Terrible!! I called to get some information and I spoke with the manager and she was very rude and…read morehung up the phone on me.

Unbelievable. My 89 year old father had an appointment at 1:15pm. Almost an hour later and he still…read morehas not been seen. Absolute shameful!

I recently had knee replacement surgery and needed physical therapy. The day after surgery I…read morestarted at Liberty and continued until I was okay to finish therapy at home on my own. To start off the receptionist was awesome and always remembered my name and greeted me with a smile. I worked with Cathy and Matt and their assistants and in no time I went from a walker to a cane to walking on my own. They cater your exercises to your abilities and listen to your concerns. They sent me home with instructions to do exercises at home on days I wasn't there. The whole staff are not only physical therapists they are also cheerleaders letting you know that you can do it. I appreciate everything that they did for me and I really miss them all. I would recommend them to anyone who needs therapy.

I started going here when the VA finally came through on my community care work for my lower back…read more Dr. Cole is awesome and everyone that works here knows what they are talking about. I've been to several physical therapists and chiropractors for my back and this has to be the best on that list. If you live close to Stafford or even within 30 min, it's worth the drive.

This facility is clean and the staff are great. Dr. Cole takes his time to explain things in plain…read morelanguage, and I appreciate that Cole Sports has modern equipment like the NormaTec Rapid Recovery System that is used in multiple professional sports organizations. I tested out this equipment and it helped provide relieve to the constant pressure that I have with my legs. I look forward to future visits.

Attempting to contact the office (Stafford, VA) has been extremely frustrating. It takes an act of…read moreCongress to speak to someone in the office; there is no direct number. You have to submit a message via the portal which could take days before a response and even then, I had to keep requesting the same thing multiple times because the physician did not READ and properly address my message; it took 12 days to finally resolve, but the issue was still not properly resolved. Calling only connects to the call center that has to send a message to the staff and wait for a response. The staff, to include the physician, have been clueless AND dismissive of the Dept. of Labor (DOL) protocol that MUST be followed for approval. Infuriating experience and a waste of valuable time. IF this practice is going to accept DOL patients, at the very least act like you give a damn and ensure that you follow DOL's protocol. By not doing so, you are not helping DOL patients. :-( If you do not know without a doubt what that protocol is, contact DOL to find out. It is that simple. The DOL protocol is not the issue, people paying attention and following the protocol are the issue.

I applied to be a medical biller at the Stafford, VA. office of Advanced Spine and Pain. Soon…read moreafter, I was contacted by Aura Ionita, the Practice Administrator, for a virtual interview. We scheduled a half-hour interview for August 19, 2022 at 11 a.m. On the day of the interview, not only did Ms. Ionita show up late, but towards the end of our virtual meeting she suddenly asked me to come to the office in person to "meet the team." I had to take my mother to the pharmacy in Dumfries and this was a surprise request, but I acquiesced as I did not want to seem inflexible and I live up the road from the office. I told Ms. Ionita I could not stay long and the reason why and she agreed. As requested, I re-arranged my day and showed up to the office. Ms. Ionita took me to the billing office where I met the staff and watched one of them demonstrate the billing software. I was polite, paid attention, asked appropriate questions and dressed professionally. When we were finished, Ms. Ionita said she would "let [me] know next week." 24 hours later, I received an email from Indeed, the job search engine through which I applied for the position, saying that Advanced Spine and Pain had rejected my job application. If Advanced Spine and Pain did not wish to have me as an employee, they could have simply sent a rejection without wasting my time with an impromptu in-person visit request that inconvenienced me and my family. Forcing last minute requests on a prospective employee, expecting them to meet that request without prior notice or discussion of their availability and then yanking away the potential job after the applicant has performed their due diligence to rise to the occasion is not only unprofessional, but sadistically unkind. If this is how Advanced Spine and Pain treats prospective employees, then I am not surprised by the negative reviews left on here by some of their patients.

Worse place I ever been to. I don't understand the point of making appointments been here for more…read morethan an hour and still waiting for the doctor. The staff looks lost and with out a care in the world. DO NOT COME HERE.

Follow up care today for fractured ulna included x-rays and diagnosis. Jennifer's splint expertise…read moreand PA-C Daisy T's specific care instructions are a credit to this office visit. The staff continue to exhibit excellent customer service skills. Can't wait to start physical therapy. IL Wilson

Upon beginning therapy I had been living in pain for 18.5 years with diminished range of motion;…read moresleeping less than 2-3 hours due to pain and limited lifting strength or mobility. I am now sleeping well through the night and waking rested. I can honestly say I have not been in pain for a few months since beginning my therapy treatment. I can turn my head/neck and NOT look like Frankenstein AND I can walk up to 7 miles a day for exercise. I SWEAR Dry Needling and the skills/courage of Dr. Jennifer and Dr. Sarah saved my life and they will forever be in my story/heart. THANKS FOR EVERYTHING‼

My Physical Therapist, Felicia, has been absolutely sensational. Her attention to detail in every…read moreaspect of my recovery, be it needling, making sure I'm comfortable and that there is no pain in any exercise she has me doing as well as making sure I do the rehab exercise correctly to get the maximum benefit is heart warming. To be able to work with a true professional in every sense of the word including her amazing knowledge of the human body and having the ability to know the exact spot of where you need to work or which area is tight before you even say anything is truly comforting as you work back to full strength after surgery or injury. I've had the privilege to work with her for the past 6 months to full recovery. I would highly recommend Felicia to anyone who wants complete professional competence for their Physical Therapy needs.

I do reccomend Stafford Physical Therapy. I went to a different physical therapy center for…read morerecovery from a full knee replacement. I was almost done with therapy when the physical therapist dropped the weight from a hack squat machine. I had to have another operation for a partially torn tendon. I am now on a cane and back in physical therapy, this time at Stafford Physical Therapy. Taylor and Matt are fantastic. They have improved my range of motion and have worked to get me healed. The office staff is great. They have been there for many years and know what they are talking about. So glad I went to them for my recovery this time.

I wanted to thank SPT for all of their hard work and persistence. They were able to build a…read moreworkout plan for our 90-year-old father over several years that benefited his quality of life. It made a noticeable difference. Special shout out to Matt who never gave up! They can work with you on any level, age, or attitude. Thanks to the whole team. Bill J. and family

Amazing! I saw Dr. Zarzuela and he was courteous and understanding. Fixed my issue and I was out…read moreand about in no time . I highly recommend this practice and Dr Zarzuela for sure. The office staff is very welcoming and getting an appointment was a breeze.

I originally saw Dr Carley in the Fredericksburg office for treatment of a morton's neuroma, but…read morehad to be referred to Dr Zarzuela for more advanced treatment. Both doctors, Carley and Zarzuela are very knowledgeable and patient and have great bedside manner. I trust them both with my care. The Stafford office is obviously more "new" and a lot nicer looking. Dr Zarzuela's nurse, Pat, is so friendly and nice. She's definitely got a unique personality, but I really liked her! I ended up having surgery by Dr Zarzuela, and so far, everything is healing right on track. I'm happy that I went through with the surgery and that my doctor did such a good job! I only gave them four stars because of one of their receptionists / surgical scheduler named Robin. Robin was the only individual in the entire practice who I seemed to have a problem with... She was very rude and short with both me and my husband on multiple occasions. She left me a voicemail threatening to cancel my scheduled surgery, stating that Stafford Hospital had not received my lab work yet. (Oddly enough, when I contacted Judy Doyle from Stafford Hospital, she had told me I was cleared and ready to go.) Robin may do better in a line of work that doesn't involve people or customer service.

Alexis, the receptionist at the front desk is the absolute most friendliest, positive, caring…read moreperson I think I've ever met. She always has a smile on her face and makes you feel welcome as soon as you walk on the door. All the ladies that work here are AMAZING! Eva - the Licensed Physical Therapist is knowledgeable, experienced, friendly and genuinely cares about your recovery. She listens to your concerns and creates a plan individualized to meet your needs. Evelin - the Physical Therapy Tech is equally awesome! She is organized and patient and always there to help if you need. Dr. Rosoff is explains everything so you understand what you're doing and why you're doing it. She is empathic and communicates well. She listens to ensure your questions have been answered and you understand. I HIGHLY recommend the entire team at Alliance and I'm grateful for all the help they've provided me!

Best Physical therapy in Stafford!! The remodel looks great. Staff is amazing. Can't say enough…read moregreat things!