My tenant's heating system stopped working and David was very responsive and came to take a look at…read moreit in less than an hour and got it fixed! Cannot thank him enough!

From the owner: Heatpump mini split installed also service and maintenance ,oil heat.boilers, furnaces, water…read moreheaters, oil tank. installing repairing and servicing, air-conditioning, installs sales service and maintenance.Licensed and insured . Call (401)692-1590

Chose Same Day Swap based on local reviewers and like the idea of supporting small business. Was…read morenot disappointed. They are courteous, fast and do a great job for a fair no nonsense price. highly recommend.

From the owner: Welcome to Same Day Swap, your go-to destination for expert water heater replacement, installation,…read moreand repair in Auburn, Massachusetts. We focus exclusively on water heaters because we believe in doing one thing and one thing really well: We fix water heaters - Fast! Whether you're experiencing a frustrating malfunction or need a new installation, our specialized team delivers fast and reliable service to ensure your hot water is back up and running in no time. Trust us to handle your water heating needs with unparalleled precision and speed. At Same Day Swap, our expertise ensures your satisfaction.

J.A. Frederick Plumbing & Heating was speedy, efficient, and did an amazing job! I was impressed…read moreimmediately by the companies fast response in scheduling and coming out to my home. Everything was explained to me from the very beginning, from the issues all the way to the work that was going to be completed. Jeff was able to install and fix everything in the same day! We plan on using Jeff again in the near future for a few remodeling projects. I would recommend this company to anyone, seriously a joy to work with.

HORRID service. If I could give a ZERO out of five I would…read more I called in 12/30 because my heat wasn't functioning properly. They sent someone out that afternoon. After taking apart the thermostat and leaving exposed wires, the technician couldn't figure out the problem and said he would send out his manager. Manager showed up Tuesday 1/3 and did not fix it. Instead he said he would come back Friday 1/6 to complete the unfinished work. Friday came and went he didn't show up nor did we receive a phone call to explain why. I call Tuesday 1/10, same "manager" answers the phone and claims he was sick and wanted to "make sure it wasn't covid". Apparently covid now takes away people's ability to speak and dial a telephone. He goes on to say that he has us "penciled in" for that afternoon or the next day. AGAIN, no show and no phone call. All the while we have exposed wires and a malfunctioning heat system. Don't waste your time with this company since they apparently don't respect anyone else's.

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

Called them after discovering we had heat issues on the coldest day of the year. Afraid that they'd…read morebe too busy to come that day, they ended up sending someone within 2 hours. Josh helped assess our situation, adjusted our burner that was operating at a higher level than where it needed to be, and gave us tips to avoid in the future. Tech came back the next day went above and beyond and helped avoid a major issue while also trying to keep our cost low. We were very impressed with their professionalism, helpfulness and dedication in a line of work where it can be very easy to get the opposite. Will be using them from now on!

Josh and Brandon provided excellent professional service to us…read more Brandon tuned our heater system for the winter. Brandon also installed our new Ecobee thermostats. Thank you both for your efficient and excellent service.

Replaced natural gas hot water heater w/ 40 gallon tank. Professional people, installation was well…read moredone. Some logistics issues with scheduling, but the service overshadows that.

If you need a trustworthy, reliable, responsive plumber and do not know who to call, call these…read moreguys! My parent's house suffered pipe bursts and I needed expertise and dedication. I lucked out when a family friend recommended Mike and his team. I could not be more thankful for or impressed with their quality of work and professionalism.

Strongly recommend! Al and his team were a pleasure to deal with from start to finish. Scheduling…read morewas easy because they were very responsive. They send confirmation and follow up emails/texts so you can be prepared and know exactly what is going on. Al did a thorough job while also being kind, honest, and dependable. You'll be glad you hired them.

Pro's: came on time and date scheduled. Did quality work on projects…read more Con's: Expect to pay more than double the going rate for all services. Not honest. He will create more of a problem and fix to get more money for the job. Expect to pay a very high price for any fixes. Very poor value for the money.

I trusted Victory to sell and install what they called at the time a state of the art system 9…read moreyears ago. They installed a Navien high efficiency combi boiler (240-NCB) for $10,000. They touted that it would save me a lot of money. I added Victory's maintenance plan per their recommendation so that it could be properly maintained annually to ensure good operation for years to come. After only one year of service, I had the first repair to the system - on the coldest day of winter. This was fortunately covered under warranty. However, year after year, this thing required repair after repair including 2 domestic hot water heat exchangers, a 3 way switch, a couple of circulators and more! It ran me a couple of thousand in repairs over the years. Each time I asked why I was having so many issues, they told me they don't understand why this is happening. Finally, this year I had my annual maintenance performed as I do every year, and this time the service guy calls me down and shows me that the system is leaking carbon monoxide and gas! He proceeds to condemn the system. I told him the heat exchanger is still under warranty and the system is only 9 years old! He said, the system is dead and told me they typically only last 8-10 years!!! He refused to troubleshoot further. He simply unplugged it. He asked me if I ever had the system flushed. I asked him if they had been doing that as part of their annual maintenance. He said, we don't do that. I asked him, is it supposed to be fiushed? He said absolutely! I asked why it was not done as part of my maintenance. He told me that it would be extra. Yet it was never offered to me and therefore I assumed that all the necessarily maintenance was being performed as part of my maintenance plan. He then handed me the phone and there was a salesman on the line trying to sell me a new system! I told him that since I had heat pumps recently installed for AC that I would use it to heat my house as well. He proceeded to tell me that they are unreliable and will definitely break down. This is a very different story from what the Mass Save folks told me. I then asked him if he could just install a hot water heater for me as I no longer had hot water. He told me my chimney could not support a hot water heater - which is interesting as it used to vent my old furnace. I later got another plumber in who had no issue installing a hot water heater for me. All this to say that not only did Victory sell me a horrible system, they refused to try to fix it or work with the vendor to replace it. Instead they unplugged my system, leaving me with no heat or hot water and took the opportunity to try to sell me a new system with the same technology which would have set me up for more hassles and financial loss. Steer clear of this company!! They have no ethics and only care about their bottom line.

Don't waste your time…read more The day before a blizzard I woke up to a furnace that wasn't operating. My house was 50 degrees inside. Another HVAC contractor suggested I call Victory after he determined that my problem was beyond his capabilities. The Victory representative I spoke with told me, at 830 on a Friday morning, that the 1st available appointment was on Tuesday. I explained that I currently had no heat. She replied that all the earlier scheduled appointments were reserved for "contract customers." If she'd made an exception to this short-sighted scheduling "policy," I might have become a customer. Instead, I told her that it was unacceptable and that I wouldn't be calling again.

Hal was great to work with, was very reasonably priced and a wonderful guy. He arrived when he…read moresaid he would and when a particular pipe proved problematic, he worked and worked until he came up with a creative solution. The price was not increased and he didn't leave our family worried about our water situation. We've found our guy for all future projects and hope you will agree. Our problem was with the main water supply into our house from our well so it was really important that it was done perfectly.

Honest, reliable plumber who does a great job and will not scalp you in your time of need. I would…read morehighly recommend and will hire him again for any plumbing issues. Very reasonable pricing and will probably get the job done faster and for less than thru Lowe's or Home Depot.