Excellent Kind and helpful Clean and easy Love the crowd too Would recommend this gym to anyone read more

I love the gym, but the showers always seem to be out of hot water and the drains are clogged. There is constantly a huge puddle of water on the floor. Be sure to shower at home. I pray no one ever slips read more

Updating after yesterday when I discovered the relaxation lounge and after The Camp wouldn't honor a deal across the street. Yesterday, I was able to indoor tan, do red light therapy and vibration?, hydromassage and chair massage. And they have all sorts of beverages available for a low price. Check in is easy on the app. And it's so great I get to bring a friend for free with the black pass. My roommates love this! Oh and it's open 24/7! So you can shower here before work after exercising. Just remember to bring toiletries. And possibly a lock for the locker. Going to make a TikTok @bipolarmominrecovery *Pros: -Affordable Membership- Planet Fitness is known for its low-cost plans (around $10/month for basic, $24.99/month for Black Card). -Clean & Well-Maintained -Friendly Staff -Good Equipment Selection- Decent variety of cardio and strength machines for a budget gym. **Black Card Perks** - Access to massage chairs, tanning, and guest privileges (for premium members). Location & Hours: - Address: 20720 S Avalon Blvd, Carson, CA 90746 - Hours: 24/7 Shoutout to Gian Carlos* (spelling)? He's a great trainer read more

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I hate how there's NEVER NO MATS, it's hard to find bands and mats. I usually have 2 people every workout sesh asking for my mat while im doing my exercise. I usually see a trainer taking all the mats, it would be easier if he puts it back where they are usually are. HOPEFULLY they can fix this issue ! because it's repetitive having people interrupt me while I'm actively exercising read more

This is my favorite planet fitness in all of LA COUNTY. I used to work nearby but now its too out of the way for me and I miss it. One woman at the front desk was exceptional I wish I remembered her name she is alwsys welcoming and is way more detailed at cleaning I hope she is appreciated. she has a unique name. read more

This location has not had adequate hot water in the womens shower area for months. The staff and management refuses to address the issue that has been reported by multiple guests. read more

The people are cool the place is clean the atmosphere is perfect for spending you time

During the week, the bathrooms and facilities are clean. On the weekends, they're not. Their weak staff is excellent but their weekend staff sucks at cleaning the restrooms. read more

This location always has an issue. Female restrooms disgusting and no toilet paper constantly. It's always over packed makes me wonder what the max number of people that can even be in the gym at one time is. The wifi randomly goes down so you can't make purchases and of course they don't take cash, so your just outta luck. Now I have to be inconvenienced by there inconvenience. This place is a joke don't waste your time. read more

This is my daily gym. I am not sure if this brand is comfortable calling itself a budget-friendly gym, but I see that way. I use this gym because it is my escape from my day of toil and upset, or at least I try to make it my escape, my self-care, but sometimes the noise of the day is not lessened by the noise of the gym. Regardless, this gym is a good choice to make on the daily, most exercise is exactly that- a choice for your health, that belongs to the body, mind and spirit. The above is the truth of why I love this place. It is a place with iron, and equipment to make you sweat-- even just enough for you to claim a workout handled and crushed. And when I pair the iron with my beats, the day is mine to elevate. But that is how I chose to view this place. If you were to assess this place objectively then it has bumps, sores and blisters to address. Chief amongst these, in my personal opinion, is the unkempt nature of the bathroom. Every time I go inside I brace myself for I might suffer an odor of bodily fluids dispensed. On rare occasion, the odor is a stench. And the stench is fierce enough to not be ignored, not so fierce that is offensive. The gym also has its basic problems. You go there after work, and it is packed. You cannot find the weights you need, and you do if you are lucky. But that is the burden of going to a gym that is not yours, or that costs a lot to join. So it is the responsibility of gym goers to be flexible and be opened to changing their workouts so they can find the equipment that they need but maybe not the equipment that they had hoped for. The staff here is friendly enough, but does not take its job super seriously. However, I have never had any friction with the staff. They are supportive, they are there when needed and carry out most tasks to a competent level-- I mean this gym can be worse. This one time I left my gyms in a cup holder of a treadmill. I asked one of the staff members to get them for me as someone was already using the treadmill. I know it sounds like a lot because I could have asked the guy myself, or just snatched the keys myself, but I remember that in today's world people kill over principle, and people kill over misunderstanding over chicken sandwiches and house renovations gone wrong. I can see myself being punched for interrupting someones workout. It is a small chance of that happening, but I did not want to approach someone in a treadmill and snatch my keys from a cupholder. He might have wondered why I snatched and responded with fists. Yes, I know this scenario is not likely to happen, I will admit that. But I have seen people fight over equipment at this gym. I have been intimidated to give up equipment at this gym. So to play it safe I asked for support and received it which makes the people of this place attentive and courteous just not super developed in their professionalism journey. But there is time for that. On a positive note one day I wrote this email to a district manager after a planet fitness employee came to my aid: I am writing this email to happily sing Jimiah Henderson's praises. The Planet Fitness corporation should be aware of the fabulous employee it has amongst its ranks. Yesterday (on my leg day) I was using a Smith Machine. After doing my squats and my Romanian DeadLifts, I began doing hip thrusts. A gentleman came and asked me to take the bench of the Smith Machine, and move it to the side because he and his friend wanted to use the Smith Machine, and I was not using the Smith Machine for its intended purpose. I am not the type of person who engages in conflict so I begrudgingly agreed. So I went to the weights section and began different forms of squats. But my frustration got the best of me. I went to the counter and asked to speak to the manager. I wanted to learn about your policy first. Perhaps I was using the Smith Machine incorrectly and the gentleman had the right to ask me to move. Jimiah, explained the policy. The gentleman had no right to ask me to move, I had the machine, there was no time limit attached to it and he could have waited for me to be done. I asked her to speak with him, to inform him of these policies. She agreed. However, Jimiah had the presence of mind to ask me to let her speak to him first, without me. This is an admirable moment, as Jimiah was going to deliver my message without escalating the situation. We did not find him the first time around. I spotted him, and bothered her to talk to him, now that I had found him. She went to speak with him. I am not sure what happened between their interaction, however, she asked the gentleman to leave, as he was being rude to her. I felt relief as he walked through the doors, to his exit. A safe space does not need bullys. Not even a little, not even at all. I took the time to write this email, because Jimiah protected, not only my well-being, but also made the Carson Planet Fitness at the Carson TownCenter a welcoming place for me. read more

Over packed & needs better staff they always have attitude. It's not that clean either.

On Saturday 8/2/25 in last month, it's my first time to go at the gym to sign up for high school pass, the staff name is Jacob who help me to sign up with the membership on their planet fitness app for summer high school pass to use it until August 31, he was so kind and helpful. On Sunday 8/31/2025 my parents and I also went there again for sign me up for classic membership because the high school pass last day to use it on august 31. The staff there were so kind, amazing and helpful help me to sign up for classic membership on their planet fitness app again and I really enjoyed my workouts!! read more

I had certain expectations for a gym, but encountering unmotivated staff wasn't one of them--especially in an environment that's supposed to be filled with motivation. On Sunday, January 12, 2025, I accidentally dropped my AirPod in the leg press machine. When I asked for assistance, the gentleman who helped me genuinely tried but couldn't retrieve it. He made a report, noted my name and number, and told me it would be addressed by the maintenance team, promising I would receive a call the next day. The following afternoon--Monday the 13th--I called for an update at 1 PM. The woman who answered informed me that maintenance had checked that morning but found nothing. Meanwhile, I was able to track my AirPod, which was saying ut was there. She mentioned i did not receive a call because there was no record of my name or number, which left me quite frustrated. When I arrived later that night, I was greeted warmly by the overnight staff, Bryson and Anthony. They were incredibly helpful. I explained the situation to them, including the mix-up with the incident report. To my surprise, Bryson was able to pull the form right out of the binder! Anthony then kindly walked me to the leg press machine, skillfully detached the cover, and retrieved my AirPod for me. A huge thank you to Bryson and Anthony! Their dedication and effective teamwork made all the difference. These two definitely deserve recognition for their outstanding service! read more

I have no idea why this gym has low ratings, but I like it. It's the cleanest one I've been to - which matters a lot to me these days. People actually clean the equipment and there isn't a weird stench. My sense of smell is similar to a dog's so I'm sensitive. Other than that I usually go during non peak hours so it's not really crowded. I did go after 5 PM a few times and it's way too busy. The staff is friendly. I like the hydro massages - I do it once a week. And super close to my house so I'll keep coming back! read more

Planet Fitness - Gyms Near Me - Carson, California

The staff is very unpleasant, and the Mgr. Olga only talks to the members that brings her food or coffee, I also noticed the restrooms are very unclean. read more

I was a member for about two years. I had a great time with my personal journey, I achieved some goals in this gym. Unfortunately, I cancelled membership last month for a few reasons. For the last 30 days of my membership, they had removed a lot of equipment, machines, and half of the gym was empty and disorganized. I don't know what happened, there was maybe one paper flyer that said "Sorry, under construction." Missing half of the gym equipment declined the quality of my experience by a lot. Like mentioned, I attended this gym regularly over the course of a year and a half. The staff always seemed miserable or not working. Dumbells were always all over the gym. When doing hip thrusts on the ground, the floors were not as clean as other gyms I have been to with bits of wrappers and hair where I worked out. There were regulars, like myself, but I NEVER had a community. I could see past missing equipment and trash, but what made me cancel was the fact that over the past 2 years the staff and members were dry. I liked my time here because of the distance, it was close to my house and day-to-day route. But I have switched gyms and noticed the IMMEDIATE difference of attitude, environment, and overall quality of the staff and gym. I hope they improve some stuff like customer service, equipment management, and cleanliness. read more

I know it's a Planet Fitness but this location is dusty, musty, crusty. Crowded at all hours of the day. The stair masters have potholes. They put the stair masters so close to each other you could literally patty cake with stranger next to you. I douse the cushions on the machines with the cleaning solution before I go on but I still end up smelling like aged cheese after On top of that, I saw a guy smash someone's windshield to steal! read more

Hot showers and handicap showers are good.someone taking photos inside the locker. Told management. They talked to him to not do that.

Most gyms will have poor yelp reviews because folks will have one negative experience and ruin it for everyone else. This isn't the case here - TRUST the reviews, there's truth in the negative streak of reviews with this location. It really is amazing how much people are willing to tolerate being harassed, but we all deal with it because it's more convenient to not do anything than to find a better situation. Especially when you're getting away with paying 10 or 20 bucks per month for a gym in the age of inflation, you should expect much when you're cheap. TRUST the reviews this place has. Do not come here expecting to work out in peace or be left alone - the personnel function more like the gestapo than people willing to help you. read more

It does the job for what it's worth. The staff is chill, they mind their own business and don't try to upsell me something each time I come in. Its open 24 hours a day, has some decent weight for working out. I mean it's not a real gym, the usual. Dumbells go up to 75 and no barbells. But if you're on the go traveling, It does the job. read more

I've been coming to this gym for almost 2 years already,they gone fast because out of all the plant fitness gyms this is my gym of choice,the staff here makes me feel like family especially staff member ZUALLY FLORES she's very kind helpful with the gym members,my best regards to Carson Town Center afternoon & and evening staff read more

The employee, DANIEL at the front desk, went above and beyond to help me get my account situated. After I tried numerous attempts to fix my account thank you now I could go to any planet fitness very much appreciated. read more

Light skin Hispanic Male roughly 5'10 working on 1/3 at 11:35am; was extremely passive aggressive; This was my first time at this location, and i checked into the massage chairs, There were 3 associates plus a taller african american male dressed in all black. after checking in not a single team memeber approached us to assign us a chair. we waited a few moments and asked the associates if we needed coins for the chairs, the rep said the screen would tell us which chair we would have to go to. So we got seated and the chairs didn't work, so i approached the counter, the rep was very passive aggressive and accused me of not waiting for a rep to assign me a chair. I let reminded him that i waited there and was not approached but either employees just standing there talking almost themselves. This is my first and last time at this location. I work in customer service, so i'm well aware how resolve customer inquiring politely and professionally. This associate did not do either or. read more

I personally like this gym. It's clean especially the bathrooms (womens - always smells clean). They have sanitizing stations in the workout areas, I believe there are 6 so you can wipe down your machines before and after. It's a big facility and have a variety of weights and assisted machines. I like that the machines are based off of weights vs. resistance bands. I also notice that if any machine is broken/ripped that it is usually repaired by the next week. Free weights are usually put back in it's designated places. Free Wifi, good a/c + fan and lots of tv's. Also good lighting (meaning that it doesn't look like a dungeon or drabby) It does get quite crowded when it's rush hour. I have toured other gyms near by and this one ranks higher than the rest, for me. read more

ive been coming to this gym for years and have enjoyed it so far except when the lady with red hair at the front desk responded to our questions very rudely and dismissive. she was more interested in the conversation with her coworker than attending to the needs of customers. read more

I don't know why ratings are low. I guess it depends on the time of day you go?! I am gym regular for weekday mornings. Morning staff is friendly and welcoming. Never had a problem with using any equipments/machines. Bathroom is always clean. People pretty much keeps to themselves & minds their own business (a huge plus for me) For me personally I like this gym. read more

Brand spanking new with that new machine smell. So much more spacious than both the Lomita and Torrance locations. PF learned and laid out a better floor plan. There's a ton of parking and after Kmart finally closed down after holding on for dear life, this is a great choice for a location. The staff is still learning but friendly none the less. All the sanitizer sprays are full and just what I expected from a new gym. I'm excited and so far so good! read more

Second time overcharged. Once in 2020 during Covid and again recently. After 4-5 customer service submissions I drove by the location. Not even 45 days into the black membership, the young lady at the desk told me I would have to pay $58 to cancel the contract-- thought there was a "cancel anytime" policy-- not charge you anytime practice??!! Highly advise NOT to go to this location. Dirty black card services rooms and people stay on their cell phones at the work out stations. They need to refund me and not charge me for quitting. Always some "make it up as you pay" with this location. No receipts, emails, customer service call backs-- nothing!!! Don't send me a "canned" Yelp template. I'm very active in the community and have NO issue in sharing this review . Solve the issue. Like the other reviewer stated: SCAM read more

This review is based on my signup for membership to the club. That YEE held at this location last week got me seriously thinking about dumping LA Fitness and joining up here instead. This facility is much better in so many ways: clean, tons of equipment (most especially the ever so popular treadmills), PF360 and 30-minute workouts (these are cool, BTW), the black card spa (WHAT?), open 24/7 (which may come in handy for insomniacs like me), bring a guest anytime without having them harassed or pressured into joining, I can go to ANY Planet Fitness gym I want anywhere around the world, and the ultimate cherry on top: it's so much closer to home. Really, the only thing they don't have is a pool which I've NEVER used in any other gyms. Welp... I pulled the trigger and signed up! $0.25 for sign up fee, $21.99/month and a $39 annual fee. (That's $25 and change per month.) [JUST FYI - AS OF TODAY: LA Fitness Club rates: $49.00 annual fee, $99 initiation fee and $29.99/month (for multi-club) or $24.99 (for single club.) 24HR Fitness Club rates: $49.99 annual fee, initiation fee of $29.99, $31.99/month, $95.04 DUE TODAY. (This is the cheapest rate, by the way.)] I didn't get the team member's name who helped me with the process, but I walked in, showed my ID, gave all information she needed and was out in less than 10 minutes. While in the process of doing all this, a few members came through to check in (most with guests) and sure enough, none of the guests had to sign or show anything. (I was advised to have guests bring ID anyway... just in case!) But yeah, that whole signing up thing was a pleasant experience. I feel so motivated! Will update my review sometime soon - AFTER I use the facilities, of course. So looking forward to this... SO EXCITED! read more

Planet Fitness - Gyms Near Me - Carson, California

The worst planet fitness in the country. The staff especially at night including the female manager is rude! Unprofessional. The female staff at night don't greet you. Very unfriendly staff. Horrible!!! read more

This is one of the larger gyms but it gets busy super fast so the machines will be occupied in larger times. The app crowd meter doesn't really help if there are guests or people are there for a long period of time as I believe the meter just assumes the average workout time per person. There have been a few machines that doesnt work and one per machine once you get to the weighted machines. The dumbbells are usually pretty crowded and along the wall so there isn't too much room. The changing rooms and shower rooms are fine. There are plenty of lockers around. The staff is pretty off-hands. They just stand around at the front desk. No rounds or nothing read more

I had appointment with instructor they didn't call me tex or email me to cancel I was at the gym and they just told me he is no here we don't know when he is back!!!! What I ask for my fa&@@&@ day off at work and moved other activities to be here what and ass@&@&@"ls read more

Planet Fitness - Here the schedule - Gyms Near Me - Carson, California

This location over charged my husband and my account in August and September. We brought it to the stores aattention many times and got no help. We were told by the day shift that they were having account issues. Finally after many attempattempts we talked to Rhamad Green the manager. We showed him on our phone bank records and that wasn't enough he made us go get print outs of our statements. We brought them back and on September 30th he said 7 days and it will be sent back to your account. Weeks went by we called and he avoided our phone calls, the day crew always makes excuses why he can't come to the phone and talk. The night crew are amazing. Tanya, Dually, and Pedro go out of there way to help me out. They logged my complaints in the llog book and always helped me to the best of there ability . I've come in upset and they have been nothing but kind to me. They need to be recognized for there leadership quaqualities. Yesterday was the final draw for me. I called and the ride employee hung up on me three times and wouldn't let me speak to a manger. I'm fed up with this I want the money they took out of our account put back in real simple. Ahmad is the most unprofessional manager that does not do his job at all. I expect someone above him to help me out!!! read more

I was never informed that my 16 year old daughter could have went with me for free after signing up for the black card. Instead I'm getting charged every month 25.99 for the both of us. I now need knee surgery and can't drive in order to cancel my plan so I'm getting charged for not being able to go to the gym for well over 6 months now. read more

Showers have people sleeping in changing stalls always, and you can't get a locker even when the gym is empty because people leave their locks on locker doors to claim them read more

First, I just want to say that if there was zero stars, I would definitely give this. Is there a star instead of a one star but in order to do a review, you have to give it a star. So basically I pay $25 a month for the premium membership where you can go to any planet fitness do you have access to different things So we went in tonight me and my son to work out and for the past two or three days we've been going to work out and we've been also using the hydro-massage bed me and my son even though hes under a guest for my account . Up until this point, no one has said anything to us about only the account holder is the only one thats able to use the hydro-massage bed. I am a manager so I understand that there is policies and procedures I get it but again and this business and any retail business it's all about Customer Service and how you get the point across to the guest or a client or customer it's not what you say it's how you say it!!! so tonight, Olga she said she was a lead, which is like a Supervisor I had a question for her which was am I able to scan my phone to use the Hydro bed at the same time as my son which my son is 16 years old obviously he's not gonna have his own gym membership because he's 16. He's still a minor and he doesn't work so at that point, she said that only the account holder can use those facilities I replied, very respectfully. OK can you just let my son go in place of me them this time. So after I replied that I walked into where the Hydro massage bed was and let my son lay down on the bed instead of me, and I waited for him on the sofa. I believe it was about maybe 5 to 10 minutes later I'm still sitting there and we're still waiting for him to get the massage bed going come to find out that when I went back out like 10 minutes later, sitting there like an idiot, she had stopped the bed from working because she let me know if I wasn't gonna sit in the bed then my son's not allowed. Again I get those policies and procedures I understand all that I am a manager like I said earlier but it's about Customer Service and it would've only been this time and I did let her know that and she still proceeded to stop the bed from working without letting me know, she did say to me after I confronted her that she did let me know, but I didn't hear her. As a supervisor or a lead, you need to be able to communicate to that client, Guest or Customer what you're about to do which is not allow my son to experience the Hydro massage bed tomigjt . If I would've known that was going to happen, and she was not going to allow him to experience that I would've waited in the sofa area 10 minutes we would've just left again Olga as a lead, which is close to a supervisor if not a supervisor has the autonomy and authority to do the right thing maybe and give great customer service but then it's how you get that message across to the customer it's not what you say it's how you say it and I didn't appreciate any of that tonight and again I pay $25 a month and I probably go to her three times a month if that I've been going lately because we're trying to get healthy. Communication is key in this situation or any situation dealing with a customer if you're not able to communicate to the customer and make them understand and be respectful while doing that then maybe Olga needs a class on interacting with the public and some communication skills. Again, I understand there's policies and procedures, but we're not asking for it to continue all the time just this time tonight I wanted to trade with him and she canceled everything to be honest without letting me know because I waited in the sofa area for 10 minutes for it to start and I never did. read more

Planet Fitness - The name of the person who says shes a lead Olga and the club managers card, which I will also email him as well and our corporate office - Gyms Near Me - Carson, California

Unfortunately I can't recommend this location, Last night I got car jacked , they took som stuff from my car, I followed up a police report, they have security guard for parking lot, and no body saw nothing, so after police left I stayed about an hour in the parking and I didn't see any security guard patrolling the parking lot, unfortunately they're not doing their job, so just wanted to warn the people about this and it can happen again because the security guards are not doing their job, the most concerned is my car was parked just 7 cars away from front entrance of the gym . My concern is about nobody else get the same experience, and you guys have to talk to security guard company, I stayed in the parking lot and no security guard after police left more then one hour I was watching in the parking lot. read more

So I've been going to this gym for about few months now. It's one of the larger planet fitnesses. The managers are pleasant and professional. Just don't leave your backpack on the floor it's a gym rule. Also the staff is always smiling very welcoming and helpful. Anytime I need information or assistance they are quick to help. Also the trainer is very knowledgeable, patient and positive. The bathrooms are usually clean. Most of the machines I've used work. And when I let them know I had an issue with one or two equipment it was repaired the next week. So overall I'd say this is one of the best planet fitnesses I've visited and I've been to 3 others. I usually go earlier in the day Monday - Friday it's not usually crowded. I never go on the weekend or night so I'm not sure how it is then. The men and women at this gym have been polite to me. People seem to mind their business. I notice a lot of regulars there aren't any homeless people hanging out in front asking for change so that's nice I'm able to sit down and read outside in the morning time comfortably while I drink my coffee and mental prepare before starting. The new hydro massage chairs are way better than the old ones. read more

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Always very clean when I go with multiple sanitizing stations located around the gym. Staff are friendly and I appreciate the variety of equipment offered in comparison to some other locations. read more

So I think I'm being picked on. Ever since I got here there has been drama non stop for today. You would think after talking to someone four times you would be nice yourself there's not too much I'm willing to give. I just need to know why you're not telling me anything else about the place but these rules. I guess you could say I only had the black membership for about two hours. I went to change the Home location. They have a real big issue in Carson and I think it's delusional. I haven't spoken to anyone yet and so far I'm just feeling like they start picking on people. The gym is new and I'm not interested in character I just need to do my thing. Yesterday they were asking me if I had stuff in the lockers. Why? Everything I do is wrong or not on time. Please and honestly stop picking on me. I'm pretty sure this girl was in here telling some other person about my business how I could not afford to pay and I was not sure what's going on because they were not checking me in I am totally new over here I just scanned my day pass and walked away. This guy in a friend said he told the girl to come into the bathroom and told me I did not pay it was trying to leave. It was just rude honestly I give it a zero star for convenience and customer service. I paid for the membership and they came back and told me maybe one hour later that I need to get out of the stall. Anyway I'm about to get frustrated with myself. I don't want anyone picking on me consistently. After I figured out what was going on I took a long shower I don't need to explain myself I'm just feeling irritated. I would complain because they are annoying me and they are telling other customers that they are afraid of me and what should I do next and this is crap I just honestly don't expect and this girl has no filter I think she was telling me I have to hit the road. I am just not OK with this service. I come after work so personally I am tired and they are going to personally annoy me I am going to write to corporate. I have been here two times and they don't know me. Just to make it perfectly clear I don't plan on being here for a short amount of time I am already tired I don't understand why they are micromanaging me. I'm just tired. I don't want to hear anything else I would like to know ahead of time. I don't want to have another meeting or another talk. Specifically I tried to talk to them about when my pass is going to expire like I did on the first day what is their protocol. They were about to kick me out of the building and they told me I had 30 minutes. Can someone tell this girl I'm tired of talking to her. Ever since they have been trying to kick me out it hasn't been nice I'm so tired it's not even going to be any less frustrating. Because I can see myself going through drama and not even getting to work out is that not a very low score or standard? I'm just irritated. I must've had one hour before my free pass was going to run out so I wasn't here long and they just keep bumping into me. I'm sorry it's already 2 AM so I'm pretty sure that making people more irritated is not OK. I just feel like the right tone of voice is hard to find. I am getting more frustrated and more tired. I came here to work out and I have to get things done in order to feel productive. I'm sorry I don't know what's the actual point. read more