I went back to Taiwan twice to finish my dental implant treatment using the Nobel Biocare system at…read morea much lower cost. I still get reminder calls and emails from this clinic for cleanings, which I truly appreciate. The doctor was very understanding and offered me a refund, which I accepted. Even though I completed my treatment abroad, this experience encouraged me to go back home for dental work, enjoy good food, and spend more time with my family. I'm updating my review from 1 star to 5 stars to reflect how everything was handled with professionalism and care.

I've never felt so inspired to floss. . …read more There are some people whose passion and joy in what they do is contagious, like the personal trainer whose conviction somehow gets you through those extra 5 sets of squats at the gym. Dr. Lo is one of those people. A natural educator in a dental scrubs, Dr. Lo took the time to explain common misconceptions about dental hygiene with kindness and zeal. Like I said, I've never felt more excited about flossing and brushing. I took advantage of a new patient promotion for the office and am so glad that I did. The staff are welcoming and take the time to answer questions. I was not upsold on any service. From what I could tell, this dental office is more interested in giving patients what they actually need and does not try to sell products or procedures that are not necessary. It sounds like they offer a membership for self-pay patients as well that would offest the cost for those who are underinsured as well. Happy with the discovery of this dentist. Well worth the drive from Denton.

Very frustrating experience. I went to this office specifically for a SECOND OPINION because…read moreanother dentist told me I needed a deep cleaning AND several fillings. This office told me I had NO cavities, so obviously I was relieved and expected to at least be able to get the routine preventive cleaning that my insurance covers. For context, I had been getting routine cleanings twice a year for 15 YEARS before moving to Texas. I have never had an issue getting my regular preventive cleanings. Instead, I was told this office recommended a different cleaning that I would have to pay out of pocket for. I explained that I wanted the routine cleaning as a preventive measure, especially since I was told I only had the START of gingivitis. When I questioned why I couldn't receive the routine cleaning, the doctor stepped in and said it was a "liability issue" and that he would question another dentist's integrity if they performed the routine cleaning. Honestly, this whole experience left me confused. One dentist told me I needed several fillings and a deep cleaning, this office told me I had no cavities, but then I'm still being told I need to pay out of pocket for a different cleaning because of "liability." I'm not against recommended treatment. I just want to understand WHY it's necessary and what my options are. After 15 years of routine cleanings twice a year, being told I can't have a preventive cleaning because of "liability" was extremely frustrating.

Buyer beware! I have been coming to Willowbend Dental for years and every time I do I say it will…read morebe the last. Finally I will fulfill that and never return. I simply just would like a teeth cleaning as my insurance provides me. I try to manage those expectations when booking my appointment as I know when you go into this practice they press you hard to sell you on anything they can. Today they tried again with charging me above and beyond the cleaning I had asked for. When I stated I didn't want that they refused service so I walked out. Do yourself a favor and when searching for a dentist in Plano, don't let the fancy office fool you. It's fancy for a reason and that being their ability to upsell this service. Stay away!

The staff is so friendly! Going to the dentist is not always that fun..but this place makes it…read morebearable :) I always enjoy talking with the ladies at the front. They are so easy to talk with. Dr. Kung is also super friendly! I applaud his ability to remember everything I say to him during my last appointment. I have pretty terrible memory myself, so I am always extremely impressed whenever he asks me about something I told him in the past. He is extremely personable and leaves a lasting impression considering patients don't talk with the dentist for too long during the cleaning appointment. I also got my wisdom teeth pulled not too long ago. I was just given some anesthesia. It was quick & easy! I was prescribed antibiotics and really did not need any painkillers because recovery was not bad at all. Even got a phone call from Dr. Kung checking how I was doing. Sorry I missed your call, Dr. Kung! I still listened to the voicemail haha. Highly recommend this place for your dental hygiene!

I WILL NEVER GONNA GO BACK. One they never clean my teeth well . Twice a e year very 6 month I go…read morethere teeth cleaning it only took 20-30 minutes to clean my teeth. I am disappointed. Also they never told me that I need a deep cleaning. It's been 4 years after I switched dental they told me I need a gum deep cleaning. I was very disappointed upset. Not recommended. Also they made plastic retainer bad and cheap it broke easily I'm disappointed

From the moment I walked in the door, I knew I was going to love my new dentist office. The waiting…read moreroom smelled HEAVENLY. The woman at the front desk could not have been sweeter and more welcoming to me. She was working so hard too. Multitasking queen! Haley was my hygienist and she was gentle and thorough. She was delight to speak to as well. Dr. Naz is a great dentist and is so kind, knowledgeable, and easy to talk to. I normally very much dread going to the dentist, but with these guys, the whole experience was a breeze. 10/10 would recommend Couture!

The best Dentist I've ever been to, the staff are friendly and funny. I recommend this place.read more

I have been a patient of Dr Yeary's and team since 1997. He and his staff not only provide…read moreexceptional dental service but also provide exceptional personable care. Dr Yeary and team always keeps you informed of your dental status and options in easy to understand terms. As my family has grown they have also become patients of Dr Yeary's; in addition I make sure other family, friends, and coworkers looking for a top of the line dentist in the DFW area give Plano Smiles a visit.

When is the last you looked forward to going to the dentist? If you answered 'never' it could be…read morebecause you've neer been to Dr. Yeary. Dr. Yeary and his entire staff are amazing. Upon relocating to Dallas finding a new dentist was one of the many things I needed to do. And finding a great dentist was more challenging than I thought it would be. Thankfully I was able to go to my Yelp app and conduct my search. A BIG thank you to Nicole J. Upon coming across her initial review for Dr. Yeary I PM'ed her to gather more information. She promptly responded and the next thing I knew I was in the chair at Dr. Yeary's. Upon my first visit I knew I was in the correct place. Talk about rolling out the red carpet...the greeting I received upon arriving was both warm and professional. Instead of handing me some forms to complete, I was seated and asked a series of questions and the next thing I knew I was reviewing the 'new patient forms' and signing. I don't know about you but I am not a fan of completing those new patient forms. This approach made this part of the process so much more enjoyable. Next was the actually appointment in the dental chair. Dr. Yeary has state of the art equipment. As someone who enjoys technology I truly appreciate the setup here. From viewing X-rays on an overhead monitor to the cleaning tools, it all contributed to a great experience. Also, when the monitor is not in use for viewing X-rays, etc, the staff will gladly put it on a TV channel of choice. How cool is it to catch up on sports (ESPN) while having your teeth cleaned? And the comfortable dental chair made feel like I was at home in a recliner. Since my initial visit I've returned a couple of times and the level of warm professional service has been consistent. On one occasion I had a tooth fixed and the entire process was painless. And to top that off, later that evening I rececived a follow up call to see how I was doing. And guess who made the call? Dr. Yeary himself. I could not think of the last time I'd received a follow up call from my dentist (or doctor). Usually it's someone on staff who performs the follow up call. As we were heading into the weekend, Dr. Yeary made it clear that if I had any issues to call and he would get back to me immediately. When is the last time you had a dentist/doctor encouraging you to interrupt their weekend if required? I don't think I've had that occur. Lastly, I truly appreciate that Dr. Yeary looks to solve issues the most cost effective way. As we all know, dental work is expensive. It's good to work with a dentist who is looking to correct the problem the most cost effective way. And I appreciate that Dr. Yeary looks at a longer term fix, not just something to get through for a 12-18 months. I am very pleased that I found Dr. Yeary and his team. They are definitely a 5 star team.

I wanted to update my review from the 14th but couldn't, so I'm leaving this new one…read more I originally called on Friday to reschedule because my wife isn't well, but since the office was closed, I had to wait until today. When I called at 8:05 a.m. to move my wife's appointment, I was told we'd be charged a $129 cancellation fee for being within 24 hours. She's currently bedridden and unable to do much of anything--making a dental visit completely unrealistic. After more than 30 years with Dr. Beougher, I was stunned by such a steep penalty. Other practices may charge a modest $25, but $129 feels excessive. I told the staff on the phone to cancel every future appointment--we will not be returning. Driving nearly 30 miles one way was already a commitment, but this policy makes it impossible to justify. Especially now that I'm retired and on a fixed income, I simply can't afford to support an office that treats long-time patients this way.

Dr. Beougher is amazing. I have had crooked teeth my entire life and have always hesitated smiling…read more He and his staff recreated my smile with a full makeover top & bottom, and it is now the most beautiful smile I've ever seen. They have changed my life. From the front desk, to the assistants everyone is so kind and made you feel like a priority to them. I felt very special every time I visited. I recommend if you have ever wanted to change your smile ..... don't put it off. Dr Beougher will change your life. Love the entire staff - Kimberly, Veronica, Hannah. They are so accommodating and professional.

Dr. Pincus runs his practice with exceptional honesty and transparency. You are never told you have…read morecavities you don't have, nor are you pressured into treatments you're uncomfortable with. I've been a patient for many years, and his ethical approach truly sets him apart. It's no surprise his practice continues to grow. I've also noticed very low staff turnover over the years, which says a lot about how well he treats both patients and his team. By far one of the best dentists in Plano. Highly recommend.

Very friendly staff. They take their time, ask questions and provide detailed explanations if…read moreneeded.

My mom went in with plans to get dentures. At first, Gary, the office manager, explained everything…read moreand she went home and thought it over for a couple months. She agonized over the decision. Finally we went back and she was just really interested in the all-for-4s implants. However, she does live on solely social security. Gary worked with her on a plan to get exactly what she wanted in an affordable way. He was kind and understanding. Not only did Gary work on the financing side, he brought in the amazing Dr. Oz, not just one, but a couple of times because she and I had a lot of questions that kept occurring throughout the visit and Dr. Oz was so incredibly patient and took the time to explain things. Not only were those two great, but when my mom was taken back for imaging, the technicians were wonderful was well. They didn't just explain what they were doing in detail, they explain why they were doing it in detail. Overall the process was smooth, well thought out, and very accessible. We can't see what they do next with her smile and I plan to update with more thoughts on how it goes!

Mr. Gary runs a awesome staff I went in for my consultation and he went over and beyond he and us…read morecrew are truly a blessing

After eating one scoop of ice cream, I screamed all of a sudden because the effing toothache…read morecovered whole lot of my face, and I worried some my teeth fall out and become a witch with a broomstick. The next day I called the dentist somewhere else and there's no time to see me, but he recommended Dr. Jang and I made an appointment with him right away, he wanted to see me even though it was a lunch break. The reason people come to the doctors office not only to remove the pain, also to feel safe, and at ease from all the extreme concerns. He checked all my teeth with taking Xray and doing various exams. Even though I looked so ugly as if filming ' Mr. Bean', opening my mouth twitching, showing inside my mouth, drooling water in front of dental hygienists, doctors assistants, and the doctor with Medical Surgical Dental Headband Binocular Loupes with Head Light 2.5x, I've been relieved because he said "your problems not a big deal. You'd make an appointment next Monday early in the morning, and today I will give you a prescription with tyrenol". On Monday I got all the treatments he mentioned and am fully restored, clean and fresh, no pain, no worries. He is young like summer grapes, green, flawless, fresh in field of Texas. I hope he become a precious wine that could be served to the Highest God.

Have been a patient of Dr Jang for 10+ years now, he is amazing along with his staff! I have a fear…read moreof the dentist but Dr Jang is so gentle and makes you feel comfortable. Highly recommend Pinnacle Dental and Dr Jang!

I have been a long term patient at First in Smiles in Plano with Dr. Rick Barfield, DDS. He was…read morealways pleasant and did a fantastic job on the crowns that both my husband and I have had done there. Since my last cleaning he has retired and the new consortium that bought his business hired Dr. Lacey, DDS. To make a long story short, let's just say my first impression of her was not favorable. Remember, this is my first day to meet the "new dentist" and she flaunts into the room "with an attitude" and proceeds to try to explain to me why it's "required" for them to take x-rays which I was questioning. I'm almost 85 years old and have mostly crowns in my mouth, have no issues, no pain, and I don't understand why I am forced to have x-rays and can't just get a cleaning. So I said to her, "and who are you? " She did not even bother to introduce herself to me when she came in the room. I reminded her how nice and courteous it would have been if she had introduced herself. I would expect nothing less from a professional in the health industry. I have been to a lot of doctors and dentists in my life, and I actually never encountered anyone with such a bad bedside manner as this woman. Before she came in the room, the hygienist (who was very nice, by the way) had tried to take x-rays and since I have bone spurs behind my bottom teeth (Tori?) the x-ray experience was excruciating. They took some with difficulty and when I asked them not to take any more she came in the room and keep insisting it's required. So I'm asking her why do I not have a say on what or when somebody puts something in my mouth? She kept forcing the issue and got rather exercised over the subject, bringing up that my insurance won't pay for it which didn't make sense (I don't have insurance!), that she's only following the rules and if she doesn't follow the rules she loses her license to practice and just as much said "well, you can go to someone else if you don't like it here." At that point, I got out of the chair and said "I'm done here." I never heard her say one time that she was sorry about the incident. How rude. I definitely would not recommend this dentist. I would like, however, to give a special shoutout to Elizabeth in the front office who has always been so nice to me over the years. Dr. Lacey may be a good dentist (I'll never know) but just doesn't have the communication skills for her chosen career.

Dr Barfield and his staff are fantastic! They have always gone the extra mile regardless of our…read moreneed. I will always recommend him and his team! We have always been given multiple options for the care that we needed for a variety of dental issues. Thank you for such great service and professionalism.