Hands down best customer service I've ever experienced, no joke, they rock, literally.
Came home from a road trip with floppy tires so I decided to stop over and fill em up, Pioneer just happened to be the closest gas station to where I was. BOY, did I not know what I was in for.
I park by the air machine which is next to a wall conveniently labeled 'AIR' in the finest spray lacquer. Love it. Until it doesn't work. As I'm about to get in my car, Mr. Host with Most comes running over yelling 'I'll show you! I'll show you with the rock!' I'm thinking COOL what is he talking about, where is this going? How exciting! Gasing me up!
He picks up a large rock and forcefully beats the machine until the quarters I shoved in the broken slot get wherever they need to be for the air to hum on out. This guy is smiling ear to ear, as am I, slowly looking around for Ashton Kutcher and ready for my PUNK'd debut.
Nope, this is really happening.
The young gentleman proceeds to give me his phone to use as a flashlight despite the fact that I also had my phone in my hand and was using it as a flashlight. He runs away to tend to customers buying gas and I'm laughing in the dark next to the air machine and air machine rock, holding two magnificently glowing cell phones.
As if this wasn't enough, the machine turns off before my tires are filled so we need to smash it with the rock again. I'm too weak and scared of the gunshot-like explosion of sound that comes with rock-machine contact, so he tells me to step aside. What a pro. Once it gets going again, he's apologizing for having to go pump gas. So, he rolls over an office chair at 25 mph in between customers 'so you can rest while you wait.' He says this! I have never wanted to sit next to my car in an old office chair more than I did at that very moment. I will cherish that memory ... foam cushioned desk chair on wheels ... forever.
This endearing experience was topped off with a complimentary bottle of water, assistance searching for one of my car tire's valve caps against my insistence that he not help me, and free 'fixaflat' which this dude Kill-Bill-style grabbed midair from off the roof of his kiosk. The container looked like it had not been touched since it was first opened 35 years ago, but it sure touched my sentimental heart that night. Even if that rusty old can had given me tetanus, it would have been worth it.
What a PIONEER.
IF YOU STILL WORK THERE MAN, ROCK ON YOU ROCK
if you're gonna get gas go here 5 million stars read more