I can't say enough good things about this company, Chris and Barry are amazing!!! Straight forward,…read moreprompt, and no BS. No upsell charges, just fixes what you need and gives great value options as well so you can make the right choice. I could go on and on about how great Chris is, but trust me, if you have any Plumbing needs you should call him first!

What a refreshing difference! After dealing for years with a large plumbing company from Holliston…read moreI wanted a local independent plumber. Chris is terrific. Honest, responsive, and experienced with a wonderful personal touch. He even tried to save me money. The other big guys try to upsell on every job. Not Chris. He is very straight forward. I highly recommend Iadarola Plumbing!

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

Technicians arrived on time and managed to fix the leak however, they claimed to have changed the…read moretank parts, but to me they look the same. They charged me 425$ and I'm not sure they did anything but stop the leak. Never again.

Replaced natural gas hot water heater w/ 40 gallon tank. Professional people, installation was well…read moredone. Some logistics issues with scheduling, but the service overshadows that.

If you need a trustworthy, reliable, responsive plumber and do not know who to call, call these…read moreguys! My parent's house suffered pipe bursts and I needed expertise and dedication. I lucked out when a family friend recommended Mike and his team. I could not be more thankful for or impressed with their quality of work and professionalism.

We've used ACustom twice now, once for a leaky tub drain and once for underperforming HVAC. They've…read moredone great work each time! Very reliable and competent. Will definitely use them again when the next issue inevitably pops up.

Provided timely and efficient, excellent service. Arrived…read morewhen he said he would. I would definitely use again in the future, if needed. I highly recommend.

John from JCF Plumbing and Heating is a very reliable and fair guy. He has done plenty of jobs at…read moreour old house as well as our new home and is prompt and professional. I highly recommend John for any projects that you have! Deb S, Blackstone, MA

I've been working with Chris and his team for a few years now. I've used them for regular boiler…read moremaintenance, installation and maintenance of faucets, updating some bath fixtures and a few other things. FPH&G is always really communicative, gets back to me promptly, cares about my experiences, comes when they say they will, is efficient with the work, does quality work and treats me, my family and my home with total respect. Their pricing is fair and upfront. Today, one of the associates Nick even contacted the manufacturer to get an item replaced for me under warranty and then showed me how to install it myself so that he doesn't have to come back and I can save some money. That's the kind of thing that makes me recommend Chris, Nick and FPH&G to everyone. Strongly recommend them.

This is the second time we've used Franklin Plumbing and Heating after getting very good…read morerecommendations from friends and I found excellent customer service, beginning with the owner Chris Henry who responded quickly and communicated well. He even helped with a warrantee to cover an expensive piece of the faucet and hardware we needed replaced and his pleasant crew was at our house the day after it was received, and fixed it quickly and efficiently. We give him 5 stars and would give him 10 if we could! Sue & Charlie Gravina

J.A. Frederick Plumbing & Heating was speedy, efficient, and did an amazing job! I was impressed…read moreimmediately by the companies fast response in scheduling and coming out to my home. Everything was explained to me from the very beginning, from the issues all the way to the work that was going to be completed. Jeff was able to install and fix everything in the same day! We plan on using Jeff again in the near future for a few remodeling projects. I would recommend this company to anyone, seriously a joy to work with.

HORRID service. If I could give a ZERO out of five I would…read more I called in 12/30 because my heat wasn't functioning properly. They sent someone out that afternoon. After taking apart the thermostat and leaving exposed wires, the technician couldn't figure out the problem and said he would send out his manager. Manager showed up Tuesday 1/3 and did not fix it. Instead he said he would come back Friday 1/6 to complete the unfinished work. Friday came and went he didn't show up nor did we receive a phone call to explain why. I call Tuesday 1/10, same "manager" answers the phone and claims he was sick and wanted to "make sure it wasn't covid". Apparently covid now takes away people's ability to speak and dial a telephone. He goes on to say that he has us "penciled in" for that afternoon or the next day. AGAIN, no show and no phone call. All the while we have exposed wires and a malfunctioning heat system. Don't waste your time with this company since they apparently don't respect anyone else's.

CJ Plumbing was highly recommended. Honest plumbing contractor…read moreThe city is upgrading the street lead pipes. With this upgrade, the homeowner is responsible for resident upgrades. Main service upgrades (check valves) and exterior (back flow hose bibs). James was assigned. He was very professional and ensure the install was code compliance. He reviewed the operation and thoroughly clean up the areas. Photo's confirm his expertise and pride in the project.

Excellent service!! Highly recommend. They removed our oil tank and old boiler and installed a new…read moregas boiler and a tankless water heater. Very friendly and professional, on time and great people to work with. They informed us every step of the way about their work. We are very happy!!!

I trusted Victory to sell and install what they called at the time a state of the art system 9…read moreyears ago. They installed a Navien high efficiency combi boiler (240-NCB) for $10,000. They touted that it would save me a lot of money. I added Victory's maintenance plan per their recommendation so that it could be properly maintained annually to ensure good operation for years to come. After only one year of service, I had the first repair to the system - on the coldest day of winter. This was fortunately covered under warranty. However, year after year, this thing required repair after repair including 2 domestic hot water heat exchangers, a 3 way switch, a couple of circulators and more! It ran me a couple of thousand in repairs over the years. Each time I asked why I was having so many issues, they told me they don't understand why this is happening. Finally, this year I had my annual maintenance performed as I do every year, and this time the service guy calls me down and shows me that the system is leaking carbon monoxide and gas! He proceeds to condemn the system. I told him the heat exchanger is still under warranty and the system is only 9 years old! He said, the system is dead and told me they typically only last 8-10 years!!! He refused to troubleshoot further. He simply unplugged it. He asked me if I ever had the system flushed. I asked him if they had been doing that as part of their annual maintenance. He said, we don't do that. I asked him, is it supposed to be fiushed? He said absolutely! I asked why it was not done as part of my maintenance. He told me that it would be extra. Yet it was never offered to me and therefore I assumed that all the necessarily maintenance was being performed as part of my maintenance plan. He then handed me the phone and there was a salesman on the line trying to sell me a new system! I told him that since I had heat pumps recently installed for AC that I would use it to heat my house as well. He proceeded to tell me that they are unreliable and will definitely break down. This is a very different story from what the Mass Save folks told me. I then asked him if he could just install a hot water heater for me as I no longer had hot water. He told me my chimney could not support a hot water heater - which is interesting as it used to vent my old furnace. I later got another plumber in who had no issue installing a hot water heater for me. All this to say that not only did Victory sell me a horrible system, they refused to try to fix it or work with the vendor to replace it. Instead they unplugged my system, leaving me with no heat or hot water and took the opportunity to try to sell me a new system with the same technology which would have set me up for more hassles and financial loss. Steer clear of this company!! They have no ethics and only care about their bottom line.

Don't waste your time…read more The day before a blizzard I woke up to a furnace that wasn't operating. My house was 50 degrees inside. Another HVAC contractor suggested I call Victory after he determined that my problem was beyond his capabilities. The Victory representative I spoke with told me, at 830 on a Friday morning, that the 1st available appointment was on Tuesday. I explained that I currently had no heat. She replied that all the earlier scheduled appointments were reserved for "contract customers." If she'd made an exception to this short-sighted scheduling "policy," I might have become a customer. Instead, I told her that it was unacceptable and that I wouldn't be calling again.