I want to share the incredible experience me and my husband had with Genesis Group as intended…read moreparents. After interviewing and researching several surrogacy agencies, we decided Genesis would be the right company with whom to embark on this journey. We liked that Genesis was a smaller company and many of the women working there have experience with a surrogacy or IVF journey. They also take time and effort to prescreen their surrogates, so by the time you meet one, she is ready to have her medical documents sent to your IVF doctor. We were paired with Liz and La Vonna, and I loved both of them right away. The level of communication was 10 out of 10! Also, both Liz and La Vonna really appeared to care about us and wanted to see us achieve our dream of having a healthy baby. The real test to know if you have a "good" or "great" surrogacy agency is how they respond when things go wrong! When it comes to surrogacy and the human body, unexpected things can happen which can result in a match ending and have having to start from scratch. This journey has been so difficult for us emotionally and financially, but Genesis was there as a rock to support us and to treat us fairly. They did not act like a typical business where the most important thing was their bottom line. Rather, they cared about us and wanted to do what was right. Liz and La Vonna seemed to always be thinking of how they can make things better for us and how to get us closer to a transfer despite our budget and location issues. When our first surrogate was not able to get to a transfer date, through absolutely no fault of Genesis, we were really devastated, but Geneses was not giving up on us! They never charged us any additional fees to match us with a new surrogate, even though they could have. They prioritized us, meaning we were placed at the top of the list for when a new surrogate was cleared. Almost immediately Genesis found us a very nice woman with surrogacy friendly insurance! Since we had budget and location issues, it was not easy for Genesis to find us someone who met our match requirements. This surrogate seemed amazing, but she was out of state and needed a little time to finish her medical screening prior to starting. Shortly after learning about the new surrogate Genesis found for us, we happened to learn of a surrogate available in our city through someone we knew who was connected with a different agency. At some point we had to choose between the surrogate Genesis found for us and the one who resided in our city, was within our budget, and ready to proceed immediately. After talking to Liz and La Vonna we decided we had to make the very difficult decision to leave Genesis in order to not lose the other surrogate. Even then, Genesis was right there feeling our grief with us. We had been on this journey for a year and a half and did not want to leave Genesis. Genesis supported our decision to grab this opportunity even though it was with a different agency because they truly want to see have this child. We know this other agency will not be Genesis. We can't really imagine any other company being as compassionate and fair as Genesis has been with us. They went above and beyond to find us a match. We wanted to share our experience because Genesis really is not like other companies. Their owner and employees truly care for the intended parents as well as their surrogates. They want the best for you and your family. Thank you, Liz and La Vonna, for everything you have done for us and for being so understanding.

In 2018, I was 35 years old and had already endured a long journey through multiple miscarriages…read moreand a cancer diagnosis that left me unable to carry a pregnancy. My medical team recommended surrogacy as the safest way to have the child we had so desperately longed for. My husband and I did a speedy IVF cycle to freeze embryos before I began chemotherapy. After I finished cancer treatment and took another year to heal, I researched and interviewed several surrogacy agencies, hoping to begin our journey as I was approaching my 40s. Some agencies I spoke to felt disturbingly rigid and business-focused as opposed to those (like Genesis) who were much more warm and personable. This was a non-negotiable for us, we needed an agency that we could trust with such a precious experience, an agency who centered the delicate and deeply personal journey of surrogacy, and who didn't make us feel like walking dollar signs. Genesis Group's high ethical standards combined with their kind and caring team made the decision an easy one for us. We began working with Genesis in late 2020, after receiving a grant through a non-profit partner organization which helped us with resources and partially funded our surrogacy journey. The non-profit organization collaborated with Genesis Group to assist us in bringing our long dreamed of baby earthside after so many years of heartbreak. The amazing staff at Genesis guided us through the surrogacy process from day one with care and warmth. They put us in touch with a wonderful fertility clinic, San Diego Fertility Center, who did a wonderful job taking us through the IVF process of our already frozen and stored embryos. As most fertility journeys go, it was a rollercoaster ride at times. Our case worker, Erica, as well as every point of contact at Genesis handled our journey and our fragile hearts with love. They were as invested in our miracle baby as we were, and it showed. Through Genesis, we found our wonderful surrogate who we still keep in touch with more than 5 years after our first meeting. Genesis handled the biggest headaches of the surrogacy process (the administrative stuff, sooo much paperwork!) so that we could focus on the emotional journey. They were always quick to respond to any questions we had and offered clarity along the way, and believe me, we had A LOT of questions. Our Genesis team never made us feel like we were bothering them with our endless questions and concerns. Our amazing surrogate gave birth to our beautiful baby boy in January 2022 at 39 weeks. We are eternally grateful for our journey with Genesis and would work with them again in a heartbeat if we ever decided to do a sibling journey. Our hands and hearts are so full thanks to Genesis, they played an enormous part in making our dreams of parenthood come true.

I paid over $30000 to this company for surrogacy services on behalf of friends and worked directly…read morewith the Managing Director, Parham. A contract was in place with the company for those services. Communication abruptly ceased within approx. one week of payment. After that, I requested a refund due to services not being delivered. A formal written demand for repayment was sent and recieved no response. It has now been over two months with no communication, and I am reviewing next steps.

From the very beginning, EDSI made this an incredible experience. The staff was helpful, kind, and…read moretruly dedicated, not just during the process but even after everything was complete. They checked in on me and made sure I was doing well, which really showed how much they care about their surrogates. I was also incredibly lucky that my Intended Parents lived just two blocks away. It made the whole journey even more special knowing we could connect so easily. But even if that had not been the case, I know EDSI would have made everything seamless. They handled everything with professionalism and warmth, ensuring I felt supported every step of the way. I am seriously considering doing another journey before having another child of my own because this experience was so rewarding. Helping my Intended Parents complete their family was truly life changing, and I could not have asked for a better agency to guide me through it. If you are thinking about becoming a surrogate, I highly recommend.

** Rating is based on multiple reasonings and my experience as an egg donor **…read more As an experienced donor myself, I wanted to try using a different agency for my last final cycle and tried BHED, and I truly have had nothing but horrible experiences. The lack of care and communication they have given me throughout the entire process has ultimately made me cease all future cycles with them. From the moment I was matched (2 years after applying, mind you), to today, I have reached out on numerous occasions to get some clarification and communication and have been left hanging by both Tamara and her supervisor. I have expressed these concerns to them and have been disregarded every time. If you are looking in to donating your eggs, RUN from this "boutique agency", ESPECIALLY if it's your first time donating -- they will put your concerns/care after theirs and the intended parents. There are many other amazing agencies out there that will appreciate you and this act of service!!!

They have a strict policy for egg donors , a 6-month exclusivity policy and I was told I have to…read moredelete all my accounts immediately with other agencies ? I've donated my eggs before and never cancelled on anyone that isn't necessary. I guess they are used to donors backing out last minute but this isn't my first time, they should drop that policy for donors who've already had successful donations . My 1st cycle 24 , 2nd 36, 3rd 24 mature eggs I really enjoy doing egg donation it's easy for me I have plenty of healthy eggs . I love the opportunity of bringing a family a beautiful blessing but because of their strict policy I was removed from their list leaving this review here in hopes this will change for donors with successful cycles already thank you

Unfortunately not happy delivery for surrogate baby was may and yet I'm still owed back payments…read moreand now a 700 hospital bill that's affecting my credit at the moment ! after delivery and dealing with spinal headaches, needing a blood patch Afterwards I thought it'd finally be smooth sailing but no not happy at all right now so disappointed by the company and how they manage things zero communication even if I'm constantly texting my Cordinator Liz she still won't respond nor will she give me her managers number!

Surrogacy's path is a long and winding one and whether carrying or looking for a carrier, finding a…read more"match" was something I was told would absolutely be expensive and stressful and (said other agencies I interviewed... ) would take 3-9 months. Within a few hours of my first email to LA Surro Center, Todd and Dawn jumped into action and had me matched within a few weeks. They were responsive and professional and their pricing is very competitive as far as I could tell. I felt like I could truly level with them about my hopes for the whole process, finances, personality preferences, logistics - anything, no matter how quirky - and without batting an eye they knew exactly how to make things go smoothly. Worth a call in the least if you're considering surrogacy.

I am currently halfway through me first surrogacy journey, and it has been an amazing journey. The…read morecoordinators have taken care of me the entire time. First, upon submission of my application, Marie came to my house and explained EVERYTHING TO ME. when I was matched, I never once felt alone making any decisions. Now as my pregnancy progresses, I know I have the coordinators in my corner and nothing to worry about. I don't know what I would do without Ashley and Marie and everyone else. I am super excited about doing this again and I am glad I chose SLS.

I've been wanting to be a surrogate for some time now. I looked into another company and was not…read moreimpressed. After searching around, I found this company and made a call to get more information. I spoke with Monica and was impressed by her knowledge, professionalism, and kindness. She supported me throughout my process (matching with intended parents, medical and psychological clearances, etc.). I would highly recommend this company for intended parents or gestational carriers/surrogates. They were amazing to work with!

Difficult experience, but they are available and they do communicate, and they try to amend the…read moreproblems

I can't say enough words of how grateful I am for this agency. They made everything so easy and…read morequick from start to finish. I felt like I was a part of my case manager's family . Just the way she talked with me or checked in on me made me feel special. (Kate, you're amazing and I am forever grateful to you!) I felt like she always went above and beyond. If I needed anything she would make sure I got it. Even after my journey, she would reach out to me to ask how I was doing. For me, that goes beyond it just being "work" for them. If I want to do another journey I would 100% go with this agency.

They do a great job. Highly trust worthy. No one I would go to for this type service other than…read moreBliss. Highly recommended!!!

This is the most compassionate, supportive and caring surrogacy agency. You can trust this team of…read moreexperienced and dedicated women because they have walked this journey together. They will guide you through this beautiful process every step of the way!

I will share my impressions of working with the wonderful doctor Dina Kiseleva…read more We met Dina this summer, when I was 5 months pregnant. I turned to her to continue my pregnancy after moving from another city. We immediately found a common language, she is a very pleasant and tactful person in communication. It's very easy to work with Dina, she listens carefully, delves into problems and questions, prescribes treatment, gives recommendations if necessary. I visited her office almost every week, it's cozy, nice staff who help if you have any questions. We decided to stimulate childbirth, as it was necessary according to the indications. We agreed with Dr. Dina on the date when I need to be in the hospital. I arrived at the hospital late at night, and early in the morning Dina came to my ward to ask about my well-being, to once again tell the plan of our actions. During the day she came to me, set me up in a good way, calmed me down so that I wouldn't worry. It was very pleasant, I was really calm, despite the pain I began to feel from the started contractions. Late in the evening I started giving birth, Dina arrived at the birth quickly, very calmly told me how to behave, what to do. Everything went very, very well! I am very happy that I turned to Dr. Dina, thanks to her, 5 days ago I became a mother of a wonderful baby, and now she sleeps sweetly next to me I want to express my great gratitude to the wonderful doctor Dina, you are a wonderful doctor and a very good person. If I give birth again, then only with You. Thank You soo much!)

I had a VERY, VERY BAD experience! I had appointment with Dr. Kiseleva on May 30, 2025 after…read moreconfirming through my insurance directory and with Provider that she is in-network and got a huge out-of-network bill. The visit was to set up the polyp removal surgery. The office was also trying to push me to do Ultrasound which i didn't need because had a recent one and they were threatening not to see me without it. Thanks Gos I was strong enough to decline this and insisted to be seen. After the visit, the claim was processed as out-of-network, and I was billed $800 for a doctor's visit!!!!! At the time bill arrived they were already pressing me to proceed with surgery although i had a concer with that bill. I thought it is just a mistake as i called and confirmed with my insurance again and they said that the provider is in network. I even got the prior authorization for my surgery confirmed which got me into even more confusion! (Later the provider said that prior authorization was just a mistake...) Right before the surgery when they already pressed me to have labs and physicial visit and was pushing me for the surgery I finally got to someone from their billing department who confirmed that they are out of network and have 2 different Tax IDs that they use to submit bills. Apparently they are using out of network ID, but they still have in network ID which they don't really use but it creates a huge confusion for patients/insurance and leads to the surprise bills! The person at billing was very rude to me! I was so vulnerable as this surgery was very important and I already had everything set up. I had to cancel everything, delaying my medical ussies and ended up with this huge $800 bill and other bills from physician and labs that were useless at this point. I was trying to talk to provider asking for exclusion, one-time honor, in-network adjustments or at least decent discounts. They are not responding to that saying that i should talk to my insurance!!! I filed multiple appeals with my insurance, and they denied because of the out-of network tax ID. I sent a second level appeal, and while this dispute is still pending, the office continues to send me bills and threats of collections. This puts patients in an unfair and stressful position! I was completely misled by both - insurance and provider and left without treatment I needed but with a huge bill! I believe it is unfair to hold patients responsible for someone elses mistakes! I did all that i could possibly do to confirmed in network status with both parites prior to my visit! I respectfully ASK THE OFFICE to RESOLVE this situation fairly and withdraw the balance billing. Patients should be able to rely on accurate information you are giving and fair treatment from their providers!!!! I have filed a complaint with the Department of Managed Health Care (DMHC) if the Provider will not take actions, I will escalate with the DMHC, the Consumer Financial Protection Bureau, and other consumer-protection agencies! Please let's respectfully resolve this directly with your office!