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Plateau Shell

2.0 (7 reviews)

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13 years ago

Always nice friendly people working the counter.

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Sammamish 76

Sammamish 76

(13 reviews)

This business have great employees they are always great and helpful the business owner is…read moresometimes up there and is also very respectful definitely have known all of them for a while and love getting gas and snacks there

Not happy about the car servicing. We towed our car here and asked if they could inspect the car as…read moreto why it had died. They did and called to tell me it needed a new engine. It was toast. Then they charged me $212 and tried to tell me my husband had approved that amount of "work" at that cost. Didn't happen, my husband would have never approved that without talking with me first. Last time they had quoted a $90 investigation fee so I was expecting the same cost. (Btw, they won't take that charge off the total bill either if they do the car work, it is a flat fee) When taking with the manager Rocky about this, and reminding him I had paid them a year ago $3800 for a new transmission on this car, and that I had been a very regular customer for over 10 years and that I was not happy about that high of a charge, he wouldn't budge repeating that my husband had approved it. I also wasn't happy how they embarrassed me by refusing to let the tow truck take the car off while I discuss the bill with Curt and Rocky the next day. Is this how you treat your 10+ year customers who had recently paid you $3800? Embarrass them and hold their car hostage? It's not like you don't know I live up the road under a mile away, have had my address and credit card info for all those years. It's not like I or my husband don't go into your place almost every single day. Well Rocky, you have lost my business completely. We were daily customers for gas, cigarettes, occasional beverages, etc. Hope that extra $100 you charged me was worth it. My honest opinion is that they nickle and dime you, and are all about the profit and not about the customer service. Adios, taking my business to Shell just a little further away.

Plateau Shell - servicestations - Updated May 2026

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