As long as you don't come after 4, it's a pretty pleasant experience. Super busy. The thing that sucks is that there are only 4 StairMasters, which is the machine that I like the best. Wish they would add another one. But the best part is that there are different rooms to target different body parts & that the facility is always clean. Plus the staff is super nice. read more

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I've been working out here for about 2 years now, mainly because it's super close to my place, so it's just convenient to stick with. Overall, it's always been decent, nothing too crazy. But last Friday, after they closed for 3 days and reopened, I walked in and was like, "wait... this feels different." The space is way more open now, better organized, and it doesn't feel cramped like before. They added quite a few new machines, especially in the free weight area, which looks much better now. Even though there's usually only one of each machine so you might still have to wait during peak hours, it's still a nice upgrade. They also added better ab machines, which honestly helps lazy people like me actually do some ab workouts. Overall, I was genuinely surprised in a good way. The workout feels better, the space feels nicer, and I'm really happy with the changes. Definitely sticking around for the long run. I just hope that in the future they can extend their weekend hours a bit later, especially on Saturdays and Sundays. read more

If you are an adult looking for a serious workout, this is not the place to be. However, if you are a teenager, looking for a date for the prom, you ought to come here. You will find dozens of your peers sitting on machines, twiddling away on their phones. If you want to do yoga or anything that involves a mat on the floor, you also do not want to come here. There's a total of about six mats and they are all in use by teenage girls as parking places for their phone and water bottle while they go off and make eyes at the boys. Dress code? Forget about it. Girls in halter tops, short shorts, guys in street clothes (jeans) and slides. Whatever happened to that rule about closed-toe shoes? Not here. I have to do a lot of traveling and I have been to Planet Fitness locations everywhere. This is among the worst. Even Indio is better than this. And that's saying a lot. If I had come here on my first visit to Planet Fitness, I never would've returned. I had planned to stay an hour today and I stayed 25 minutes. Adios. read more

What happened to this Gym, I see it is closed with a huge dumpster out front. We were in that area a few weeks ago and it was super busy. Today the parking lot was empty. read more

It's unfortunate that the space they have for Rodeo 39 couldn't have been used for this gym... This gym is the smallest commercial gym I've ever been too. But, I do love the convenience of how close it is because I can walk to and fro for cardio (good because the parking lot is always crazy packed). They recently moved equipment around and made things even more tight and squished than before. There is literally no space to stretch, nor are there enough mats (feels like they have a total of 7 tbh). Luckily, they are now 24 hrs because before that, this gym would get packed easily. The worst time is summer, I am not excited for that again since it's crawling with highschool kids crowding all the machines. Machines are often broken too, which is also frustrating (not PF's fault, I see people slamming crazy weight down daily, it's crazy; weight they shouldn't even be doing might I add). The positive thing's I can say is, it's usually always clean and ALL the workers are great at their job. I've been with other gyms and never experienced this adept level of customer service. TBH I'm hoping nobody thinks of coming here because there just wouldn't be any room to contain a lot of new people lol. Hopefully they can buy out the place next door and expand. read more

Heads up, My wife came in the gym this morning because I wanted her to not be bored while I was at work. Only for her to take an uber to my job because she was kicked out for smelling like weed and showed the lady that she was using the toilet. That's some a+ customer service right there. Guess you can't smoke weed before going inside this gym they don't allow it because you smell too strong. read more

This gym sucks. And it's not even that old! I used to come to this location all the time and loved it. Paper towel dispensers are empty, machines are broken. Wasted so much time walking around trying to find paper towels to sanitize the equipment, just to get on and find out it's broken. Go get more paper towels, go to a machine and sanitize it, hop on and that one is broken too! So annoying and inconvenient. read more

You have two young ladies at the reception desk named Janae and Cindy, who were rude and did not try to resolve an issue. We have come to this location for almost two months and not once did they ask for photo identification, you would think that would be the first step to process someone's gym membership and act as if they've never seen us at the location. Management needs to do better when it comes to customer service d handling issues promptly read more

Not a terrible location but their tanning and red light booths are always dirty. Also the red light is missing about 8 light bulbs. I've told them about it before months ago and they're still not fixed or replaced. read more

Bruhhhhh clean this place. The standing water alone is gross enough but the Qtips and everything else. I'm calling corporate this time and they better offer me an inspection job. read more

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Not bad for the price Pretty clean gym. A lot cleaner than my 24hour days lol, like no puddles of sweat on gym material. It can get really busy from 3pm-6pm weekdays. Closer gym to the house saves money 8) read more

Planet Fitness - Gyms Near Me - Stanton, California

PLEASE extend your hours, especially on the weekends. Us healthcare workers work 7-7:30 which leaves us no time to go to the gym. Please stay open everyday until 11pm so we can work out after work. read more

Very disappointed. The gym is dirty, with sweat-covered equipment and hair in the showers. Emily the manager is unpleasant, unprofessional, and utterly ignores feedback from customers. Save money. read more

Janei was amazing when I visited the gym she greeted me as soon as I walked through the door I told her it was my first time coming and she gave me a tour helping me explore all the different areas of the gym and also helped me get a great deal on a new membership read more

Ulises is the best employee there he always helps me out with making sure my form in every workout is perfect. I am surpassed he is not CEO yet. read more

I had an awful experience with Emily as well. I recently visited the 12927 Beach Blvd, Stanton branch and had a very unpleasant encounter with Emily, the manager. I tried to bring my 15 years old son along as a visitor because I am a PF Black Card member, but Emily, the manager, refused to let him inside. She wanted to see my son's high school ID, and I promptly showed her his high school student ID. She refused and wanted to see another ID showing his birthday (if you do the math, the standard age for first-year high school is 13, which meets the club age requirement and my son is 15 years old). While I understand that gyms have specific guest and minor regulations, the manner this was stated was totally wrong. Instead of professionally clarifying the issue, the manager was extremely nasty, condescending, and lacking in fundamental customer service skills. I've been a dedicated member here, but being treated so harshly is a significant deterrent. I strongly recommend that management provide this employee with customer service training. Until then, I would advise other parents and members to avoid visiting this facility if they expect to be treated with respect. read more

Just signed up a couple days ago to start the new year and my fitness journey. The people at the front desk were nothing but helpful. I was sharing my story with the manager and she made me feel so welcomed. A nice employee showed me around the gym, it seems pretty new and modern. Also, the trainer introduced himself to me which was very cool, I didn't know planet fitness had trainers. Very excited to start my gym journey here. read more

This employee likes to go around and flirt with guys and she puts other guys down I thought employees should motivate us to work out when we need it I asked for a good work for here instead I got a weird look cf please help planet fitness. read more

Planet Fitness - Gyms Near Me - Stanton, California

This location has really declined. I strongly advise against going here. I visited on October 17th to cancel my membership since I hadn't used it since my recent renewal months ago. The limited hours were already a hassle. Not only did they fail to cancel my membership as promised, but they also charged me again for another month--this time for $45.03, nearly double the membership fee. I DO NOT recommend this location! read more

Whole gym smells like urine. I've worked out here in the past, maybe a few years ago but I don't know if it's a recent thing or just today. Going to avoid in the future read more

everything good, i read the reviews and worry about this place but i came todat and it's better than i though. but one thing made me give this gym 4 star is this gym lacks of triceps press down rope, i couldn't fucking find a single rope. please buy that one, how can we work out without it? read more

When you hand your ID to an employee for verification then they don't give it back to you and later you come back to get it how can they accuse and insult you of forgetting it when they're supposed to hand it back to you? read more

Never really had a bad experience with this gym. Only downside is the hours on the weekend. I work weekends and do not get off work until 6pm but closing at 7pm is pretty ridiculous. read more

Pretty chill location!! It does get pack during peak hours like 5pm to 8pm. Been coming for a year and have not ran to any issues. The crowd is peaceful and chill too!! If you're just trying to workout this will be a great place! read more

They charged me a late fee for not being able to process through my primary bank account. Even though they were able to do that in the first month. I also have a back up card, but since they didn't attempt to process the monthly payment by that card caused me a late fee. I came in to ask, but they kept avoiding me and not answering my question clearly. RIDICULOUS SERVICE! read more

The treadmills have individual tv monitors which is cool but parking is a pain at this location also not that many weight machines. Locker room smelled musty read more

App says they are open regular hours but i drive all the way here to find them closed. Thanks for wasting your customers' time but not keeping your app updated! read more

Planet Fitness - Club app says regular hours. Liars!! - Gyms Near Me - Stanton, California

I guess I like planet fitness HOWEVER I WAS ACCUSED OF HUMAN TRAFFICKING !!!!!!!!! ((Disclaimer:I'm not a human trafficker, don't do trafficking yall)) So I drove off with a buddy, cuz we were gonna do some stuff after the gym. I was parked on the lane marker(on my parking slot, they have two lines, so technically I was in between the outer lines) and apparently someone complained about not being able to park in the space by me, despite it being ~6 on a Wednesday (many parking) and I wasn't even parked that close, to PF man Anyways and so on video they saw that I was exiting the property. The manager said that according to the regulations we're not supposed to park if we're not on the property, so whenever there's someone they notice is not on the property it's policy to report it to security. They told me that they just said that I came into another car and drove off the property HOWWWWWWEVER EITHER SOMEONE LYING OR THE SECURITY GUARD NO LOGIC BECAUSE THAT DRIVING OFF PROPERTY BECAME REPORT FROM PLANET FITNESS MGR FOR POTENTIAL LIKE HUMAN TRAFFICKING MAN ?????????????????????????????? IS IT BECAUSE IM DRIVING A U-HAUL TRUCK?????????????? I THT U SAID NO JUDGMENT ZONE PLANET FITNESS LIKE I HAD TO DIAL PLANET FITNESS FOR THE STORY, IT AINT EVEN SAY ANY PLACE ON THIS TICKET THAT ITS BC I DROVE OFF THE PROPERTY !!!is the security person a cubesmart fan are you being vanist to my uhaul Anyways I wanna knw what led him to miscommunicate like that Anyways onto the review of planet fitness itself OMG ALSO I DO HAVE ANOTHER COMPLAINT AS IM TYPING THIS Once I came into the showers right for the experience And I was gonna go into the first stall, then it was kinda like idk, not that ++ so I came into the second one right And so I didn't notice that I had my bag of towels and stuff in front of the first stall So like when I was like gonna have the towel right This girl came in to like organize and stock the products I guess. And I was like oh shoot!! So I was like imma just be in this stall then till she like does her thing right Like I looked out like with the curtains and I looked straight at her on multiple occasions right (Issa just bc I was scanning if there's ppl and there's her) and it's obvious that my bag is in front of the first stall and no one is in front of the first stall and like no bags in front of my stall SO THATS OBVIOUSLY MY BAG and she just paced around for like minutes right AND THEN I THT SHE DID HER STUFF AND CAME OUT RIGHT And just to be safe I like pulled out curtains to like around me right like to the edge so like if ur coming in on the only entrance you'd just view curtains AND THIS GIRL WALKS RIGHT AROUND THE CURTAINS AND IT LOOKED LIKE SHE EVEN SIDEEYED ME AS SHES WALKING BRUH LIKE Y WOULD U DO THAT U KNW IM HERE IVE BEEN OUT FOR MY BAG OMG LIKE ALL THE EMPLOYEES ABNORMAL anyways so I like literally said like "WHAT THE" and LIKE I OBVIOUSLY CAME INTO MY STALL WITHOUT MY BAG RIGHT ((I grabbed one T-shirt)) AND SHE STARTS LITERALLY SWEEPING THE FLOOR RIGHT IN FRONT OF MY STALL LIKE WITH THE SWEEPER THING NOT EVEN THE BROOM LIKE IMMA ATTACH AN EXAMPLE IMAGE SO YALL HAVE AN IDEA OF WHAT IM TALKING ABOUT AND I WATXHED HER IN ASTONISHMENT WITH THE CURTAINS AROUND ME LIKE SHE WAS LITERALLY CROUCHING DOWN SWEEPING LIKE 0.0000000000000001 MPH AND I WAS LIKE ?????? And I just came into the stall from the curtains like omg like she's a literal obstacle And I heard that they called her to the front AND IT WAS THAT, THAT I CAME OUT FROM THIS HOSTAGE SITUATION ANYWAYS OTHERWISE; Very nice, ++++ in comparison to other PF in the area, new and stuff read more

Planet Fitness - The similar sweeper weaponry - Gyms Near Me - Stanton, California

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I was passing by trying get back to the freeway when I saw the sign, and it opened up my mind into checking out this new facility. Much of the rest of the plaza which includes an In-N-Out, Panda Express and Chase is still under construction, so there was plenty of parking. As most new places go, this PF (no Chang) is currently very clean and shiny. Most gyms in general gradually show their age through the wear and tear of the equipment and the number of "out of service" signs tacked onto them, but today there were none in sight. In terms of security, there's a camera and monitor showing people going in and out of the lockers. The Synrgy 360 area has ample room to mosey, and I was pleasantly surprised to see they included different levels of resistance bands. The stretching area also has a lot of space, which is great since mats can be used in that much more areas for floor exercises. Most of the other features are typical. One thing I wished they had that I rarely find is the trampoline thing that you can bounce balls off of, which I believe is called a "rebounder"... The staff was kind when I asked them about this feature and said she'll ask the manager, so who knows? Since they're still in the early phase, they can play around with their offerings. All in all, this is a gym in a decent location. If I'm in the area, I would very likely come back and get in a quick workout. read more

Planet Fitness - It's Garden Grove but also Stanton - Gyms Near Me - Stanton, California

do not go here janei and her am shift are bullys this place in the am is terrible their is one worker who literally talks all day instead of works worst part is she is obnoxious and loud i complained today and then all of a sudden she comes up to me yelling at me manager janei saw what was going on and literally laughed about all the noise the worker and member were making gad the worker come up to me yelling at me what's my problem and i told her i can hear you through my headphones at full blast and you are a couple feet away from me started yelling at me in front of the rest of the gym don't ever come here bad workers pm is great though shout to to the night shift aswell daniel is a good worker but i decided to leave today because one the weights are too small anyways and the workers bullied me today terrible place this has become old managers were cool and had their employees doing their jobs this one has them lounging talking all day and worst being loud about it i told janei her worker should not be confronting me about a complaint when the employee is the one being obnoxious instead of working not even the first time that employee is being all loud one time i caught her talking bad about the gym goers because they were fat and they would never take anything from anyone and f this and that this place is wild do not come here you have been warned read more

5 starrs cause its just a gym. And the issue isn't with the gym. Members do not like being whistled at as a reminder that the hours of operation is closing to an end. Turning on and off the lights isn't a proper way to hint at closing either. The lunk alarm does just fine. Try that 10 mins to close. read more

Planet Fitness - Not 24 hrs anymore. This is 11:05pm. - Gyms Near Me - Stanton, California

Don't breathe when you workout - PF Management here who got my previous review deleted & cancelled my membership without my explicit permission. Kiana signed off where I am supposed to sign to cancel my membership. Shitty people run this place, if you can put up with bullshit this is the gym for you. I don't do bullshit, so I got banned within a week here. read more

We all know that they're not known for their "heavy weights". But it's good enough to get a great workout in and plenty of cardio machines to go around. Besides being clean and the staff being extremely friendly, it's a perfect gym to get your workout in. read more

I've been going to this planet fitness for a few months because its 24 hours and I usually go really late at night. The overnight employees always greet me and everything's clean and organized when I go at that time. Last week I left my foam thing at the gym. It was around 2:30AM when I got home and noticed. I wasn't sure if they would pick up the phone that late at night, but not only did they pick up, Daniel put me on hold to see if he could find it and also left a note so I could pick it up the next day. Not a lot of people would put in that extra effort, and it literally made my night. So Planet Fitness, if you see this please give Daniel a raise. Okay thanks bye. :) read more

When I first moved to the area seven months ago the gyms were closed I found myself getting into a situation I didn't want to be in. When I found out that the one in Stanton was open and had a limit of people that were allowed to come in ,I was excited and came in and met the team which I feel is like my family the entire staff the managers and the entire establishment is Extremely clean and friendly so if you're understanding come on in and get that black card they got the massage chairs they got the Hydro bed state got the total body Tell them Joseph sent ya read more

Oh have I got a story for you. I created my account ONLINE for the chico location in march of 2024 because I lived in chico. I moved back to garden grove and when i went in to this location they informed that I needed to transfer my account ONLINE through the website. When i tried to transfer my account it let me get all the way up to the final button saying TRANSFER and when I clicked it all I got was a message saying ERROR THERE SEEMS TO BE AN ISSUE TRY AGAIN LATER. I tried again the next day and got the same message so I was under the impression that the transfer did not go through. Unfortunately, IT DID and I never received an email saying that the transfer did go through. Then last night I wanted to try again and transfer my account and I got the error message again. This pissed me off so I decided I want to cancel my membership. I did all the steps necessary online to cancel the membership and when I got to the final button saying CANCEL I pressed it and.......the same error message popped up. I tried again and the same message. I eventually gave up and said I'll try again tomorrow. I got charged today and called the location that I thought was still my home location because as far I was told the transfer never went through. When I called my old location to cancel my account they said that it was cancelled 16 days prior to Today. So I said "why did i get charged then" and she said "i don't know". When I went in to the Garden Grove location they informed that there was another account under the same email that i used for my chico account that I had no knowledge of and when I told them that the website never informed me that the transfer went through they told me that they don't know why that happened. Then when I asked for a refund they told me that they can't handle refunds and that I would need to call a number. When I called the number that the MANAGER gave me to call, the person on the phone told me that THEY could not handle refunds and that I would need to go in person to the club to ask the manager for a refund. Then when I confronted the manager with the guy on the phone with me still. The manager proceeded to say that I didn't have proper receipts and then when the person on the phone confirmed what I was saying, the manager then said that he would need to submit a request to upper management and that even then, it would take a while and I may not even be refunded. I asked if i could be notified when the request to upper management and the manager said that he would be submitting the request shortly and that he would give me a call once it was done. It's been 2 hours and i still haven't received any call or notice from the Manager. The Manager actively tried to hinder my efforts to get a refund and when I confronted him he did more of the same. read more

TLDR: The management at this gym is so terribly incompetent; it lacks the ability to provide professional customer service and fails to uphold Planet Fitness' mission statement of "providing a comfortable, safe, and energetic environment where everyone feels accepted and respected." Namely, Ashley M. (last name undisclosed in case she tries to report and remove the review again), the club manager, who thinks it is okay for her and her staff to harass, antagonize, and lie to the gym members but if the member gets upset at them for being treated poorly then she will terminate your membership. SO, some advice from me, don't come here unless you're willing to be treated like you are not human. Also, half the treadmills are always bugged, the machines are dirty, the paper towels are never restocked, and the bathroom is disgusting and reeks of menstrual blood. Ms. Ashley, if you're reading this, you should do a better job at actually managing this facility instead of starting unnecessary bullsh*t with your members and just standing at the front desk chatting with your co-workers. On the brightside, IF YOU'RE HAVING TROUBLE CANCELING YOUR MEMBERSHIP, she's at the front desk M-Thurs from 9am-6pm so you can just go and give her some attitude and she will most likely get mad at you and terminate the membership. It's kind of insane that she thinks it is acceptable for her to FOLLOW A MEMBER ALL THE WAY INTO THE BATHROOM and stand next to them while they try to use it to make them come out and rescan because she didn't recognize them. She simply couldn't wait for them to wash up and then just ask them outside, even though she was already helping out a different member with a billing issue. So at the front desk, she delegated the task of rescanning to another employee, Cesar C., who then went on to constantly PROVOKE THE MEMBER AND LIE TO THEM that they didn't sign in and that it didn't go through even though the member has a record of it going through on the app. Even other members who spectated this event recognized that Ashley was in the wrong and tried to help out and offer their guest passes to let the member Ashley was harassing to go in. When I spoke with Ashley, she failed to understand my point in which SHE MADE A MEMBER FEEL LIKE A CRIMINAL in an establishment she pays to use. Ashley refused to take responsibility for a mistake she made about the sign-in. Instead of offering any form of apology or solace to the member, she and her staff chose TO ESCALATE THE SITUATION BY ARGUING and then became hostile and rude with the member. When the member became upset that she was being accused of something she didn't do and tried to defend herself, Ashley took this as grounds to terminate the membership even though she started the altercation. Assuming that all disabilities are physical is EXTREMELY ABLEIST of this establishment. And failing to recognize that you are triggering someone's mental to breakdown because of your behavior is one thing, but terminating a membership because you don't know how to handle a situation in which you provoked a member to that point because of the way you treated her is absolutely unacceptable and goes to show Ashley's lack of general human compassion and decency. I even took the time out of my day to go and speak with Ashley and told her the member had difficulty with responding to negative situations to which she responded they don't want members like that at their facility. Thank you so much Ashley, for showing me how UNSAFE A PLACE Planet Fitness truly is and how the STAFF ONLY CARES ABOUT THEIR OWN PRIDE and ENFORCES THE RULES ONLY WHEN IT IS TO THEIR OWN BENEFIT. I will never ever in my lifetime step foot in another Planet Fitness again THANKS TO MY EXPERIENCE WITH THE MANAGER HERE. I don't know who is responsible for giving her the role because I'm going to be honest, I've been going to this gym since 2021 and I had no idea she was even the manager. She barely greets the members walking in and always has a stank face when you have a question for her. She can't even hold eye contact when she's having a conversation. The only thing she enjoys doing is aggravating members until they start crying so she can have a "reason" to terminate the membership. I truly, from the bottom of my heart, just hope she finds the time and space to heal so that she stops projecting her own problems onto her workplace and that other members who still frequent the facility don't experience the same maltreatment. This all could have been handled so easily under different management. I am so grateful Ashley freed me from the shackles of PF because I promise there is SO MUCH better out there. Literally any other gym is better than this one unless they decide to better vet and train who they put in managerial positions. You can't put people like this in positions with power, they literally don't know how to act and will abuse it. read more

Started going to this Planet Fitness last year. Never had any issues and is overall a good gym experience. Staff are nice, and have never heard the lunk alarm go off. Sometimes the paper towels need to be restocked and be careful of the leftmost faucet in the men's restroom, it only has 2 modes. Hell inferno and cold. read more

I was almost done with my workout when a red haired girl told me that my crocs are not allowed and I should leave. No warning just leave. I think it could of been handeled different. Maybe give me a warning let me finish my workout. I wasn't gona make a scene so i just left. What's one more bad review and a canceled account gona do to your business. Oh wellI looks like I'll canceling my account soon and looking for another place to go. Best wishes to ya! read more

unfortunately, a dissafactory experience. im pretty socially anxious and mustered all the courage i could to talk to the ppl at the front and get myself a membership. after settling on getting a black card, i asked if i could have a run down of the place and tour of the gym since its been a long while since ive been to a gym and i wasnt familiar with PF. all she did was stand there, point at things i couldnt really see and saying what they were, and all i could do is stand there awkwardly and nod. it would make sense if they were lowstaffed and she couldnt leave the front but they really werent; in fact she had another two ppl manning the front with her as well.. its tough when youre in a new environment, feel out of place and awkward bc you dont really know anything well. meanwhile i went to another PF location in long beach to see if it was any better, it was. not only were the workers at the front friendly to welcome me in but while i was exercising, i saw a worker give a personal tour to some new gym joiners too. wish my first time here was that nice as well. read more