whom I had not met before, was friendly and helpful and even found a teddy bear for me to hold (I remembered I had had one the last time I was there since I am so dental phobic!) Dr E does an excellent job and is up to date on all the latest procedures and techniques, and he doesn't try to "sell you" things you don't need. Judy patiently answers all your questions. My gum problems are so much better under Dr E's care. It is well worth travelling there (and the cost was less than here). We have decided to travel for our dental work just so we can keep Dr E as our dentist. Debbie S read more

Been coming here for 14+ years. Easy location to get to from either Rancho Sante Fe Road or San Marcos Blvd. I've had my teeth cleaned here twice a year every single year. The best thing about this place is the owners. Sonny & Judy are always so upbeat and friendly. Sonny will joke with you if you're in the mood through your entire process. If you want quiet, he respects your space. I've also had invisiline work done here from beginning to finish, cavities filled and one tooth replacement post done. Always done hassle free and right on the mark for price. Why 4 stars? I'm afraid to leave a perfect score, even though they easily deserve it, and this review gets pulled. Boo! Their reception area is very friendly as well. Make sure to grab a free water when you leave. Why not? They're there for a taking! ***Update 6/15/17. This place is just awesome. Broke a tooth and got a crown done. It happened on the weekend. I called their after hour number and got the head cheese (Sonny) immediately. Made an appointment for my need. They even offered to do a emergency appointment on the weekend but I declined since I didn't have any sensitivity on the tooth. My appointment came and boom! I was fixed up like a champ. As usual, the entire staff was up beat and in a great, friendly mood. I highly recommend this company. read more

I will try to keep this review short, however I have alot to say about Dr. Eslampour. Simply put, he is pnenominal! 18 years ago I managed a dental practice and needed a substitute dentist as the current dentist went out on maternity leave. We interviewed 20 dentist, Dr. Eslampour stood out amongst all. His skill level, chairside manner is exceptional. Light hands and truly caring disposition won all of our patients over. We were sad to see him go once our dentist returned from her maternity leave. I can say without a shadow of a doubt his skill level has increased over the years which seems impossible as his quality of work has always been top knotch. Recently, I broke a lower molar which needed a rooted canal along with a crown. I have been in the dental field for many years, worked with numerous dentist and naturally the only dentist I would allow to do my root canal and crown is Dr. Eslampour. I live 45 miles from his office in San Marcos, if I lived a 100 miles away I would still travel the distance in order to receive just exceptional work. His office staff from the receptionist Brenda to his assistant Yazmin, compliment his office with the same caring nature and quality of work. read more

I began to see Judy before she and her husband went into practice together. One day I was to have work done by her at her prior location but another dentist performed the work. When Judy saw me the next time, she indicated the quality of the work was not good so she did it over at no cost to me. That dental office would not tell me where she had gone the next time I visited so I contacted the State of California to find out where she was. Since that time almost fourteen years ago, I am a die hard patient of the office she and her husband Sonny have. He was voted one of the top denitists recently. I have a particularly difficult peridontal problem that requires visits every six weeks. I am always given suggestions regarding alternative ideas on how to combat this problem and am allowed to be involved in decisions on how my care will be handled. They never treat me as though my ideas are not worth pursuing. I find this office to have helped me more than any dentist in my past and I will be 69 years old in three weeks. They are helping me keep my teeth into my old age and they look great. read more

I've been going to this dental practice for years. I've done the routine cleaning, x-rays and blah, blah, blah. I've also had a post done, cavities filled and recently had removable braces done. The braces take time so I have spent a lot of time at the dentist. Every time I arrive, I'm greeted by friendly faces and I relax in the waiting area filled with up to date magazines. I'm brought back by an assistant when my it's my turn to go back. The Dr. is very friendly and professional. The Dr. is obviously educated and knows what he's doing with every procedure. Unlike some quacks, you can tell he keeps up on his training. I love the fact that they have so many options and procedures available. I highly recommend Platinum Dental!! I just read the 2 reveiws below. Wow, I thought there was no way that this was the same Dental company or it's just some ex-employees. I guess you can't please the ignorant. read more

I was having some serious issues with TMJ and no one could seem to help me out. I came here because I was told Dr. Eslampour would be able to help me. From the moment I walked into the office I knew I would be taken care of. The office was very clean and decorated for the holiday which made me feel like I was at home. The office staff was very friendly and professional and greeted me with a smile. Dr. Eslampour was wonderful and I could tell he was truly concerned about my condition. I felt very well informed about my condition and hopeful. Judy, who presents the treatment plans was very sweet and made provided a financial plan so that I could begin treatment as soon as possible and be able to afford it. All in all the office is beautiful and the staff are wonderful. I have and will continue to recommend this office to my friends and family as I know they will be well taken care of. read more

I am suprised to read the above review about this office. I am a current patient of this office for the same condition in which the patient above has (TMJ). I have never had a bad experience to date as well as some others I know who are being treated at this office for TMJ. Each time I go to this office I am greeted by the staff pleasantly and kindly. All my questions and concerns have been answered honestly and upfront as far as all of my treatment goes. I would not know what to do with out the help of the doctor and staff. I had been just getting by until being treated for TMJ. I haven't felt this good since I was a teen. I have recommended friends and family to this office and will continue to do so as they are a great office and have helped me greatly. I have seen numerous doctors for my condtion but NONE that have done for me what this office has done. read more

Dr. Sonny Eslampour is AWESOME! I am so pleased with my new dentist I can't find enough words to express myself. I am 37 and have been TERRIFIED of the dentist since I can remember. Dr. Sonny Eslampour and his staff have given me a whole new outlook on taking care of my teeth. From my initial phone call, to my third visit in two weeks, they have eased my fears 100 percent. Not only is Dr. Sonny Eslampour patient with me being a 'scaredy cat,' he also takes the time to explain every treatment option available, giving you both the pros & cons. He also makes sure that you understand the details of every procedure before he begins. To top all of that off, once the procedure has been completed they provide a detailed explanation of fees, what your insurance covers, and what you the patient need to pay. The entire office and staff is AWESOME! read more

Dr. Eslampour is - THE BEST dentist that I have ever seen. I hadn't seen a dentist for at least 3-4 years - and my teeth were in bad shape. I clench my jaw when i sleep (or when i'm nervous) and my teeth were failing. I went to another dentist and he had recommended some pretty severe surgeries to remove failing teeth and reduce my gums so i could get crowns...Dr E said that he wanted to give something less aggressive a shot. My teeth are now put back together, pretty and white. I am not embarrassed to smile anymore. Dr E is soft-spoken - but don't let that confuse you for lack of caring. He is extremely thoughtful -- and totally understanding about how uncomfortable dental stuff can be...if you "tap out" he will immediately stop and provide what you need ensure that you aren't feeling pain. thumbs up! i would send my granny to him read more

I have extreme anxiety and gag reflex problems. I was terrified of going to a dentist; so I did not go for years. My pain forced me to find a dentist. Thank God I found Platinum Dental. The whole staff helped me relax and not fear having work done on me. I needed some major work done and I took the sedation option. I never had it before and doubted it would work. It works so well that I was sleeping the whole time. Dr. Eslampour is very understanding of my situation and did an excellent job. The rest of the staff was also very understanding and contributed to a good experience. I am not afraid to go to the dentist anymore. Now I just go to get my teeth cleaned without any anxiety or gag reflex. read more

Dr. Sonny Eslampour performed major dental work on my teeth this past year which included two dental implants. I am very happy with my entire experience as his patient and would highly recommend him. He is professional, skilled, thorough, personal, friendly and sensitive to his patient's needs. He takes time to explain what is going to be done so I did not have any hesitation or anxiety during multiple procedures. Also, he graduated from one to the top dental schools in the U.S. which impressed me and gave me confidence in his abilities. If you need a dentist in the North San Diego county area, I would recommend Dr. Eslampour and his very courteous, knowledgeable and friendly staff. read more

I live in Virginia and I am here for a few months working. I came down with a very bad tooth ache. It was only by chance that I selected Platinum Dental from all the options on the internet. I am glad I did. I have never had a good experience at the dentist office. Until now. Dr. Eslampour and his staff were extremely helpful. My root canal and crown was explained to me prior to the procedure. Alternatives were explained in detail. While in the chair, I was constantly informed of what to expect next. My fear of the dentist is no more. I travel to this area a lot and I plan to make Platinum Dental my "go to" dentist office. read more

I've never done a review but feel compelled to do so for Dr E as he and his team are absolutely the best! I'm a very picky customer and my husband and I have both been seeing him for over 10 years with never, ever any problems -- and always experience consistently good service. We've each had a variety of work done along with our normal cleanings and check ups and have never had a bad experience with any of the staff here. They are always helpful, courteous, knowledgeable, friendly and Dr E is most meticulous and always provides great service. He's gentle, kind and very professional ... we both highly recommend them! read more

If one could have a really good, caring friend and a dentist - that would be Dr. E. I put off dental care for years because I was terrified of dentists. I had TMJ pain and had to get help. I am delighted by the great TMJ care that I received here. The Doctor is knowledgeable and kind. The Doctor and staff invested their time and efforts to thoroughly explain my different options and costs in detail to me. They followed up with me to make sure I was healing properly. I would recommend this office to anyone who is looking for quality dental services. I am completely happy with the care that I received. read more

I have been a patient of Dr. Eslampour for several years. I have had many more procedures than simple cleaning: root canals, crowns, tooth extraction. I can say with complete honesty that Dr. E has never caused me pain. Not only have I never had a pain-free experience with a dentist before, I didn't believe it was possible. I no longer dread having to go to the dentist. If you fear 'the dentist' as I did, Dr. Eslampour is the choice for you! His gentle, professional manner and the caring staff also contribute much to give one the feeling of trust and confidence. read more

A couple of weeks ago, I ordered and got wrong kind of brush heads from Platinum Dental. I called the customer service, I got very friendly custom service person. And next day I received email instruction about how to handle exchange. A few days later, I received an email that stated the mistake was at their end, they waived re-stocking fee and sent me $5 for return cost. I received new order very quickly. I'm pleased with Platinum Dental's friendly and honest of people. Such excellent customer service! I'm certainly will order from them again. read more

I've been going to Dr Sonny for over five years. I've never had to wait more than ten minutes, I'm always treated with professionalism and courtesy when I go there. They worked with me when my employer changed insurance companies, they worked with me back when I needed Saturday appointments and now when late afternoons on weekdays work better for my schedule. I've been going to Dr Eslampour for over five years and expect to keep going for another five (at least). Highly recommended. read more

I have had a wonderful experience with Platinum Dental. I am currently receiving treatment for Invisalign and could not be happier with the results. The office is well organized with a friendly staff who never hesitate to help with questions regarding my treatment schedule and/or insurance. I would high recommend Dr. E and the staff at Platinum Dental to anyone who is looking for cosmetic dentistry needs! read more