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    Plainview Chrysler Dodge Jeep

    2.8 (9 reviews)
    Open 8:00 am - 8:00 pm

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    7 months ago

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    2 years ago

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    2 years ago

    Made an appointment at 7:30 am. Didn't hear back for 30 hours. Terrible communication. Terrible service.

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    3 years ago

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    3 years ago

    Great place to buy a car. They have some of the most affordable prices in town. highly recommend

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    Thank you for the wonderful review Steven!

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    8 years ago

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    4 years ago

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    7 years ago

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    7 years ago

    The Man that helped us was very informative and was really straight up with my husband and I.

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    Bill Wells Chevrolet - Not a single lug nut on the tire

    Bill Wells Chevrolet

    (3 reviews)

    Dear Bill Wells: I…read moreunderstand there's a labor charge for when you service vehicles, but when you say you couldn't fix the problem, you should have no right in withholding the vehicle if you failed to fix the problem and still charge $125.00 for a service charge. You should have a sign displayed that says, "we may fail to fix your vehicle's problem, but a service charge is required before you get your keys back" - crying shame. Pathetic customer service Mr. Wells.

    I bought a Jeep that nearly killed myself and my five year old son five minutes after driving off…read morethe lot because a tire was not secured with a single lug nut. This isn't negligence - it's gross negligence. I had just driven by sonic when my son said he wanted a drink. I slowed down to turn around and the entire front end of the Jeep collapsed. Had my son not asked for a drink it would have happened 10 seconds later at a speed of 65 mph on the Olton Highway. The dealership salesman came out right away and towed it to Bill Wells. For that I'm appreciative but my complaint resonates with the GM who I had an appointment with the following day. To compensate me for a car that collapsed on the ground due to no lug nuts on a tire, the brakes flying off, and causing whatever else damage - $500 off the sales price. When I declined and ultimately traded back for my car I had traded in the day before and canceling the transaction, the GM had the audacity to get up and walk off from me angrily. There was no thank you for being reasonable, no have a nice day, no apology. In fact, the salesman looked at me confused and asked if I thought the meeting was over? Could have I sued? Yes. Could have I been unreasonable? Yes. I chose to give a local business a break during all this covid craziness, but the conduct of the GM must be recognized. I am curious if he would have stormed off in that manner had a man been the buyer instead of me. As much as I want to put money back in the Plainview economy, plainview must recognize both Lubbock and Amarillo are right down the road. If you fail this much, how can people even try to put money in the economy here?

    Plainview Chrysler Dodge Jeep - car_dealers - Updated May 2026

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