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    Pivot PT - Stafford, an Athletico company

    1.0 (1 review)
    Closed 7:00 am - 4:30 pm
    Updated 2 months ago

    Services - Pivot PT - Stafford, an Athletico company

    Physical therapy

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    1 year ago

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    Advanced Spine and Pain - On site lab

    Advanced Spine and Pain

    2.7(20 reviews)
    0.2 mi

    Attempting to contact the office (Stafford, VA) has been extremely frustrating. It takes an act of…read moreCongress to speak to someone in the office; there is no direct number. You have to submit a message via the portal which could take days before a response and even then, I had to keep requesting the same thing multiple times because the physician did not READ and properly address my message; it took 12 days to finally resolve, but the issue was still not properly resolved. Calling only connects to the call center that has to send a message to the staff and wait for a response. The staff, to include the physician, have been clueless AND dismissive of the Dept. of Labor (DOL) protocol that MUST be followed for approval. Infuriating experience and a waste of valuable time. IF this practice is going to accept DOL patients, at the very least act like you give a damn and ensure that you follow DOL's protocol. By not doing so, you are not helping DOL patients. :-( If you do not know without a doubt what that protocol is, contact DOL to find out. It is that simple. The DOL protocol is not the issue, people paying attention and following the protocol are the issue.

    I applied to be a medical biller at the Stafford, VA. office of Advanced Spine and Pain. Soon…read moreafter, I was contacted by Aura Ionita, the Practice Administrator, for a virtual interview. We scheduled a half-hour interview for August 19, 2022 at 11 a.m. On the day of the interview, not only did Ms. Ionita show up late, but towards the end of our virtual meeting she suddenly asked me to come to the office in person to "meet the team." I had to take my mother to the pharmacy in Dumfries and this was a surprise request, but I acquiesced as I did not want to seem inflexible and I live up the road from the office. I told Ms. Ionita I could not stay long and the reason why and she agreed. As requested, I re-arranged my day and showed up to the office. Ms. Ionita took me to the billing office where I met the staff and watched one of them demonstrate the billing software. I was polite, paid attention, asked appropriate questions and dressed professionally. When we were finished, Ms. Ionita said she would "let [me] know next week." 24 hours later, I received an email from Indeed, the job search engine through which I applied for the position, saying that Advanced Spine and Pain had rejected my job application. If Advanced Spine and Pain did not wish to have me as an employee, they could have simply sent a rejection without wasting my time with an impromptu in-person visit request that inconvenienced me and my family. Forcing last minute requests on a prospective employee, expecting them to meet that request without prior notice or discussion of their availability and then yanking away the potential job after the applicant has performed their due diligence to rise to the occasion is not only unprofessional, but sadistically unkind. If this is how Advanced Spine and Pain treats prospective employees, then I am not surprised by the negative reviews left on here by some of their patients.

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    ProFlex Physical Therapy

    ProFlex Physical Therapy

    3.9(7 reviews)
    1.7 mi

    Upon beginning therapy I had been living in pain for 18.5 years with diminished range of motion;…read moresleeping less than 2-3 hours due to pain and limited lifting strength or mobility. I am now sleeping well through the night and waking rested. I can honestly say I have not been in pain for a few months since beginning my therapy treatment. I can turn my head/neck and NOT look like Frankenstein AND I can walk up to 7 miles a day for exercise. I SWEAR Dry Needling and the skills/courage of Dr. Jennifer and Dr. Sarah saved my life and they will forever be in my story/heart. THANKS FOR EVERYTHING‼

    My Physical Therapist, Felicia, has been absolutely sensational. Her attention to detail in every…read moreaspect of my recovery, be it needling, making sure I'm comfortable and that there is no pain in any exercise she has me doing as well as making sure I do the rehab exercise correctly to get the maximum benefit is heart warming. To be able to work with a true professional in every sense of the word including her amazing knowledge of the human body and having the ability to know the exact spot of where you need to work or which area is tight before you even say anything is truly comforting as you work back to full strength after surgery or injury. I've had the privilege to work with her for the past 6 months to full recovery. I would highly recommend Felicia to anyone who wants complete professional competence for their Physical Therapy needs.

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    Rappahannock Foot & Ankle Specialists

    Rappahannock Foot & Ankle Specialists

    3.6(5 reviews)
    0.2 mi

    Amazing! I saw Dr. Zarzuela and he was courteous and understanding. Fixed my issue and I was out…read moreand about in no time . I highly recommend this practice and Dr Zarzuela for sure. The office staff is very welcoming and getting an appointment was a breeze.

    I originally saw Dr Carley in the Fredericksburg office for treatment of a morton's neuroma, but…read morehad to be referred to Dr Zarzuela for more advanced treatment. Both doctors, Carley and Zarzuela are very knowledgeable and patient and have great bedside manner. I trust them both with my care. The Stafford office is obviously more "new" and a lot nicer looking. Dr Zarzuela's nurse, Pat, is so friendly and nice. She's definitely got a unique personality, but I really liked her! I ended up having surgery by Dr Zarzuela, and so far, everything is healing right on track. I'm happy that I went through with the surgery and that my doctor did such a good job! I only gave them four stars because of one of their receptionists / surgical scheduler named Robin. Robin was the only individual in the entire practice who I seemed to have a problem with... She was very rude and short with both me and my husband on multiple occasions. She left me a voicemail threatening to cancel my scheduled surgery, stating that Stafford Hospital had not received my lab work yet. (Oddly enough, when I contacted Judy Doyle from Stafford Hospital, she had told me I was cleared and ready to go.) Robin may do better in a line of work that doesn't involve people or customer service.

    Pivot PT - Stafford, an Athletico company - physicaltherapy - Updated May 2026

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