I never thought in my wildest dreams I'd be moved to write a review of a DMV office, let alone a…read morevery positive one. It's spacious. It's modern. It's clean (and that includes the bathrooms). It's efficient -- I was in and out in less than an hour. And every person I interacted with was competent, helpful, and very friendly. I almost forgot I was at a DMV office. Bonus for being near some really cool stores and a Sonic Drive-In. I live downtown and it's a bit of a trek to get here, but it blows the downtown office out of the water. I'll be coming here for any of my PennDot needs,

Typical dmv nightmare. Having no ability to make an appointment tells you everything you need to…read moreknow. It takes HOURS and HOURS to get anything done here.

I need to go into the DMV for a new license picture. I…read morerenewed license online but never got my picture card. I went into The closest DMV which was this one. I went in and the place was not crowded which was good for me. I went up to the first desk and got a number then waited about 5-10 minutes to be called up to next desk. The person seemed nice and he was helpful. That desk took maybe 5-10 minutes max. Then I went over to the picture station and got picture taken then it took about 5 minutes for new license to come out to me. overall I was pleased with the service and the total amount of time it took. I do recommend this location as everyone seemed very good. I would hesitate to stay if it was really crowded. I will definitely go here again if I need anything from DMV again.

My boyfriend got his ID renewed here on a Tuesday around 1 pm. I had a hard time finding parking…read morebut he was in and out so fast that I didn't even need to pay for the garage I was circling around in and was able to pick him up within 20 mins.

Went on a Wednesday morning to get a new birth certificate after losing my original. Went online…read morefirst and printed and filled out all proper paperwork. Which was basically 1 page with your basic info. When I got there I had to let the security guard at the front door know where I was going. He then typed something into a thing at his desk which apparently runs the elevators. Got on the elevator which took me to the 3rd floor without me having to hit any buttons. When I reached the 3rd floor I then had to follow the signs to Vital records office. When I reached the office I went to the window where I was met by a very nice older women who took my papers and ID. She then processed my payment and told me that my Birth Certificate will be ready in 10 to 15 minutes. I sat down for what I believe was no more that 5 minutes and it was ready and given to me by another gentleman. Fast and polite service!! I was honestly expecting a line and alot of hassle. Luckily got neither and had a very pleasant experience!!

Zero stars, for this branch, specifically, and for the Pa DVR as a whole…read more Zero Stars. If you have business here, consider yourself as damned as one of Dante's characters in "The Inferno". Seriously. In my case, it was to receive an updated copy of my birth certificate. My original birth certificate, and my updated 1996 era certificate of live birth were deemed inadequate by both the DMV and the State Department. Now I know how Obama's feels. This place makes the DMV look like a day at the beach. The level of security is high, the climate control nonexistent. Once you make it past two levels of security,You will conduct all of your transactions with a clerk who is behind six inches of glass. There's no intercom, so lip reading skills would benefit you. If you're lucky enough to get there in time for same day service (11:00-11:30?), you will have the pleasure of coming back later in the day, to wait in line once more, to receive your documents.

Only the best library ever ! I am surprised more people don't go and hang in the gorgeous old…read moreAndrew Carnegie original haunt ! They have a coffee shop and concerts and so much more. The large library room upstairs is stunning!

Beautiful old library with three levels of books and resources. All available to the public…read more The first floor has a Yinz Coffee shop; children's area; and an outdoor courtyard with tables and chairs for studying outside. Friendly, helpful staff.

I needed to visit in person to get logged on to the newest "my social security" account. I had…read morereceived errors trying to set it up online. I had an appointment, parked for free in their parking lot, and entered the building. I had to check in with a guard, then I was called for my appointment. The staff member was very efficient and fast and I was in and out within moments. And, my login was activated and I was good to go. This, of course, was several weeks ago before the current chaos of the current administration. I hope the office remains open and all goes as smoothly as my transaction.

Why do they build half billion dollar building with our taxpayer money and then put one employee…read moreinside? Seems like a massive overuse of funds that could be used elsewhere. You've got a waiting room full of 30 people and one state employee other than the security guard. Our state could've made the social security office a trailer, it would easily fit the two government employees. Wow!!!!!

There has to be a better way. Maybe their employees need to go back to work. I have been on hold…read morefor 28 minutes to make an appointment to go to an office. Totally frustrasted.

Great service to have available for families in PA. The staff is always friendly and incredibly…read morehelpful.

My experience at The Social Security Office was great with great customer service and I highly…read morerecommend The Social Security Office

I'm waiting for a hour and line is not going they have six windows but working only with one window…read morethat's why line is not going!

We used the Port Authority T line to get to the 2026 NFL draft event. It wasn't a horrible choice,…read morebut in retrospect we should have drove down town. First, it was advertised that the trains would be running every 15 minutes...either that was a lie, or the management and operators are somewhat incompetent...either way, the waits were much greater than 30 minutes. Maybe the worst aspect of the ride was that 3 of the 4 drivers were the most rude, ignorant people that should not have been dealing with the public...especially considering many of the patrons riding during the draft were not regular T riders. The only way they could have been more rude when telling people to not block the door would have been to add some expletives (though the expletives were pretty much implied with the tone used). Just to avoid the horrible conductors, I will avoid using the T unless some calamity requires it.

I really want to give them a better rating. Their bus drivers are 5 stars driving those big busses…read moreon these Pittsburgh streets. Heck, i get here and park my car. Streets are narrow, highways have no shoulders. 5 stars for newer busses which have displays for the next few stops. And Smithfield has helpful employees. So why 2 stars. This system is impossible to figure out. Using their app you have to find a specific stop. You can't see stops that are a block or two away that might be arriving sooner. And then there is inbound and outbound. That is easy to figure out if your bus says "downtown" but some busses don't go downtown so do I want inbound or outbound??!!! Then you have to pick your stop. Why can't they be in the order of the bus route. The app puts them in alphabetical order which makes it difficult to figure when you are the next stop. The system itself seems to cover the city but it just isn't user friendly. Why can't I easily find that when one bus has a 50 min wait, that another stop a half a block or so away has a bus going where I want to go in 8 minutes. I think Port Authority could make finding your bus easier. Half the time, I see those long waits and just walk.