Pretty quick service. Apparently there is a new employee that needed some guidance from the guy…read morethat was waiting on me but it was ok, still in and out pretty quickly. My packages are on their way to their destinations. My beef is with another customer that decided to park their vehicle in the driving lane with their flashers on in lieu of parking in the lot. It is not the store's fault, this individual just thinks they are better than others or just lazy. I will use this store again in spite of the pompous a$$.

Normally when I go to this location the customer service is exceptional. However, this year the…read morecustomer service was very much disappointing. I made multiple trips to send packages and probably paid upwards of $125 to send packages. One of the people I was working with seemed not to know or care about what they were doing. I had asked to have some styro-foam filler or packing added to a box to fill in so things would not move around. Not to have someone pack the box for me. Every time I sent packages through this store, this was not a big deal. Another person, when I asked to get some packing to fill the box I had prepared, seemed very nasty. She kept telling the person at the register "make sure he is charged", "make sure he gets charged". She must have said this two or three times. I did not see her do this to anyone else that was having packages sent. All I was asking is to fill the box with styro-foam filler, so things did not move around in the box, not for the service of packing, and I was charged an extra $14 for the packing. If there was a small charge, fine. But, definitely should not have cost $14. A $1 or $2 charge for some styro-foam packing is not the same as a $14 packing service which I didn't ask for. The next day I came back to send a package and worked with someone different, and things were more along the line of what I had experienced before. They said they would add some styro-foam or other packing to the box. The next time I came back to send my final package, I had wrapped the breakable in it myself. I ended up, unfortunately, being waited on by the lady that had previously said "makes sure he gets charged" multiple times. I explained where I wanted it to send and she taped up the box as is with no styro-foam or other packing that had been offered in the past. She didn't even ask if I would like to have additional packing. I am not sure what this lady's problem with me was, but she just seemed to have a personal grudge against me, like she got away with something. Other CSR's I have worked with at this particular store have always been pleasant. I even saw a difference in attitude with other customers the days that I brought packages in. These experiences were so disappointing. I am really going to be unhappy if something in my package gets broke. It seems like customer service is just a think of the past. Maybe I should consider FedEx or DHS for a more pleasant experience.

When I went to drop off an Amazon return that contained five packages, I realized that it defaulted…read moreto a Whole Food store. I couldn't figure out how to change. The first gentlemen told me he didn't know how to do it. I found out he was new to the store, but he didn't even bother to ask a seasoned employee. Another employee walked up to the counter, and I asked if she could help. Her name was Mya and she was one of the kindest store employees I've had an interaction with, including all customer support people. Without acting like it was a bother, she started helping switch drop-off locations. We did not leave any customers unattended because no one was behind me. We chatted while she was doing her job. As a 70 year old woman, I totally appreciate when employees go above and beyond to help a customer. You never know when someone is having a difficult day, and how far an act of kindness can help. Thank you, Mya. You did a fabulous job, and it was a pleasure interacting with you. Mya works at the Staples location on Hurstbourne Lane in Louisville, KY.

If i could give 8 stars i would. Tyler from the printing department went above and beyond in so…read moremany ways I lost count. I might actually cry because he restored my faith in humanity. I think they sell tissues here. Wait I need to leave the store is closed.

Convenient very professional I was in need of boxes to move. They offer used boxes as well as new…read moreboxes. While in there I noticed people shipping packages. I highly recommend the business. The location is close to restaurants and shops. Has its own parking lot. I do not know if they have a restroom.

Handled a large shipment of bourbon and souvenirs for us. Awesome job! Everything was packaged…read morecarefully and arrived on time!

I just went in there, without me having to do much the guy identified what I needed and showed me…read morewhat I needed to know and was very nice to me. never in my life have I felt better about dropping off a package or how competent the workers are. Curly hair and glasses, idk his name but whoever he is needs a raise because he did a great job regarding customer service and satisfaction

Terrible shipping and handling. Had a fragile art piece packed and shipped here and it was…read moredelivered completely shattered. Over $100 value plus price of packaging and shipment. Not a single piece of bubble wrap used in the box for something that was glass but packaging was $30. Ridiculous. Asked the worker if the box and packaging would allow for this frame to make it to its destination whole, he laughed and said yes.

If I could make it zero stars I would. EVERY single time I used FedEx I regret it. They are never…read moreon time and when they tell you it will be there it's merely a guess. UPS and Amazon are always accurate. I'll NEVER use FedEx again, period.

FedEx is unreliable, do not deliver on time. Will not place your package in a safe place and you…read morecan not talk to person. Dropped a $ 685 generator at the end of our drive. We ask him to put at the top of the drive and he said he didn't have a dolly and left. We had to put it together in the sun then. Anyone could have taken it.

Our washing machine went out, so we went to the Laundromat while we waited for the new one to be…read moredelivered. The space was very clean, and the washers/dryers finished their cycles quickly. The staff member who was there was very helpful. Highly recommend.

Exceptional! Clean laundromat in a convenient location. Plenty of washers and dryers. Very friendly…read more, helpful workers.

We lost a beautiful boy at the age of 20. It hasn't been easy, but we couldn't have been more…read morepleased with the support and the consideration we received when working with the staff to pull together a celebration of life that Skyler would have wanted. A big thank you to Kenny and his wife for the love we felt in all that they contributed, at this difficult time, to make this so special.

Owens Funeral Home in Jtown provided professional, compassionate and overall OUTSTANDING CUSTOMER…read moreSERVICE to our family, during our time of grief!

One stop shop for all year home repair and landscaping needs. They even had equipment I could rent…read more I rented a hammer drill for a quick project and picked up several bags of mulch -- the staff loaded everything right into my car for me with a smile. Super helpful, great selection, and everything I needed in one trip. Will definitely be back! Highly recommend.

Easy to deal with. If they do not have item in stock, they will order. Store is well organized and…read moreclerks will help if necessary. Refil propane tanks and some rental items available.

AVOID like the plague! Owner is PSYCHO, called screaming threatening us he'll report truck as…read more"stolen" to police before it's even due for return. He has sadistic contempt for his customers, it's wild! Also his rates are jacked up compared to others in the area and trucks are dirty.

Stole my personal property and only returned it once a regional manager from U-Haul got involved…read more Recently I tried using them again had ongoing issues, staff did not follow you u Hual policies and procedures. Called demanding credit card information over the phone. Be very careful when dealing with this business!