Sabrina with McAtee & Co. came into our home to put away and organize my 83yr old mother's room. We…read morehad downsized and I knew I needed help. My biggest concerns were things being easily accessible due to increase feebleness and significant vision loss. Sabrina came in with such patience and care in the placement of her things that she uses daily, requiring less steps. She brought in a 3 tiered turntable in the bathroom for all her daily bath necessities and it's worked great as well as being aesthetically pleasing for a guest bathroom. She did what I requested with a smile! Her quote outlined the services I asked for and her price was very in line with what I expected to pay, I actually feel I got more than my moneys worth in her patience. Please consider Sabrina and her company for your organizing project, I'm so glad did.

Had our floors and bathrooms cleaned. The floors were decent however the shower floor was horrible!…read moreThey did not clean the shower floor. I had to take a brush to clean it and that only took me 10 minutes. I wouldn't recommend these cleaners.

Felicia has made pillows, bed skirts, throws, placemats... pretty much every decor item I could…read morethink to ask her to do! Her work is amazingly good!! She even went to fabric stores with me to find just the right thing. I happily recommend her for her creative ability, excellent quality, and very reasonable prices.

Beautiful draperies, bedding, pillows, valances! I featured a home party showcasing her work!…read moreEvery piece was expertly made, beautiful color combinations and very artistic. I would use this business anytime for fiber art in homes and business.

First, I like to say that the customer service of this company has been good, which is why I gave…read morethem 2 stars. However, good customer service is pointless if you can't provide a quality product to your customers. When I first met with the Designer back in January, I was pleased. She seemed knowledgeable, and the company was offering great specials, considerably less than their competitors. However, after the design appointment, the installer had to come back out to remeasure and neglected to add items to my contract that were discussed during our visit. I ignored the red flags because she came back out, apologized, and sent a change order for me to sign. Fast forward to June...yes June. Due to the COVID delays, we had to wait several months for our installation. We found this to be the norm in trying to furnish our new home, so we don't blame the company for that. However, you at least would hope that you are going to get quality after waiting that long.... not the case. After the first team of installers came out, I was left with nice shelving, but a less than desirable closet overall. There were holes, chips, missing paint, etc (see photos). Upon completion, the installer handed me a receipt to sign like, "Here you go." I was confused and very unhappy. I called in to complain and spoke to the sales manager, who stated that I initialed indicating that I did not want backing. I advised that the option was not explained to me and if I never had a custom closet, I would not know that I would be left with a mess if this option was not chosen. She offered a small discount on backing and offered to have installers come back the following week. On the next visit, a team of installers arrived, installed the backing, and left me with two gaps at the top of the closet. They explained that their measurements were off and that someone would call me back. They did not. I had to call in, complain, send photos, and wait another week. The following week a gentleman arrived who did not seem to know what he was doing. He was unaware of the smaller gap at the top of the closet, and again had the wrong size backing for the other side. While trying to make it fit, he damaged my drawers, chipped the paint, and left dirty fingerprints on my white cabinetry. When I complained, he stated that he could wipe it off. He did not. I called and requested to speak with a manager...who never called me back. The following week another team of installers came out. They were very knowledgeable but stated that they were not advised of all of the issues beforehand, and arrived with the wrong sized backing. They stated that they would be back the next day to make the repairs. After a few hours of no installers the next day, I called customer service and spoke with a manager. She apologized and explained why she hadn't called me back. I felt like she was sincere and that she wanted to make things right. She suggested that the last team of installers come back on Friday, which was two days later. On Friday- the 5th visit by installers, the closet was repaired to my satisfaction. Final thoughts: The design team should provide detailed information to the customers, clearly indicating what's included and estimated times of completion. Installers should have detailed information and supplies when visiting the customer's homes. Five times to resolve an issue is not cost-effective for the customer or your installers. Lastly, there should be more than one person in supervision available to adequately address customer complaints.

If you need a new office, closet, garage, entertainment center, etc., contact Debbie Nicholson at…read moreClosets by Design. She is amazing, and will work closely with you to get you the exact design you want. Debbie has great ideas, and responds quickly to questions or concerns throughout the entire process, even after the project is complete. Everyone at the the DFW office is amazing, from sales, consulting, design, production, scheduling, and installation. And speaking of installation, ask for Nelsy to install your project. Here are pictures of my new office. It is fabulous! I have so much more storage. Even though I had a contractor move a wall four feet into the office area before CBD built the office, there's actually more room than before because everything is around the perimeter of the room. Call CBD and ask for Debbie today!!