Absolutely terrible experience with A1 Diesel. Truck went in for an issue that clearly seemed…read moreelectrical related, they had the truck for 2 1/2 weeks with very little real progress. In the end, THEY ended up taking it to Clark Power Services because they were simply incapable of figuring out what was wrong themselves. Clark had the issue figured out in roughly 3 hours flat after A1 had the truck for over 2 weeks with no real findings. The issue ultimately ended up being a bad ECM, something they could not properly diagnose on their own. That alone should tell you everything you need to know. It felt like they were just throwing parts at the truck instead of properly diagnosing anything. I can't really say communication was awful, but by that point I was honestly so burnt out dealing with this situation that I had almost stopped caring altogether. Losing time and money like that gets old quick. While the truck was there, I also had them replace the steering gearbox. Got the truck back and immediately realized something was seriously wrong -- I had roughly two turns to the left and only one turn to the right. They had both connection points installed on the wrong teeth on the gearbox. Because of that, I had to miss out on even more work and take the truck BACK to them to fix their mistake again after the fact. So basically, they charged me almost $5,000 to replace a steering gearbox and couldn't even get that right the first time. It should be common practice to actually check and make sure the truck works properly before sending it out the door. I also had to spend around 2 hours trying to figure out why my air conditioning suddenly wasn't working after getting the truck back. Turns out they had pulled the A/C relay and never put it back in. On top of all that, I then had to take the truck to a THIRD shop to actually get the ECM swapped out because the truck is EGR deleted and tuned. That part isn't really A1's fault if they don't want to work on deleted trucks, but overall I ended up off work for roughly 3 weeks, over $10,000 deep in parts and labor, not even counting the thousands and thousands of dollars lost from downtime and taking the truck to an incapable shop to begin with. All of this for an issue that took Clark roughly 3 hours to diagnose, and my trusted shop less than 2 days to get the ECM ordered, tuned, installed, and the truck back on the road. 3 weeks. 3 damn weeks. I will say the people there seem good hearted and kind, but in my opinion the shop feels heavily staffed with younger mechanics who just don't have the experience or knowledge yet to properly diagnose and work on semis. That might be okay for small jobs, but when your truck is your livelihood, guessing and trial-and-error repairs get expensive fast. After all the downtime, stress, lost work, and repeated issues, I would not recommend A1 Diesel to anyone who actually depends on their truck to make a living. Save yourself the stress, wasted time, and wasted money and go somewhere else.

I had a problem on a rainy day on I-70 on a Wednesday critical load of beams to Connecticut, my air…read moredryer dryer blew apart .With the advice of Mo (shop Forman) i was able to limp in to their shop and my repairs were made and on the second day I was out and made my delivery pin Friday at 4pm , my customer was very happy with my service as I was very happy with the service of A-1 and also the price was very reasonable and an overnight stay at the local motel please stop in and see these very knowledgeable and friendly repair shop

good price ,good people ,was on time had good equipment driver was courteous will call them again…read moreif i need a tow

Great service from these guys!! They go above and beyond to get you back on the road, or even off…read morethe road if you need a tow!

Quality service, response was fantastic and got us back on the road. Owner Jeff and mechanic Saul…read morewas great to work with. Got us diagnosed and found the part and off we went

Can't say enough positive things about owner Jeff and his manager Paul. We traveled from Michigan…read moretowing a 30' travel trailer and lost the brakes on the trailer. His guys diagnosed my electrical problem and fixed it quickly. Wish we had this quality service in Michigan. Highly recommend Big Trucks & Toys.

Great service! Shows up in a timely manner and does a good job. Highly recommend Jimmy and his team.read more

From the owner: One stop truck and trailer repair are expert repair specialists for on-site repairs for truck and…read moretrailers. We have everything you need 24/7 and if we don't we have a parts store where we can get most parts anytime of day or night! Give us a call for all your repair work. We can handle it.

Quick to help us, on our way to a funeral the next morning it was after 7pm the funeral was 2 more…read morehours away. He got us on our way quickly and professionally.

I did not get a response back from this company regarding their prices. I ended up going with a…read moreresponsive company with excellent customer service and low prices.

I needed neither a bible nor a tire today, which was good because they were closed on Sunday. But…read morejust outside of Morehead Kentucky and off I-64 between Charleston and Lexington is this unusual business. And yes, they sell both here though in separate parts of the building and most of the bibles end up being donated to a nearby prison. A quick stop - it's literally 7 minutes from the Interstate - and you're on your way. [Review 13478 overall, 797 of 2020.]