In mid-July 2024, we met with Chris Hollon (owner) regarding a deck and patio replacement, two…read moreoutdoor fireplaces, and a roof over part of the deck. He quoted a price lower than competitors and claimed the job could be done by Halloween. I work in construction and know this was unrealistic since we hadn't signed a contract or picked out materials yet. On August 7, we signed the contract and paid a 1/3 deposit, with 4 equal payments to follow. Shortly after, we met on-site again. Chris dismissed the Halloween timeline (his own estimate) but said crews would be available and it could be done by Thanksgiving. By September, we selected stone, composite, and rail types and sent them to Chris. Work didn't begin until early October, after repeated, unanswered calls to Chris and Todd Payne (general manager). The patio was poured around October 21. In November, no work occurred. Chris and Todd blamed a truss plant fire and LVL beam shortages. Todd repeatedly asked me about the composite color--despite it already being sent. Framing started the first week of December. On day one, Todd called to ask if I was home to give the framer engineered drawings--not something I should need to handle. During framing, Chris contacted me more than ever--not about progress, but to upsell a new roof with a "family discount." I declined. Right before the holidays, Chris asked for the second payment early and promised major progress while we were out of town. We declined since less than half the phase was complete. While away, he walked back his claim. When we returned, the only new work was the shingled deck roof. A dump trailer had been left in our driveway the entire time. When I asked for it to be removed, Todd said it had a flat tire and asked me to inflate it, which I did just to get rid of it. January and February saw minimal progress. Fireplaces and rough electrical were completed late January. Weather caused some delays, but 4 months in and we still had no decking or rails. Decking started March 18--3 months after Chris said it would be done. The sub did quality work but showed up late and left early. Work picked up in March and April, and I began making partial payments as progress resumed. My wife started texting Chris frequently to get things moving. Eventually, he snapped, replying to her: "this is harassment" and "I don't need your attitude." He never apologized. Later, when Chris came on-site, I confronted him. He admitted he underbid the project and begged us not to share what we paid. He insisted he never said we could paint the patio ceiling (even though he had) and argued over it until I asked him to stop. I gave him color swatches for trim and ceiling stain--he lost them and asked again. We resent them, and weeks later Todd asked for the colors again. By late April, painting, stonework, gutters, trim, and patio ceiling were complete. Rust stains on the patio--caused by tools left out all winter--were removed. Chris requested another payment; I declined until full completion. The project was finally completed May 8, 2025, and we paid in full on May 9--8 months after work started. I do not recommend this contractor. Unprofessional, rude, and unreliable. Chris behaves more like a buddy than a contractor--talking about microdosing mushrooms and politics instead of job progress. After hiring him, I read online reviews. I was surprised by the positives but also shocked by how negatively the company responded to criticism--calling one customer "delusional" and dismissing others with "you can't make everyone happy." Everything here is factual and can be supported with the contract, photos, and saved texts

In February 2024, We paid Chris Hollan Construction $61,250 (was suppose to be $58,000) for 2…read morecovered porches and a concrete pad for us to build a shed on. As of today we are owed a refund of $3,250 (which has been promised to be delivered 3 different times now with no shows). We tried to close the permit to find that the front porch needed to be approved thru Zoning and was not. It failed inspection due to no gutter on addition, oversized from original plans, stairs are not even, which has resulted in my husband falling down them. The original gutter on my home was cut and seemed so any future damage from this will not be covered by insurance or warranty. The roof was to be rubber due to the pitch but it's shingled (and doesn't match the original roofs shingle) and there is nothing between the shingles and the plywood which voids any warranty there also. They created a trip hazard going up to the porch with the concrete pad they placed for new porch. And the front porch roof is crooked! They severed my electrical wire that ran out to a post in my front yard, in which they taped it back together and then concreted over it and told us the light doesn't work for reasons not controlled by them. The back porch was enlarged after plans where drawn up. The new design doesn't have plans approved by an Engineer. No electrical permits were pulled. The stairs are again uneven. There are concerns how the roof is attached to my home. The back patio roof should have a rubber roof also but it's shingled with no barrier between shingles and plywood like the front porch. They applied a thin piece of flashing to divert water in which the inspector for Boone County laughed when he seen! I opted for engineered wood for the longevity and the colors do not match. When they ran the electric to my inside switch they left large holes in wall and just put the switch cover back up like we would notice. The 8x10 concrete pad they installed for us, was probably 8x10 with the forms but we had to add bricks to the back of the pad because it wasn't correct once they removed the wood forms. Anytime we contact Chris Hollan Construction we get empty promises but no action. AVOID them at all costs!!! We have started to seek a new contractor to see how much additional we will have to now pay to get these porches to code. I would understand this more if we had a bunch of friends build this on weekend for beer money! But $58,000 there is no excuse for such crap work and no response from owner. The manager just feeds you a line to make it seem like something will be done. But nothing happens. The over payment was discovered in October when they tried to get a final payment. Very very poor communication. I will gladly show anyone the list of problems from Boone County over this extremely expensive seedy half @$$ job that was done

You can't find better, more reliable, and more honest people to help with your remodeling and home…read morerepair needs. Matt and Nick are dedicated and focused, they have years of experience, and will work within your budget to deliver your project on time and to your satisfaction. We recently has water damage to a wall and ceiling in our bedroom, and the repairs and repainting Matt and Nick did not only look as if there never was any damage, our bedroom went from "meh" to "WOW!" They did a fantastic job and at a price far lower than you'd expect. Definitely give these guys a call for anything you need from routine fixes to a complete remodel. OnSight Construction is a fully insured LLC, BBB accredited, and Christian owned and operated.

I generally go out of my way to applaud and share good customer service experiences while I chalk…read moreup the poor ones, but there's little I dislike more than an overall disrespect for time. I can't speak to this organizations work because we never got to that end, but the owner's complete lack of respect for time and simple customer courtesy did not exist. I contacted Onsight Construction on the referral of two friends and after viewing some of his work online... 10/6 Thursday - called and left mssg re: job estimate. Voicemail said "your call is important to me...I will return it no later than end of business the following day" I0/11 Tuesday - Five days later, Owner Matt M called and said his phone was having problems and he got a huge dump of messages (including mine) the night before. Not happy with such a late response, but scheduled for estimate on Thursday two days later anyway 10/13 Thursday - Matt comes out and in 15 mins reviews the three jobs suggesting they're an easy fix, offers some alternative ideas, takes my email and says "Give me a day or two and I'll email you an estimate" 10/18 Tuesday - Five days later I still haven't heard from Matt so I call asking about the estimate 10/21 Friday - Two days more and still nothing so I call again and leave my name and email awaiting a response 10/27 Thursday - Six more days and still nothing so I leave a message asking for anyone to return my call, hoping somebody would abide by the "return your call by end of business the following day" mantra 10/28 Friday - In a last ditch effort I attempted contact through email on their company website noting that I understand scheduling the work may be a negotiable time frame based on the jobs they already may have booked, but all I wanted was acknowledgement and an opportunity to accept/decline their work (i.e. A return call to discuss options) To this date, three weeks later - nothing. Highly disappointed with a company that completely dropped the ball when it comes to common courtesy and good customer service.....

I have nothing but good things to say about Tri State Restoration…read more Our basement apartment was flooded leaving damage to carpet, cabinets, & walls. Ron responded immediately & Chad was there in no time at all, he did a fantastic job, the place looks like new!

do not use very rude company never shows up for estimates terrible customer service scam tryed…read morecharging me for a estimate they never did

We had new siding, soffits, and gutters installed. They were very reasonable in pricing,…read moreresponsive, and accommodating. The folks doing the work were professional, always cleaning up at the end of each work day, communicative about smaller details throughout the process and friendly. And we absolutely looooove the way our home looks now. They also found roof damage due to a raccoon and repaired that.

Trim, soffit repair and gutter maintenance requested. The team provided a reasonable estimate, was…read moreon time and completed the job as planned. Would call again!

Very professional, affordable,and honest work.. highly recommend for any type of home repair or…read moreremodel.

I normally never write reviews unless something is really bad or really good. My experience with…read morethis contractor has been really good. I was referred to Billy by an investor friend. Billy has done whole house gut remodels for me as well as small patch and paint jobs here and there. Having someone who pays attention to the details is a godsend. Billy is both competent in his trade and shows up on time with his crew. Not only that, I find his prices to be very reasonable. I've had some bad experiences with other contractors so I know a good contractor is hard to find. This one is highly recommended!

I hired the company to get a quote for painting and flooring…read more I found out everyone in the family works for Hunter. They ended up doing the floor, the paint, and professionally AND THOROUGHLY transformed my space. They also took care of my gutters and a soffit repair. They even showed a before and after of the gutters. Couldn't have been more hardworking and professional.

David responded to my request for service not to long after I put in a request. We talked on the…read morephone, set a time and date for service and he was on time . He worked quickly and efficiently and made video showing me his work. He showed me a few areas that I need repaired. He also gave me quotes for some sheet rock work I need . All in all very pleased with the service he provided him. Will use him again for sure .

David was great! He was super thorough and did his best to give us the absolute best price for the…read morejob. During his work, he took a ton of videos to show us what he was doing and why. This being a roof made being transparent all the more important as we were unable to get onto the roof ourselves! Very responsive and I feel very confident with his work. Highly recommend!!!!!!

I had a different contractor that didn't show up and I contacted Cincinnati gutter and roof that…read moremorning and they had someone out the same day to check it out and gave me the full lowdown on my issue. He was so professional and gave me pics of the issue. He offered solutions and was awesome with communicating with me. I will be contacting them first and using them for any gutter or roofing issues. I highly recommend at least get them out for a look before anyone else.

We contacted them to clean and repair the gutters of our two story house. The cleaned the gutter…read moreand repaired some parts of the gutter system, and removed some wasp nets they've found in the gutter. The repair was done nicely. We waited for two months to write this review just to make sure that everything is working fine. We're very satisfied with the work done and we will certainly use their service again. We recommend this company.