service dept is terrible. Munich has been all week and they haven't even diagnosed the issue. i even told them what was wrong with it. I called service everyday. No follow up calls, not updates, not even a courtesy to return my calls. they keep saying they're short handed, only have 2 techs, same excuse they've been using for the last 2 years. If my truck wasn't under warranty, I wouldn't use them. this is last time for me. read more

The general manager's leadership is severely lacking, and I cannot stress enough how untrustworthy he appears to be. This is not a person I would recommend to oversee any business operation. Not only did they keep my vehicle for almost 5 months. I paid over five thousand dollars for a rental car that I wasn't informed of out of pocket until after my car was in their care for over 4 months. When I visited again to speak to the General Manager and Service manager the General manager agreed to give me another rental without any out of pocket to me personally. He again lied and had his service manager send me another bill. When my husband and I went to pick up my car and pay the amount because they were not releasing my vehicle to me otherwise he told my husband that my daughter and I had lied to him about our conversation. What he doesn't know is we recorded said conversation. The dealership and the insurance company should have worked this out. It's not my fault that they took 5 months to find out my cars problems. I would highly suggest this corporation do a formal investigation on warrant and Insurance fraud on this dealership. Johnny the GM is not an honorable man, he is not a leader and he definitely isn't going to make this right with us. I am formally filing a complaint with the Texas Motor Vehicle Commission and will be contacting the Better Business Bureau, among other relevant organizations, to report the questionable practices I encountered. It is unacceptable that they attempted to file warranties and insurance without a clear understanding of the situation, raising serious concerns about potential fraudulent actions. While I am considering legal action, I want to make it clear that I will not allow this matter to be swept under the rug. The fact that I was compelled to pay a substantial sum for their inability to diagnose my vehicle's issues is not only counterproductive but utterly unbelievable. I demand accountability and transparency from this establishment. Sincerely, Susan Holland read more

Made an appointment at 7:30 am. Didn't hear back for 30 hours. Terrible communication. Terrible service.

if I could give lower than 1 star review I would. Jt jr is a great salesman, until you have an issue. then he won't help you at all. I'm terribly disappointed and wish these folks would have better customer service. read more

Great place to buy a car. They have some of the most affordable prices in town. highly recommend

Great Prices , Friendly Staff. JT always goes above and beyond to take care of his customers. I Have purchased 2 vehicles from this place and highly recommend them . Joey and Billie in service department always get the job done as well. read more

As far as car dealerships go, I cannot recommend this one. They had a prize flyer going and I ended up winning a prize on my pamphlet. Unfortunately it was a day and a half after it expired and despite explaining that I was going through a tough time and asking them to honor it, they did not. It is what it is in those kind of situations and sometimes it didn't work out. Those kind of prizes are there to bring people in to the dealership. It did not for me, but it did get me looking at what they had to offer, and from someone in the car business this dealership doesn't offer a lot in the way of value. To name a few, the prices on pre-owned and new cars are not extremely competitive (they're selling most larger vehicles way over msrp), they often use auction numbers when you trade in your car (you're better off going to car max for trade in value), as well as the staff I talked to were not very friendly to me, it always felt like the end goal was to get me in a car and not to create a good customer experience. For prices as high as that you can go to other places for good value such as a free tank of gas with car purchase, free pickup and delivery for service, and car washes for the life of the car. Some of that does seem unreasonable, however, there are dealerships that sell new cars at msrp and do all of that for you as well. Not a bad dealership but there is definitely more to be desired and more to be found elsewhere. read more

Awesome experience! We bought my mother in law a Jeep, and about one month later, I wanted one as well. The service and friendliness of our salesman, JT, was above and beyond any other dealership I have ever dealt with. I got a great deal, lots of rebates, and he worked and worked to make the deal fit my needs! I have since referred several people to the same dealership/salesman. They are great to follow-up! I highly recommend this experience for anyone! read more

The Man that helped us was very informative and was really straight up with my husband and I.