Best pizza hut in Jacksonville. Has the Pizza Hut classic taste. However they are just offering carry out at the moment. If you don't live too far save yourself some bucks and go pick up your pizza. read more

Third time I've been here and the third disappointing meal experience. The two take out meals were both wrong. One had the wrong toppings and one was missing a wing order. This time I came in on a Sunday afternoon for a game and a beer and they're out of beer. I come here because I live so close, walking distance, but this is the last time I'm doing this place. I gave it two stars because the food that they do give out is good, if not always correct or available. read more

Pizza Hut - a man sitting at a table in a restaurant - Pizza Near Me - Jacksonville, North Carolina

I ordered 2 medium pepperoni pizzas with extra sauce, pizza had no sauce at all. Honestly it was like eating the box they came in. Tried calling back the restaurant to complain, they never answered the phone. Definitely would keep driving by this place! read more

I ordered from here and the pizza delivery was wrong. Asked for a refund or a remake. And got attitude from one of the managers. Asked to speak to the GM informed me that she was the GM. Would not recommend from this store. Would recommend western Blvd store. read more

This particular pizza hut is absolutely disgusting. Poor service, EXTREMELY unprofessional managers and trainers. This most recent time i was there, on November 6th 2013 there were a couple lighters sitting right on the front counter by the cash registers, people folding pizza boxes EVERYWHERE, it smelled like cigarette smoke and the manager was on her cell phone the whole time i waited (about 10 minutes) while the obvious new guy was trying to help me. My pizza looked like it had been sitting for an hour....it was a horrible experience. Every time I've come here. read more

Pizza Hut - the front of the restaurant - Pizza Near Me - Jacksonville, North Carolina

I placed the order at 9:15pm and delivered time was 9:45pm and didnt come intil 10:30pm and it was cold. I let to go the first time but I will be the last time read more

I feel so bad for management there. It's like they're constantly trying to put out a fire with buckets of water, but their employees are handing them buckets of kerosene. I recently got a pizza and they forgot a topping. I really don't like confronting pizza places because I know it's kind of a sucky job and my pizza was free because of points. My husband complained and pushed though, so I ended up calling and letting them know. I got a credit for the pizza, but I do feel bad about it because it was already free. The only other major issue I had was from some time ago where I found hairs placed under only mushroom toppings on my pizza. Not cool at all, but I can only guess it was an employee who planned on quitting or was being let go. I realize that a lot of places need to start making employees wear hairnets. Are they fashionable? No. Are they comfortable? Not really, but you also don't notice after a few minutes. Can they prevent serious issues and having to throw money out the door? Most definitely. They even make them for guys who insist on having a beard. Just wear them. Believe me if I can do it with well over 12" of hair you can do it too. read more

Fast service and good pizza. We spent less than 20 bucks and had a medium pizza, personal pan AND nacho fries. I love a cheap and delicious night out for the family! read more

My family has just relocated to the area, and we have ordered pizza from this location before without problems. The last two times we ordered including tonight the pizza was not fresh and tasted old. I'm not sure what has changed, but I may have to make a change. read more

This is a older Pizza Hut probably hasn't been remodeled since the mid 90s restaurant is fairly clean and well-maintained. We were here at about 8 on a Saturday night and the place was empty But they seem to do a lot of delivery's as the drivers were constantly coming and going. Waitress was polite and friendly. Our food came out fast. Feed my family for under $30 can't complain. read more

All the reviews are from years ago...yup still the same. Ordered some pizza for my family and was greeted with a wrong delivery so they drove back to the store. No phone call...nothing, a manager called once the driver got back and confirmed my address, the driver made no attempt and could not read a building for the address. The driver came back again to the wrong address making me stand in the street to get her attention and not only did she make me wait longer, I was missing a whole item. I then called the manager and told them what happened and they tried accrediting my account for some "customer satisfaction" i told them politely what is the use in that whenever im trying to feed my family. The other pizza in my order was clearly not made. It took another 45 minutes to receive my pizza. This time it was a different driver and it seemed like he had some common sense and delivered it straight to my door. Hour and a half later I have one piping hot zaa, some cold breadsticks, a rock hard brownie and another cold pizza. Thought you cant out pizza the hutt. You were wrong! Go to domino's. read more

I got to this pizza hutt alot and the people are always so friendly. I get buffet most times and the restaurant is kept very clean and they have a good amount of variety of pizzas and pasta and stuff on the buffet bar. It is also such a good price for a family of 3 to eat at for lunch. The flavor of the food is great I only really have one complaint. The Hawaiian teriyaki wings are nasty taste nothing like they should and the waitress said they were sweet nothing sweet about them. I just chalk that up to something I don't like someone else might though. I recommend this pizza hutt so worth going back time and time again. read more

It took an 1 1/2 hour to get 2 medium pizzas for carry out. And that wasn't the worst part of the night! The restaurant is dirty, no on washed their hands, a 4 year old little girl was serving drinks and emptying trash cans, an female employee was in the mens restroom with a guy, and the employees were more concerned with drinking soda and socializing than worrying about customers waiting for food. The worst part is, when I emailed a complaint to the company they didn't even bother to apologize for the experience. Truly unprofessional business. We will never be back. read more

Yah so service was super lame...the minute we were done ordering with the waitress they brought me the bill....we hadn't even got our food...way to make me feel welcome...then when I asked the Mgr about it she was like...it's the way we do it here....yah so.. I'm not coming back read more

Great Pizza Hut they were a little short staffed but the only server that was there was very polite and checked on us multiple times. The couple sitting a booth over wasn't very polite to him and he handled the situation politely and professionally. He didn't even seem bothered by it. Very good location to where I live. Definitely will come back! read more

We ordered pizza at the GumBranch Rd location and we was told it would be 40 minutes for our delivery which I thought was alittle much, but that was fine but then time past and it took 1 hour and 15 minutes and when we called to check to see what was going on my husband got put on hold, as time went by on hold is when the driver finally showed up read more

Amazing pizza with very quick service. The Manager Charlie has an amazing attitude, and made me feel very comfortable. I would encourage anyone looking for a great pizza with a friendly staff to give them a try. read more