I recently moved out of town and tried to cancel my membership at Iron House. There is no option to…read morecancel on their website, and they do not allow cancellations over the phone. I had to drive 2 hours just to cancel in person. After canceling, they are still attempting to charge me and are adding additional fees. The manager does not respond to emails, which makes the situation even more frustrating. This experience has been extremely disappointing. A business should make the cancellation process clear and accessible, especially for members who relocate. I would not recommend unless you are prepared for a very difficult cancellation process.

The gym is open 24 hours a day. Access is controlled with a card. Facility has everything you…read moreneed for a good workout. Staff and management are always maintaining the equipment. Sometimes you may need to wait for specific pieces of equipment or weights...

I love it! It features a swimming pool, sauna, steam room, group classes, childcare, and courts for…read moretennis, basketball, and volleyball, along with staff who are always ready to help. It also offers a wide range of machines and weights.

Management sucks. Place is not cleaned. Machines are always dirty. If I could give it negative…read morestars I would!

So, I genuinely don't understand the negative reviews of this place. I was interested in joining…read morehere because my cousin highly reccomend them as a great place to workout with a lot of amenities. Then I saw these reviews so I was hesitant, but I'm glad I decided to check it out for myself. Starting with what I like/love about this place - There is so much that they offer!! Seriously! They have two different studios, a bunch of different classes with convenient times, a beautiful gym floor with a whole second floor of cardio equipment, a beautiful indoor and outdoor pool, hot tub, plus a turf room and gymnasium which is huge by the way! People complained about the price, but honestly you get what you pay for. I feel like they offer you a lot for the price! - Most of the time the gym floor (where I spend most of my time) is not crowded at all. I'm a bit shy and can sometimes get intimidated quickly so it's so nice to not have somebody right next to me, feeling like I'm being judged for whatever reason! - Their cardio equipment is so modern and fresh! I've never personally tried it cause I couldn't figure out the audio part but you can literally sign into your Netflix account right on the machine, and watch whatever you'd like. I also noticed they have something called RunTV. I'm not exactly sure what that is, but it's still cool, regardless. - This place is the cleanest gym I've ever seen. From the gym floor, to the pools, etc.... seriously super clean and well kept - Employees are very friendly. Not sure why people have said otherwise, I've never had a negative experience. Also the trainers that lead the classes are great. - Nice parking lot. It's nice to not have to waste time looking for a spot like at plenty other gyms. Also for those who need it there is seriously plenty of handicapped parking. - Locker rooms are large and spacious with nice size lockers But while I do love this gym/facility there are a few improvements I think could be made - Firstly, although minor I wish they had closed captions on the TVs in the gym. - As for their cafe I wish they had a little bit healthier options. They do offer some sports drinks and granola bars, which I suppose could be considered healthy but they don't have any fruits like apples or bananas for vegans and vegetarians. I also think it would be great to add in some to-go salads or sandwiches. - Again, something minor but the restrooms are all in the locker room which is a bit far from the gym floor. There's been a few times when I couldn't hold it and had to walk all the way back to the locker rooms to use the restrooms and walk all the way back. I don't know if they could change it now that the facility is built but it would have been nice if they took that into consideration and added an extra restroom closer to the gym somewhere. - Lastly, their rock wall "training" is only offered at certain times. I was originally told this when signing up and thought okay no big deal but then after signing up the gentleman at the front desk told me that they just had to call for someone to show you and "train you" to be certified to use it. Then when I wanted to use it and be "trained" I was then told again that they only hold them at certain times which is like 4pm or something on weekdays and 11am or something on weekends. I understand the importance of needing to learn how to use it first so you don't hurt yourself but that whole situation was just confusing and I wish they offered more training times. Overall though, I seriously love this place. It's truly a great place to come and workout or just relax by the pool or whatever. I'm glad I listened to my cousin and not some cranky people on Yelp

Tried to take my kids off the membership because we don't use the child care the pools or any of…read morethe amenities for our 1 and 2 year old. And they want to charge me an extra 50 dollar fee to do so. That's insane. Gym is mediocre at best with equipment available. You can find much more at other gyms in a 5 mile radius with significantly lower cost. When equipment does break it takes forever to get repaired. And this may sound silly by the dumbbells only go to 110. But seriously the lack of actually useful weight lift machines is annoying for what you're paying for. At these prices you'd expect top of the line equipment with tons of variety and you just don't get that here. You get the basics at a premium cost. Not to mention ive lost count how many times I've gone to wipe down a piece of equipment and the towel dispensers are empty.

Terrible didn't tell us we couldn't do anything except basketball till we payed couldn't even sit…read moreon the bleacher

Terrible staff here extremely unprofessional as rude. We used our FAMILY MEMORSHIPS in which you…read morecan bring a guest I went with my brother his girlfriend and baby and the lifeguards were extremely rude to my brother and singled him out saying he needs to get out of the pool and they need him at the front desk trying to get him to pay for swimming an get a membership when we have one. Talk about racism and sexist. Not only that but would not provide a life vest for the baby because she looked too small when she's almost two. Also trying to tell my brother how to hold his daughter in the water when he was just having fun and playing around with her? Extremely unprofessional on behalf of the lifeguard considering they sat there talking most of the time and left the pools unattended on multiple occasions. So because my brother looked "suspicious"to them we had to do a walk of shame like criminals when we already had the fucking cards and memberships. Will not be returning and definitely did not pay for the memberships we already have because fuck you.

Stopped by on my way through town on a long roadtrip. This gym has everything you need- two squat…read moreracks, dumbells to 125#, all the cable machines you need, and friendly staff. It's also clean and has a locker room with showers and lockers. Appears to be powerlifter friendly. Two thumbs up.

They will jack your rates up without notice, tell you they'll refund it (and won't do it) and when…read moreyou cancel, charge you for another month after you cancel you membership (take your key fob too) and try to tell you your contract is FOUR TIMES as long as you really signed for. RUN FAR AWAY FROM THIS PLACE AND THEIR NEW OWNERS. Any other gym in the area is comparable or better than this place and their rude owners.

easy for out of towner to get in... clean locker room. sparse equipment but probably fine for arearead more

I have been coming here since '99 and Ryan has done a fantastic job transforming this place. It's a…read moreclean, well organized, no BS gym. Any time of day it's all available.

My membership was held here for 2 years,but what happened to me the past 12-14 months was…read moredisturbing. Ryan Troutman the owner continually made false statements about me behind my back to other members in the gym in essence defaming my character. For some reason he assumed that I worked for the FBI and told numerous members to stay away and not talk to me. During this time I became an outcast in my own gym, while Mr.Troutman seemed nervous and fearful the times I was there for no reason. If he or anyone else would have came up to me and asked, I would have told them I do not work for the FBI and never have, but no one ever did as everyone believed the lies. What is interesting is that during my entire membership Mr. Troutman and I never had a conversation together. For months I ignored all this until finally it became such a toxic environment there that I left 3 weeks ago. If this could happen to someone who is a senior citizen and served this country like myself it could happen to anyone who decides to join this gym and I am determined that it will not. You never make judgments about someone that you don't know and never spoke to before that is unacceptable