This company balked me out of $500 for an ad placement in a local venue here in Las Vegas. It has been 1 year since and they are still coming up with excuses as to why they have not gone to print. The customer service agent has since stopped returning my e-mails. BEWARE!! This company is a scam outfit and will steal your money. DO NOT ADVERTISE WITH THEM !!! read more

Working with this company was a complete waste of my money and time. They not only have had staffing turn over so they don't know what's going on....but they made errors in my print and never followed up with an actual printed document for me to see. I would never recommend this company. I hope other business owners are wise enough to look up their reviews before hiring them. read more

I have reported Planning Folders.com to the BBB and my credit card company, Chase. I signed the contract on July 5th and still haven't received my ad. Here is an excerpt from the small print on the contract: (Planning Folders) shall perform it's obligation within 90 days of the Date of Execution, or if circumstances otherwise require, within a period of time that is commercially reasonable. I tried getting my money back before the 90 days, but they wouldn't allow it. Now that it has been well over 90 days, I have reported fraud to Chase. I hope to get my money back from Chase. I hope those that have purchased an ad from them make a formal complaint, too. read more

I would give this company zero stars if this was an option. I gave this company over $600 almost a year ago for an ad that was supposed to run for the 2017 wedding season... it's now 2018 and I have yet to see a printed ad. I have been requesting a refund for months, and get ignored unless I threaten legal action, and even then all I get is the run around that it will "print soon" which is what I've been hearing for almost a year. DO NOT LET THIS COMPANY FOOL YOU OUT OF YOUR MONEY! read more

Planning folders is in my opinion the lowest of the bottom feeders Within the advertising industry. We started working with them over 6 months ago and have yet to see any production of the promised product, spending almost a $1000 dollars for services that were promised in less then 120 days. If they advertised a physical location i would be camped out untill my company received a full refund for our hard earned money that we get from providing an honest service to our clients. Daniel with planning folders you are not a business man, you are a low life and you should be throughly ashamed continuing to operate your scam "business". Give us and the countless others you have bold face lied to and ripped off. Low lifes, it amazes me your able to keep employees with the way you operate!!! read more

I submitted our artwork on 3/8 and never heard from them again. No replies, to any phone calls nor emails requesting updates. This company is clearly operating a scam and should not be in business. DO NOT SPEND YOUR MONEY WITH THEM AS YOU WILL GET NOTHING IN RETURN. Yelp Page: https://www.yelp.com/biz/planning-folders-portland (19 complaints) BBB Page: https://www.bbb.org/oregon/business-reviews/magazine-advertising/production-media-company-in-beaverton-or-22724315/ (33 negative reviews, 131+ complaints) This company should not be in business. read more

I wish I could give zero stars. This company is a complete fraud. The owner Daniel told me that he was going to give me a complete refund, but that hasn't happened and he won't respond to any of my emails. I am not the only one who they have ripped off!! DO NOT do business with this company. It is 100% a scam. I even went through the entire better business bureau process. They said in their response that they would be refunding me, but it has not happened. read more

This place is a total scam. I signed up with them as a vendor and paid a $400 fee. It's been over 60 days and I haven't seen anything from it. They barely answer their emails. They keep saying that the "art department" will contact me within the next couple weeks, but they've been saying that for TWO MONTHS. This is obviously not a business that sticks to their word or gives a SH** about actually helping you once you fork over money to them. read more

This is a fraudulent company! They have been taking money for advertising and not delivering any product for several years. They have 22 complaints with the Better Business Bureau. Do NOT give them any money! read more

This company has had an full news story done on how badly they treat their customers and the fact that there are over 75 people who have paid for their ads with nothing to show for it. It will have been 1 year since I paid for my ad in s few weeks. No refund after multiple calls emails and complaints. The Portland police department is investigating them and taking information from business owners who have been scammed. Here is a link to the story done on this business. Please don't give them your money. https://www.google.com/amp/s/www.kgw.com/amp/article%3fsection=news&subsection=investigations&headline=portland-marketing-company-racks-up-complaints-in-20-states&contentId=283-557681919 read more

I would give this company a Zero rating if I could. If you are considering advertising with Planning Folders, you should reconsider. This company is 100% a TOTAL SCAM. They conned me out of $770 to advertise with them. I was supposed to have 2 ads in their packets (folders) for 2 different venue locations in CO. I have sent multiple emails regarding the ads, and I keep getting told that they are in production, blah blah blah, and that it takes 120 days for advertising to go into production once you sign up. Here I am 455 days later. When I asked for a refund in a more recent email, I got no response. DO NOT advertise with this company unless you just absolutely want to waste your hard earned dollars. I have reported them to the BBB. read more

If I could give them a zero, I would. They took my money and never gave me anything in return. I work hard for my money. They gave me excuse after excuse and would email me sometimes, but then would eventually stop talking to me. Supposedly the venue I wanted was not working with them anymore at the moment and there was nothing else in the area. When I tried to get my money back, they said they would get back with me, and to no surprise they never called. What a rip off! read more

DO NOT PAY THESE PEOPLE. This company is literally a scam and a joke. They spend all their time looking for more business (money) instead of focusing on the clients who have ALREADY PAID them and working on the product that they've promised. We've been waiting since January on a damn folder. Get it together Planning Folder, it's not that hard to make a folder or better yet with the $3,000 you're collecting for the folder, hire a company to actually deliver the product for you and I'm sure you will still make a profit. This company is not legitimate. Not only are they a joke, but their desperate. Their sales rep called every day until we finally decided to bite the bullet and pay them to be a part of the folder, he was border line begging, it was really awkward. read more

Just an outright scam. Even the Better Business Bureau would not help me. Do not do business with Planning Folders for any reason. They have never provided a folder to me or to the business I agreed to advertise with. RUN AWAY! You will never see your money again. read more

DO NOT GIVE THEM ANY MONEY!!! Complete SCAM. I'm surprised they still do business. I was scammed out of $500. Don't do it.

If there was a way to give Planning Folders a negative 5 stars I would. They talk a good talk but the don't walk the walk. They take your money ASAP but NEVER produced the product. Thank God we used our Chase credit card, they got us our money back after 7 months of going back and forth with Planning Folders. read more

Don't use them. Been about 10 mos since they contacted us. They've taken money form some vendors to put ads in folders for us but we have received nothing. The vendors are getting no advertisement for their money, and we have no folders. We've tried to contact them, but no answer or replies of any kind. SCAM! read more

ZERO STARS!! They are the WORST! We paid $400 for an ad space in a folder back in April. It is now August and we have seen NOTHING! I have called a million times, emailed a million times and I have probably received 2 responses basically saying "we are working on it". Working on WHAT?! We never even did the artwork! Terrible company. read more

They have not fulfilled as promised and have not completed a project promised months ago. Do not use services from this company!

SCAM! DO NOT PAY THESE PEOPLE! Enough with all these fake 5 star reviews! They probably wrote them themselves! As a new sole business owner I was roped into this scam. They contacted me in January 2016 and told me delivery by the end of February 2017. It's July 21st 2017 and no product delivered and no effort to keep me informed on progress. They are liars and thieves. I am sad and appalled they steal from vulnerable people. read more

I purchased an ad from this company over 5 months ago. I was told the project would be completed 3 months ago. It still has not been started and they are not responding to emails or phone calls. Very unhappy with this company. I can only hope I do not lose my money. I do not recommend them at all. *Update:talked to them today finally and supposedly they are in publication now. I will change this review if the folder comes when they said it was supposed to today. Still very leary read more

Seems as though this company is a scam. A local wedding venue in Orlando signed up with them to make some 2000 folders. Planning Folders sold them a sweet deal and solicited all the advertisers. I paid $2000 for the inside folder in March 2017. Never saw a proof. The venue started getting concerned in summer when the folders still were done. Then I started calling and was told some 6 different delivery dates. Still no folders. It is now 10 months later and still no folders, no return calls. Luckily my credit card company is protecting me and issued me a full refund. STEER CLEAR OF THIS COMPANY!!!! read more

I was contacted by Planning Folders LLC and was told that they were looking for businesses to put in marketing material for venues. they were really aggressive about signing us up. we thought about it for a couple days and we couldn't find anything bad about them online so we decided to work with Planning Folders LLC for marketing my two businesses. We signed up for two adds for three venues in three states totaling in $1100. This happened in November 2017. I submitted my artwork in December. I did do follow-up calls to check on the progress of the pamphlets that were supposed to go to my venues that I signed up for. I always got the runaround and could never get a straight answer. After months of this run around I finally decided to contact the venues in hopes that maybe they received the marketing material. Two of the venues that I was supposed to be and said that they get calls all the time from people like me asking about our ad and they said they have never gotten pamphlets from Planning Folders LLC. One venue that I was supposed to be in, in Henderson Nevada said that some of the people that took ads out through Planning Folders got their money back by disputing the charges on their card others never did. We did to try to dispute the charges on our credit card but because we had exceeded the six-months allotted time our credit card would not do that for us. We found a news article On YouTube about Planning Folders LLC and the people being scammed through them never got their adds placed and the services were never rendered that they were promised. Here is the article we found. https://www.kgw.com/mobile/article/news/investigations/portland-marketing-company-racks-up-complaints-in-20-states/283-557681919 They too went through the same thing we have, kept getting strung along, never getting answers and then eventually Planning Folders never bothered to contact them back and they were all out money. I tried contacting them for months, left dozens of voicemails and emails to their customers service and never got a phone call or email back. I did get the email of the owner and tried emailing him directly multiple times. His name is Daniel Herta (his email is danielh@planningfolders.com) we saw that the Better Business Bureau made them shut down their site due to so many complaints. They now changed their website to Wedding folders LLC probably in hopes to scam more people. We still try to call periodically and no one ever answers. The venues that I was supposed to be in are very upset as well because they get people like me calling them asking about our ad and they feel that their business is being dragged through the mud (direct quote from my Henderson venue) Planning Folders bad business is affecting other businesses that have no affiliation with them. We tried to resolve this but it's hard to do so when no one ever calls you back. I did some investigating on my end and I possibly found a connection between Planning Folders LLC and Regnal Media marketing company. It is a different type of marketing company that has also had bad reviews and people complaining that they have been scammed. (The way I found this connection was someone that works at Planning Folders also works at that Regnal Media marketing company and when I investigated their site and read the reviews it sounds exactly like what Planning Folders LLC did to so many people) they are also only 40 min from each other on google maps. We don't want anyone else to go through this headache we are going through. We are hard working families just trying to earn an honest living and we feel violated by this company. All the stress it has Caused us along with so many other people they have ripped off. My husband called the news station that did the news article that we found on YouTube and they suggested that we come to this site and file a formal complaint to help get things moving along. We are trying to go through all the appropriate avenues to correct this matter. read more

Obviously, like everyone else has said, this company is completely fraudulent, and a big scam. (Jennifer M's 5 star review is either someone from the company, or someone who has not received their folder, and shouldn't be writing a review anyway.) They have the venue reach out to you to make it seem like they are legit. Then they try to talk you into buying larger ads and over a year advertising, for over $1,000 (which we thought was a good deal, but didn't really need it at the time). We did end up getting a $500 ad, and they sent us (what I can only assume to be) a temporary receipt, that showed up blank after a couple of days. Took forever to respond to my artwork submission saying they had to fire the previous workers. They actually created our ad for us, and made several changes that we requested from them. When we finally approved the ad for publishing, they never responded. I then received, forwarded by them (I assume by accident) a chain of emails from someone else who was complaining about their services also. They wouldn't answer our calls from a number they had down for us, but did pick up from an unknown number. The girl we spoke to said she would have the right people call us back, but we decided to try a different approach. We completely called them out and called them scammers. When we did so, the girl remained silent, and we said, "so I guess you have no comment?". Her response was to chuckle and say, "no, I don't have any comment." That gave it away that it was a scam and we reached out to our credit card company for a refund. We're having a hard time filing the dispute with our credit card company, but the owner of the venue reached out to us to let us know that all of the other vendors involved had gotten a refund within a 180 day limit. read more

This Company is a complete scam. Please do not send them any money you will never receive a product from them.

I would give zero stars if I could. This is a complete scam. They lie to you over the phone. Charged me $1250 over a year ago and it took them over 6 months to even produce my artwork which I sent them. They never have produced any folders for the venue or any other one. Sarah is the only person who ever speaks to me and lies. She promised this last time that the folders were in production in December of 2017 and would be at the venue before Christmas. That was the last time she returned my call. I am filling with the BBB and my credit card company, and small claims court today. The contract says 90 days and it had been a year. It also says it is for a year, but the description says they gave me 2 years. They refer me to a refund policy on their site which was invented and has changed. This company is a complete SCAM. I pray I can get my money refunded. Wish me luck. read more

Do not use this company, the will scam you and take your money, they will not refund you, but give excuses, never answer you and/or try to push back the "completion date" for the work further and further, but never complete it. I made the mistake in July 2017 by not researching this company after they called me wanting me to purchase an Ad from them. I would give them ZERO stars if it was an option. They were supposed to provide a photography Ad onto a folder with other ads and send the folders to Meadow Lake Ranch in Sand Springs, OK. I spent $498 for this Ad for these folders (that was supposed to be completed by September 2017), they (Daniel, the owner, and Sarah Tijerina, the art department customer service manager) are refusing to give me a refund. I have been ignored way too many times to explain on here since September, then when I did receive a response it was either along the lines of not giving me a refund or they were still working on it or they were waiting on one last venue to send their work, or pushing it back to be completed December 12th, 2017, which didn't happen either. I finally contacted Meadow Lake Ranch through email and the manager said they have never used this service and warn people to not use them because they are a scam. So not only will they not refund me (even though the contract states they have to refund me), but even if they did complete these folders it is pointless because it is a lie and would never get sent to Meadow Lake Ranch. I hope I can help anyone on here to stay away from this company. I am not going to pursue getting my refund back. read more

They leave messages over and over again and when emailed to stop, they keep calling. They are trying to sell ad space.

Has anyone actually received a completed brochure from this company? My phone app Mr.Number identifies Planning Folder as a scam. I wanted to meet with them in person in Portland two days ago. They have not returned calls or texts. read more

I am beyond happy with the help and support from this company! I feel like this will be a valuable tool for my business.

SCAM - 7 Months since I paid for ads in a folder for a local wedding venue. In that time no communication and nothing delivered to the venue. The owner of the venue said they have heard nothing and not getting any response either. read more

How are these people still able to conduct business when they are stealing money? I paid them $770 last spring when no one yet had given a bad review of the company. I've called for months, but no ads have been produced for the venues. It is sickening to think that they are taking money from people who are trying to start their own business. read more

I was contacted by Planning Folders to buy ad space in a folder for a local wedding venue, and it seemed legit, so I did. Now I feel dumb after reading these reviews! I happened to be visiting the venue a few days later, so I asked them about working with Planning Folders. They said they were contacted about getting some free sample folders, so they gave them their information, and now they aren't being left alone by the company. They said they haven't gotten any folders and haven't asked them to find ANY vendors to advertise in their folders, unlike what I was told by PF. I emailed PF to get a refund and they claimed the venue was spreading lies, and they couldn't refund me. Good thing my credit card company will. read more

I received a call today from this company and immediately got a VERY bad vibe from them. First off they left a voice mail leaving their cell phone to reach them and didn't seem to know what their number was. When I called back, there was no voice mail set up on her phone. (Flag #1). Then when she called back she was very unprofessional in everything she said. She was pretty insistent but when I asked her to send me other work, other than what is on the website she said she would send it. I've yet to receive anything. So glad I read these reviews first.... I will NOT be doing business with them. read more

Total scam! I'm a wedding venue that they called and told they were going to send me free folders because I had ordered folders elsewhere. I give a folder to every bride with all of our paper work in. We do not advertise for anyone just a paper folder with our name on it. I told them I wasn't interested at least 5 times and the continued calling me. He finally said well I'm just going to send you free folders with your name on them. Fast forward a couple months later I have mulitiple calls a week from local venders who said this company had called them saying they were working with us and wanted them to advertise in our folder. I knew nothing of this, and told every single person who called me not to advertise with them it was a scam. Coming up on a year later I'm still getting phone calls, some from people who have paid them and I advised them to call their credit card company and cancel. I have never received any folders, because if I did i would for sure help advertise for the poor people who have been scammed out out money.I have called and emailed them numerous times to get them to stop what they are doing and they tell me that there is nothing I can do. So I have put a warning on our website telling people not to do business with them, and that anyone who was affected by them I would be happy to advertise for them on our site for free, because of what the had to go through. DO NOT DO BUSINESS WITH THESE PEOPLE!! read more

DO NOT PAY THESE PEOPLE! They are crooks, it has been over tow years now and still no advertisement or refund. The client I was supposed to advertise with is no longer using this company because the refused to respond and when they did it was excuse after excuse. I now have to take them to small claims court to get my money back. read more

Sold me ad space for a planning folder. It has taken OVER 5 MONTHS to have any response from them regarding production of the folder, when initially they said it would take 90 days, then 120 days.... still have not heard ANY WORD on if the folder has gone into production, when it will actually be used by the venue, NOTHING. Terrible customer service and responsiveness. Do not purchase ad space from them. read more

This is a horrible company who will take your money and not provide you with any service! Once they have your money do NOT expect them to answer an email or especially a telephone. I do not ever recommend anyone giving Planning Folders any money! read more

Planning Folders is a SCAM!!!! They found me in a wedding-related Facebook group and claim to sell ad space in brochures that will be provided to various venues in the DFW area. I was told that a large ad would be placed in a venue's brochure for $750 for one year with an online version available too. I called the venue and they confirmed that they were working with Planning Folders for the first time. So I paid the money thinking it was legit. Well then I got another call from another rep there with a SUPER DEAL!! Same size ad in two more brochures and upgraded to two years for all three!!! After doing some more digging, I found horrible reviews on the BBB and here on Yelp. So I called one of the other venues they claimed to be working with and they said that they scammed them last year and never saw any brochures. They've been working with a lawyer to get their money back. I disputed the charge through my bank. I emailed Planning Folders letting them know I was onto them and they replied saying they were not a scam but they won't have a conference call with me and the venue they screwed over. THEY'RE SCUM!!! read more