The last time I'd ordered from this store was the last time I'd ordered from this store period. Highlights from this order include:
-the pizza hut system recorded my address completely wrong, I enter my address, have it correct on my email and yet on their system somehow they have this random address miles away
-the delivery driver therefore gets lost, keeps on asking me where I am whilst miles away from me -I finally get a call from the manager of the store, who asks me where I am located, realizes that he has the wrong address and get this, asks where to deliver the now cold, horrible pizza that's over 2 hours late! I refuse to pay but I give up trying to argue with this person and vow never to return to this store.
I did used to regularly order from this store, once a week at least for a decade or so, but never again since that time and I've been all the happier for it!
If you choose this store you may look forward to such bonuses as;
-A full bottle of bbq sauce per standard large pizza, even to the point where the toppings are floating on a bed of sauce, you could tilt the pizza a little and watch the toppings float away! -Slow delivery even though it's always the same address and I'm literally minutes away from the store so it should be fast, still don't understand this one!
-Lukewarm pizza!
- due to the slower delivery service and eternally getting lost delivery drivers
-Forgotten items - on average about 1/4 times I'd order something would be forgotten, orders would be completely wrong and the forgotten items could range from a drink to a complete pizza
-EXTREMELY rude management, I didn't realize just how bad until I'd had him explain to me on the phone that a stone cold, 2.5 hour sitting in a car meal was going to be delivered to me which I would pay for. There are an abundance of places in the area that will deliver pizza and much nicer food, shop elsewhere! read more