I called Roadrunner for an emergency heating repair and they were able to send someone our within…read more90 minutes. Unfortunately, we needed a part that couldn't be sourced until the next day when the heating supply company was open, but they promptly purchased the part and came to install it. Everything is working fine now. Props to Monte and Gus for the team effort to get the heat working for us. Both were very friendly and professional. The price was also very reasonable. Very satisfied and will be calling them the next time I need HVAC help.

Our heater went out and I called on a Wednesday, selecting this company because the address they…read moreadvertised was on Eagle Ranch Road, less than 2 miles from us. I was thrilled to be given an appointment on Friday morning. On Friday they never showed up. I called to verify the appointment and they said they couldn't get to Santa Fe for several weeks. I said I didn't live in Santa Fe and was located only a couple of miles from them. Then I was informed the company was in Santa Fe and the Albuquerque location wasn't opened yet. Then they lied and said they left me a message. When I said there was no message they verified the number they had, which was hubby's phone. Not message or call on his phone. Another lie. Take your business elsewhere, You'll be happier.

We've been using Matt Topp since 2015 for all our plumbing needs on a three building property. He's…read morebeen great at fixing problems when they have come up as well as alerting us to things that need future attention. When a real emergency has occurred (such as an expansion tank that recently sprung a leak, sending water out under pressure) he was at our home within a couple hours to take care of it. He's very personable, knows our property well, and we are proud to have him among our service providers.

We called Topp Plumbing and Heating with a boiler problem and even though he was very busy, he…read morequickly assessed the problem over the phone, got the needed part and he and his apprentice, Jeremiah, came out to install it on his way to other calls. We had had a bandaid approach a couple weeks earlier with another plumber, but Matt is the "Real Deal" using common sense and having the attitude of wanting to help people out when he can.

We recently had work done at our church by Anytime Plumbing and could not be more grateful for the…read moreexperience. Their team was quick, efficient, professional, and incredibly kind from start to finish. They kept us updated throughout the entire process, communicated clearly, and made everything smooth and stress-free. It's hard to find companies that not only do excellent work, but also treat people well--and their whole crew did exactly that. We truly appreciated their honesty, responsiveness, and the care they showed while working on our campus. Highly recommend Anytime Plumbing to anyone looking for dependable and trustworthy service!

Great, very professional, on time, and great value. Able to handle complex requests and make them…read moreeasy!

Very poor service. Dennis the owner came out to service our AC. $300 later all seemed to work for…read morea few weeks then it stopped working. We called them and Dennis came out and it turned out that a hose had come loose. He charged us $75 to put the hose on (about 2 minutes work). I noticed it still wasn't working correctly and examined it after he left. Turns out a few of the water sprinklers weren't working. He said he isn't responsible for this and would need to charge us another fee to get it working properly. Pretty rude. Also, what's with the service charge for houses within Santa Fe county? You've been warned!!

We were taken advantage of by this company, and would never recommend them…read more We were given an estimate for a leak, and a water heater valve replacement for over $1,200. The woman at the office told me they charge $110 an hour, and then I was quoted $135 an hour by the worker the day they came to the house. I know nothing about plumbing, but figured that for the estimated amount of over $1,200, it would take them all day. But no. They were at my house for 20 minutes. I was away from the house, but spoke to them when they got there, and before they left. They had my husband sign for the work, as he was the one at home. My husband is disabled and is not able to understand situations like this. I spoke to them on the phone and told them that for 20 minutes I would not pay $1,200, I would pay them for an hour, plus travel costs. I was told that if I had "set it up as a per hour job, I would've been charged per hour, but I had asked for an estimate beforehand, so that's just the way it is". I would have never signed for this had I been the one there. I had quotes from two other plumbers who charged $90 and $100 an hour. I paid 10 times that much. This is an extremely unethical company.

This is a mixed review. 1. When I called and spoke to…read moreChris, he quoted $180/hr but also said that he believed our issue (pilot lighting on 2 heaters) would take much less time - leading me to believe I would be charged only for the time spent. He made no mention of a min. amount of time or money. So I said "let's do it". 2. When Spencer came to do the work, he was on time, is a lovely person and he got the work done in about 30 minutes. Needless to say, I believed I'd be getting a bill of under $100 based on my original conversation with Chris. 3. I recd the invoice today. $206 for 30 minutes of work! I called and spoke to a representative who said that the hourly rate was $190 and that there was a minimum of 1 hour service hence I owed $190 plus sales tax. I said I was shocked and did not expect this, to which she replied "okay". Terrible communication and lack of full disclosure of their policies. I am only giving two stars because Spencer was great.

Long ago, while living with a family of three generation plumbers in the Rocky Mountains, I came to…read moreappreciate the long hours, the hard work, and the old world hierarchy of master and apprentice plumbers that the trade still uses. We moved to Santa Fe recently and reached out to realtors and our inspector for recommendations to install four mini-splits. Without hesitation, each pointed us to CypressB, and what a find. To my pleasant surprise Chris manifested every facet of my ideal plumber. He is a master craftsman who employs apprentices. His experti shows in the impeccable product. and he's a great guy. Five stars.

Kudo's to Martinez plumbing! They listened attentively to my wife's concerns, then proceeded to…read morerepair the shower to her satisfaction in short order. They then tackled our leaking outside faucet, replacing the leaking hose bib, adding an anti-siphon and interior shutoff valve, all on the same day that I had called in the order! (I expected to wait for weeks; typical of many plumbers). They then cleaned up everything and explained what they did and why, which I greatly appreciated. Thank you, Martinez Plumbing!

I fired him. Terrible. Could not explain what he was doing, confused. His worked finally told me…read morehe was hospitalized and not doing well. what a waste of time!

I heard about the Drain Surgeon from a neighbor (ask your neighbors) and called after an outrageous…read morequote from a well known national drain clearing company. He and an assistant came and evaluated the problem and quoted something reasonable. They cleared the line quickly. My next plumbing problem was more serious: the drainage from the house to the street was blocked by an old elm tree remnant and water was backing into the shower. Drain Surgeon came and cleared it with no problems, again at a reasonable price. Drain Surgeon knows his business and does it for a good price.

I only recommend this business if Joey, the son, is not involved. He destroyed the shower drain…read morecover. Now, every time I shower I'm reminded because the cover floats up and I'm angry again.

Full price was charged for no work in a 10-minute call. a…read morediscount would have been appreciated.

My service request for a shower valve replacement was assigned by my home warranty company to…read moreEnchantment Refrigeration on 11/20/23. At that time, I called and spoke to Leroy, one of the owners, who assured me that they could get the job scheduled for shortly after Thanksgiving. He asked me to call him back the week of 11/27, which I did. Each time I called him, he was too busy and asked me to call him back later that day or the next day. After literally 4 tries, Leroy finally scheduled the job for 12/4 at 10 am. I called him on 12/4 at 9 am just to confirm that his crew would be arriving within an hour or so. At that time, he told me that my home warranty company had cancelled the assignment & his crew wouldn't be coming. I found that hard to believe as I have a lot of experience with my home warranty company and they don't just randomly cancel service assignments. So I pushed Leroy and he admitted that "his other owner" had cancelled it on Friday 12/1 but Leroy couldn't explain why since he didn't do the cancellation. This made me quite irritated and I told Leroy that I would be giving his company a very bad Yelp review. When I called my home warranty company, they told me that Leroy himself had actually cancelled the job with them on Wednesday 11/29. So at this point, it was clear that Leroy had lied to me in a number of ways. In the meantime, "the other owner" (that is how he identified himself) started texting me, apparently out of concern for a bad Yelp review, and told me that he had suffered a death in his family on Friday and that is why he had cancelled the job and forgotten to call me. I responded that I knew he was lying because AHS confirmed that Leroy himself had cancelled it on Wednesday, not Friday. It became obvious that this "other owner" was willing to tell any lie in order to avoid a bad Yelp review. Bottom line -- thanks to Enchantment Refrigeration, I have nothing to show for my 2+ weeks of waiting to get my shower valve replaced except a bunch of lies. I highly recommend avoiding this unprofessional firm at all costs for your plumbing repairs.