Cancel

    Open app

    Search

    Planters Exchange

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

    Planters Exchange Photos

    You might also consider

    Recommended Reviews - Planters Exchange

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Planters Exchange

    Verify this business for free

    People searched for Jewelry 149 times last month within 20 miles of this business.

    Verify this business

    John Craig Clothier

    John Craig Clothier

    4.6(5 reviews)
    67.7 mi

    Macdara was a fantastic help in finding the right gentleman's attire for our daughter's wedding…read more From the socks, to the custom-made shirt , tie and pocket square, she made sure that all the details were perfect. And the colors coordinated perfectly with the bridal colors! The service and friendliness of this store are the best!!

    While greeted with a hello upon entering the store, which I'll admit is in a great location and had…read morean attractive enough selection to pull me in while walking to a local coffee shop to work, I quickly realized the staff seemed far more interested in their phones than in customer service. The blazers and jackets immediately caught my eye, especially since that's exactly what I'm currently in the market for. I even found myself eyeing the bourbon in the back and thinking maybe I should finally treat myself to a new suit. Now, don't get me wrong, I'm a huge fan of being left alone versus being swarmed the moment I walk into a store. Great representatives know how to strike that balance perfectly. Unfortunately, that balance was completely missing here. Despite walking through the entire store, nearly every employee remained glued to their phones, with only one person even looking up to acknowledge my presence. It ultimately left me disappointed, not because I expect over-the-top attention, but because I genuinely appreciate a great suit shop and the experience that is supposed to come with it. A quality suit store has always been about more than just expensive jackets on a rack. The experience, professionalism, atmosphere, and attention to detail are just as much a part of what customers are paying for as the suit itself. Unfortunately, it feels like John and Craig has completely lost sight of that at this location. It's honestly a shame to see standards fall this far in an industry built around presentation, professionalism, and service. ---- Update: After posting this review, I was reached out to directly by Alan, and I do want to add that the response from him was immediate, professional, and sounded genuinely concerned. It actually gave me the impression that the goal of this organization truly is to provide a great customer experience and that, unfortunately, this particular visit simply was not their day to shine. Based on the way this was proactively handled, I have updated both my review and star rating to reflect that effort. I also plan to stop back in again when I get the chance, because first impressions matter, but so does the way a business responds when concerns are brought to their attention. I'm hopeful my next visit will better reflect the standards and experience this brand appears to strive for, and if it does, I will gladly update both my review and star rating accordingly.

    Photos
    John Craig Clothier - Kiton

    Kiton

    John Craig Clothier - Exterior Entrance

    Exterior Entrance

    John Craig Clothier

    See all

    Planters Exchange - jewelry - Updated May 2026

    Loading...
    Loading...
    Loading...