For my first ever visit and show at the CLO, this was a great experience! Walking into the theatre you immediately notice the intimate size room. Definitely big enough for a large group of tables, but close enough to the stage that you never feel like you have a bad seat in the house. The menu includes themed drinks and a range of food choices which you can order prior to showtime. The staff is friendly and attentive to the tables through the first part of the show. The show itself was exciting and tongue in cheek at times. The Altar Boyz brought energy and comedy to the room and kept everyone engaged - even bringing up an audience member for one of the numbers! Great reminder for me to never sit in the front! Haha I can't wait to come back to see another show soon! Thanks to Rachel and the CLO for another great event! read more

See all

We visited the CLO for the first time this last week. I was very impressed with the facilities. I really like the set up with the tables, reminds me a little of the Improv design, except those tables were entirely too small for four people to actually eat at, so good thing we were just nibbling on the yummy Yelp snacks. I can't say enough about the show we saw, Judge Jackie Justice. I would go see this show again in the future it was that good and the CLO seemed to accommodate the backdrop for the show perfectly. The staff seemed very professional but also extremely on the slow side. We ordered some drinks right when we got there and we were 30 minutes early for the show. Well the drinks showed up about two minutes before the show and not all at the same time. I got mine while my H was still waiting for his. 30 minutes is really excessive to wait for a drink, and they weren't cheap so please don't make me wait so long to wet my whistle. Continued with the slower service the waiters waited until the end to hand out checks. I guess this was ok, but it seems like they should have handed those out 15-20 minutes before the show was over so people could square up and leave when the show was over, not wait for 15-20 minutes more to give your check with payment to the server so they can charge you. We thought we could go out to the bar and pay there. Well we were wrong. I actually ended up ordering another drink finished it and paid for that one at the bar before our waiter came to collect our tab. I think in the future my best bet maybe to just pay cash or order at the bar to begin with. Otherwise loved the place and look forward to coming back to see another great show! read more

See all

Wow! This is the first time I've been to cabaret and I love it. It was such an amazing experience. The whole atmosphere was unique, and the fact we can sit at a table and enjoy food/drink is definitely a plus. Me and my boyfriend went see the toxic avenger. It was hilarious :-D The actors are so talented, I cannot even beginning to imagine what it is like backstage. There are so many character changing by the same actors in such short amount of time. The characters even made fun of that part of the show. I also love the fact that they put on a wide range of humor, people different ages can get good laughs out of their shows. I was cracking up throughout the whole show. I would definitely recommend to people who haven't watched the toxic avenger, even if you normally aren't a musical person, I think you will like it ;-) read more

The Pittsburgh CLO puts on numerous productions during the year and is preparing for their summer series. I had the privilege to attend "First Date" in the Cabaret Square. The Cabaret Square is unlike the other theaters in the entertainment district in that in addition to a full bar you can get a meal served prior to the show as well as their specialty drinks of the evening. I settled for a salad which was very good. It is set up in tables of 4 as opposed to regular theatrical style seating The musical "First Date" is performed in 90 minutes without interruption. Two people meet for dinner on a blind date. Not only do they find themselves incompatable at the beginning but their date is constantly interrupted by three waiters who take on various characters in their lives. Many of them try to "bust" up the relationship in the form of various hilarious songs that had me laughing in stitches! These various characters even go completely around the audience and at times it seems like they are singing to you. All 5 members of the cast are exceptionally talented but I always give a hats off to the 3 actors who played multiple roles. Whether playing the ex-fiance Alison, the other boyfriend Reggie or even the head waiter's love song, all pull it off with costumes and props that are impressive and fun to watch. Please note that First Date has adult content in it and may not be suitable for all audiences. I am grateful to Yelp for giving me the opportunity to enjoy this fine show! read more

See all

Jazz hands up!! I cannot deny myself the sudden urges I have to break out into song and dance. That's just the musical theater geek in me! The CLO reminds me of all the reasons I got into theater in the first place. For the joy of it! You can tell that they take their time with the casting. And they may bring in some Dancing with the Stars type celebrities for their shows (Joey Fatone in Producers = FANTASTIC) but the real talent lies in the local pool. It's an amazing thing to have so many local theaters and still snag the some of the most talented in the city. I really think the CLO does that. It's not just the acting, it's the singing as well, with some power house vocals. And to my surprise, It's also the dancing! Honestly, the dancing really blows me away. They don't skimp on some box step stragglers...they hire the triple threats. Fo sho! The one and only complaint I have, which is completely on a preference level is that I'm not a fan of all the show choices. Was I ecstatic when Into the Woods (my all time fav Broadway show EVER) came? YES! Did I see it twice it was that good? HECK YES! I hate the show The Producers, but the talent, again fantastic. Did I think Mame went WAY too long and el boro? YES! But it's a fact that in life you're not going to like everything. I may have been sitting by someone who was thrilled to be there for 3 hours watching that old dame strut her stuff. So I will continue to raise my jazz hands high year after year here because I'm proud of all those talented Pittsburgh peeps! read more

See all

Oh yes! Oh yes! Oh yes! Shrek the Musical was amazing. I do not remember the last time I laughed that much at a musical. I seriously think that they did a fantastic job converting the movie into a musical. I know that my friend and I went in slightly skeptical but by the end of the first act we were hooked!! The actors were great. I thought that Shrek was a great mixture of hilarity for children as well as adults!! Donkey was just as funny, OR EVEN FUNNIER, than the movie character. I would go again and bring my nephews. The kids in the audience were loving it. I loved to hear them laughing and pointing when new characters came on stage that they recognized. This show made for a great evening. I am happy that I got to attend. read more

I went to The Toxic Avenger with Yelp. This was one of the most fun theater experiences that I have had. We laughed and giggle the whole night. The Cabaret Theater makes you feel like you are in the play. You sit in cafe type tables right on the floor. At one point, the Toxic Avenger just snuck up behind out table and walked right by us. The actors us the whole room as a stage. it is a great night. Also, it is pretty awesome that they had "toxic" themed drinks that you can sip on during the show. (There is also a full menu and full bar) I will definitely be back to check out other shows that go on there. read more

Pittsburgh CLO - Toxic yelping. - Performing Arts Near Me - Pittsburgh, Pennsylvania

"First Date" performance and Yelp event. Lots of fun, great music. Doug Levine was the the music director and keyboard player, and he was phenomenal. There were lots of jokes and good songs with some more tender thoughtful moments near the end. It's a 90 performance without an intermission, and something to leave you laughing. read more

Pittsburgh CLO - Performing Arts Near Me - Pittsburgh, Pennsylvania

I have been to the CLO Cabaret for several shows and for salsa dancing and have had a great experience every single time. I love live theater and the CLO offers a fun and unique alternative way to enjoy that experience. The seating is set up in such a way that there is not a bad seat in the house. Along the sides you are seated in high bar tables, the middle section is typical table seating and the back of the house is raised on a platform to allow for easier viewing. Most of the shows at CLO are small ensemble casts or only one or two actors. The way the room is set up, you feel like you know them by the end of the show. The quality of the productions is fantastic. I've seen both plays and musicals and the acting, staging and sets have been great for both. It is amazing what can be done through simple stage sets and props to bring the show to life. The only down side is that drinks are on the pricey side ($8-9 for a class of wine, $10+ for a mixed drink). However, you are paying for the convenience of drinking while enjoying a show and the drink prices are pretty comparable to some of the other bars in the cultural district. I look forward to my next visit to CLO. read more

I enjoy live theater and I feel very fortunate to live in a city where there are a number of venues that support live theater. Although I can think of 10 theaters right off the top of my head, out of them all I'd have to say that the CLO Cabaret is my favorite. It might not support all of the theatrics of the Byham or Benedam; it's certainly not as intimate as the City Theater or the Off the Wall theater; it's not as nostalgic as the Carnegie in Homestead or the New Hazlet; but it's most certainly the most fun. I had the pleasure of attending last night's performance of Boeing Boeing. I luv being able to show up an hour early, be seated at a table and order dinner and drinks before the show. There's a full bar in the front of the theater that has a nice variety of craft beers. I had a Great Lakes Edmond Fitzgerald and an order of the hummus & olives as an appetizer followed by another Great Lakes with the steak satay. The hummus was as you'd expect but it came with a roasted tomato, a variety of olives and plenty of pita bread. The steak satay was delicious! It was a generous serving of tenderloin served on skewers that melted in my mouth with every bite. My only misgiving is that it didn't come with a side of any sort. A nice touch would have been to include some roasted veggies along with it. But for $11.00, I really can't complain. I've seen a number of shows here and I don't know why I always have a low expectation of the performance when I come here. I have always left with a "wow, that was really a good show" feeling and last night was no exception. The play was entertaining from start to finish and I'd recommend it to those that like comedic theater. I'll leave this review with a couple of tips for my fellow Yelpers. If there's a show in town that you'd like to see, check out the group-on sites such as "Living Social, Yipit, Goldstar, etc. I see a lot of shows and very rarely do I pay full price for a ticket. My second tip is for parking. Come in close here because I'm about to tell you one of my most valuable secrets.... Parking can be free downtown if you're willing to park on the street after 6:00 and walk a few blocks. Granted it's not available on every street but if you scout around you can usually find a spot. Last night I parked on 3rd Ave close to the PPG Building. Sure I had about a ten minute walk to the theater but it feels good to get the circulation going. read more

Pittsburgh CLO - The theater - Performing Arts Near Me - Pittsburgh, Pennsylvania

See all

My wife and I went to the dinner theatre and I must say - we really enjoyed ourselves. We actually moved from table seating to the back three rows and sat side by side; which I would argue is a good choice given you still get a great view of the stage and have much more leg room (the tables looked to be a little "tight"). There's really not a bad seat in the place, but at nearly 6'5" the legroom made all the difference. As for the food and entertainment...this is a cozy, intimate theatre that puts you close to the action...and the food and drinks were surprisingly good and well portioned. This is a great "date night" place to take in a show and enjoy the Cultural District. Bravo, CLO! read more

I was lucky enough to get a free pair of tickets from Yelp to The Toxic Avenger. I had never been to the CLO before, but had an amazing time and definitely want to go back. I really liked the space. While we didn't order any food, I liked the tables and feeling close to the performance. The small venue was also a plus. I did have to turn around in my seat a number of times during this show to see, but that was all right. Depending on how the stage set up looks, you might want to keep that in mind. The Toxic Avenger runs until December 18, 2016, so if you get a chance, definitely see it. I do think that the show requires a certain type of humor, but if you liked the movie, you'll probably like the show too. My boyfriend doesn't like musicals and he had a great time too and loved the show. The cast was amazing and so talented. Great voices and the many costume and character changes all went really well, and definitely added to the humor of the show. I didn't realize how small the cast was and everyone did such a good job playing multiple characters. Amazing and will definitely be keeping the CLO in mind for places to go. I can't wait to check out another show. read more

I have been a season subscriber for the CLO for over 10 years. In 2019 I purchased and paid in full for 6 Sunday series for 4 seats - paid in full with email confirmation for the season 2020. Of course we know that 2020 did not have a CLO season, and I did not request for a refund --- my mistake. 2020 season and 2021 season did not exist... so now I am having a hard time getting my subscription to be forwarded to season 2022. I have tried emails through subscription and ticketing... tried phone calls to no avail. I even forwarded my subscription email confirmation as an attachment. Is the Pittsburgh CLO still a credible organization to be trusted with your payment? read more

The food and drinks are a little pricey, as you would expect at a theatre. The quality of the food is average and the portions are pretty small for the things that I have ordered. That being said, I am still giving this 5 stars because of the quality of their THEATRE!!!!!!!!!!!!!!!!!!!!! I have seen some amazing shows here!! The cast is always extremely talented and I've been blown away by the way they are able to change the stage and props from show to show. Recently I have seen both First Date and Toxic Avenger here and LOVED both shows! They do such a great job of picking shows that really thrive with a smaller, more intimate audience. I look forward to seeing more shows!!! read more

"The Book of Merman" was a high energy performance by 3 amazing individuals. We sat up front where you can see them sweat while we enjoyed some drinks from the bar. We have been to this theater before and you can't beat it for the quality of the performance and the intimacy of seating. It is one of our faves for date-night! read more

This was my very first time at a CLO Cabaret production. I had no idea what to expect. I'll be honest and say that I didn't know to arrive early and enjoy a meal before diner. Lesson learned. . I arrived right before the show began and was mesmerized with the theater. It is such a cool space/venue. I thought it was wonderful that you get to sit so close to the performance. Our server was a very nice young lady. She brought us drinks before the show began. We had a few minutes to chat with fellow Yelper, Lauren, whom we were sharing a table with. The show began and I was hooked immediately. The production, First Date, was a blast from start to finish. We were laughing non-stop. The whole show held so many truths about a first date, online dating, and ex's. We were sitting there saying "Oh my gosh! That happened to me!" I've been out of the dating game for almost 28 years (getting ready to celebrate 26 years of marriage), but have seen what dating has been like for my two young adult sons. Needless to say that I'm buying them tickets to see this show!!! I know they would laugh and identify with this show as much as I did. While I thought each actor did an incredible job, Maggie Carr, was my favorite! She was so good at portraying the 7 roles that she had. From Grandma Ida to Blaze, she was magnificent. With just a tweak of an accessory she evolved into a whole new character. That takes a lot of talent. Let's not forget the musicians! They also did a great job. The music flowed from scene to scene. I love live music and I give a big hat's off to those gentleman. Now that I'm no longer a newbie to the CLO Cabaret, I'll be bringing my friends for a Girl's Night Out and bringing other couples for date nights. What a fun way to spend time together-a meal and a show. LOVED IT!!!! read more

Pittsburgh CLO - Performing Arts Near Me - Pittsburgh, Pennsylvania

See all

With friends visiting us here in Pittsburgh for the seventh year in a row, I was on the hunt for something new and fun to do! My husband and I have attended a couple Cabaret theater performances in the past but have never been with our good friends during their annual Pittsburgh visit. I was already checking out The Toxic Avenger online and was so excited to receive an email from Yelp offering me tickets to the event on the exact night that I was interested attending. Perfect timing! I knew nothing about The Toxic Avenger outside the blurb listed on the CLO's website. However, one of our friends immediately said, "There's a movie called that!" So, the night before the CLO production, we rented The Toxic Avenger movie, a "1984 American superhero horror comedy film" per Wikipedia. The movie was the oddest combination of campy and violent that I have ever experienced. Our friends were doubtful how this movie could have been turned into a cabaret theater production, but I had full confidence in the CLO! Though happy that we watched the movie for context, the show simply blew it out of the water!!! The characters were developed much better, and while the movie was pure campy, the show was just hilarious! One of our friends said his face hurt he laughed so hard throughout the show! We were all doubled over at various points in time. The actors were all phenomenal. I enjoyed seeing Quinn Patrick Shannon play the "white dude," another quick change role similar to what he played in The 39 Steps (that I also loved) at the Cabaret theater earlier this year. His partner in crime Billy Mason did an equally incredible - and hilarious - job playing "black dude." My two favorite musical numbers were the sexy and sassy "Evil Is Hot" and the fast paced "Bitch/Slut/Liar/Whore," both starring the fabulous Caroline Nicolian. The Toxic Avenger far exceeded my expectations and I look forward to returning to the Cabaret theater in the future. read more

Hugely entertaining and hilarious. The seating is very relaxed and intimate. I was not sure what to expect- the theme- alter boys(z)- was perplexing until I watched it. I had a painful running accident the morning before the show and considered skipping the show but it was well worth the discomfort as laughter is the best medicine and I laughed a lot. All five actors - and musicians- were excellent. The singing and dancing was energetic and top notch. The actors were so good that at first I thought it was a real religious gathering and was thinking how to escape until they smoothly went into the comedy. I rarely see a show a twice but will probably go back in a few weeks to experience it again. read more

Going to try and keep this review just to the theater. With that said let's get the show part out of the way first. Bry and I saw Judge Jackie Justice as part of a yelp elite event. I am still finding myself humming "Judge Jackie Justice". This show is full of Pittsburgh related jokes most of which I got even though I've only lived here a short time. The actors are so very talented and I loved the participation from the audience. The theater itself was a bit difficulty for me to fine but that's because in not very familiar with the city. Walking in there is a nice little bar area. The bartender was very friendly and knowledgeable about the wines they have. After getting a glass of cab we proceeded into the theater and were ushered to our table. The tables are just a little small but not by much. We had a cheese and bread plate that was very yummy. My favorite was the jam. It was sweet and tart and just really good. Bry also ordered there crab cake sliders he said they were Pittsburghed with slaw on them. I don't eat shellfish so can't say if they were good or not. The chairs aren't the most comfortable and I did switch positions a few times to try and get more comfortable. Overall this is a great place to see a show. It's not too big so you still feel part if the performance. The staff is friendly and the plate we had of snacks was really great. Will be keeping an eye out for upcoming shows. read more

I had an incredible night here. My wife and I were "guests", meaning we had our ticket, food, and drink paid for. This was really nice as we have a 7 month old at home (amazing how fast they can burn through clothes). However, I have to focus on the actual venue and production. I can honestly say that my wife and I had a blast. We thoroughly enjoyed the topic, the performer, the view from our seats, and the food was very simple and tasty. We encouraged many family and friends to go (some did and were equally impressed) which speaks to the impact the evening made on us. I now keep my eye on what is happening at the CLO and look forward to returning soon. Highly Recommend. read more

We're so lucky to have the CLO. Pittsburgh has certainly made a name for itself within the arts and theater world. So many musicals have been performed here in Pittsburgh and the shows are always top-notch quality. read more

I enjoy live theater so I was quite excited to receive tickets to A Musical Christmas Carol show. It helped that my daughter Madeline was joining me to see this timeless story for the first time. (Mommy, do you think the author still alive?) The CLO did not disappoint! This show is now one of my favorite versions of this classic. (Hat tip to the venerable Bill Murray.) The acting was excellent, the "musical" interludes were fun, and the brief interjections of comedy were cute and well-timed. Bottom line: the local theater talent is really impressive. Lastly, the Bynam is a great venue for this production. Floor seats are fantastic here allowing you to be so close to the action and have such a good view of the stage. I need to get to a CLO Cabaret show ASAP!!! Disclaimer: Our tickets to this production were paid for by Yelp. read more

Had a fantastic time at this little theater watching The Toxic Avenger as part of a Yelp elite event. Stage was around two of the walls and performers would sing and appear from all angles. You never knew what was coming next! Tables of four were great to chill at and made it less awkward than shuffling in and out of typical theater rows. Cast was engaging and the five people cast looked like they were having an absolute BLAST. We laughed and enjoyed each scene. Great venue for a play and the talent was top notch. Excited to see other shows that come through the CLO! read more

I'm always very impressed with the caliber of the CLO summer performance series. I've seen a dozen of their shows over the years, and they've all been up to a high standard. The cast is always top notch with wonderful voices and quality acting. There is the occasional voice that I'm not a big fan of, but overall, they do a great job. The costumes and set design are usually of pretty good quality, not quite like you see on touring productions, but doesn't generally take away from the enjoyment for the show. The only shows I haven't enjoyed have been because of the show itself, not the CLO's presentation of it. Seeing shows put on by the CLO is a great way to get out in downtown and enjoy the cultural district. Everyone should try to make it out. read more

Downtown parking... look around and call ahead. Performances are excellent. Staff on entry and ticket exchange perfect. This is a go to place for anyone in the area. read more

I have seen quite a few shows here, and every one was a great time. Forever Plaid, Ruthless!, Dixie's Tupperware Party, Forbidden Broadway, to name a few. Always professional and enjoyable. You can order food and/or drink, or just enjoy the show. One recommendation: if you are "height-challenged," sit in one of the elevated rows in the back, because the main floor is not sloped. read more

Cards on the table: I had my first experience at the Cabaret for the Yelp Culture Club viewing of "Defending the Caveman." This means my tickets, food, and drink were free, FYI. However, I'm reviewing the venue as if I paid... After walking around the venue before and after the show, there really doesn't seem to be a bad table in the house. Each table seats four, which means half of the table's occupants will have their backs to the stage, so some chair shifting does have to happen for everyone to see. The cabaret made the show feel more causal, light, and vibrant than a theater would have. For food, we had a cheese and fruit plate. Anyone who knows me knows that cheese is one of my major food groups...So while the green grapes were a little brown, the blue cheese was excellent enough to make up for that. My only note on this would be regarding the presentation: there was no cheese knife included. On to the downside. Our server was terrible and is the one thing keeping this from being a 5-star review. My friend ordered her first martini, and the server got very snippy when she had no clue about what type of gin she wanted. Then, after 20 minutes of waiting for our drinks, the show was about to start, so I tried to get our server's attention to ask about our drinks...but he purposefully avoided eye contact and turned his back. He came by after 30 minutes (after the show had started) to see if we needed anything else. I said that we just needed our drinks. He said they were on the way, and said so rudely. He came back 10 minutes later with the drinks for the total of a 40 minute wait. The drinks were also horribly mixed. I ordered a cosmo because I felt like a fruitier drink. But all I could taste was the Ketel One. A good pour is appreciated in a vodka tonic, but not so much when I ordered a cosmo because I had to work at 9am the next morning. My friend said her martini was also too strong. Overall, I enjoyed the show and the venue. I would definitely go again and hope to have a better server next time. TIP: The bar area is located in the front room and going directly to the bar is the fastest way to get your drinks. Less than a 10 minutes wait. PARKING TIP: The garage next to the Cabaret is $7 flat at night. If you're willing to walk a few blocks, there are several free street parking options if you drive around for a few minutes. Or bus it for $2.25 (at your own risk). read more

Awesome performance. This was our first off-broadway and we didn't know what to expect, but we were very grateful that we were able to catch this show with Rachel and Yelp's support. The venue was small and intimate enough that we got very close seats. The musicians and actors all did a fantastic job. We were entertained for the entire 90 minutes of the show and definitely recommend anyone who can to go see it. read more

We came here to see the play "You say Tomato I Say Shut Up!" and what fun we had! The stage is visible from any seat, the waitress was never too far and the food was satisfying. We really had a great time and enjoyed watching a play while eating and drinking. Great time and we can't wait to come back for another show. read more

We saw the Pittsburgh CLO's production of Shrek the Musical last night and thoroughly enjoyed it! The characters were perfectly cast and were quite entertaining! Although all of the songs were different from those in the Shrek movies, they were upbeat and fun. Evan Ruggiero, who played the pied piper, performed an amazing tap dance on one leg! Our seats were great and the acoustics were excellent! There was humor scattered throughout the production, that appealed to both children and adults. Make sure to stick around for the encore, as it is a fun and energetic ending! read more

Scrooge Lives! What a terrible ticket policy. I bought tickets for one of the "A Musical Christmas Carol" shows this season (2013). The show I bought has a 4:00 start. I had a scheduling conflict and wished to exchange the tickets for an 8:00 show the same day. I checked the CLO website and there are still plenty of tickets available for the 8:00 show. First I called the number shown on my emailed ticket for the box office (412-456-6666). After waiting on hold for 5 minutes I was curtly told that I needed to call a different number; 412-281-2822. Please give your staff a candy cane or something. Your customers do not want to be treated like dirt after being subjected to your crappy muzak. Calling the second number I asked if I could do the exchange. The CLO's answer? "No. Those tickets are no refund, no exchange." But there are still seats for the show I want. "No exceptions." The fine print "Conditions of Sale" states "No refunds given except when performances are cancelled. Exchange policies are set by individual presenters." This policy is ridiculously bad. Change it! Thanks CLO Scrooge-ette! Must be nice to be able to screw over customers 'just because you can'. Had it on my calendar to buy tickets for "Wicked", guess what's not gonna happen now? Hope you enjoy the last $73.00 I ever spend on your shows. read more

We saw First Date tonight and it was hilarious and fabulous!! Fantastic waitress Cassie and food was great!!! Love this place, we try to go to every show!!!! read more

I purchased a summer subscription after Thanksgiving for three shows at the Benedum theater for the summer of 2018 and highly enjoyed it. So much I bought tickets for four more shows and purchased the summer series for the summer of 2019. I turned my form in in September and they charged my credit card on October 2. I received my tickets, which are suppose to be done on a first come first serve basis, which I knew and was fine with. My seats that I purchased last year after Thanksgiving were fine. So, purchasing two months earlier, I again thought that they would be fine or even better. They were worse!!!!! When I called, they gave me anything but a logical reason on how this could occur. They actually moved me up three rows but further on the side. So, why would I get better ??? seats at the end of January than at the end of September if the tickets are truly given out on a first come first serve basis. I believe that my tickets got lost in the shuffle somehow giving me the last row when purchasing in September for the following summer. At this point there is absolutely nothing that I can do, which they basically said. Yes, instead of row w, they moved me to row t on the far side though. I could have called today Jan 28th and got these seats....how is it possible to buy tickets in September and get better or the same tickets in January???!!! They could give me no logical answer and were very matter of fact with having no options. On top of that they didn't see my side and were not apologetic at all. Friendly yes, but very matter of fact. I could have called today and got the tickets that I now have for the summer series, giving them my money in September made no difference. Beware about buying subscriptions, you have no recourse with your seat placement if you are blatantly not treated fairly. read more