My wife bought a vehicle and within 24 hours was making a noise. Understandable, it was a used…read morevehicle. However, Rich in the service department said it was just older parts making noise, but there was nothing structurally on sound and it was just a nuisance noise, but they would split the $1600 bill or so and if my wife paid 650, they could make the noise go away. She was specifically told not to involve the sales department. So, the sales department got called. The vehicle was taken to another garage. Swaybar ends needed to be replaced. One was bad. The other was worse. Hence the noise. $225. New car ended up paying the bill. Nice salesman, thieving, cheating service department.

I told them I was interested in a truck online and they said I had to come in and agree to…read moreeverything before they would ship it. I told them I would be in two days later. I spent 4.5 hours there screwing around and then they later told me the truck was sold.

When we bought our car, we mentioned that the brakes did not feel good to us. The pedal went much…read moretoo far down in order for the brakes to engage the dealership refused to do brake pads for us. We ended up taking it back to have the brakes done and we're told that they would've only done it for us if we had a catastrophic event of failure. Also appointment was at 9:30 AM and we didn't finish until 2 PM. Kind of a long appointment for breaks..

If I could give negative stars, I would…read more NuCar Tilton Service is hands down the most dismissive and incompetent service department I've dealt with. For THREE YEARS I brought my vehicle in for the same issue: radio malfunctioning, ABS/brake/traction control lights flashing, and the odometer cutting out--even at highway speeds. Every single time? "We can't replicate it." So I did their job for them and took over a dozen videos of it happening in real time. Didn't matter. Still dismissed. Then--shocking--the radio "fails" just outside the warranty window. Suddenly I'm told it's an internal fault and get to pay for a new one. Funny how that works. After escalating to DCD Automotive Holdings, they act helpful... until the exact same issues come back weeks later. Another visit, another "extensive" test drive, another "can't duplicate it." Eventually? A loose negative battery terminal. Something basic that should have been caught YEARS ago. Yet they still insisted the radio was bad. At this point it's either: * They didn't actually investigate * Or they don't know how Neither is acceptable. If you enjoy being ignored, talked down to, and paying for parts you probably don't need--this is your place. If you want your car actually fixed, go somewhere else

I was interested in purchasing a Rav 4 (Vin# 2T3ZFREV5GW263024), and I had (and still have) several…read morequestions and concerns that I was looking to Belknap Subaru for answers. I was simply looking for information to make an informed decision on purchasing this vehicle. After two hours of having an unproductive and negative experience with two of their salesmen, I've decided that I'm no longer interested in purchasing this vehicle. They provided run around answers to my questions, and try to snow ball me on a carfax report (title history report, green box with white check marks). We communicated via their business chatline and via text exchange. They didn't answer my questions. Rather they provided run around information and asked me to justify their information. Hmm, They are the professionals, not me. They claim to have a clean title but never offer to send me a copy. Like the question on the maintenance performed on the vehicle while in Alaska (own house in Alaska, no shop, had his own oil, second owner of a three owner vehicle) I never asked why the vehicle was in Alaska. I asked why no maintenance history for ~ 30k miles, 50k to 82k, (not even an oil change). They had one questionable excuse after another and never answered any of my questions. Their lack of willingness to share information, this just raised a red flag, and convinced me that this dealership isn't being forthcoming. I have screenshots. You can decide for yourself. These salesmen were many things but helpful wasn't one of them. My opinion, they weren't professional and didn't hold up the business's standards, commitment to their customers, and the community outlined on your website. Once, I get clarification from Carfax and my independent findings on the mileage discrepancies, I will have answers to many of my questions. No thanks to the dealership's staff.

Belknap is the best car service department I have ever dealt with. I have felt dealt with fairly…read moreover the years when I've brought my cars in for services big and small. Their recommendations have been on the money and they've continued to ensure that any factory recalls and recommendations have been implemented. Kudos to this gang, especially Bill.

Dan responded to confirmation of my scheduled sales appointment via text with a gif image of a…read moreraging WWF fighter. I wondered if Dan was twelve but was later informed he was the sales manager. Matt was my salesman who immediately lamented that he had just gotten out of an extremely boring sales meeting and wanted nothing more than to just take a nap. All three vehicles that I had a noontime viewing for were buried under snow throughout the lot and Matt led me aimlessly around clicking the remotes in desperate attempt to locate them. I knew far more about the stats on each vehicle than he did and demonstrated functionally of everything from seats to tech for him. It was a most bizarre experience indeed.

in a struggle to find a car, and did a credit app and got in touch with Tucker Moore from Nucar!…read morewas incredible, got done on a nice fiat 500 lounge turbo with 59k miles and a nice warrant even gap insurance! thank you tucker! and I'd like to thank Jeremy kercheval as well for going to bat for me getting me done! I know the score isn't perfect but it well get better thanks to Jeremy and Tucker! I will definitely recommend them and spread the word, as I am going to buy all my cars from nucar! :) thank you guys!

I can only give three stars, because I did not purchase the vehicle. However, the owner was spot…read moreon: He is honest about his vehicles, and told me the truth. So, I will recommend them, but because I did not purchase, I must give three stars.

Costly lesson. Used car dealers are out for a buck, and Cupples is no exception. Saw a VW Cabrio…read moreonline and talked to Ross over the phone twice over a two week period. Spoke with him on a Tuesday and told him I'd be in town to look at the car and make him an offer either late Thurs. or early Fri. Drove from CT to NH and stayed overnight in Tilton. Arrived at Cupples at 11am on Friday. They open at 10am; and apparently couldn't wait. The employee stated that they washed it and took it off the lot for me, but they then took a deposit over the phone earlier that morning from somebody else. No sorry, no call back from Ross.

Got a truck from here back in 2022. Nothing but problems, and when I took it to my mechanic, the…read morewhole bed frame was rotted, rocker panels same thing. I reported them to the state police/DMV. Now that I've driven by, I laugh every time because they're permanently closed. That's what happens when you continually screw ppl over

Warning: This is a very dishonest, shady used car dealership…read more My developmentally-disabled brother bought a $16,000 car. Winners Circle claimed the car passed inspection 2x. He took it back 3 times in the first month - Each time, Winners Circle insisted they fixed everything. Finally, we took it to our mechanic. First mechanic said it needs new transmission ($9,000), new brakes, has oil leak & every single "check engine" issue lit up. He said to demand our money back, contact the DMV & report them because there's no way the inspection was legit nor legal. We go back to Winners Circle & explained this to them, hoping they would handle the situation with integrity. They insisted they the car was inspected twice & refused to refund us. We then contacted NH DMV., who stated Winners Circle dealership illegally issued him a handwritten temporary license plate on a piece of cardboard. We finally took the car directly to Ford mechanics at Irwin Ford: they say: new transmission, oil leaks, needs new gaskets, new propeller shaft, new brakes & that the brakes were SPRAY-PAINTED to cover up the damage. At this point, we made arrangements with the finance company to return the lemon-ish car due to Breach of Contract by Winners Circle. The finance company informed us they had started a Fraud Report. Manager Deb Michaud refused to speak us. She did, however, have the time to go on Google Reviews and respond to my mother's review - alleging the car was never inspected by Ford (we have the official paperwork) and that my brother returned the car because he couldn't afford it. Unfortunately our only way to resolve this matter is filing against them in small claims court. In my opinion, this is a very dishonest, shady used car dealership. Ashley and Deb Michaud should be ashamed of the lack of integrity they demonstrated in this sale.

Here checking out a truck to maybe add to our fleet. Allot of nice vehicles and they seem to love…read moretrucks and SUVs, if you're looking for one, worth taking a look.

Giving this place 1 star is only because there isn't an option to give no stars.... My fiancee and…read moreI went there to purchase a vehicle and were coaxed into leaving a $500 deposit for a vehicle even though it was after hours and we were coming back the following morning to get the vehicle. We had be reassured by "Trevor Bladecki" who is the son of the owner who owns Bladecki Auto over in Belmont that we would get it back if we weren't completely satisfied. After showing up there and looking over the vehicle we were to purchase, we pointed out a number of serious issues that they failed to mention when we looked at the car the night before. When we took it to the mechanic and he informed us of the issues, we then asked them to address those issues prior to the final sale and then they said they weren't going to return our deposit! After making numerous requests for them to return our deposit they still will not return it and have told us that we signed the papers to purchase a vehicle and to basically "pound sand".... Anyone who is looking to buy a vehicle here...DON'T.....and if you see a car that you must have here.....don't give them a deposit!!!!!! You won't see it again.... These guys are the typical sleeze bag used car dealership.... I would tell you to go to a real dealership.... I wish we did...

I'm very disappointed in the after care for customers. We found out that 1 tire had significantly…read morelower tread depth than the other 3 tires. 6/32 difference. This caused a problem with the ball joints and a significant repair bill. When I asked them to make tire tire situation right, they basically said "too bad, so sad." I will never visit this dealership again and you shouldn't either.

First time here, getting service for my Jeep and very impressed! Modern facility and professional…read morestaff. Waynne took excellent care of my car and me. The available hot breakfast and waiting area were a nice bonus, though I didn't have to wait long. Will be back! (Interesting that they have a 5 star rating from over 100 people on Google. Makes me think only the haters use Yelp now)

I just purchased a 2004 Toyota Corolla from John. I picked it up and drove it about 20 miles and…read morethe check engine light came on. Called John to see what he wants me to do and he paid to have it towed back to his shop. John called me the next day and gave me a line about an 02 sensor, soft codes, hard codes, etc and told me what a great guy he is for taking car of this (I had the car for a total of 45 minutes AND it had a 30 day warranty). Before purchasing from John, he assured me the car would be serviced. Obviously it wasn't. It wasn't even clean when I picked it up, but I looked past that. John knows I'm from MA and my retired father who lives in Laconia helped me find a car for my son for Christmas. I thanked him replacing the sensor and asked to have it shipped back to me in MA. John went on a tirade and said "I will absolutely not do that. You bought the car, it's your problem now". How quickly John went from a used car dealer who stands behind his cars to an average used car salesman trying to maximize his profit and screw the customer. DO NOT BUY A USED CAR FROM WINNISQUAM AUTO.

OK, so I never thought I'd write a 5 star review for a used car dealership. I mean c'mon.. *maybe*…read moreI'd give 4 stars for an exceptional experience where I was served fresh sushi as I filled out some paperwork and got a neck massage as I was sitting in finance. But 5 stars? Well, John and his team at Winnisquam sure won me over. Not only did I get a phenomenal deal on the exact car I was looking for, but John, the owner, struck me as a very down to earth, hard-working and honest guy. And in the end, he proved that's exactly who he is. Before my test drive, John was up front about an issue on the car that he was going to address. I appreciated the full disclosure. It ended up taking a bit longer and costing him more money than he'd anticipated. He kept me in the loop and the deal we struck remained the same despite the additional cost he incurred. Michelle, who handled our financing was professional and very helpful. She had everything prepared so when we got there, we were in and out in less than 25 minutes. I don't think I've ever been in and out of a car dealership in less than two hours when buying a car before this. The next time I'm in the market for a used car, Winnisquam will be the first place I look. It was really a pleasure dealing with them and well worth the hour drive from Southern New Hampshire.