I had a flat tire. I called Millis Wolfe Towing Service. He came as soon as I called . He towed my…read moretruck to Blevins Tire Shop. He made sure they had a tire or could put on my spare tire. He didn't leave until he knew I was on the road . You can't find a better person than Millis Wolfe. He's AWESOME, Respectful, hard working man. I appreciate all he done for me. Great service!

Car hit something on the road. He was there in no time and looked for a tire for my car. Fantastic…read moreexperience and amazing human. I don't normally write reviews but if I could give him 10 stars I would. HIGHLY RECOMMEND!!! Thank you for the amazing service and conversation.

I've taken three vehicles to this business and the quality never disappoints. He is very personable…read morewhich is a plus for me. I have recommended a few people to him.

I do not recommend this place. Took my truck back 6-29-18 to have the owner look at multiple…read morebubbles. I was told that I was picky and it was a imperfection in the window caused by Chevrolet. He tried to charge me 50 dollars to fix his mistakes. What business does that and don't stand behind their work? After I told him that I didn't think it was right that I had to pay he got very offensive and aggressive. I was told to get my f...ing truck off his property and never come back. I took to my truck to other places to see if it was my OCD or if the bubbles would go away, they informed me that they would not.

Got stuck in a driveway that wasn't mine. They came and towed me out very quickly. The tow truck…read moredriver was amazing. Did a great fast job. And worked with me on pricing. I would 100% recommend. And will be calling them for all my tow needs.

We cannot say enough the service provided to by Mackey's. He came to assist us in the middle of a…read moresnow event. He came in a timely manner and he was very professional and helpful.

I have used Rick several times ranging from small dents to fairly serious damage. He has always…read moredone a good job and always charged me reasonable costs. I have never felt that he had taken advantage of. And he is a very pleasant man to deal with.

The tale of two experiences....let me set the stage, my new 2025 Ford Explorer would not go into…read moredrive after I dropped my son off at school & I was heading to work. 1) I called Bill Cole: service didn't answer, but did get a call back. Said we could get to you Wednesday, you have to bring to us & no help until they saw it. To summarize: super crappy customer service and interaction. 2) called Glockner South Point: service walked me through fixes, tried to remote in, told me I had Ford Roadside and helped me get a truck in the way and said they would work me in this very afternoon. To summarize: Lifesaver. Do not deal with people that don't care and only care want $$$. Run away from Bill Cole.

I'm Done Being Quiet -- A Warning to Anyone Thinking About Buying a Ford (Especially from Bill Cole…read moreFord in Ashland) Let me start by saying I hate calling out businesses. My dad ran his own, and I know how hard that life is. But what I've experienced with Ford, and more specifically Bill Cole Ford in Ashland, has been so outrageous, so infuriating, and honestly so disgusting, that I can't stay quiet anymore. If this post stops even one person from going through what I did, it's worth it. I bought a Ford EcoSport, and at just 26,000 miles, the transmission failed. That's ridiculous. But it gets worse -- when they "fixed" it, they didn't even put enough transmission fluid in the car. That careless mistake caused even more issues down the line. Still, somehow, I gave them another chance. When I went in for a simple oil change, they talked me into looking at new cars -- and I made the mistake of driving off the lot with a Ford Escape. Big mistake. Since then, I've taken the Escape to the Bill Cole Ford service department FIVE times. Let me be blunt: I've never dealt with a group that showed less care or professionalism. * I've begged to speak to a service manager, and no one has ever called me back. * Last week, my car sat at their service department from Tuesday to Saturday, and I didn't get a single update. When someone finally called, it was to ask why I hadn't picked up my car -- as if I was the one dropping the ball! * They claimed they "fixed" it after driving it 40 miles -- but the moment I got back on the road, every sensor lit up again. All they did was run down my gas and waste more of my time. * And of course, when I called back again -- radio silence. No return call. No resolution. I've completely given up on getting anything fixed at this point. I'm beyond disappointed -- I'm disgusted. This whole experience has been one giant, expensive lesson. So here it is, plain and simple: Do not buy a Ford. And whatever you do, DO NOT buy one from Bill Cole Ford in Ashland. The cars are unreliable, and the service is absolutely shameful. Thanks for letting me vent. I wouldn't wish this mess on anyone.

My son had an auto accident in Morehead. Jerry couldn't have been more helpful . He was quick on…read morethe scene and towed the vehicle to his lot. He gave us timely access to remove personal items from the car. Jerry worked well with our insurance company. He even removed the license plate and held it for me so I could transfer it to another vehicle.

I spend a lot of time driving! Having a clean car has always been a priority. Richie's does a…read morewonderful job detailing inside and outside of vehicles, as well as boats. It is best to schedule an appointment. Pricing is reasonable for the services offered. I love it when my husband surprises me with a freshly detailed car!

Sargent's is the only place I buy tires from, I have always gotten good deals and great service. I…read morehave bought countless sets of tires from them over the years, the techs are always professional and courteous. They also do front end alignments with modern equipment and do some minor mechanical work. If you need tires I recommend Sargent's Tires!!!

Highly recommend Sargents! Mitch saved the day! We were traveling from out of state with our truck…read moreand truck camper and had our first flat tire. We were stuck on the side of 64 not knowing if we would need a tow to the nearest tire shop or if it could be repaired. Mitch came out and gave us road side assistants and was able to find a new tire to fit our needs! And thanks for the Ale8 ginger ale!