Update (19/8/2024): The history repeated itself. We (myself…read moreand my husband) decided to celebrate an occasion at the Pizza Express Crawley. We had ordered Dough balls and just 1 Romana base Pollo Ad Astra. We waited for almost an hour but the pizza never arrived. Annoyingly we had to request the waiter again and with quite reluctance we were told that it would be ready in another 5 minutes. Another 10 minutes had passed with no response. Finally when we started to leave, the waiter just signed from the far end of the kitchen that he will be bringing the pizza. Another couple who had arrived at least 15 minutes later and seated next to our table got their order of 2 pizzas quite fast. This was so annoying to watch this utter racist behaviour from the staff. We requested to talk to the manager and when she arrived, she quite reluctantly apologised with little care about how our day was completely ruined because of this experience. This is happening for the second time at this specific store. Not sure if Pizza Express is a racist chain across the whole of UK but we would never recommend it to anyone we know and I will specifically make it a priority to remove the option from my employer recommended choice for business parties. Hope this matter is taken seriously if the administration team really wants to succeed in this competitive market. Thank you (2022): Had to wait a long time (~30 minutes) to get our food while the place wasn't even fully crowded. At least the food wasn't too far off the standards compared to their other branches for which it gets the 1* We got soiled/used plates with pizza and even had to ask for the pizza cutter (I think it's common sense to provide one with a large pizza). It was a lot better a couple of years ago but maybe the pandemic and current economic conditions have really hit them hard. Sorry to say but I cannot recommend this specific store to anyone and will probably not be visiting here myself even though I live in the area.

Wow, watch out if you have any standards. We were here…read morevisiting from California for 2 weeks and saw these all over the place and decided to give it a shot. Bad idea. I paid an extra 1.5 to get the better pizza and it tasted like the cheap $3 microwaveable pizza from the grocery store. The funny thing is the standard pizza was a little better like little caesars in the us. The appetizers were bad but not terrible. And the topper was 2/4 employees in contact with us were sick and coughing all over the place. Save your money and go to pret a manger

The restaurant is apparently part of the chain, but I have never heard about it before. It is…read moresituated in a beautiful old building in the center of Crawley. They have a big card and many dishes to choose from, ranging from starters, pastas, raviolis, pizzas, etc. I had spaghetti with red sauce and some green salad on the side. The pasta was cooked properly, but sauce was pretty bland and didnt have much taste, except for strong garlic taste. The service was nice and friendly and the started and drinks were good. If you want a good Italian, then skip this one.

Good quality food, but still a chain restaurant. The decor is very nice, though.read more

We were in Crawley for a layover and wanted to see the shopping places nearby. La Rusta is a small…read moreplace if you're looking to get coffee or a light breakfast/lunch/brunch. Super friendly staff who were really attentive to us. We got a chicken burger with cajun fries and a cheese margarita pizza. I personally found the cajun fries spicier than most cajun fries.

This cafe is one of the few ones in downtown Crawley open early on a Sunday, and its food is…read moreexcellent! I had the La Parisienne platter (£5.70) that includes scrambled eggs with just the right amount of goat cheese and pepper, an arugula salad, sliced cherry tomatoes with a little dressing if I remember right, and the topper was a fresh pretzel, which added just the right touch! This was a great light breakfast - filling, memorable, and lots of good tasty bits. The cafe is clean and spacious. and also serves salads and main meals (see my menu photo), and service wasn't gushing but was cordial. This area of Crawley is well served by the local Metro buses from Gatwick and nearby hotels, including their 10 and 100 Fastway lines.

Best pizza place in town!! 100% recommended!…read more Quite impressed by customer service and how quick the staff worked! Starters were impressive and big choice to choose from! Also a very clean place

food was cold, called them and they refused to do anything and were aggressive. no customer service…read moreat all and a waste of money. dont order here

best pizzas in the Crawley area. wide range of pizzas, as you'd expectread more

I live 3.2 miles from the crawley store and it says delivered between 30-45 mins dependent upon the…read moreweather. It was a dry fine night yet took over an hour and a half to arrive. Whilst I appreciate circumstances delay delivey, when I rang to ask the ETA I was told its almost with me and arrive half hour later....... Cold....... hard........ unappetizing - I rang the store again and said at what point do you offer a refund he said he couldnt help and had to email customer services - the website did not recognise my log ins so emailed instead. The store offered to collect our food but as it arrived at 9.30 and ordered for a very good reason at 8pm i refused this ....... but what would have happened if I said ok? .......... resold to someone else????? hmmmmmm WILL NEVER USE PIZZA GO GO AGAIN! - i await the response from head office.......!!

what an absolute pile of wank!!! oredered alomst 3 hours ago and still no delievery?!! get a call…read morean hour ago from driver who says hes @ golf course (which is 5 mins from me) and still half hour later he is lost!!! turns out he has actually gone past me and lied to me!! what a disgraceful company!!! will never order again!! if u have 3 hours to spare to wait for them then no!! order google "PIZZA TIME CRAWLEY' and order from them because timing is better and so is quality by like by 99%!!! TERRIBLE!!! HIGHLY UNRECOMENDED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE TO SELECT 1 STAR TO POST THIS BUT I WOULDNT EVEN GIVE A QUARTER STAR!!!!!!!!!!!!!! EXTREMELY DISAPPOINTED X 100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000!! DO NOT ORDER FROM HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Looks like a busy place, usually means it's good. I was…read moreseated straight away, and offered a beverage by a cheerful staff member. Shortly afterward, I placed my order for "Amazing Skins" and "American Hot Pizza". The skins were ok, I wouldn't call em "Amazing". Waiting for the Pizza whilst I finish the skins and a tall Samuel Adams. Now I like Hot and Spicy food, and I was surprised that it was. Looks like Serrano peppers. But, once the server dropped my order off, she dropped the ball on service. Hard to get anybody's attention. I would have given it a 4 if only the server was more attentive.

There's a reason the burgers are so cheap... expected to see a frozen food truck out frontread more

Fine but very stuffy and not particularly interesting food. Maybe if I had ordered a pasta I would…read morehave been more impressed, but I didn't like the mussels and found the mixed platter of fish extremely basic and not much better than what I could find at a standard hotel restaurant.

Well this place is just Grand. As someone who struggles…read morefinding nice and new places to eat while in Crawley, this is now a favourite of mine. Location: placed in a really inopportune place (just opposite Taj Mahal and a bit further down) this is basically the area of town most businesses die, they pop up and finish. it's just a bit from the high street that you won't randomly come across it unless you're walking from the railway pub -which makes the success of this place purely down to reputation and very little walk in i'd hazard a guess. Food: Yes, this food is good, fresh fish, and the other day they actually cooked me something not on the menu that they suggsted, which was rather good of them (wasn't too busy), nice selection Service: Fantastic, I always seem to get the same gentleman who is nothing more than polite and joyful. Once he gave me the wrong desert, but I didn't mind. Note: Almost every time i've been i've been offered a shot of limoncello complimentary - when i've been driving its been a sad moment to turn it away. Atmosphere: This is where I would say its not my scene, but it is probably my families. It has sort of a early 00s vibe, in terms of decor, and furnishings. The architecture of the build doesn't lend itself to a warm environment (one long room). But these things never deter me, as it is an odd gem in Crawley, a see of chains has overwhelmed the town, and Taormina has succeeded against the odds!