If you want addictive chemical cocktails from China, get them from anywhere but here. Rude…read moreemployees. Seedy location. Basically a blight on the community. Looking forward to the day they go out of business.

From the owner: Winter Garden store is our 4th store in USA and the newest one…read more After the great success of our 3 shops in Arizona , we decided to establish our shop in Florida.

They ripped me off. gave me a faulty item and I tried to return the item next day for an refund…read morewith the receipt that doesn't say final sale or they don't do refunds. And he said he wouldn't give me my money back unless I returned it to the seller he bought it from and get an replacement so he can buy it back from me which makes no sense and the man really thought I was an idiot. Seriously don't spend your money here. I'm not cheap and I don't stand for people who don't respect others hard earned money that this business doesn't deserve!

They quoted me 10 w tax on a can of China butane most other shops sell for less than 4$read more

The young sales lady, not the older owner, was so nasty to my husband today I was left in tears. I…read morehave purchased from this store for a few months now and always have dealt with the owner, who has always been a lovely lady to me every time. Today my husband was in from out of town for the holiday and we stopped in at the shop to purchase some novelty items as gifts, intending to spend about $200. We really didn't know much about them so my husband asked a few questions to make sure we purchased the correct items. By the third question the sales lady became outright nasty to my husband and hurt my husbands feelings. When he asked her if he had done something to upset her she raised her voice LOUDLY and RUDELY to him in front other customers and basically said he was the problem asking to many questions. I was by the door ready to leave and when I heard her raise her voice to my husband and I went to the counter to find out what was happening because the only voice that was heard was the sales lady. When I realized her attitude I told my husband to leave the expensive items on the counter and lets leave. I was to tears at her unprofessional attitude and decided to go back and to let her know she was not a nice person and unprofessional. I will admit my language was less than flattering but than again she was a woman being nasty to my sweet husband. I will never go there again and I have spread the word to my son, daughter in law and my network of friends to NEVER go there again. We went up the road to Diamond Smoke Shop and they treated us like royalty. I was happy to give Diamond our $200. Diamond knows how to treat Customers with curtesy, kindness and consideration.

DO NOT BUY DEVICES FROM HERE!!! This place sold me a vaporizer that didn't work and refused to…read moreexchange or refund me. The elderly middle eastern lady was dodging questions and scammed me out of a 100 dollar device....Avoid this crappy place.

What can I say that hasn't been said already? Sam is amazing. He always have deals and specials…read moregoing on, and he treats loyal customers. Ive gone to smoke shops all over Florida and this one has such a wide variety of basically everything. Never disappointed.

Lately this place has been going down hill. Never have anything that the customer wants. I even…read morerequested to order my product and still they never even attempted to order it. Smh all the employees do is hide in the back it must be gold back there. Service here sucks and its become more frequent. Soon will be out of business SMH

They say they open at ten but often open late. Unfortunately, if you're an early riser this is not…read morethe place for you.

Third time I've been here and this sign is up. Less than an hour after they opened. We come here…read moremore than 4 times a week. Not supporting them any longer.