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12 years ago

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7 years ago

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Costco - A line outside

Costco

(20 reviews)

Costco itself is worthy of 5 stars. If you know, you know…read more This location though, needs some work. The parking lot is a train wreck. Avoid on weekends unless you want to wait in 20 minute checkout lines. Don't sleep on the bakery items and grab a pizza on your way out.

I had an incredibly uncomfortable and unnecessary experience at Costco during checkout. The cashier…read moreasked me a question that I genuinely didn't hear. When she repeated it, she did so with a very condescending tone, and immediately after began muttering under her breath, calling me stupid. It was shocking, weird, and completely uncalled for. Things only got worse from there. I handed her what I thought was a gift card, but it turned out to be the receipt for the gift card. Instead of calmly voiding my items and asking me to pull to the side to figure out where the actual gift card was (and why it was never emailed to me), she aggressively told me that I HAD to pay for my items. The entire interaction was awkward and humiliating. Obviously, I wasn't about to run out of Costco with a cart full of groceries. Eventually, another employee--who was actually kind and competent--stepped in and immediately figured out the issue. The whole situation could have been resolved easily and respectfully from the start. Instead, it turned into unnecessary emotional abuse. I'm sure this cashier is a miserable person who hates her life, but that is not my fault. The world is already cruel enough--why choose to add to that for absolutely no reason? I genuinely feel sorry for anyone who has to work with her and just has to keep their mouth shut and roll their eyes when she's not looking. On a positive note, the manager was very sweet, listened to my concerns, and handled the situation professionally. Unfortunately, that doesn't erase the fact that this was some of the worst customer service I've experienced at Costco.

Sunoco Gas Station

Sunoco Gas Station

(2 reviews)

I will miss you Ernest and everything you did for me and seeing you everyday and I will miss your…read morehandsome face and you bright smail ,,,

This place is a very close to my house and always has the most friendly people working there…read more Let's be honest, being female isn't always a positive thing when it comes to getting work done on your car. The service station is Metro ServiceCenter, which is at the Sunoco station. Anyway, every time I have gone here I am thoroughly impressed. They are such kind, hard working, honest people. Every person is always willling to help. My fiance and I have been there about 5 times now with various issues, from flat tires, to alternator problems, to engine noise. Each time the issue was taken care of within an hour or two (believe it or not). They give you options if it is something that is a more complex issue too. My fiance's truck needed a new alternator and they offered to order him a new one, or a refurbished one at a lower price. The time we came in with a flat tire they fixed it immediately and we were on our way within minutes. I even went once to get gas and was out of washer fluid so they got me fluid because my windshield was a mess (I commute to school and work). Today I dropped of my care at 8:15am because my car was making a terrible grinding/rattling sound when I accelerated. I was worried about the transmission or engine. They called at 8:45am and it was DONE. My engine's oil cap was loose and my oil was low. What a relief! They checked out everything else and it was fine. No pressure to get anything else done and they still checked over everything and drove it around to make sure the noise was gone. It is a rare find to discover an honest group of individuals that do not take advantage of you. Will not go anywhere else anymore!

bp - servicestations - Updated May 2026

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