Susan Garduno: We have been with Hone Propane for about 14 years. About a month ago I ordered…read morepropane, a small 100 gallon delivery. About a week later it was delivered. I went to the cabin a day or two later to find our 300 foot dirt lane was totally ruined, ruts up to 18 inches deep, a large tree had been damaged, and the lane was almost impassable. I called Brandon to see what had happened. He said the truck got stuck in the mud and they had to pay a tow truck $1200 to haul it out. No one called to tell me about the damage to our property. Their explanation was that we ordered the propane so they delivered it. They are unwilling to pay to get our lane properly graded and repaired. They claim it was my fault because I ordered propane. The driver could have walked his long hose down our lane to the tank. He chose to drive in the mud. It was dry when I ordered the propane. Chris also suggested that it was the tow truck's fault for all the damage. Really??? The tow truck wouldn't have been there if the propane driver had been smart enough not to drive in the mud. We are definitely changing propane companies as soon as possible. We have felt like we have had good service in the past but this event was totally inexcusable. They would not accept any responsibility for the damage to our property. It will take big equipment to repair our lane. Very unethical. I would not use this company again.

Excellent, fast and friendly customer service! The poor guy was freezing outside filling all the…read morepropane tanks from the line of cars. There was a constant stream of cars needing tank refill.

I'm wondering if you can tell me what this fitting on an RV is used for. Could I connect a camp…read morechef to it and use the propane bottle in the RV as a source of fuel?

These guys will go above and beyond to take care of your propane needs. I needed some cards…read morereplaced and Scott came to my place of work and delivered them personally. I can't recommend them enough. Their facilities are clean and modern. The staff is professional and friendly. Also the prices are quite reasonable compared to other competitors

Inexpensive and very friendly! Love seeing the black cat! Just very sweet and wonderful people!read more

They were great. They re certified my two tanks while I waited. And the price wasn't that badread more

Valleywide has been nothing but timely and helpful! We've been here almost 4 years and they never…read morefail us!

Valley Wide has lost our business due to how we were treated by front desk lady with the European…read moreaccent. After living in our new home for 8 months she calls and said we wondered who was living there and demanded a new contract on the tank rental. I mean talk about coming on strong! These folks are not locals. They came from out of the valley treating people like they do in bigger cities. Anyhow we went with High Country Propane! Home town service with out the bossy lip service. I mean it's propane people, not a reason to stir up all that drama. It's propane. Ugg

I could not reccomend LP propane. Buyer beware!…read more LP refused to honor the agreement I had with MOC propane whom LP had purchased. Upon selling my house MOC agreed to store my propane tank and the credit me for propane in the tank (800-900 gal) until we built our new house. When called MOC to request the tank and the propane we found MOC was now LP Propane. LP located my tank, but we were told they could not help us with propane - it was my problem. We contacted LP repeatedly seeking a fair way for both parties to resolve the problem of the propane credit. But with no success. I can only surmise LP thought we were crooks trying to cheat them out of propane. My wife was very disheartened on how she was treated. We have terminated our relationship with LP and now purchase from another company.

I have been with this outfit prior to being Lp propane for approx 20yrsand were satisfied until…read morethis year. I was put on a monitor that would automatically inform Lp when my tank was at 30%. This winter, 1st time in 20yrs, my tank called for filling and WITHOUT notification I was skipped and I completely ran out of propane. They responded at 10pm when I called but got stuck just attempting to turn into my driveway. I'm 70+ and cleared the drive the next day at 6am due to being told delivery would be 1st thing. I drove out of my driveway to Lp in Blackfoot to show it was passable and returned home. Wind was blowing and the county graded the road thus depositing snow once again in front of my drive and Lp at 11am, result stuck at entryway to my drive. Coordination within this company and equipment for this environment is lacking. Once again you have people acting like their doing me a favor instead of me paying for a service. If I had been notified of a problem I would have corrected it and I would not be out of propane

Very professional and quick to respond. Helped fill out tank while we were out of town before it…read morewent out.