They are very very impacted and we had to wait months for an appointment. But we were having warts treated so we were okay to wait- if its a cancer concern Id go elsewhere. NP Jill was great with the patient and after 6 appointments - the warts were finally gone. The only problem other than the long wait time between appointments was that she continued to try to send in a prescription for a medication that no pharmacy stocks or could order. It was just weird and annoying. 4 stars because 6 months before we could get an initial appointment is just nuts read more

Good luck scheduling an appointment. I took the morning off from work and waited in the waiting room over 45 mins. After waiting 4 months I had to reschedule my appointment because I needed to go to work and I couldn't wait any longer. I should not have to take the whole day off just to be seen at the doctor's leisure. Best part, the next available appointment is in 5 months with a PA. This place is a joke. read more

I would not recommend this office. The Nurse Practitioner I saw was unqualified in my opinion. She did about a 30 second skin check. I had to point out to her a couple of pre cancerous lesions. She froze them off and said they would fall off, within a a week. None of them have fallen off. The front office ladies were very nice and very helpful. read more

I gotta say I love this place! As a male doing Botox for The first time I was super nervous, but the staff at PD made me feel super comfortable and assured that the procedure would go as planned. Turns out that was an understatement!! I think it turned out perfect. As a male I wasn't looking for anything too intense, and they were right on the money. The entire staff at PD were very professional, and I'd recommend them to anyone! read more

I waited MONTHS for an apptioent for a skin check. I chose to wait because I was established there. I made the appointment as a cash pay appt and while waiting for the appointment- I got insurance about 2 weeks ago- so they would not let me cash pay for the appt and did not give a care that I was very concerned about some changes on my skin in fact the receptionist said "I hope you have a great day" with a big smile as I left in tears. read more

The staff is always cheery and efficient and very helpful. I see Rebecca McAlpin, she is wonderful thorough and listens and responds to any question she always explains in a way I understand. The wait is always minimal for me both in the waiting room and exam room. I know she's reviewed my file before she sees me because she asks me about old details. She has taken care of multiple things I was concerned and the treated area is always taken care of. I'm positive the other professionals there are equally attentive. It is just a good office from top to bottom. Easy to get to also. read more

Staff is so kind! Services have been amazing. The only thing I've encountered is the waiting room can be very warm, so wear layers. Also, there has always been a wait to be seen and more often then not, the waiting room is full. The place is clean and sterilization is practiced throughout. :) read more

I've had several things taken care of at Plateroti Dermatology, both serious and cosmetic and have been very impressed by their expertise and professionalism. read more

First time here. Lots of people in waiting room bit I still got into a room within 30 minutes. Lots of seats and I believe there was magazine and brochures to read while you wait. Everyone is really nice so far as I have witnessed. They did ask if I would like to strip down to boxers to get a full body check up since I was a first time patient at a dermatology office. I said no def no. So I am not sure how that whole process is. There was 2 ladies that accompanied the dr. It made me a little uncomfortable so I asked what they were doing in there. I guess it is her assistants. I have never witnessed that many extra people in a room before. You might be okay with it, me not so much but they stayed. They were nice just awkward, for me. The dr gave me all the info I needed and asked if there was anything else. Very professional. I got to see plateroti eventually and he gave me a quote on what I wanted to know. read more

The staff is so friendly, they new exactly what I needed, very professional, I highly recommend making an appointment with them, you won't be disappointed read more

Dr. P is passionate and caring and it resonates through all of his office staff! I came In with some auto immune skin issues and this was the only place that helped me get this under control. So grateful for Dr. and Jill! read more

I absolutely recommend Dr. Plateroti and all of the staff here. I had a Mohs surgery performed, and everything went very well. And completely contrary to the terrible experiences I had with prior Mohs at a different practice in this area. If you get referred to a place that isn't Plateroti, do your best to get that changed while you have the chance. Especially if that other place rhymes with Sturgis. read more

I went to two other dermatology groups before finding Plateroti Dermatology. The previous two clinics did absolutely nothing to help my condition. The first would freeze the problem and the next asked me what the previous clinic had done and then did the same. Plateroti Dermatology was a breath of fresh air. Their protocol of performing a full body scan found problems even I didn't know about until pointed out with their rigorous photography. AND, I was able to return home with a prescription that actually works. I grew a beard during COVID because my face was getting really bad. Two weeks after starting the prescription, my face heeled enough to shave off the beard. Last week I had a Mohs procedure performed. I was surprised at the size of the surgery site but now it is all stitched up and looking pretty darn good. Stitches come out this week. Surgery was performed in three steps on the same day with very little pain. Dr. Plateroti runs a tight ship, has a great team and I love the results. I totally recommend the entire team for any dermatological need you might have. read more

If you're looking for a great Botox experience, then you must come here and see Diane. She makes the experience flawless from start to finish. You barely feel anything too! Diane is consistently updating her aesthetic education and is awesome! Staff is friendly and facility is spotless. read more

Zero stars. I wouldn't recommend this office to anyone. During my appointment asked many questions with no responses. Then they forgot to fax my order to the diagnostic center. I would not trust these people with the most simple task. Let alone your health. read more

If you are older or have preexisting conditions placing you at risk for COVID, do NOT use this provider. In terms of infection prevention they do aa good job but for one MAJOR mistake. They don't require all their patients to wear masks! Worse still, when I complained about it, I was told if I were uncomfortable, I could wait in my car! Not the unmasked patients, but the patients wearing a mask who are "uncomfortable"! I'm retirement age, use a cane, am a recent cancer survivor with other health issues. If I were to be sickened by COVID, it's unlikely I'd survive. Yet I have to come in to register, then turn around and again navigate the curb with my cane to get back to my car and wait? All so that this soccer mom with her pimple-faced teenager in tow could sit there unmasked and yapping away, joking with staff? This is a medical facility first and foremost. I know they greedily want to be seen as the North County's premier aesthetic treatment spa to bring in big bucks. But they also have older patients like me who have histories of skin cancer and probably lots of other medical issues. Shouldn't those without masks be the ones to wait in their cars? Indeed, shouldn't they be told that masks are required? Period. I cancelled my last appointment. My health means more to me than apparently it does to them. Horrible experience! Run away from this slip-shod provider. read more

I've been seeing RN Nikkole for several months. She makes you super comfortable and is super professional. She does an amazing job, I love my results when I go to her! Office is VERY clean. Front office staff is the sweetest read more

I went to Plateroti Dermatology for some filler under my eyes and around my mouth. Dr. Pontius worked miracles and I am beyond pleased with the results. I highly recommend their services and will be going back for future appointments. read more

Highly recommend Plateroti Dermatology and aesthetics! I have been coming to the offices for years and have always had amazing experiences, the staff is so friendly and professional! read more

I was super nervous about doing anything aesthetically to my face, but everyone made me feel super comfortable. The results were great. My experience was great. I will continue to come back. read more

my experience here has been well. I received Botox on my forehead for my frown lines. Also, did the lip flip. I hope with a lot of the lines that are really fine by my lips. I'm getting my lips done with filler today and I will review on the experience with that. Overall, I highly recommend coming here. Everybody here is very nice and experiences pleasant read more

Dr. Pontius and the staff at Platerotti Dermatology were amazing. The staff was friendly and knowledgeable. Dr. Pontius listened to my concerns and had a flawless touch. I am extremely happy with my results and absolutely recommend any of their services. Tina W. read more

Dr. Plateroti does an amazing job. The ladies who work for him are very helpful and friendly. I highly recommend this office

Couldn't get the office staff to take my call even with a referral. After 3 attempts I gave up and asked my PCP for a different referral. Customer service matters. read more

Waited 35 minutes to be seen (sadly average for a doctor's office) and then when I was, the assistant was very pleasant. However, Dr. Plateroti after removing the first mole, when I asked him to remove the second of two moles I was in there for (which was located in my shirt collar area), looked put out and said "Why don't you just grow your hair longer"? FYI this mole was irritated by my shirt collar with or without short hair. I don't know if he was just feeling lazy or doesn't think women should have short hair but I certainly won't be back. I got the impression he felt he was doing me a favor by doing his job. Update: FYI a senior family member went there for an appointment a few days ago and said that Dr. Plateroti wasn't wearing a mask during the appointment. read more

No one ever answers the phone. No one ever calls you back if you leave a message. They don't care about their patients. Even if you have a serious medical condition, no one cares and they refuse to return calls. Malpractice much! Incompetent - no customer/patient service. It takes forever if anyone ever answers the phone, only to say they "can't" schedule an appointment, but will take a message for the person who can. And that person never calls you!!!!! WTF! read more

I will say they responded to my concern and adjusted my bill so I have to give an update of very responsive to concerns. But then they send me a bill saying I'm delinquent..... read more

I come here for all my dermatology + aesthetic needs and I am so pleased with the level of care Plateroti Dermatology has for their patients. Hands down, the best derm + aesthetic office here on the central coast! Also their social media is so informative + educating towards patients! read more

I would do anything to avoid going back to this office. They have been nothing but a headache. Initially I made an appointment to have my moles/sun spots checked. The original appointment was about 6 weeks out. They then rescheduled for another 4 weeks out after that. I suspect this was because I was a new patient. The appointment was quick. Literally was in and out within 30 minutes. Had my moles checked and one removed...not because it looked bad...just worse than the others. The PA (or whoever actually did the examine and mole removal) was perfectly adequate. Then the billing process began. I am literally on my 7th bill....it isn't like I'm not paying the bill, but there just seems to be more and more charges. I've contacted the billing department for clarification...which they can't provide over the phone. Promises to return the call with an explanation go unfulfilled. The only return correspondence I receive is another bill....with threats of collection. If you want to be in and out, overcharged and sent numerous bills....this is the office for you! read more

RN Mary is excellent. Dr. P runs an impersonal factory. If you are fine with that, no problem.

My family has been going to Dr. Plateroti for over 3 years. I called recently to make an appointment to discover that they have removed us from their practice as customers. Apparently they sent me a bill for a measly $80.00 (or $88, I can't recall) that according to them I did not pay. They indicated that a certified letter was also sent to me trying to collect and that the letter was returned as not being received. I NEVER received anything of the sort. I pay ALL my bills and if I had an outstanding invoice, I certainly would have paid it and I would not have returned certified letter. This is not who I am. I offered to settle the bill today if they could provide me with an invoice and confirm I definitely owed the amount, they down right refused and proceeded to tell me that I was removed from their practice, they made me feel as if I should be put in prison. This makes me very sad because I liked their doctors and never had a complaint about their services. Make sure you pay your invoice even if it's $5.00 or you will be cut off:( !!!! read more

This is more than a dermatology office! Everything you need to care for your body. Great visit. Didn't have to wait at all!

Super efficient and wonderful staff and doctors! Very organized! We are seeing a very young PA or doctor (I can't remember) in the office there and she was GREAT! Very thorough!!! read more

This is perhaps the most important review I have written... **Only, I repeat only, go to Dr. Plateroti if you need suturing on your face** Note: Waiting rooms, lines, bedside manner is all fine and dandy to review, but the fact of the matter is, when it comes down to trusting your health to someone you need to look past the fleeting, or the trivial and look at the treatment. Dr. Plateroti is the absolute best in our area at reducing chances of scarring during suturing. If you ever need a surgery near your face and you desire the best results possible, go to him. Not all suturing is the same and not all suture skill sets are the same. ... read more

i had my first ever visit to a dermatologist last week. i saw Leah C. the P.A. She was friendly, thorough, professional & took time to answer all my questions & concerns & also provided an additional informational pamphlet to help me understand. The office wait was minimal. all that to say, 5 stars:) read more

Had a spot on my face that was not right, made an appointment. Went to said appointment and was well taken care of. They removed the skin cancer with very little discomfort. Very professional. After my minor procedure I was given very easy to follow instructions. What a great team they have. I will always recommend this office to anyone in need of these types of services. read more

My son was diagnosed with Stage 0 melanoma and Dr. Plateroti's office staff were the best in making appointments and handling the insurance inquiries. Dr. Plateroti took care of my son and made him feel very comfortable about the situation. They all went the extra mile to help me get through this horrific time with my son. I appreciate everyone of them and recommend them to EVERYONE!!! read more

Dr. Plateroti is an amazing surgeon. Seriously plastic surgery work. I've been seen by both the doctor and practitioners. All very professional and take their time with you so you don't feel rushed. And if you need Botox see Diane, she has a gentle touch! read more

On my first visit to the office, after I stated my name and said I had an appointment, the very first thing the front desk staff said to me is " Your Co-payment today is ..." No welcome to our office, how are you .., just in and out read more

Good service but their billing department is HORRIBLE! They never answer calls then keep sending you statements. Maybe your business should move to online bill payment? read more