Normally when I go to this location the customer service is exceptional. However, this year the…read morecustomer service was very much disappointing. I made multiple trips to send packages and probably paid upwards of $125 to send packages. One of the people I was working with seemed not to know or care about what they were doing. I had asked to have some styro-foam filler or packing added to a box to fill in so things would not move around. Not to have someone pack the box for me. Every time I sent packages through this store, this was not a big deal. Another person, when I asked to get some packing to fill the box I had prepared, seemed very nasty. She kept telling the person at the register "make sure he is charged", "make sure he gets charged". She must have said this two or three times. I did not see her do this to anyone else that was having packages sent. All I was asking is to fill the box with styro-foam filler, so things did not move around in the box, not for the service of packing, and I was charged an extra $14 for the packing. If there was a small charge, fine. But, definitely should not have cost $14. A $1 or $2 charge for some styro-foam packing is not the same as a $14 packing service which I didn't ask for. The next day I came back to send a package and worked with someone different, and things were more along the line of what I had experienced before. They said they would add some styro-foam or other packing to the box. The next time I came back to send my final package, I had wrapped the breakable in it myself. I ended up, unfortunately, being waited on by the lady that had previously said "makes sure he gets charged" multiple times. I explained where I wanted it to send and she taped up the box as is with no styro-foam or other packing that had been offered in the past. She didn't even ask if I would like to have additional packing. I am not sure what this lady's problem with me was, but she just seemed to have a personal grudge against me, like she got away with something. Other CSR's I have worked with at this particular store have always been pleasant. I even saw a difference in attitude with other customers the days that I brought packages in. These experiences were so disappointing. I am really going to be unhappy if something in my package gets broke. It seems like customer service is just a think of the past. Maybe I should consider FedEx or DHS for a more pleasant experience.

The employees are always knowledgeable about the ins and outs of shipping packages. They're patient…read moreand professional with everyone. I've mailed packages, sent returns, made copies, and faxed documents. This type of service is priceless.

Insane business model to provide a customer with STAPLES return labels, tell a customer to expect a…read morepickup within 5 days, wait two weeks with no pickup, then I go to the store with the packages (with staples branded return labels) and they look at me like I'm insane for trying to drop it off. Refuse my drop off, send me with post it note with the wrong customer service phone number (had to be transferred and waited on hold) only to go leave with the packages back in my car. Wild that an empty store with employees standing around wouldnt have an interest in even trying to understand their own system to help out a frustrated customer and make them walk out with product that their own company is trying to retrieve.

It's been so long since I've gone to Staples and didn't plan to enjoy the trip as much as I did. My…read morehusband wanted to buy me an office chair for my birthday, which I happily agreed to if I could "test sit" on them. They had a solid variety in the store (and there's more online). I found a great option and on sale. While there I walked down several aisles and the little girl who got so excited to buy new school supplies came out! So many pens, post-it notes, planners, binders, organizers, planner stickers, etc. I don't need any of it but wanted it all!!! The store associate we worked with was helpful and friendly, bringing out the office chair from storage and even offering to take it to the car. He also helped my husband access his store rewards to apply to our purchase, and looked up the organizer I found without a tag. If you're looking for a modern and more grown up type of organizers and supplies, check out their Poppin line. Store gift cards and birthday cards are available. Staples offers a copy and printing center too. It was nice to shop for office supplies in person instead of an online catalog.

Handled a large shipment of bourbon and souvenirs for us. Awesome job! Everything was packaged…read morecarefully and arrived on time!

Convenient very professional I was in need of boxes to move. They offer used boxes as well as new…read moreboxes. While in there I noticed people shipping packages. I highly recommend the business. The location is close to restaurants and shops. Has its own parking lot. I do not know if they have a restroom.

Great service yesterday from Ricky and Marilyn! Ricky contacted very early in the day regarding a…read morelarge print order I had submitted through a business account the night before, and coordinated my order and pickup information. He was able to get my order completed in a very reasonable time. When I came to pick-up, Marilyn was professional and pleasant and even helped me load my car. My printouts were done correctly and packaged very nicely. I'm glad to have such a reliable and easy to use resource for my printing needs locally.

It's been a challenging season for parcel delivery with unprecedented online shopping + Covid…read more Despite all of that, I found the staff of the FedEx office center pleasant, helpful, and informed and the space well organized. I was able to get in and out without being within 6 feet of others. I had some oddly shaped items to send to a different city and they were able to package them up for me (I love this!) and save shipping costs in the process. I would definitely use this FedEx office center again.

FedEx is unreliable, do not deliver on time. Will not place your package in a safe place and you…read morecan not talk to person. Dropped a $ 685 generator at the end of our drive. We ask him to put at the top of the drive and he said he didn't have a dolly and left. We had to put it together in the sun then. Anyone could have taken it.

I order from CHEWY's, a pet supply place that ships free. You cannot reach anyone on this local…read morelevel, corporate level (if they respond they pass to local and you hear nothing), and absolutely NO CONTACT or PHONE numbers are available. They only ship FED X. A local CHEWY warehouse is nearby but they will not let me order and pick up. I have been to the local shipping/terminal and no one in authority works there. My shipping labels clearly state - PUT on BACK DECK, though there is also a sign on front door, if they do not read THEIR label, PUT ALL PACKAGES INSIDE FRONT DOOR. They continually put boxes thrown on steps, cat cornered, into sidewalk, I cannot open door. I have to walk around, try to pull boxes down to step up 3 steps to get to door to open. Get a utility knife and open each box, lift out the 25lbs of litter -- today I had to CALL a gentleman who lives in another part of town. I could not budge any box. I was mutilated from being thrown., My husband is 90, on a walker with dementia and I have mobility issues though a bit younger.

Our washing machine went out, so we went to the Laundromat while we waited for the new one to be…read moredelivered. The space was very clean, and the washers/dryers finished their cycles quickly. The staff member who was there was very helpful. Highly recommend.

Exceptional! Clean laundromat in a convenient location. Plenty of washers and dryers. Very friendly…read more, helpful workers.

Owens Funeral Home in Jtown provided professional, compassionate and overall OUTSTANDING CUSTOMER…read moreSERVICE to our family, during our time of grief!

We lost a beautiful boy at the age of 20. It hasn't been easy, but we couldn't have been more…read morepleased with the support and the consideration we received when working with the staff to pull together a celebration of life that Skyler would have wanted. A big thank you to Kenny and his wife for the love we felt in all that they contributed, at this difficult time, to make this so special.

One stop shop for all year home repair and landscaping needs. They even had equipment I could rent…read more I rented a hammer drill for a quick project and picked up several bags of mulch -- the staff loaded everything right into my car for me with a smile. Super helpful, great selection, and everything I needed in one trip. Will definitely be back! Highly recommend.

Easy to deal with. If they do not have item in stock, they will order. Store is well organized and…read moreclerks will help if necessary. Refil propane tanks and some rental items available.

AVOID like the plague! Owner is PSYCHO, called screaming threatening us he'll report truck as…read more"stolen" to police before it's even due for return. He has sadistic contempt for his customers, it's wild! Also his rates are jacked up compared to others in the area and trucks are dirty.

Stole my personal property and only returned it once a regional manager from U-Haul got involved…read more Recently I tried using them again had ongoing issues, staff did not follow you u Hual policies and procedures. Called demanding credit card information over the phone. Be very careful when dealing with this business!