Best place around for service. Weather it be water of snow the staff here will take care of your…read moreevery need. Todd is the most honest mechanic in all of Illinois. Thank you Todd, Dick and Kitty cat for always taking such great care of us. Brian Michael

Just had a fantastic experience with Light House!! I've used four different marinas on the chain…read morefor service over the past 18 years, and this Marina stands out for the friendliness, professionalism, honesty, and great work. Light House Marina, a family business, will get my business in the future. Todd, the owner and chief mechanic was thorough and explained in detail all that needed to be done, including some custom body work, and mechanicals. They also sell valvetech gas, which has the additives in it for extended fuel life. The cost for parts was spot on with what I could purchase on my own, which I appreciate the minimal markup, if any. I got very lucky, and they were able to get me in the same day for the mechanicals, and done quickly. The price for labor seemed reasonable to me, as my work required two people. They were also able to accommodate me bringing the boat in off the water, and on to one of their trailers for the work. Just a really nice experience all the way around. And sadly, there are some bad marinas on the chain. Thank you to Todd Scott and Dick.

I was on the web site and a little concerned. It mentions fishing only from approved fishing boats…read moreand I wasn't sure how much fishing we were going to do, but wanted it as an option. I also wanted the canopy of a pontoon boat to keep us out of the sun if we wanted and assumed fishing would be allowed only from their fishing boats (no canopies). When I called they said that fishing was allowed from some of their pontoons. As she put it "the older ones, but they're still nice with a little smaller engines." I booked one of those. I knew we would want to explore the chain of lakes, but might want to fish some too. It's not the easiest place to find, but when we got there and parked, the lady mowing the grass came over and told us where to park and meet her at the "Tiki Bar." She had plenty of information for us, a map, some likely fishing spots and gave us a quick tour of the boat. They take good care of their boats and want you to do the same. The boat was in great shape. I wouldn't have guessed it was one of the "older ones." The engine had plenty of power to explore. We went on a Thursday (yesterday) and the lakes were not crowded at all. The four hours flew by as we were having a great time exploring and doing a little fishing. If I had to complain about something it was the broken fuel gauge on the boat. It's a little unnerving not knowing how much gas you have when you're in the middle of a lake. They weren't trying to gouge us for gas (you pay for what you use when they fill up upon return). I think this is probably a pretty common problem with boat fuel gauges.

Our first visit. Staff are very acknowledgeable, but we waited to have our order for at least 15…read moremins. Server was distracted. Food is good but price is high of how much amount they serve. I wanted to have half bacon & sausage, server says they don't do it. I was hesitant to leave, then the fire alarm went off. It was very loud. Apparently the chef burnt something in the kitchen. Place is clean & it looks like it just got remodeled. Beautiful water view. Am I coming back maybe. But if I have to wait that long to order my food. NO THANK YOU!

Greatest place overlooking the water with its own private beach! It has everything from camp fires…read morewith the family to boat rentals for a day on the water. Well kept beach with a massage tent for relaxation! Only 50 minutes from Chicago - this place is a hidden gem!

Best place on the chain to hang out. Very nice people, private not over crowded beach. Keeping my…read moreboat in cypress was best decision. Love the place.

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

John has always treated his customers with kindness and respect He always would explain what he was…read moreselling and would back it up

Friendly and respectful , very knowledgeable and helpful . Can't wait to get the boat backread more

five star converted our shoremaster lift from V hull to pontoon rails did a great job showed up…read morewhen they said they would.

Great place and awesome location on the Chain of Lakes. Pat and Joyce are always there and will…read moremake you feel right at home. Docking prices are much better than competitors in the area. They also have seasonal trailer sites as well.

New owners have cleaned the place up nice. My old review was critical of the previous owners. I…read morefound out after the fact. Sorry guys! I quickly came back for an edit. Just a suggestion though, as an owner of a business on yelp, you should take responsibility and message the reviewer in here instead of calling someone who didn't have anything to do with the review. Welcome to 2015.

Top notch experience from initial web site inquiry on a Used Boat to the first cruise on the lake…read more After reviewing the boat online and talking to Don at the Boathouse I decided to pull the trigger. Shortly after I agreed to this boat I received a call from Susan the Business Manager, she had everything lined up for me within minutes, all the way down to insurance options. The customer service from both her and Don was excellent. I arrived to sign docs and take possession, quick and easy. Introduced to the rest of the staff (Service, Parts, Dock attendants, etc...) Susan covered everything like a pro and Don even took the inaugural cruise on the lake with us to make sure the boat was perfect. New ownership and the place looks outstanding. The entire staff is amazing, with an awesome focus on customer service. 10/10 will be doing business with the Boathouse Chicago all summer!

They probably do a nice job on repairs. Unfortunately, I'll never know as long as I own a boat…read more"that's too old" as per their response when I called and asked about repair work. I was pretty disappointed.

This is my first stop every time I head out on the boat ...Definitely the best spot on the chain to…read morestop in for gas, ice and refreshments. Boat missing this or that? They got it. Need a tube, skis, tow rope? They got that too. Plenty of room to maneuver and always a helpful staff to get you on your way! Bonus: "Bald knob" gets a chuckle from the ladies ...

I won't go into great detail but am spending time to write to FOREWARN EVERYONE to NEVER use this…read moreplace for ANYTHING. The customer service is the WORST we have ever had in my life (and we have owned a business for 40 years ourselves). I think there only reason there are not more reviews is that this marina has no yearly customers - the slips all empty. They don't return phone calls and add charges on for EVERTYHING. Anytime we have asked them something it was like we were bothering them. TERRIBLE EXPERIENCE!!!!!!!!

Thanks to Kyle for helping review some paperwork from 3 years ago. Very helpful today.read more

They had caused permanent damage to my boat trailer due to neglect from the flood. I do not think…read morethey are taking this seriously

A family owned and operated marina. They have always taken care of us. Conveniently located and…read morefull service. Give them a try.

I love this Marina. Getting gas is quick and easy with full service. The owners and their kids are…read morefriendly and welcoming. I buy my tubes and knee boards and skis from them.