Nora, in the office is a gem! Everyone on staff is great to do business with. I am terrible with…read morenames; the man who care takes the place is always helpful and very professional. I am 100% secure in knowing that my storage items are safe. And my unit is so affordable!

I recently moved to Flagstaff, AZ. I had to put my…read morebelongings in Storage for a month. Empire Storage had the size I needed and the two office ladies were very helpful and personable. I would definitely recommend to anyone.

Great visit. It's actually a brand new building and many units are pristine condition and have…read morenever been rented or used. They have carts to bring your stuff from the car inside. Yes, INSIDE. Don't freeze during the winter, rent a unit inside the building, if you can. The secure circle lock is included in the price. Theresa in the office is great. Days off are Wednesday and Sunday but access is 7 days a week, til 9pm. Theresa made sure I got a unit close the door since I hurt my leg and I don't have to walk far inside from my car. It's a real nice storage place. No restrooms for the public. It's near Whole Foods tho. I'm so happy I found it.

The lady at the front was really nice and super helpful. I would highly recommend this place for…read moreself storage.

Great storage facility. I have been a customer for several years and need regular access to my…read moreequipment. It is always clean and very accessible. People are nice too.

From the owner: We have a Special for you! Our 10 X 20, 10 X 35 and 20 X 35…read moreStorage Units are 1/2 Off for the First Months Rent. Until Sold Out! Tenant Access Open daily 7AM-7PM.

Great Customer service! I don't live in Flagstaff, but I needed a unit for my daughter at NAU for…read morethe summer. Leslie was a huge help with answering all my questions over the phone and via email. Very helpful staff and great communication. Easy access and great hours.

It would be nice if they maintained the rollers on the doors. Mine are extremely tough to open…read more Definitely do not buy their packing tape. Very thin and low grade. Very clean and up to date facility.

They're amazing at responding very quickly, and super flexible/accommodating when you can't find…read moreany other storages available! I'm really grateful for businesses like this.

Management is very friendly and helpful. Left a message with the call center and received a phone…read morecall back the following day. Manager made sure to find a unit that was the appropriate size for my needs. Rates are very fair and I love the 24hr access to my unit w/locked gates. Very pleased.

I went in to have a brake controller added to my Ford Van. Bought a new trailer and to tow it…read moresafely, and properly, I needed a brake controller to activate the trailer brakes. I've been a loyal U-Hail customer for decades, and that loyalty is based on their long history of providing excellent service for avgood value. This visit, well, three visits a couple weeks apart are what I'm here to talk about. So on my first visit I met Rebeka, Carl, and Chris. The facility was clean, well lit, well stocked and expansive with room to walk around, comfortable chairs to sit in, a large accessible bathroom, and the whole place was clean and new looking. I spoke first to Carl who took copious notes and then said that Chris would be the gentleman handling the install and ganded off his notes to Chris, who went out with me to look at my van, and discuss where to actually install the controller so that I could reach it while driving if I needed to make adjustments. He then set to work and did a perfect job. The price out the door was a very pleasant surprise given that I'd heard it was going to be around $500, and I paid a couple hundred less than that! I was thrilled Everyone there was friendly, helpful, professional, and patient with me. I love that about any place I spend money. So that accomplished I drove home to wait for my trailer to be delivered. Which brings me to my second visit. My trailer was delivered and as I was getting ready to leave for a trip south to avoid cold, wet weather, I found out that the existing jack on the back of my truck wasn't fully installed, and only handled Stop, Tail, Turn lighs and nothing else, certainly not the brakes. So I ran vack over to U-Haul and Ben slid under the truck, looked at things carefully, and while he had some great ideas, he asked me to come back when Chris was in again to actually get the work done. That was Sunday. So the following Tuesday I walked in and Chris while with another customer welcomed me by name andcsaud he'd be right with me. Given that I was an hour early for my Ten O'clock appointment, I fully expected to have to wait. What I didn't expect was to be remembered and greeted so well by a man, by a company, that sees hundreds of customers a day. Chris finished up with the customer he was with, and then came and got me, I covered my mistake, he took the keys, and got right to work, well before my ten o'clock appointment! A bit later, he was done, covered all the work he'd done including hooking up the power lines, not just the brake line, and I was again out the door at a price hundreds less than I thought it was going to cost! He and Ben had worked hard, got the job done in record time, and dramatically less expensive than I thought it would cost. Even better, my seven pinn connector had been just hanging loose when I bought the truck second hand, and Chris properly mounted it onto my truck to make it stable and easy to use, thus improving it's lifespan! Took my truck home, hooked up the trailer, and off I went!!! Everything, and everyone there was perfect! I feel like I'm forgetting a person or two there, and hopefully they will forgive me my forgetfulness, but the most important point is for moving and or towing, there is no better place to go than the U-Haul in Flagstaff!!! Everyone there was friendly, helpful, extremely knowledgeable and excellent at their jobs. Rebeka is the manager of this location and instead of hiding in the back room as many managers do, she was right out front helping customers and doing a fantastic job! I give this location extra points for having a woman at the health, everybit as knowledgeable and capable as everyone else there! Way to go Rebeka!!! So, long story short, you need help with moving, towing, or both? There is no better place in Flagstaff to go than this U-Haul!!! When you go, tell them Sami sent you, you won't be disappointed!!! So in the end, everything went so well, and U-Haul saved me hundreds of dollars! I have always trusted U-Haul, and these three visits only strengthened my dedication to them as a customer!!!

I stopped by to top off the propane tank on my 25' motorhome. The person "helped" me, prima donna…read moreChadwick blew the propane line connecting to the tank. RV Country in Bellemont charged me $399.11 to fix it after searching for days to someone to help me. I can't believe to have someone appointed to be a "General Manager" with absolutely no knowledge of how to fill properly a RV propane tank without blowing the line. I found Rebecca Chadwick as an insecure, begging for attention "pretty face" who probably wouldn't even qualify to flip burgers at the local burger joint, but the store rating of 2.5 stars clearly explains how she "manages" the store.

I have used Aspen Mini Storage on and off for many years at this point and I absolutely adore them!…read more Mike is always super friendly and welcoming, and I have never had any issues. The units accept autopay, it is easy to call them and switch over your card if you need to, and their pricing is amazing compared to some of the other places in Flagstaff! They offer many different sizes of units as well, and while they're called 'mini storage' they do have some pretty amazing larger units available as well! I've only used the units on the ground floor (3 different units in 2 different sizes over the years), so I can't say much on the upstairs units for the smaller sizes, but my units were always great! They have tall ceilings so you can really stack your stuff up there too! Seriously, 10 out of 10 I highly recommend these storage units! I'll never use another so long as I'm in Flagstaff!

I have rented a unit from Aspen Mini Storage for nearly 4 years. The owners are super nice and…read morefriendly. I was treated like family. Their auto payments were super convenient for me. I didn't have to worry about missing a payment the entire time I rented with them. I ended up with 2 units due to availability, but they were super affordable. The place is easy to get in and out of. I will definitely rent from them again.

This storage facility is made of cinder block, very sturdy, very secure. There are trees over the…read morelot which provide shade. Staff lives on site so someone is there all the time, plus there is a gate that locked after hours. Payments were very easy and you can drive right up to your unit. Conveniently located right across from the Flagstaff Mall.

Great place and great people! I rented a midsized unit for a couple months after moving here this…read moresummer. I was treated with respect and care at every turn. Very secure and safe with great hours. I'm sure I will need storage again soon, I am more confident I will be calling abc!!!

This is a great little gas station/ post office/ cafe/ tavern in Flagstaff . They always have the…read morecheapest gas prices in town . We can fill up our tank to head out of town with a little more change in our pocket . Have a blessed day

Stopped for gas, went in and they had all kinds of cool stuff. Hats, Shirts, Candy, Beer and Soda…read more The staff was excellent. Very nice. Restrooms were exceptional clean. Also found Thrifty Ice Cream in the back cooler.

I rented here for about a year. The rent never went up during that time. I had no issues with being…read morethere with the staff or worry about theft there. The staff is very friendly & understanding if you need to be late with paying the bill. This place is also kid friendly do to them having a very friendly dog that likes to walk the grounds with his toy in his mouth so don't be afraid of him. If I ever have to put things back in storage I'll think of this place first.

We were in the process of moving to Flagstaff & looking for a storage unit while In the process…read more Mini storage was by far the nicest & easiest process. They were super welcoming, great pricing, & the property is always clean & safe. We loved our unit & the experience we had!!!! If we ever need a storage unit again this is definitely where we are going !!!