I visited the Greenfield Lakes Planet Fitness while I was in the area and it was a very positive experience. The staff members were incredibly friendly and welcoming from the moment I walked in. I was also really impressed by how well-kept the gym is--the equipment and the facility were very clean, which made for a comfortable workout environment. It's clear the team here takes pride in their space. If you're looking for a great, professional place to work out in Gilbert, I highly recommend this location. read more

Planet Fitness - Gym - Gyms Near Me - Gilbert, Arizona

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This location - at 7am, not crowded at all. Love that. Locker room, empty. Plenty of machines and equipment open and has that typical Planet Fitness no pressure feel to it. Plenty of showers too, which is nice so if it was crowded I wouldn't have to worry. They have a Black Card spa too if you so happen to fall in that group. Desk staff always friendly and welcoming. It's a Planet Fitness, so remember this is not going to be your HARDCORE CRAZY EQUIPMENT AND PUMP IT UP vibe. It has what you need for a solid workout and nothing more. If you're expecting a Gold's Gym vibe, not it. That said, there is no where I'd rather pop into in the morning for a chill workout where I don't need to worry about waiting for a ton of machines. Also- I saw zero people sitting on their phone's on machines. This was a relief. My old gym, people would camp out on their phones because the gym was a social scene, not a place to workout. Love that about Planet Fitness locations. read more

Planet Fitness - Gym floor - Gyms Near Me - Gilbert, Arizona

Came back 5 days later and paper pieces still on ground the floors seem NOT to get clean. PF. Just hire a cleaning Service..FYI. EOS hires a third party cleaning service and they domgrtnthe job done.. cleanliness at a sweaty gymn were equipment is used by many should be priority that includes floors.. disappointing read more

Planet Fitness - Gyms Near Me - Gilbert, Arizona

They get 2 stars just for the amount of equipment provided. HOWEVER, the cleanliness of the place is VERY lacking! The equipment is dusty with hair and dust everywhere. We know the floors are not being cleaned either! The same hair, dust, paper towel pieces, etc remain in their same positions for weeks on end. Just putting a yellow warning wet floor sign up means absolutely nothing. And for the toilets...dirty! just don't get me started on THAT!! read more

Solely leaving this review as the so called "'manager" young female has the worst customer service ever. Every time you walk in she's on her cell phone and doesn't bother greeting you. I watched a gentlemen report the paper towels being out in multiple stations and she just nodded her head and went back to being on her phone. If you aren't going to at least act like you care about your gym what's the point in guarding a front desk leaving a bad taste for current and future members? The guys at the front always are so nice and helpful- perhaps this location needs to promote one of them if that's what management is about lol!!! read more

So happy I joined this location! After moving from PA while all the gyms were closed, I hesitated to go back once everything reopened. I joined the greenfield and warner location of PF in November, and I have been pleased with my experience so far! The staff are always friendly, greeting you when you come in and a "have a nice day" when you leave. They're always cleaning something! There's a great variety of equipment, and I've never had to wait for anything I've wanted to use. Everyone for the most part cleans their equipment after use. I definitely feel comfortable working out here through this pandemic. Kudos to the staff for being awesome! read more

After 15 years of home workouts, I decided to join a gym. My sister and I started going to this location about a month ago. We go on weekends as well as after work during the workweek. It's never crazy busy and I love that. Super chill atmosphere, friendly staff, clean place including the locker/rest rooms. Pleasantly surprised at how much I'm enjoying it. No meathead gym bros or gals that are simply there for the gram. All of the machines have little graphs on how to use them as well as QR codes to videos (super helpful for us newbies). It also seems like the A/C is able to keep up on the hot days and that is a huge plus. Overall, 5 stars. read more

A very nice Planet Fitness friendly staff and nice clean facility they take pride in their job. My friends and I didn't realize this club was here and it made it easier to get a workout in as it was close. Get the Black Card membership as it allows you to use all Planet Fitness Clubs. read more

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I have been going to this gym for a little over a year. It is always clean and never too busy. It is cheap and I appreciate that the staff never tries to upsell you stuff. They have a good variety of machines and everything generally works. The staff is nice. read more

I only tan at PF but it seems to be big waste of time. Made 4 trips this week and 2 out of 4 times the booths/ bed did absolutely nothing and I stayed in the maximum time. Apache Junction 2 of the 4 visits were exxxxtremely dirty ...I always have to clean before and after every time I visit at that location. (Wont go to that one again). Now leaving the Gilbert location off Power Rd because I have to wait full 24 hrs even though I'm obviously still white as a ghost. I have wasted my time and gas 3 of the 4 visits and no one seems to care about my complaints one bit. I felt like they should have let me tan in Gilbert. I will probably cancel my membership if this happens again tomorrow. read more

This place could do so much better. Most of the time the women's locker room is a mess...dirty toilets and messy floors. As for the staff, they are constantly on their phones, sleeping, or inattentive to members checking in. read more

Sneaky! I signed up during a time it was supposed to be $1 for the first month. Two days after I signed up I was charged for the full month. This type of bait and switch is illegal! read more

This business has the best employees the assistant manager and manager are awesome and treat people well by far one of my best experiences with a gym read more

Walked in 8 minutes before closing and tried to squeeze in a 5 minute tan and was told I couldn't be in there since they are closing. So clearly they don't close at 9 on Sundays, they close at 8:50. Extremely disappointed with how the gentleman handled it and spoke to me! read more

I had lost my wallet twice now there, the staff, especially this guy named Nico is very nice, very hard working and honest enough to return my wallet. He is always friendly and professional and it makes a huge difference. Thank you Nico and Thank you Planet Fitness! read more

I started going to this location several months ago and glad I made the decision. I live closer to another planet but go out of my way for this one. The staff are very friendly and helpful. I lost my keys once and they were on it to make sure I got them back. One worker I see often is Chris, he's always smiley and happy to greet me in. He's often walking around too checking the machines and cleaning them. read more

I've been to a few different gyms and most have not promoted the highest service or facilities. This location maintains high levels of cleanliness and maintenance on their machines...this site does which earns my 5 stars. read more

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I just joined the Planet Fitness on Mcqueen. Large selection of machines. Clean location. I just wished they would play a mire varied genre of music. They obviously cater to the younger generation. Too much hip-hop, gangster rap. Some of your customers are seniors. Would be nice to hear classical, soft jazz, ballads. Maybe turn the volume down just a bit. read more

Just had the worst most degrading experience at the Planet Fitness on Dobson and Elliot. The staff could care less that we were there and their unprofessional attitude was ridiculous. We were trying to sign up and they kept stopping to have a separate conversation then they both walked away and a third person walked up and was like what can I help you with? Litteraly what? I explained that I've already told both employees why I was here and they both walked away. Her response was to tell us to calm down and take a deep breath. She was so condescending for no reason. We were never rude, I was so shocked I just said never mind and the staff started laughing when we walked out. I will be reporting to the main manager and would love to get ahold of corporate. read more

As a former Lifetime Fitness guy, I'm very impressed with Planet Fitness. The staff is friendly. The gym is relatively quiet and remarkably clean. The treadmills are great. Sure, there's no pool but I like how I also needn't deal with loud classes and constantly changing layouts and equipment. read more

Best gym in the area. I love orange theory but it's nice to push weight too. Gym is clean and everyone seems to do a good job of cleaning after themselves. There's a couple machines that are missing for my workout but over you get more than you pay for. Definitely the best gym in the area read more

Cleaning bottles everywhere 5/5 Clean gym. Open 24 hours. Heaviest dumbbell only goes to 75 lbs No barbells, only smith machines. No decline benches whatsoever Couldn't find a decline machine but I could have overlooked it, hella machines. Cool circuit workout area. Tanning beds and massage chairs. Only one spot to fill water. read more

Just joined here after too many miserable experiences at Lifetime Fitness. I signed up for the Black Card membership which includes the gym and the amenities for $22/month, $1 enrollment fee. It beats the heck out of what I was paying at my other gym for a family membership. You have to be 18+ to carry the Black card level membership, otherwise, it's $10/month and an enrollment fee or tag along for free if you know someone who carries a Black card and is willing to let you use the unlimited guest pass. They do not offer family memberships, it's individual only. Apparently, this is a brand new gym. The equipment is all new and it's CLEAN!! I was so impressed with how clean the locker room was and all of the equipment. So far I've taken advantage of the gym, the hydro massage, and the total body experience. I haven't tanned since I was 18 so that's probably going to be lost on me but the best part is personal training is included at NO extra cost! Granted, there is 1 trainer but they offer a lot of classes and one-on-one training for no fee. I plan on trying that out very soon to see if it's worth it. I've been here three times at various times of the day and it's not busy at all. Today I was probably one of 10 people working out. It was nice to have my pick of the weight machines without 1) stepping over people and 2) waiting for some asshat to finish his Instagram post before getting off the machine. The only thing I wish this gym had was a kids club. The locker rooms are just that - lockers (bring your own lock). There are individual showers with an attached changing area but you bring in your own towels, toiletries, and whatever else you need (hairdryer, products, etc). So far, so good. Let's hope this gym stays clean and functional! read more

Can't express how great this place is. Have had such pleasant experiences with every single person who works here. As someone who came from EOS it's such a big change in friendliness. They actually care about their members and stand behind them. Had an issue with billing for my first charge so I called the location, the manager was the first one and picked up immediately and assured me it was no problem. Even guaranteed me that if the billing company tried to hit me with a late fee he would ensure it got waived. Grateful for companies who see people as people!!! read more

staff were super friendly, locker room was spotless! definitely my favorite location now

This is a brand new location. So obviously it's very clean and all the equipment is new. Let's hope people keep it that way for as long as possible. As well as I can see, the staff is intent on keeping this place clean too. Of course the locker rooms are clean too and the showers are designed with privacy in mind. But be mindful to bring your own soap because I noticed there are no soap dispensers and they do not provide bar soap like other planet fitness gyms. Have a great workout. read more

Planet Fitness - Front door. - Gyms Near Me - Gilbert, Arizona

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Very clean, organized gym. Friendly, helpful staff. No stress workout. Equipment is always in perfect condition. Greenfield Warner location.

This location is great! Almost always empty (when I go at least) and it's very clean, plus the staff is really friendly without being overwhelmingly in your business. Out of all the gyms I've been to I like this one the most read more

Dirty Filthy licker rooms showers and bathrooms. Floors are sirty in gym. The.place has soap scim on floors, toilet paper on floor, smells like stinky feet. The front desk crew stand around talking t o.k each other, showing phone pics, and discussing bathriom bull st...talk instead of doing their job. Which is to keep place clean and safe for customers. Attitude towards really working is bad on evening shift workers. Talk gossip and have friends hang around desk Manager is not a leader and does the same while place is dirty..... does not direct his team in any constructive way Check out other gymns and the low cost really shows here Might be better to get quality over cheap prices.... read more

I recently returned from NC with my wife. I transferred my membership to the Planet Fitness on Power Road in Gilbert AZ. The staff is incredible, From Illiana, the manager to Jonathan, and all of the staff. Super clean, and very well maintained. Thank you for all that you do! read more

I looove this gym, clean, great customer service. I also love how the women that come here are respectful and wear clothing that are not triggering to other women. It's hard to go to a gym and some girls are half naked... I feel comfortable here, nobody is trying to show off but doing their own thing. I love it here read more

I'm from out of town and this is the first time I've been to different location. I was hesitant at first because I didn't know what to expect. I was pleasantly surprise that it was just as clean and friendly as my own gym that I go to. read more

We first heard about Planet Fitness while we were vacationing in Florida. The gym instructor there highly recommended us to find a Planet Fitness Center near us when we got home. We did! It is on Greenfield road and it had just opened! My husband and I have enjoyed coming to the Planet Fitness facility a few times weekly. The manager, Abby and the staff members always treat the customers with great respect and friendliness. They are always hard at work keeping the place clean and the equipment polished. And the bathrooms are always clean. We really appreciate all the staff members for their dedication to their work. We will be coming back year after year. read more

Nice place to workout, friendly staff. People for the most part are respectful. Comfortable temperature to workout in, always clean staff regularly cleans. read more

I can't believe people workout at this place. The color purple all over the place makes my eyes want to bleed. And a day pass costs $20... no judgements tho lol. read more

Brand new location. So happy to have a PF in my part of town again. You can't beat the price, the cleanliness, or the lack of lunks. A great neighborhood gym that is for the normal person just trying to stay in shape. Tons of cardio and weights (both free and machine). Big bonus, super clean and well smelling locker rooms with clean showers (that have a dressing room attached to the shower)! read more

When I got the black card membership none of the employees told me that is was a 12 month commitment so when I had to cancel my membership today because I'm deploying at the end of the week they charged me a $60 cancellation fee! This gym is not military friendly and I will not be returning to this gym when I return home next year. read more

I would honestly give this place 5 stars if they would fix their elliptical machines. Seriously, they are all programmed wrong and they are so annoying and dangerous. First, you set the level and the machines won't move out of level 1. I can set it to level 20 and it's still functioning on level 1. I usually have to switch machines and play around to get it to work for 5 minutes before I can even get one to work. Then, once you get them to work, without any warning, the machine turns off! I'll be on level 17 giving it my all and the machine resets to level one and I lose all the data from my workout (time, calories, distance). Literally, if I wasn't holding on with 2 hands I could get seriously injured. Then, I have to finish my workout so I have to take another 5 minutes to get the machine to work again. Right in the middle of my workout. SO annoying!! I have complained numerous times and they have told me that many people have complained and they're working on it. But I've been coming here since they opened and it's been a problem since then...so like 9 months or something like that. Otherwise this place is great. I'll update my review when the machines are fixed. read more

I have been trying to pause my membership since before covid due to medical issues. I leave messages, send emails, contact them thru their website and no response. However, they are quick to take money out of my account each month. What a joke. I will give them one more opportunity to make things right and pause my service. In addition, I have not set foot in this facility since pre-covid. They have not contacted me about returning. They just take my money, thieves! read more

The fact that this is a brand new facility lends itself to a better appearance over a more established facility, but I think the writing is on the wall in terms of the effort staff is making in terms of upkeep and cleanliness. . . and I don't think that a year from now the appeal will be there if maintenance isn't improved. I've noticed that some of the shower stalls are beginning to show signs of black mold in the grout lines. Hair on the walls. I also noticed that one of the showers wasn't usable this morning because the shower handle was missing. Make sure you wear shower sandals. The floors can be gross in some areas. Staff are kind of hit and miss. Some people should not be in the service industry. I've barely been acknowledged in the mornings after shift change. Staff can sometimes be found outside on their phones. . . not cool when there's only one person assigned for duty. With that said some of the staff are fantastic and very accommodating. I wish Planet Fitness would do what the retail industry does with mystery shoppers. Maybe they already do. . . and if so they need to send one out to this facility. I cancelled my membership at a more upscale gym to join Planet Fitness because it was so conveniently located, brand new and offered the upgraded spa amenities. Not once did I ever feel disrespected or question maintenance efforts at my old gym. I don't expect a song and dance, but a welcoming, happy staff that maintains a consistent level of customer service and cleanliness would be nice. . . I'll give it a year. . . read more