Quick and explained the issues and charged decent amount…read more Would recommend and call again

They came and were super fast and professional. Got everything sorted out for us and even showed…read morehow the previous install was not done properly.

Friendly. Fast. Professional. Thorough…read more The first face to face was with the owner and so was the last. A diagnostic appointment of the existing water softener/neutralizer brought to light that the existing system had a flush line installed directly to my sewer line which is a code violation and is incredibly dangerous, as if putting a hose directly into my toilet with no measures taken to prevent back flow into my drinking water. Atlantic Blue's plumber and installer, Mike Haines, flushed the existing system, flushed all exits, replacing a clogged kitchen faucet and bathroom spigot jammed with sediment, as well as installing a new p-trap blocking the back flow of noxious gases and sediment into the new flush line. A recheck for bacteria contamination reflected an all clear and now a system that used to irritate my skin is now up and running without issue. I would definitely recommend this co. Ask for Mike to complete your install.

Four years ago, they replaced my water pressure tank and several failing fittings, and installed a…read morereverse osmosis (RO) system. Given the cost of this work, I expected durable materials, proactive recommendations, and transparent guidance. Unfortunately, both experiences have left me disappointed -- and more importantly, concerned about trust. Regarding the pressure tank: during installation, their team very likely observed an older, visibly corroded metal well intake pipe that had likely been in place for nearly 20 years under prior ownership. Fast forward to today -- I noticed heavy white corrosion on the 4.5-year-old brass fitting and an active water leak. Given the risk of catastrophic failure, I called for urgent service. To their credit, they arrived within two hours, which I appreciated. However, I was then told the metal pipework was not covered under the tank warranty and that it should be replaced with stainless steel -- which they acknowledged would last longer and resist corrosion better than the prior installation -- at a cost of $1,400. When a contractor identifies visibly corroded infrastructure during an install, I expect clear risk disclosure and upgrade options at that time -- not four years later when failure is imminent and the homeowner has little choice. Now to the RO system: at installation, I was told the filters were widely available commercially and easy to replace. I later learned the filters are proprietary and only sold through water system companies -- not readily available via retail as originally represented. That distinction materially affects long-term cost and flexibility. Years later, I called to ask how to sanitize the RO system myself. I was told it's something only they can do and that they would handle sanitization when delivering the next set of filters (rather than shipping them), which I accepted. After the technician sanitized the lines, he casually told me, "You know you can sanitize the lines yourself." That is exactly what I had asked about over the phone. I relied on their guidance, only to hear the opposite in person. For tradespeople working inside a home -- especially on critical water infrastructure -- trust and clarity are foundational. When guidance changes, material limitations aren't disclosed up front, or foreseeable corrosion isn't proactively addressed, it raises concerns beyond just cost. While I appreciate the prompt emergency response, the combination of reactive fixes, proprietary product limitations, and inconsistent communication has made this an unsatisfactory experience overall.

TYLER seemed very informed Very kind and respectful…read more Got the job done. His helper was kind too They w worked well together

Discovered that my RO system was incorrectly installed. The drain line was installed to my…read moredishwasher drain instead of to the inch and a half drain under the sink. Called Carroll Water to come fix it. Best they could do was an appointment in a week! I also discovered that Carroll Water has been bought out by a Private Equity Firm and is in fact NOT locally owned and operated. Lastly it seems that Carroll Water installs proprietary equipment and won't sell parts to customers or other plumbers so if you buy from Carroll Water - your either stuck to them or stuck replacing their equipment when it fails. VERY DISAPPOINTING My plumber yanked their RO system out and installed a new one that anyone can get parts for.

So happy we called them!!…read more We lost water suddenly on a Friday night (of course) and we have horses so it was important to get fixed asap. We called R&G first thing Saturday morning. They answered and assured us they'd be out asap. Calvin and Derek showed up and immediately went to work and had us up and running within a couple hours. The guys were great, explained everything clearly and did a great job. Will be telling all our friends and neighbors about R&G.

This business is given a 1 star due to their lack of professionalism and courtesy to their…read morecustomers. On July 14th a lightning strike rendered my well inoperable and I promptly called R & G water services. The next day "Rocky" and a co worker came to my house & replaced the box in the basement. I was told as long as the well head was undamaged, my water would be restored. Over the next 2 days my water continued to go in and out, so I called Rick, the owner of this business again. I was assured it was simply a matter of the bladder needing recalibrated. Someone came, "fixed it" and left - yet within the same day the water AGAIN went out. I called Rick, and did not receive a call till the following day despite urgent circumstances, and was told my NEW BUILD house needed a $1100 water reserve system that had never been needed before the lightning strike. Being charged $3900 for a box in my basement, I called my builder, and my builder assured me there was no need for such a water reserve. I called Liberty Pure water services, and I was assured no such system was needed as well. I was also told the type of box R & G installed in the basement would eventually burn out my well head due to the improper demand & calibration of the system. I called Rick and told him I was uncomfortable with the notion of installing a water reserve system never previously needed in the house, and was immediately met with contempt. I said I would return the box they had installed and pay them for their labor, despite Rick's unprofessional conduct. I had Liberty Pure come, uninstall the box in my basement, and install another system. Immediately my water was fully restored (and I have had NO FURTHER issues for 3 weeks). I called the office of R & G to pick up the pump, and I was left with the original invoice of $3900 despite returning the pump to them. I called 3 times over the course of 8 days to get a labor invoice, and until August 7th, received nothing. I was given an invoice of $635. At the bottom of the invoice was cited "labor & 3 trips to customers house". The 2nd trip to my house was to fix THEIR error, and the 3rd was to simply pick up a pump off my front porch. I reached out to the office to explain my dissatisfaction at such a charge and was told Rick would call me back the next day, which I never received a call. I texted Rick personally and was never acknowledged. I did not want to leave a review, but Rick has shown no desire to communicate or rectify issues with his customer. If I could give this company 0 stars I would.

Highly recommend J E Turnbaugh Plumbing and Heating. When does a problem arise, in our case it is…read moreusually after hours or on weekends. He was recommended by our electrician. I called at 4:30 pm on a Friday afternoon and left a message on his emergency number. The alarm went off on our ejector pump and had stopped working. He called right back and said he would check if he had one in his warehouse. He called back and said he didn't and would pick one up in the morning and come over. He arrived at 9:30 am. He had it replaced in 2 hrs. He was prompt, clean, pleasant and knowledgeable. Wore a mask and entered through our downstairs door. Explained what to do if the alarm went off again. Also. very reasonable. If we have future plumbing problems, I would definitely use him again.

Good experiences with James Turnbaugh team. Event 1. fluid appeared in a light fixture and slowly…read moreaccumulated over a number of hours becoming eventually identifiable as water - as opposed to oil such as from electrical component. We phoned the Turnbaugh business who we had used previously upon recommendation of a sewer contractor. The first rep arrived shortly but wanted to cut a hole in the ceiling - even without much investigation. So we objected and another technician was directed to our location. He did some investigation but was unable to locate the source of the leak. In the meantime, water was filling our light fixture so that I felt it necessary to drill a drain hole to avoid pulling the fixture from the ceiling. This removed some urgency from plumber's services but the leak was still unsolved so we waited 1-2 hours until James became freed from another job. When he arrived he used his hearing and certain tools to help locate the source of the water leak - a big job since our residence has the plumbing divided between apartments each inaccessible from the other. What he found was TWO leaks, one in our bath (a very slow one in the form of a fine spray - like a previously repaired one ) and a second one running from the adjacent apartment! To reveal our leak it became necessary to cut into the wall or floor. By selecting the floor under a cabinet, James was able to access the leak without causing damages requiring expensive repairs. Both were repaired to our satisfaction and we were not billed for all the work until sufficient time elapsed to prove the permanence of his work. :-) Event 2. We needed to replace our 15-year old water heater not because of water leaking but because of unreliable temperature control. The space available for the heater was small but he found a suitably-sized heater with modern controller and improved efficiency thru better insulation. I might have been able to do the job myself but the piping was all solid (no flex pipe used; by my preference) - beyond my capability to do. So, multiple cheers for Turnbaugh - and two BIG CHEERS for the Turnbaugh Team's latest services!

After my husband attempted to clear a sewer drain pipe without success he instructed me to call a…read moreplumber. Apple had their technician out in leas than 2 hours. Tommy and his assistant were great. They were very knowledgeable and friendly. We were very pleased and grateful they came out and fixed the problem so quickly.

Outstanding scheduling from the call center. As to the plumbing: Colin was wonderful to work with…read more-- on time, friendly, and great at explaining things in plain language. They gave a clear upfront quote, then installed a water heater expansion tank and repaired a leak with excellent workmanship. Clean, professional, and stress-free experience -- highly recommend.

Jessie, Rob, guy who was working Rob whose name I don't remember! , were awesome. Communicated…read morewell and came right out to help when I thought my well line was cut by a landscaper. Turned out not to be the case but the guys went through my system and made some suggestions. Glad my main well line wasn't cut but if it had been these guys would have done a great job for sure! Turned out to be a dead line for something else. Highly recommended Fogles. Their crew is excellent

They showed up on short notice and were able to fix our well quickly and at a reasonable price…read more The technicians were very nice, took pictures of the problem and explained everything. We were so comfortable with them that we told them to go ahead with some recommended improvements. The difference in our water pressure is really nice; wish we had used Fogles years ago.

I had a very good experience with Rayan! The repair was completed efficiently and with great…read moreattention to detail. It's clear he takes pride in his workmanship and genuinely care about customer satisfaction. He left the work area spotless, and the pricing was fair with no surprises. I highly recommend this plumber to anyone looking for honest, reliable, and high-quality service. I will definitely use him again for any future plumbing needs. Thank you, Rayan, for an excellent job!

Ryan is one of the most honest, caring, and hardworking plumbers around. As soon as I mentioned…read morethere was a water leak in my basement pipe, he did his best to fit me into his schedule. He even came out that same night and worked until 9 PM. You really can't beat his prices or the quality of his work. He didn't try to upsell or charge me for anything unnecessary - he fixed exactly what needed to be fixed and didn't push for any major replacements. I've been referring him to many people ever since. It's hard to find not only a great plumber, but also a genuinely good person like Ryan.