This has been my local vape store for a year and I've always had good customer service with all of the employees. They recommend things based on what they know I like, or new products they have in store. As far as the "non exchange" policy. It's obvious you should try a product in store before you leave. Ive had a defective vape twice and they replaced them for me no problem. read more

Terrible experience with this store. Beware of defective items being sold at this store. We got a brand new set from the store, got home added water and the whole base cracked into pieces. Contacted the store and we pretty much got handled with a defective item and they are not willing to do anything about it. Don't spent your hard earned money at this store and buy your stuff online or anywhere else as they are only good to rip people off read more

Buyer beware Do not buy smoke products here. If you have a problem with the product you buy they will NOT do an even exchange or refund your money. Another works this store does not back up the products they sell. The store owner even has a sign at the cash register for employees that states do not to exchanges or refunds. Rip off. read more

Great place and fantastic prices. Bought a pen cheaper than anywhere online and the service is always top notch. Best place for al of your smoking needs. read more

Brilliant shop with a huge selection. A very friendly staff member helped with any questions and was super informative. Would highly recommend! read more

Great place with highly knowledgeable and friendly staff. Originally went here to find a vape so I could transition off smoking the staff laid out what products would be best for me and their own personal picks, I didn't feel these were just them trying to make a sale but to actually help me. When I quit nicotine all together they even helped me find CBD products to help with my insomnia. Great place and good local smoke shop. read more

BUYER BEWARE! If I could rate lower than one star I would. Purchased several items on 1/17/20 totaling $75, including what was supposed to be an 18mm female bowl piece. Upon getting home, I discovered that it wasn't 18mm or 14mm, and doesn't fit in any of my glass. Obviously a manufacturing issue. I returned today (1/31) and explained the situation to the guy working (neither employees today were there on the 17th). When we went and looked at the same bowls, they all had the same issue. I didnt have a receipt because I wasnt given one and didnt think twice as it's a smoke shop. However, I did have bank statement proof of my $75 purchase on the 17th as well as the EXACT SAME DEFECTIVE BOWL THEY HAVE A DOZEN MORE OF, ALL OF WHICH HAD THE SAME WEIRD ISSUE. Instead of offering me the requested exchange, I was told by the other worker that I would have to return when the guy that sold me the piece was working, despite me clearly having proof that I purchased a defective item from their store. I live an hour away and only stopped there both times because I was working in the area. I guess they think its reasonable that I'm supposed to drive 2 hours to remedy their screw up on a $15 bowl. Pretty sure from looking at their reviews online, they're writing all or most of their good ones themselves. On a separate note, over priced Chinese glass seems to be their thing. Like 35 cent DHgate spoons for $35. If you're a real head looking for quality/local glass go elsewhere, if you're looking for cheap glass, go elsewhere to find it for much cheaper. read more

Horrible experience. The guy behind the counter mumbles everything. Seems like he hates life. I spent over $90 in one visit in a vape pen and liquid for it. I left, filled it, it leaked everywhere. I was told if it did so to bring it right back. So I did so, only to be told there's nothing he can do about it. I should have went with my gut and when he started mumbling not bought anything. Never again, lesson learned for sure! read more

Best smoke shop I've ever been to. Great glass for a good price and a huge vaporizer selection.

Last time I went in there the guy was miserable. I asked him a couple questions and he seemed annoyed with me and I was bothering him. There was no one else inside. Usually the guy with the big beard is in there and he's always polite and helpful. If you ever need to try and return something they always try and give you something for free rather than give you your money back. But when they do give your money back it doesn't include the taxes you paid. WONT BE GOING BACK!!! read more