Fired a tech after "fixing car" that shouldn't have an alignment done on it yet. Was never double…read morechecked over but will still defend their mess up. Told us they couldn't figure out why it pulled to the left but took it to a different auto shop and they figure out why it pulled to the left.

We were on our way to Lansing, MI to the hospital as our daughter and husband were awaiting…read moredelivery of their first child. All of a sudden, we heard a rattling/knocking sound that continued as we drove down the road and thought something was loose which could obviously create more problems. We were close to Union City so we pulled into the Robbins Auto Value & Service Center and asked for help. The gentleman checked the car and discovered that the heat shield on the catalytic converter had come loose. He removed it with instructions to check back with our area mechanic. This allowed us to continue on our way without a delay. He was very friendly and understanding and his timely help was much appreciated.

Very friendly and helpful people! We will recommend them to all our friends and family.read more

Excellent in stock supply of trailers and accessories. They did a great job of answering questions…read moreand giving advice.

I changed my own caliper and couldn't get a good pedal on my brakes. Brandon found I had issues…read morewith other frozen caliper slides. They got my wife's car back on the road working great at a fair price! They don't pad the bill and do what needs done!

I will NEVER take my vehicles anywhere else but Miller Repair…read more Brandon is a genius mechanic. He explains everything that is going with your auto. Alena, behind the desk is also so very knowledgeable and very kind. 10000 out of 10 would recommend!

If I could give this shop zero stars, I would…read more I took my truck in for a tune-up and paid $924.00. When I left the shop, my brake pedal went straight to the floor. I immediately turned around and brought it back. After looking at it, they told me I had a rusted brake line. I don't believe that was the case. They had been working in that same area, and I believe the brake line was damaged while they were servicing my truck. To make matters worse, the tune-up itself was not done correctly. My truck still doesn't run right. I took the truck back so they could make it right under their 2-year parts and labor warranty, but I got no help. I dropped it off at 7:00 a.m., left it there all day, and when I returned, they told me they couldn't get it in and said, "Try again tomorrow." That's not standing behind your work or honoring your warranty. I can't help but wonder what would have happened if I had told them I couldn't pay the $924.00 bill when I picked it up last Friday. I'm sure they wouldn't have accepted that excuse, yet they expected me to accept theirs. Based on my experience, I cannot recommend this shop. I expected quality work, accountability, and customer service. Instead, I left with a brake problem, a tune-up that wasn't done right, and a warranty that, in my experience, meant nothing. Please beware of this shop. My experience was extremely disappointing, and I would strongly recommend thinking twice before trusting them with your vehicle.

We needed our rear brakes done and initially they said the calipers needed to be replaced. However…read morethey were able to clean them and found that they did not need to be replaced, saving us almost $300! Five stars for honesty and integrity. Five stars for timeliness in doing the repair. Five stars for professionalism and customer service.

Really good deal, fast, professional, great customer service! BIG COUNTRYs my new favorite placeread more

My brother took his 1998 Ford Ranger truck there for repairs a couple of weeks ago. It was…read moreleaking antifreeze and he thought it was the water pump. It turned out that it needed more work than that, and they fixed it all. The price was reasonable, and the staff was informative. He was very happy with the service , and the truck runs very well now.

I need a give a huge shoutout to Sprowl's Auto repair in Sturgis, MI. Yesterday I was on a road…read moretrip to Chicago, driving down I80 west when my F250 started doing the death wobble. I couldn't continue my drive to Chicago and I was a few hours from home. So I googled mechanics near me. I came across Sprowls, called and spoke with Andrew. I explained to him what was going on with my truck. He said to bring it in and he would get to me right away. Long story short we attempted a few quick easy fixes to try and get me back on the road to Chicago. None of them ended up working sadly. However, I really appreciate Andrew and his honesty. He could have easily of taken advantage of me. Being a female and not really understanding mechanics, I usually leave all that to my husband to handle. Most times in the past when I walk into an auto shop they throw everything at me to replace seeing me as an easy target to make money. That did not happen yesterday. In fact just the opposite. Andrew wasn't able to fix my truck and actually refused to let me pay him even though he spent his time looking at my truck and trying to repair it. My truck is now home and taken apart at our local shop and sounds like it will be a few days before repairs will be completed. I must say if I was local to this area without a doubt they would be my go to auto shop! You just can't ask for nicer or more honest people! Thank you Andrew and Sprowl's!

Front brakes and bearing self-destructed. Managed to get off I90/I80 and limp to Sprowl's…read more Extremely pleasant experience for a very needy customer. Can't say enough positive things. Chuck and Andrew got me back on the road!

Great family owned business. Friendly staff great service!…read more Came in to get a trailer tire repaired. Ended up getting a tire on my truck repaired as well as an oil change.

When I was directed by my insurance company to Autobody USA, Sturgis, I thought to myself, I'm…read morepassing a lot of body shops, getting here. But, after my entire experience with these folks, I'm incredibly pleased that i followed through. You'll never find a finer group of people to deal with after an accident. Not only were the repairs flawless, the customer care and concern were equal to none. I was especially impressed by their updating system in the form of text messages. I was kept in the loop the entire time, knew exactly when the completion time would be, what the charges involved, and covered by a great warranty statement that speaks volumes about their commitment to stand solidly behind their work. Professional, customer oriented, dedicated to excellence. What's not to like? Thanks so much. You went above and beyond for us.